Period
to 23 November 2017

The median annual salary for a 3rd Line Support was £35,000 in advertised job vacancies in Surrey during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
South East > Surrey
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 244 229 175
Rank change year-on-year -15 -54 +28
Permanent jobs requiring a 3rd Line Support 15 38 133
As % of all permanent IT jobs advertised in Surrey 0.24% 0.57% 1.56%
As % of the Job Titles category 0.25% 0.59% 1.60%
Number of salaries quoted 12 36 131
Surrey median annual salary £35,000 £37,000 £38,500
Median salary % change year-on-year -5.41% -3.90% +10.00%
10th Percentile £32,500 £31,875 £25,750
90th Percentile £42,500 £51,875 £46,500
South East median annual salary £35,000 £35,500 £38,500
% change year-on-year -1.41% -7.79% +6.21%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Surrey. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Surrey
Permanent vacancies in Surrey with a recognized job title 6025 6469 8333
% of permanent IT jobs with a recognized job title 96.82% 97.48% 97.61%
Number of salaries quoted 4924 5494 7239
Surrey median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% -
10th Percentile £26,250 £26,750 £25,000
90th Percentile £67,500 £67,500 £66,250
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

3rd Line Support
Job Vacancy Trend in Surrey

Job postings that featured 3rd Line Support in the job title as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for 3rd Line Support in Surrey

3rd Line Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in Surrey.

Salary trend for 3rd Line Support in Surrey

3rd Line Support
Salary Histogram in Surrey

The salary distribution of IT jobs citing 3rd Line Support in Surrey over the 6 months to 23 November 2017.

Salary histogram for 3rd Line Support in Surrey

3rd Line Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Surrey region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Farnham +1 2 £35,000 +1.45% 2
Camberley -10 2 £37,500 -6.25% 1
Guildford -11 2 £37,000 -1.33%
Woking +17 1 - -
Redhill +9 1 £35,000 -36.36%
Godalming - 1 £37,500 -
Chertsey - 1 £35,000 -
Egham - 1 £35,000 -
Epsom - 1 £40,000 -
3rd Line Support
South East

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in Surrey

For the 6 months to 23 November 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring 3rd Line Support in the job title.

1 15 (100.00%) Windows
2 13 (86.67%) Active Directory
3 12 (80.00%) VMware
4 11 (73.33%) Windows Server
5 8 (53.33%) Microsoft
6 7 (46.67%) ITIL
7 6 (40.00%) SQL Server
8 5 (33.33%) MS Exchange
8 5 (33.33%) SQL
8 5 (33.33%) Citrix
8 5 (33.33%) Degree
8 5 (33.33%) Office 365
9 4 (26.67%) Hyper-V
9 4 (26.67%) SCCM
9 4 (26.67%) VMware Infrastructure
9 4 (26.67%) XenApp
9 4 (26.67%) Microsoft Azure
10 3 (20.00%) Amazon AWS
10 3 (20.00%) SCOM
10 3 (20.00%) Windows Server 2008
10 3 (20.00%) Exchange Server 2013
10 3 (20.00%) Windows Server 2012
10 3 (20.00%) Firewall
10 3 (20.00%) HP
10 3 (20.00%) CommVault
10 3 (20.00%) TCP/IP
11 2 (13.33%) Ethernet
11 2 (13.33%) PRINCE2
11 2 (13.33%) Microsoft Certification
11 2 (13.33%) PRINCE2 Certification

3rd Line Support Skill Set
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (33.33%) MS Exchange
2 3 (20.00%) Exchange Server 2013
3 2 (13.33%) Exchange Server 2010
4 1 (6.67%) IIS
4 1 (6.67%) SharePoint
4 1 (6.67%) Skype for Business
Applications
1 1 (6.67%) Microsoft Office
Cloud Services
1 5 (33.33%) Office 365
2 4 (26.67%) Microsoft Azure
3 3 (20.00%) Amazon AWS
Communications & Networking
1 3 (20.00%) Firewall
1 3 (20.00%) TCP/IP
2 2 (13.33%) Ethernet
2 2 (13.33%) SAN
3 1 (6.67%) DNS
3 1 (6.67%) LAN
3 1 (6.67%) NAS
3 1 (6.67%) NetScaler
3 1 (6.67%) Skype
3 1 (6.67%) VoIP
3 1 (6.67%) WAN
3 1 (6.67%) Wireless
Database & Business Intelligence
1 6 (40.00%) SQL Server
2 1 (6.67%) SQL Server 2005
General
1 1 (6.67%) Advertising
1 1 (6.67%) Finance
1 1 (6.67%) Italian Language
Libraries, Frameworks & Software Standards
1 1 (6.67%) Software Packaging
Miscellaneous
1 1 (6.67%) Blackberry
1 1 (6.67%) Clustering
1 1 (6.67%) Computer Science
1 1 (6.67%) Data Centre
1 1 (6.67%) PDA
1 1 (6.67%) PKI
Operating Systems
1 15 (100.00%) Windows
2 11 (73.33%) Windows Server
3 3 (20.00%) Windows Server 2008
3 3 (20.00%) Windows Server 2012
4 1 (6.67%) Linux
4 1 (6.67%) Windows 10
4 1 (6.67%) Windows 7
4 1 (6.67%) Windows Server 2003
Processes & Methodologies
1 7 (46.67%) ITIL
2 2 (13.33%) Infrastructure Transformation
2 2 (13.33%) PRINCE2
2 2 (13.33%) Project Management
2 2 (13.33%) SEO
3 1 (6.67%) High Availability
3 1 (6.67%) Patch Management
3 1 (6.67%) Proactive Monitoring
3 1 (6.67%) Security Patching
3 1 (6.67%) Server Virtualisation
Programming Languages
1 5 (33.33%) SQL
2 2 (13.33%) PowerShell
Qualifications
1 5 (33.33%) Degree
2 2 (13.33%) ITIL Certification
2 2 (13.33%) Microsoft Certification
2 2 (13.33%) PRINCE2 Certification
3 1 (6.67%) CCA
3 1 (6.67%) CCAA
3 1 (6.67%) CCNA
3 1 (6.67%) Cisco Certification
3 1 (6.67%) Citrix Certification
3 1 (6.67%) Computer Science Degree
3 1 (6.67%) MCITP
3 1 (6.67%) MCSE
3 1 (6.67%) MCTS
3 1 (6.67%) VERITAS Certified Professional (VCP)
3 1 (6.67%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (6.67%) ISO/IEC 27001
System Software
1 13 (86.67%) Active Directory
2 4 (26.67%) Hyper-V
2 4 (26.67%) VMware Infrastructure
2 4 (26.67%) XenApp
3 2 (13.33%) vSphere
4 1 (6.67%) Citrix Presentation Server
4 1 (6.67%) MetaFrame
4 1 (6.67%) VMware ESXi
Systems Management
1 4 (26.67%) SCCM
2 3 (20.00%) SCOM
3 1 (6.67%) Backup Exec
3 1 (6.67%) IBM BigFix
3 1 (6.67%) Microsoft Data Protection Manager
3 1 (6.67%) SCDPM
3 1 (6.67%) SCVMM
3 1 (6.67%) Simpana
3 1 (6.67%) Symantec Endpoint Protection
3 1 (6.67%) Symantec Enterprise Vault
3 1 (6.67%) Tivoli Storage Manager
3 1 (6.67%) vCenter Server
Vendors
1 12 (80.00%) VMware
2 8 (53.33%) Microsoft
3 5 (33.33%) Citrix
4 3 (20.00%) CommVault
4 3 (20.00%) HP
5 2 (13.33%) 3PAR
5 2 (13.33%) Cisco
5 2 (13.33%) Symantec
6 1 (6.67%) Aerohive Networks
6 1 (6.67%) Altiris
6 1 (6.67%) DataCore
6 1 (6.67%) Dell
6 1 (6.67%) Dell Compellent
6 1 (6.67%) F5
6 1 (6.67%) Forcepoint
6 1 (6.67%) Juniper
6 1 (6.67%) Tableau
6 1 (6.67%) Veeam
6 1 (6.67%) Veritas