Period
to 20 November 2017

The table below looks at the prevalence of the term IVR in permanent job vacancies advertised in Surrey. Included is a benchmarking guide to the salaries offered in vacancies that have cited IVR over the 6 months to 20 November 2017 with a comparison to the same period over the previous 2 years.

Interactive Voice Response (IVR)
South East > Surrey
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 259 245 273
Rank change year-on-year -14 +28 +53
Permanent jobs citing IVR 2 17 32
As % of all permanent IT jobs advertised in Surrey 0.032% 0.26% 0.37%
As % of the Miscellaneous category 0.087% 0.61% 0.92%
Number of salaries quoted 0 15 32
Surrey median annual salary - £45,000 £42,000
Median salary % change year-on-year - +7.14% +23.53%
South East median annual salary £59,500 £45,000 £42,500
% change year-on-year +32.22% +5.88% +25.00%

IVR is in the Generic IT Skills category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for generic IT skills.

All Generic IT Skills
Surrey
Permanent vacancies with a requirement for generic IT skills 2299 2781 3465
As % of all permanent IT jobs advertised in Surrey 37.06% 42.26% 40.20%
Number of salaries quoted 1964 2399 3009
Surrey median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% +3.45%
10th Percentile £26,250 £27,500 £25,500
90th Percentile £70,000 £68,750 £67,500
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

IVR
Job Vacancy Trend in Surrey

Job postings citing IVR as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for IVR in Surrey

IVR
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR in Surrey.

Salary trend for IVR in Surrey

IVR
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IVR within the Surrey region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staines -3 2 - -
IVR
South East

For the 6 months to 20 November 2017, IT jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region with a requirement for IVR.

1 2 (100.00%) Microsoft Project
1 2 (100.00%) Web Services
1 2 (100.00%) ITIL
1 2 (100.00%) PRINCE2
1 2 (100.00%) Microsoft Excel
1 2 (100.00%) CRM
1 2 (100.00%) MS Visio
1 2 (100.00%) Genesys
1 2 (100.00%) Project Management
1 2 (100.00%) Service Management
1 2 (100.00%) Telecoms
1 2 (100.00%) Speech Recognition
1 2 (100.00%) Microsoft PowerPoint
1 2 (100.00%) WFM
1 2 (100.00%) RESTful
1 2 (100.00%) Planning and Forecasting

IVR
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (100.00%) Microsoft Excel
1 2 (100.00%) Microsoft PowerPoint
1 2 (100.00%) Microsoft Project
1 2 (100.00%) MS Visio
General
1 2 (100.00%) Telecoms
Job Titles
1 2 (100.00%) Delivery Manager
1 2 (100.00%) Project Delivery Manager
Libraries, Frameworks & Software Standards
1 2 (100.00%) RESTful
1 2 (100.00%) Web Services
Processes & Methodologies
1 2 (100.00%) CRM
1 2 (100.00%) ITIL
1 2 (100.00%) Planning and Forecasting
1 2 (100.00%) PRINCE2
1 2 (100.00%) Project Management
1 2 (100.00%) Service Management
1 2 (100.00%) Speech Recognition
1 2 (100.00%) WFM
Vendors
1 2 (100.00%) Genesys