The table below looks at the prevalence of the term IVR in permanent job vacancies advertised in the South East. Included is a benchmarking guide to the salaries offered in vacancies that have cited IVR over the 3 months to 27 June 2017 with a comparison to the same period over the previous 2 years.

Interactive Voice Response (IVR)
England / South East
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 394 406 429
Rank change year-on-year +12 +23  
Permanent jobs citing IVR 2 34 55
As % of all permanent IT jobs advertised in the South East 0.014% 0.18% 0.26%
As % of the Miscellaneous category 0.037% 0.47% 0.68%
Number of salaries quoted 1 24 42
Median salary £80,000 £55,000 £40,000
Median salary % change year-on-year +45.45% +37.50%  
UK excluding London median salary £39,250 £42,500 £52,500
% change year-on-year -7.64% -19.04%  

IVR is in the generic IT skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for generic IT skills.

Generic IT Skills
South East
Permanent job vacancies with a requirement for generic IT skills 5460 7278 8116
As % of all permanent IT job vacancies advertised in the South East 37.32% 39.40% 38.52%
Number of salaries quoted 4531 6040 6358
Median salary £45,000 £45,000 £44,500
Median salary % change year-on-year - +1.12%  
90% offered a salary of more than £27,500 £27,500 £27,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London median salary £42,500 £42,500 £40,000
% change year-on-year - +6.25%  

IVR
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East citing IVR as a proportion of all permanent or contract IT jobs with a match in the Miscellaneous category.

Job vacancy trend for IVR in the South East

IVR
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR in the South East.

Salary trend for IVR in the South East

IVR
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IVR within the South East region over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +7 2 £80,000 +42.22%
IVR
England

For the 6 months to 27 June 2017, IT jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for IVR.

1 15 (78.95%) Cisco
1 15 (78.95%) CCNA
1 15 (78.95%) Cisco Certification
2 11 (57.89%) ITIL
3 10 (52.63%) Cisco CUCM
3 10 (52.63%) Network Monitoring
4 7 (36.84%) Project Management
4 7 (36.84%) Finance
5 6 (31.58%) CCNP
5 6 (31.58%) SolarWinds
6 5 (26.32%) Cisco UCCE
6 5 (26.32%) Performance Improvement
6 5 (26.32%) Verint
6 5 (26.32%) WAN
6 5 (26.32%) LAN
6 5 (26.32%) Cisco ICM
7 4 (21.05%) Matrix Management
8 3 (15.79%) JavaScript
8 3 (15.79%) Oracle
9 2 (10.53%) SQL Server
9 2 (10.53%) HTML
9 2 (10.53%) PHP
9 2 (10.53%) CSS
9 2 (10.53%) Web Services
9 2 (10.53%) PRINCE2
9 2 (10.53%) Windows
9 2 (10.53%) CRM
9 2 (10.53%) SharePoint
9 2 (10.53%) MS Exchange
9 2 (10.53%) DHCP

IVR
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (10.53%) FileNet
1 2 (10.53%) MS Exchange
1 2 (10.53%) SharePoint
2 1 (5.26%) Skype for Business
Business Applications
1 2 (10.53%) Dynamics CRM
1 2 (10.53%) iTrent
1 2 (10.53%) ResourceLink
Cloud Services
1 2 (10.53%) Office 365
1 2 (10.53%) Oracle Service Cloud
2 1 (5.26%) SaaS
Communications & Networking
1 5 (26.32%) Cisco ICM
1 5 (26.32%) LAN
1 5 (26.32%) WAN
2 2 (10.53%) DHCP
2 2 (10.53%) DNS
2 2 (10.53%) Remote Desktop
2 2 (10.53%) TCP/IP
3 1 (5.26%) H.323
3 1 (5.26%) Skype
3 1 (5.26%) Softphone
3 1 (5.26%) Unified Communications
3 1 (5.26%) VoIP
Database & Business Intelligence
1 2 (10.53%) SQL Server
Development Applications
1 2 (10.53%) JIRA
2 1 (5.26%) NeoLoad
2 1 (5.26%) NetBeans
2 1 (5.26%) Selenium
2 1 (5.26%) Visual Studio
General
1 7 (36.84%) Finance
2 1 (5.26%) Telecoms
Job Titles
1 15 (78.95%) Cisco Engineer
1 15 (78.95%) Cisco Voice Engineer
1 15 (78.95%) Voice Engineer
2 5 (26.32%) Cisco Network Engineer
2 5 (26.32%) Cisco Support
2 5 (26.32%) Cisco Support Engineer
2 5 (26.32%) Infrastructure Engineer
2 5 (26.32%) Network Engineer
2 5 (26.32%) Support Engineer
2 5 (26.32%) Voice Network Engineer
2 5 (26.32%) Voice Support Engineer
3 2 (10.53%) Architect
3 2 (10.53%) Solutions Architect
4 1 (5.26%) CRM Architect
4 1 (5.26%) CRM Solutions Architect
4 1 (5.26%) LAN Engineer
4 1 (5.26%) QA Tester
4 1 (5.26%) Tester
4 1 (5.26%) Voice Specialist
4 1 (5.26%) WAN Engineer
Libraries, Frameworks & Software Standards
1 2 (10.53%) CSS
1 2 (10.53%) HTML
1 2 (10.53%) Web Services
2 1 (5.26%) .NET
Miscellaneous
1 2 (10.53%) Fat Client
1 2 (10.53%) Replication
1 2 (10.53%) Thin Client
Operating Systems
1 2 (10.53%) Windows
1 2 (10.53%) Windows 7
1 2 (10.53%) Windows Server
1 2 (10.53%) Windows Server 2012
Processes & Methodologies
1 11 (57.89%) ITIL
2 10 (52.63%) Network Monitoring
3 7 (36.84%) Project Management
4 5 (26.32%) Performance Improvement
5 4 (21.05%) Matrix Management
6 2 (10.53%) CRM
6 2 (10.53%) Document Management
6 2 (10.53%) Enterprise Architecture
6 2 (10.53%) PRINCE2
6 2 (10.53%) Process Management
7 1 (5.26%) Analytics
7 1 (5.26%) Biometrics
7 1 (5.26%) Data Management
7 1 (5.26%) Functional Testing
7 1 (5.26%) Integration Testing
7 1 (5.26%) Regression Testing
7 1 (5.26%) Service Delivery
7 1 (5.26%) Test Automation
7 1 (5.26%) TOGAF
7 1 (5.26%) Web Testing
Programming Languages
1 3 (15.79%) JavaScript
2 2 (10.53%) PHP
3 1 (5.26%) C#
3 1 (5.26%) Java
3 1 (5.26%) VB.NET
Qualifications
1 15 (78.95%) CCNA
1 15 (78.95%) Cisco Certification
2 6 (31.58%) CCNP
3 2 (10.53%) DBS Check
3 2 (10.53%) Security Cleared
4 1 (5.26%) SC Cleared
Quality Assurance & Compliance
1 1 (5.26%) QA
System Software
1 2 (10.53%) Active Directory
1 2 (10.53%) DFS Replication
Systems Management
1 10 (52.63%) Cisco CUCM
2 5 (26.32%) Cisco UCCE
3 2 (10.53%) WSUS
Vendors
1 15 (78.95%) Cisco
2 6 (31.58%) SolarWinds
3 5 (26.32%) Verint
4 3 (15.79%) Oracle
5 2 (10.53%) Atlassian
5 2 (10.53%) Citrix
5 2 (10.53%) Microsoft
5 2 (10.53%) Northgate
6 1 (5.26%) Avaya
6 1 (5.26%) Genesys
Berkshire
IQ Telecom
Salary: £65000 - £75000 per annum + bonus
Posted: 27 days ago