The table below looks at the prevalence of the term IVR in permanent job vacancies advertised in the South East. Included is a benchmarking guide to the salaries offered in vacancies that have cited IVR over the 3 months to 30 March 2017 with a comparison to the same period over the previous 2 years.

Interactive Voice Response (IVR)
England / South East
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 377 431 434
Rank change year-on-year +54 +3  
Permanent jobs citing IVR 16 23 27
As % of all permanent IT jobs advertised in the South East 0.11% 0.12% 0.13%
As % of the Miscellaneous category 0.31% 0.29% 0.35%
Number of salaries quoted 15 21 18
Median salary £40,000 £42,500 £50,000
Median salary % change year-on-year -5.88% -15.00%  
90% offered a salary of more than £35,000 £30,000 £38,800
10% offered a salary of more than £47,500 £65,000 £57,500
UK excluding London median salary £40,000 £42,500 £50,000
% change year-on-year -5.88% -15.00%  

IVR is in the generic IT skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for generic IT skills.

Generic IT Skills
South East
Permanent job vacancies with a requirement for generic IT skills 5168 7807 7697
As % of all permanent IT job vacancies advertised in the South East 34.49% 39.80% 36.90%
Number of salaries quoted 4193 6455 6043
Median salary £45,000 £45,000 £43,500
Median salary % change year-on-year - +3.44%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London median salary £42,500 £42,500 £40,000
% change year-on-year - +6.25%  

IVR
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East citing IVR as a proportion of all permanent or contract IT jobs with a match in the Miscellaneous category.

Job vacancy trend for IVR in the South East

IVR
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR in the South East.

Salary trend for IVR in the South East

IVR
Salary Histogram in the South East

The salary distribution of IT jobs citing IVR in the South East over the 3 months to 30 March 2017.

Salary histogram for IVR in the South East

IVR
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IVR within the South East region over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Buckinghamshire +25 11 £40,000 +0.62% 1
West Sussex +9 5 £40,000 -5.88%
IVR
England

For the 6 months to 30 March 2017, IT jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for IVR.

1 28 (90.32%) Cisco
2 27 (87.10%) CCNA
2 27 (87.10%) Cisco Certification
3 22 (70.97%) ITIL
4 19 (61.29%) Cisco CUCM
5 17 (54.84%) Network Monitoring
6 13 (41.94%) Finance
6 13 (41.94%) SolarWinds
7 12 (38.71%) CCNP
8 10 (32.26%) Matrix Management
9 5 (16.13%) WAN
9 5 (16.13%) Project Management
9 5 (16.13%) LAN
9 5 (16.13%) Cisco UCCE
9 5 (16.13%) Performance Improvement
9 5 (16.13%) Cisco ICM
9 5 (16.13%) Verint
10 3 (9.68%) Mentoring
10 3 (9.68%) Driving Licence
10 3 (9.68%) CheckPoint
10 3 (9.68%) Firewall
10 3 (9.68%) MPLS
11 2 (6.45%) Selenium
12 1 (3.23%) Skype for Business
12 1 (3.23%) Unified Communications
12 1 (3.23%) SaaS
12 1 (3.23%) Integration Testing
12 1 (3.23%) Web Testing
12 1 (3.23%) JIRA
12 1 (3.23%) QA

IVR
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.23%) Skype for Business
Cloud Services
1 1 (3.23%) SaaS
Communications & Networking
1 5 (16.13%) Cisco ICM
1 5 (16.13%) LAN
1 5 (16.13%) WAN
2 3 (9.68%) Firewall
2 3 (9.68%) MPLS
3 1 (3.23%) CTI
3 1 (3.23%) H.323
3 1 (3.23%) Skype
3 1 (3.23%) Softphone
3 1 (3.23%) Unified Communications
3 1 (3.23%) VoIP
Database & Business Intelligence
1 1 (3.23%) MySQL
1 1 (3.23%) Relational Database
1 1 (3.23%) SQL Server
Development Applications
1 2 (6.45%) Selenium
2 1 (3.23%) Bugzilla
2 1 (3.23%) Git (software)
2 1 (3.23%) JIRA
2 1 (3.23%) NeoLoad
2 1 (3.23%) Subversion
2 1 (3.23%) Trac
General
1 13 (41.94%) Finance
2 1 (3.23%) Telecoms
Job Titles
1 27 (87.10%) Cisco Engineer
2 25 (80.65%) Cisco Voice Engineer
2 25 (80.65%) Voice Engineer
3 15 (48.39%) Cisco Network Engineer
3 15 (48.39%) Network Engineer
4 13 (41.94%) Voice Network Engineer
5 6 (19.35%) Support Engineer
6 5 (16.13%) Cisco Support
6 5 (16.13%) Cisco Support Engineer
6 5 (16.13%) Infrastructure Engineer
6 5 (16.13%) Voice Support Engineer
7 2 (6.45%) Tester
8 1 (3.23%) QA Tester
8 1 (3.23%) Software Tester
8 1 (3.23%) Technical Engineer
8 1 (3.23%) Technical Manager
8 1 (3.23%) Technical Support
8 1 (3.23%) Technical Support Engineer
8 1 (3.23%) Technical Support Manager
8 1 (3.23%) Voice Specialist
Miscellaneous
1 3 (9.68%) Driving Licence
2 1 (3.23%) Mobile App
2 1 (3.23%) User Experience
Operating Systems
1 1 (3.23%) Debian
1 1 (3.23%) Linux
1 1 (3.23%) Red Hat Enterprise Linux
1 1 (3.23%) SUSE
1 1 (3.23%) Windows
1 1 (3.23%) Windows Server 2003
1 1 (3.23%) Windows XP
Processes & Methodologies
1 22 (70.97%) ITIL
2 17 (54.84%) Network Monitoring
3 10 (32.26%) Matrix Management
4 5 (16.13%) Performance Improvement
4 5 (16.13%) Project Management
5 3 (9.68%) Mentoring
6 1 (3.23%) Agile Software Development
6 1 (3.23%) Analytics
6 1 (3.23%) Biometrics
6 1 (3.23%) Data Management
6 1 (3.23%) E-Commerce
6 1 (3.23%) Functional Testing
6 1 (3.23%) Integration Testing
6 1 (3.23%) Issue Tracking
6 1 (3.23%) Regression Testing
6 1 (3.23%) Service Delivery
6 1 (3.23%) Software Engineering
6 1 (3.23%) Software Testing
6 1 (3.23%) Web Testing
Programming Languages
1 1 (3.23%) Java
1 1 (3.23%) JavaScript
1 1 (3.23%) SQL
1 1 (3.23%) T-SQL
Qualifications
1 27 (87.10%) CCNA
1 27 (87.10%) Cisco Certification
2 12 (38.71%) CCNP
Quality Assurance & Compliance
1 1 (3.23%) QA
Systems Management
1 19 (61.29%) Cisco CUCM
2 5 (16.13%) Cisco UCCE
Vendors
1 28 (90.32%) Cisco
2 13 (41.94%) SolarWinds
3 5 (16.13%) Verint
4 3 (9.68%) CheckPoint
5 1 (3.23%) Avaya
5 1 (3.23%) Genesys
5 1 (3.23%) Microsoft
5 1 (3.23%) Oracle
5 1 (3.23%) Red Hat
Aylesbury, Buckinghamshire
Claremont Consulting Ltd
Salary: From £30,000 to £37,000 per annum
Posted: 3 days ago
Berkshire
IQ Telecom
Salary: £65000 - £75000 per annum + bonus
Posted: 16 days ago