1st Line Support Job Trends in Sussex

First Line Support
South East > Sussex

The median First Line Support salary in Sussex is £26,000 per year, according to job vacancies posted during the 6 months leading to 28 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
28 Nov 2025
Same period 2024 Same period 2023
Rank 11 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st Line Support 3 0 0
As % of all permanent jobs in Sussex 4.92% - -
As % of the Job Titles category 5.36% - -
Number of salaries quoted 3 0 0
10th Percentile - - -
25th Percentile £25,500 - -
Median annual salary (50th Percentile) £26,000 - -
75th Percentile £26,500 - -
90th Percentile - - -
South East median annual salary £26,500 £26,000 £26,000
% change year-on-year +1.92% - +5.38%

All Permanent IT Job Vacancies
Sussex

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Sussex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Sussex with a recognized job title 56 150 14
% of permanent jobs with a recognized job title 91.80% 98.68% 100.00%
Number of salaries quoted 52 78 13
10th Percentile £26,025 £32,500 £46,500
25th Percentile £30,000 - £47,500
Median annual salary (50th Percentile) £35,000 £45,000 £50,000
Median % change year-on-year -22.22% -10.00% -
75th Percentile £47,500 £58,750 £52,500
90th Percentile £76,250 £73,750 -
South East median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% -4.55%

1st Line Support
Job Vacancy Trend in Sussex

Historical trend showing the proportion of permanent IT job postings featuring '1st Line Support' in the job title relative to all permanent IT jobs advertised in Sussex.

1st Line Support job vacancy trend in Sussex

1st Line Support
Salary Trend in Sussex

Salary distribution trend for 1st Line Support job vacancies in Sussex.

Salary distribution trend for 1st Line Support job vacancies in Sussex

1st Line Support Skill Set
Top 2 Co-Occurring Skills & Capabilities in Sussex

For the 6 months to 28 November 2025, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Sussex region featuring 1st Line Support in the job title.

1 3 (100.00%) Customer Service
1 3 (100.00%) Microsoft

1st Line Support Skill Set
Co-Occurring Skills & Capabilities in Sussex by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Processes & Methodologies
1 3 (100.00%) Customer Service
Vendors
1 3 (100.00%) Microsoft