1st Line Support Engineer Jobs in Swansea

First Line Support Engineer
West Wales > Swansea

The median First Line Support Engineer salary in Swansea is £22,500 per year, according to job vacancies posted during the 6 months leading to 5 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
5 May 2025
Same period 2024 Same period 2023
Rank 13 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st Line Support Engineer 5 0 0
As % of all permanent jobs advertised in Swansea 8.62% - -
As % of the Job Titles category 9.80% - -
Number of salaries quoted 5 0 0
10th Percentile - - -
25th Percentile £21,250 - -
Median annual salary (50th Percentile) £22,500 - -
75th Percentile £23,750 - -
90th Percentile - - -
West Wales median annual salary £22,500 - -

All Permanent IT Job Vacancies
Swansea

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Swansea. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Swansea with a recognized job title 51 165 206
% of permanent jobs with a recognized job title 87.93% 100.00% 87.29%
Number of salaries quoted 30 148 162
10th Percentile £21,250 £31,250 £26,250
25th Percentile £34,250 £35,000 £32,500
Median annual salary (50th Percentile) £49,104 £45,000 £40,377
Median % change year-on-year +9.12% +11.45% -10.27%
75th Percentile £53,762 £55,125 £50,938
90th Percentile £60,371 £66,421 £61,250
West Wales median annual salary £42,500 £45,000 £40,000
% change year-on-year -5.56% +12.50% -11.11%

1st Line Support Engineer
Job Vacancy Trend in Swansea

Job postings that featured 1st Line Support Engineer in the job title as a proportion of all IT jobs advertised in Swansea.

Job vacancy trend for 1st Line Support Engineer in Swansea

1st Line Support Engineer Skill Set
Top 9 Co-occurring Skills and Capabilities in Swansea

For the 6 months to 5 May 2025, 1st Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Swansea region featuring 1st Line Support Engineer in the job title.

1 5 (100.00%) ITIL
1 5 (100.00%) Windows
1 5 (100.00%) A+ Certification
1 5 (100.00%) Mac OS
1 5 (100.00%) Continuous Improvement
1 5 (100.00%) Remote Desktop
1 5 (100.00%) Collaborative Working
1 5 (100.00%) Problem-Solving
1 5 (100.00%) Social Skills

1st Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in Swansea by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 5 (100.00%) Remote Desktop
General
1 5 (100.00%) Social Skills
Operating Systems
1 5 (100.00%) Mac OS
1 5 (100.00%) Windows
Processes & Methodologies
1 5 (100.00%) Collaborative Working
1 5 (100.00%) Continuous Improvement
1 5 (100.00%) ITIL
1 5 (100.00%) Problem-Solving
Qualifications
1 5 (100.00%) A+ Certification