Period
to 21 June 2018

The following table provides summary statistics for permanent job vacancies advertised in Swindon with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 21 June 2018 with a comparison to the same period in the previous 2 years.

Service Management
Wiltshire > Swindon
6 months to
21 Jun 2018
Same period 2017 Same period 2016
Rank 59 73 47
Rank change year-on-year +14 -26 -12
Permanent jobs citing Service Management 17 11 46
As % of all permanent IT jobs advertised in Swindon 2.15% 1.33% 4.15%
As % of the Processes & Methodologies category 2.48% 1.50% 4.66%
Number of salaries quoted 17 10 35
Swindon median annual salary £52,500 £32,500 £41,500
Median salary % change year-on-year +61.54% -21.69% +6.41%
10th Percentile £31,250 £25,750 £25,100
90th Percentile £64,900 £52,625 £58,750
Wiltshire median annual salary £42,500 £42,500 £40,000
% change year-on-year - +6.25% +6.67%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Swindon with a requirement for process or methodology skills.

All Process and Methodology Skills
Swindon
Permanent vacancies with a requirement for process or methodology skills 686 735 988
As % of all permanent IT jobs advertised in Swindon 86.95% 88.66% 89.09%
Number of salaries quoted 626 630 875
Swindon median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - +6.25%
10th Percentile £27,563 £26,250 £27,500
90th Percentile £63,750 £60,000 £68,550
Wiltshire median annual salary £43,000 £40,750 £40,000
% change year-on-year +5.52% +1.88% +3.50%

Service Management
Job Vacancy Trend in Swindon

Job postings citing Service Management as a percentage of all IT jobs advertised in Swindon.

Job vacancy trend for Service Management in Swindon

Service Management
Salary Trend in Swindon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Swindon.

Salary trend for Service Management in Swindon

Service Management
Salary Histogram in Swindon

The salary distribution of IT jobs citing Service Management in Swindon over the 6 months to 21 June 2018.

Salary histogram for Service Management in Swindon

For the 6 months to 21 June 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Swindon region with a requirement for Service Management.

1 11 (64.71%) ITIL
2 8 (47.06%) Disaster Recovery
2 8 (47.06%) Data Centre
3 6 (35.29%) Data Centre Operations
3 6 (35.29%) DevOps
4 5 (29.41%) VMware
4 5 (29.41%) Active Directory
4 5 (29.41%) Project Management
4 5 (29.41%) Change Management
4 5 (29.41%) VMware Infrastructure
5 4 (23.53%) Windows Server 2008
5 4 (23.53%) CentOS
5 4 (23.53%) Red Hat Enterprise Linux
5 4 (23.53%) Veeam
5 4 (23.53%) SolarWinds
5 4 (23.53%) Brocade
5 4 (23.53%) EMC NetWorker
5 4 (23.53%) SCCM
5 4 (23.53%) McAfee ePO
5 4 (23.53%) Aruba
5 4 (23.53%) VMware ESXi
5 4 (23.53%) Exchange Server 2010
5 4 (23.53%) Fibre Channel
5 4 (23.53%) Windows Server 2012
5 4 (23.53%) SharePoint 2013
5 4 (23.53%) Exchange Server 2013
5 4 (23.53%) Cybersecurity
5 4 (23.53%) Service Delivery
5 4 (23.53%) Microsoft
5 4 (23.53%) Dell

Service Management
Co-occurring IT Skills in Swindon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (23.53%) Exchange Server 2010
1 4 (23.53%) Exchange Server 2013
1 4 (23.53%) MS Exchange
1 4 (23.53%) SharePoint
1 4 (23.53%) SharePoint 2013
2 1 (5.88%) IIS
Cloud Services
1 3 (17.65%) IaaS
1 3 (17.65%) SaaS
2 1 (5.88%) Amazon AWS
2 1 (5.88%) Microsoft Azure
2 1 (5.88%) PaaS
Communications & Networking
1 4 (23.53%) Fibre Channel
1 4 (23.53%) Wireless
Database & Business Intelligence
1 1 (5.88%) Relational Database
General
1 3 (17.65%) German Language
2 2 (11.76%) Legal
3 1 (5.88%) Manufacturing
Job Titles
1 7 (41.18%) Team Leader
2 4 (23.53%) EMC Engineer
2 4 (23.53%) EMC Storage Engineer
2 4 (23.53%) Infrastructure Engineer
2 4 (23.53%) Storage Engineer
2 4 (23.53%) VMware Engineer
2 4 (23.53%) VMware Infrastructure Engineer
3 3 (17.65%) IT Manager
4 2 (11.76%) 2nd Line Engineer
4 2 (11.76%) Supplier Manager
5 1 (5.88%) Application Support Team Leader
5 1 (5.88%) Applications Support
5 1 (5.88%) IT Operations Manager
5 1 (5.88%) IT Relationships Manager
5 1 (5.88%) ITIL Manager
5 1 (5.88%) ITIL Problem Manager
5 1 (5.88%) Problem Manager
5 1 (5.88%) Senior Applications Support
5 1 (5.88%) Supplier Relationship Manager
5 1 (5.88%) Support Team Leader
Libraries, Frameworks & Software Standards
1 1 (5.88%) Web Services
Miscellaneous
1 8 (47.06%) Data Centre
2 4 (23.53%) EMC VNX
Operating Systems
1 4 (23.53%) CentOS
1 4 (23.53%) Linux
1 4 (23.53%) Red Hat Enterprise Linux
1 4 (23.53%) Windows
1 4 (23.53%) Windows Server
1 4 (23.53%) Windows Server 2008
1 4 (23.53%) Windows Server 2012
Processes & Methodologies
1 11 (64.71%) ITIL
2 8 (47.06%) Disaster Recovery
3 6 (35.29%) Data Centre Operations
3 6 (35.29%) DevOps
4 5 (29.41%) Change Management
4 5 (29.41%) Project Management
5 4 (23.53%) Creative Thinking
5 4 (23.53%) Customer Requirements
5 4 (23.53%) Cybersecurity
5 4 (23.53%) Service Delivery
6 3 (17.65%) Problem Management
6 3 (17.65%) Stakeholder Management
7 2 (11.76%) Configuration Management
7 2 (11.76%) Contract Management
7 2 (11.76%) Incident Management
7 2 (11.76%) Risk Management
7 2 (11.76%) Service Design
7 2 (11.76%) Supplier Management
7 2 (11.76%) Supplier Relationship Management
7 2 (11.76%) Vendor Relationship Management
Programming Languages
1 1 (5.88%) SQL
Qualifications
1 2 (11.76%) SC Cleared
1 2 (11.76%) Security Cleared
2 1 (5.88%) Degree
Quality Assurance & Compliance
1 2 (11.76%) SLA
System Software
1 5 (29.41%) Active Directory
1 5 (29.41%) VMware Infrastructure
2 4 (23.53%) VMware ESXi
Systems Management
1 4 (23.53%) EMC NetWorker
1 4 (23.53%) McAfee ePO
1 4 (23.53%) SCCM
1 4 (23.53%) vCenter Server
Vendors
1 5 (29.41%) VMware
2 4 (23.53%) Aruba
2 4 (23.53%) Brocade
2 4 (23.53%) Dell
2 4 (23.53%) EMC
2 4 (23.53%) McAfee
2 4 (23.53%) Microsoft
2 4 (23.53%) Remedy
2 4 (23.53%) SolarWinds
2 4 (23.53%) Sophos
2 4 (23.53%) Veeam