Period
to 21 August 2018

The following table provides summary statistics for permanent job vacancies advertised in Swindon with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 21 August 2018 with a comparison to the same period in the previous 2 years.

Service Management
Wiltshire > Swindon
6 months to
21 Aug 2018
Same period 2017 Same period 2016
Rank 59 73 65
Rank change year-on-year +14 -8 -37
Permanent jobs citing Service Management 19 8 21
As % of all permanent IT jobs advertised in Swindon 2.32% 0.99% 2.22%
As % of the Processes & Methodologies category 2.55% 1.08% 2.54%
Number of salaries quoted 19 8 16
Swindon median annual salary £34,000 £32,500 £41,500
Median salary % change year-on-year +4.62% -21.69% -10.52%
10th Percentile £20,400 £28,525 £24,500
90th Percentile £58,500 £46,375 £49,875
Wiltshire median annual salary £42,500 £45,000 £41,500
% change year-on-year -5.56% +8.43% -7.78%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Swindon with a requirement for process or methodology skills.

All Process and Methodology Skills
Swindon
Permanent vacancies with a requirement for process or methodology skills 744 738 826
As % of all permanent IT jobs advertised in Swindon 90.95% 91.00% 87.22%
Number of salaries quoted 686 628 703
Swindon median annual salary £45,000 £42,000 £42,500
Median salary % change year-on-year +7.14% -1.18% -
10th Percentile £29,883 £26,250 £26,250
90th Percentile £63,750 £57,500 £68,650
Wiltshire median annual salary £42,500 £40,750 £40,000
% change year-on-year +4.29% +1.88% +1.27%

Service Management
Job Vacancy Trend in Swindon

Job postings citing Service Management as a percentage of all IT jobs advertised in Swindon.

Job vacancy trend for Service Management in Swindon

Service Management
Salary Trend in Swindon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Swindon.

Salary trend for Service Management in Swindon

Service Management
Salary Histogram in Swindon

The salary distribution of IT jobs citing Service Management in Swindon over the 6 months to 21 August 2018.

Salary histogram for Service Management in Swindon

For the 6 months to 21 August 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Swindon region with a requirement for Service Management.

1 13 (68.42%) ITIL
2 9 (47.37%) Microsoft
3 8 (42.11%) Active Directory
4 7 (36.84%) McAfee
4 7 (36.84%) Windows
4 7 (36.84%) Service Delivery
4 7 (36.84%) Data Centre
5 5 (26.32%) Disaster Recovery
5 5 (26.32%) Incident Management
5 5 (26.32%) Microsoft Office
6 4 (21.05%) SharePoint
6 4 (21.05%) MS Exchange
6 4 (21.05%) SLA
6 4 (21.05%) Linux
6 4 (21.05%) Java
6 4 (21.05%) Sophos
6 4 (21.05%) Project Management
6 4 (21.05%) Dell
6 4 (21.05%) EMC
6 4 (21.05%) Brocade
6 4 (21.05%) Remedy
6 4 (21.05%) Wireless
6 4 (21.05%) Stakeholder Management
6 4 (21.05%) VMware
6 4 (21.05%) Data Centre Operations
6 4 (21.05%) EMC VNX
6 4 (21.05%) SharePoint 2013
6 4 (21.05%) Exchange Server 2013
6 4 (21.05%) McAfee ePO
6 4 (21.05%) Aruba

Service Management
Co-occurring IT Skills in Swindon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (21.05%) Exchange Server 2010
1 4 (21.05%) Exchange Server 2013
1 4 (21.05%) MS Exchange
1 4 (21.05%) SharePoint
1 4 (21.05%) SharePoint 2013
2 3 (15.79%) IBM Notes
3 1 (5.26%) IIS
Applications
1 5 (26.32%) Microsoft Office
2 3 (15.79%) Acrobat
3 2 (10.53%) Microsoft Project
Cloud Services
1 1 (5.26%) IaaS
1 1 (5.26%) SaaS
Communications & Networking
1 4 (21.05%) Fibre Channel
1 4 (21.05%) Wireless
2 3 (15.79%) Internet
2 3 (15.79%) TCP/IP
Database & Business Intelligence
1 1 (5.26%) Relational Database
1 1 (5.26%) SQL Server
General
1 2 (10.53%) Billing
2 1 (5.26%) Finance
2 1 (5.26%) German Language
2 1 (5.26%) Legal
Job Titles
1 5 (26.32%) Team Leader
2 4 (21.05%) EMC Engineer
2 4 (21.05%) EMC Storage Engineer
2 4 (21.05%) Infrastructure Engineer
2 4 (21.05%) Storage Engineer
2 4 (21.05%) VMware Engineer
2 4 (21.05%) VMware Infrastructure Engineer
3 3 (15.79%) Deskside Engineer
3 3 (15.79%) Deskside Support
3 3 (15.79%) Deskside Support Engineer
3 3 (15.79%) Desktop Support
3 3 (15.79%) Support Engineer
4 2 (10.53%) Analyst
4 2 (10.53%) IT Manager
4 2 (10.53%) PMO Coordinator
4 2 (10.53%) PMO Project Manager
4 2 (10.53%) Programme Administrator
4 2 (10.53%) Programme Analyst
4 2 (10.53%) Project Analyst
4 2 (10.53%) Project Coordinator
Libraries, Frameworks & Software Standards
1 1 (5.26%) .NET
Miscellaneous
1 7 (36.84%) Data Centre
2 4 (21.05%) EMC VNX
3 3 (15.79%) Driving Licence
4 2 (10.53%) Self-Motivation
Operating Systems
1 7 (36.84%) Windows
2 4 (21.05%) CentOS
2 4 (21.05%) Linux
2 4 (21.05%) Red Hat Enterprise Linux
2 4 (21.05%) Windows Server
2 4 (21.05%) Windows Server 2008
2 4 (21.05%) Windows Server 2012
3 3 (15.79%) Windows 7
Processes & Methodologies
1 13 (68.42%) ITIL
2 7 (36.84%) Service Delivery
3 5 (26.32%) Disaster Recovery
3 5 (26.32%) Incident Management
4 4 (21.05%) Customer Requirements
4 4 (21.05%) Data Centre Operations
4 4 (21.05%) DevOps
4 4 (21.05%) Infrastructure Engineering
4 4 (21.05%) Project Management
4 4 (21.05%) Stakeholder Management
5 3 (15.79%) Change Management
5 3 (15.79%) Cybersecurity
6 2 (10.53%) Contract Management
6 2 (10.53%) Creative Thinking
6 2 (10.53%) Problem Management
6 2 (10.53%) Risk Management
6 2 (10.53%) Service Design
6 2 (10.53%) Supplier Management
6 2 (10.53%) Supplier Relationship Management
6 2 (10.53%) Vendor Relationship Management
Programming Languages
1 4 (21.05%) Java
2 1 (5.26%) SQL
Qualifications
1 4 (21.05%) SC Cleared
1 4 (21.05%) Security Cleared
2 3 (15.79%) Microsoft Certification
Quality Assurance & Compliance
1 4 (21.05%) SLA
2 2 (10.53%) ISO 9001
2 2 (10.53%) ISO/IEC 20000
2 2 (10.53%) ISO/IEC 27001
2 2 (10.53%) PMO
System Software
1 8 (42.11%) Active Directory
2 4 (21.05%) VMware ESXi
2 4 (21.05%) VMware Infrastructure
Systems Management
1 4 (21.05%) EMC NetWorker
1 4 (21.05%) McAfee ePO
1 4 (21.05%) SCCM
1 4 (21.05%) vCenter Server
2 3 (15.79%) Norton AntiVirus
Vendors
1 9 (47.37%) Microsoft
2 7 (36.84%) McAfee
3 4 (21.05%) Aruba
3 4 (21.05%) Brocade
3 4 (21.05%) Dell
3 4 (21.05%) EMC
3 4 (21.05%) Remedy
3 4 (21.05%) SolarWinds
3 4 (21.05%) Sophos
3 4 (21.05%) Veeam
3 4 (21.05%) VMware
4 3 (15.79%) Adobe
4 3 (15.79%) Lotus
4 3 (15.79%) Symantec
5 1 (5.26%) Oracle