Service Management Job Trends in Wiltshire

Service Management
South West > Wiltshire

The table below provides summary statistics and salary benchmarking for jobs advertised in Wiltshire requiring Service Management skills. It covers permanent job vacancies from the 6 months leading up to 31 December 2025, with comparisons to the same periods in the previous two years.

6 months to
31 Dec 2025
Same period 2024 Same period 2023
Rank 47 37 42
Rank change year-on-year -10 +5 +4
Permanent jobs citing Service Management 21 46 29
As % of all permanent jobs in Wiltshire 3.76% 5.72% 4.71%
As % of the Processes & Methodologies category 4.83% 7.59% 5.11%
Number of salaries quoted 19 40 16
10th Percentile £31,250 £26,800 £38,125
25th Percentile £32,000 £30,656 £47,188
Median annual salary (50th Percentile) £34,000 £45,000 £53,351
Median % change year-on-year -24.44% -15.65% +6.70%
75th Percentile £56,875 £55,500 £56,875
90th Percentile £67,750 £90,375 £62,500
South West median annual salary £36,500 £49,000 £45,000
% change year-on-year -25.51% +8.89% +12.50%

All Process & Methodology Skills
Wiltshire

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Wiltshire.

Permanent vacancies with a requirement for process or methodology skills 435 606 568
As % of all permanent jobs advertised in Wiltshire 77.96% 75.37% 92.21%
Number of salaries quoted 273 373 405
10th Percentile £30,000 £30,950 £28,431
25th Percentile £32,000 £35,750 £39,748
Median annual salary (50th Percentile) £45,000 £51,058 £49,000
Median % change year-on-year -11.86% +4.20% -2.00%
75th Percentile £60,000 £71,250 £60,000
90th Percentile £70,752 £81,250 £72,500
South West median annual salary £50,000 £55,000 £54,000
% change year-on-year -9.09% +1.85% +7.49%

Service Management
Job Vacancy Trend in Wiltshire

Historical trend showing the proportion of permanent IT job postings citing Service Management relative to all permanent IT jobs advertised in Wiltshire.

Service Management job vacancy trend in Wiltshire

Service Management
Salary Trend in Wiltshire

Salary distribution trend for jobs in Wiltshire citing Service Management.

Salary distribution trend for jobs in Wiltshire citing Service Management

Service Management
Salary Histogram in Wiltshire

Salary distribution for jobs citing Service Management in Wiltshire over the 6 months to 31 December 2025.

Salary histogram for Service Management in Wiltshire

Service Management
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Wiltshire region over the 6 months to 31 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Salisbury +4 8 £33,500 -2.19%
Swindon +10 6 £34,000 -47.39% 2
Corsham +7 5 £62,500 +38.89% 4
Chippenham -12 1 - - 1
Service Management
South West

Service Management
Co-Occurring Skills & Capabilities in Wiltshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 5 (23.81%) Microsoft Office
Business Applications
1 1 (4.76%) Remedy ITSM
Cloud Services
1 14 (66.67%) Microsoft 365
2 11 (52.38%) Azure
3 8 (38.10%) Entra ID
4 1 (4.76%) Azure AKS
4 1 (4.76%) Azure Key Vault
4 1 (4.76%) Azure Storage
4 1 (4.76%) OpenShift
Communications & Networking
1 7 (33.33%) Firewall
2 3 (14.29%) VoIP
3 2 (9.52%) DNS
4 1 (4.76%) DHCP
4 1 (4.76%) NAS
4 1 (4.76%) SAN
4 1 (4.76%) Skype
4 1 (4.76%) VPN
Development Applications
1 1 (4.76%) JIRA
General
1 3 (14.29%) Social Skills
2 1 (4.76%) Documentation Skills
Job Titles
1 13 (61.90%) IT Support
2 9 (42.86%) Lead
3 8 (38.10%) Analyst
4 7 (33.33%) IT Analyst
4 7 (33.33%) IT Support Analyst
4 7 (33.33%) Support Analyst
5 6 (28.57%) Support Team Leader
5 6 (28.57%) Team Leader
6 3 (14.29%) Test Leader
7 1 (4.76%) Azure Engineer
7 1 (4.76%) Infrastructure Engineer
7 1 (4.76%) IT Engineer
7 1 (4.76%) Senior Test Engineer
7 1 (4.76%) Service Analyst
7 1 (4.76%) Service Desk Analyst
7 1 (4.76%) Service Management Specialist
7 1 (4.76%) Systems Engineer
7 1 (4.76%) Test Engineer
7 1 (4.76%) Test Manager
7 1 (4.76%) Windows Support Analyst
Miscellaneous
1 9 (42.86%) Driving Licence
2 3 (14.29%) Microsoft Licensing
3 1 (4.76%) Management Information System
Operating Systems
1 12 (57.14%) Windows
2 8 (38.10%) Windows Server
3 4 (19.05%) Windows 10
4 2 (9.52%) Windows Server 2016
Processes & Methodologies
1 13 (61.90%) ITIL
2 10 (47.62%) Customer Service
3 7 (33.33%) ITSM
4 6 (28.57%) Asset Management
4 6 (28.57%) Collaborative Working
4 6 (28.57%) Continuous Improvement
4 6 (28.57%) Logistics
4 6 (28.57%) Mentoring
5 4 (19.05%) API Testing
5 4 (19.05%) End-to-End Testing
5 4 (19.05%) Migration
6 3 (14.29%) Digital Transformation Programme
6 3 (14.29%) Manual Testing
6 3 (14.29%) Problem-Solving
6 3 (14.29%) Software Licensing
6 3 (14.29%) Test Strategy
7 2 (9.52%) Coaching
7 2 (9.52%) Collaborative Culture
7 2 (9.52%) Defect Management
7 2 (9.52%) Test Automation
Programming Languages
1 2 (9.52%) PowerShell
2 1 (4.76%) Bash
Qualifications
1 13 (61.90%) Security Cleared
2 12 (57.14%) SC Cleared
3 6 (28.57%) Degree
3 6 (28.57%) DV Cleared
3 6 (28.57%) MCP
4 4 (19.05%) A+ Certification
5 3 (14.29%) BPSS Clearance
6 1 (4.76%) Azure Certification
6 1 (4.76%) Microsoft Certification
Quality Assurance & Compliance
1 1 (4.76%) Cyber Essentials
1 1 (4.76%) ISO/IEC 27001
System Software
1 2 (9.52%) Active Directory
2 1 (4.76%) Hyper-V
2 1 (4.76%) Virtual Machines
Systems Management
1 9 (42.86%) Microsoft Intune
2 7 (33.33%) SCCM
3 1 (4.76%) Kubernetes
3 1 (4.76%) SCVMM
Vendors
1 14 (66.67%) Microsoft
2 4 (19.05%) ServiceNow
3 1 (4.76%) Red Hat
3 1 (4.76%) Remedy
3 1 (4.76%) SolarWinds