The following table provides summary statistics for permanent job vacancies advertised in Wiltshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 25 June 2017 with a comparison to the same period in the previous 2 years.

Service Management
South West / Wiltshire
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 55 56 37
Rank change year-on-year +1 -19  
Permanent jobs citing Service Management 26 30 72
As % of all permanent IT jobs advertised in Wiltshire 3.47% 3.25% 6.35%
As % of the Processes & Methodologies category 3.88% 3.78% 7.19%
Number of salaries quoted 23 14 57
Median salary £45,000 £42,000 £45,000
Median salary % change year-on-year +7.14% -6.66%  
90% offered a salary of more than £31,000 £25,600 £28,850
10% offered a salary of more than £50,000 £61,750 £56,150
UK excluding London median salary £44,000 £42,500 £45,000
% change year-on-year +3.52% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wiltshire with a requirement for process and methodology skills.

Process & Methodology Skills
Wiltshire
Permanent job vacancies with a requirement for process and methodology skills 670 794 1001
As % of all permanent IT job vacancies advertised in Wiltshire 89.33% 86.02% 88.35%
Number of salaries quoted 595 686 843
Median salary £44,500 £42,500 £39,500
Median salary % change year-on-year +4.70% +7.59%  
90% offered a salary of more than £31,000 £30,000 £30,000
10% offered a salary of more than £60,000 £55,000 £67,500
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Management
Job Vacancy Trend in Wiltshire

The job posting trend of jobs advertised in Wiltshire citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Wiltshire

Service Management
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Wiltshire.

Salary trend for Service Management in Wiltshire

Service Management
Salary Histogram in Wiltshire

The salary distribution of IT jobs citing Service Management in Wiltshire over the 3 months to 25 June 2017.

Salary histogram for Service Management in Wiltshire

Service Management
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Wiltshire region over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salisbury -6 13 £45,000 -28.00%
Chippenham +8 7 £33,000 -40.00%
Swindon -9 5 £32,500 -19.12% 1
Service Management
South West

For the 6 months to 25 June 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region with a requirement for Service Management.

1 34 (55.74%) ITIL
2 26 (42.62%) Security Cleared
3 25 (40.98%) SC Cleared
4 23 (37.70%) Finance
5 21 (34.43%) LAN
5 21 (34.43%) WAN
6 17 (27.87%) Microsoft Office
7 16 (26.23%) SLA
7 16 (26.23%) DV Cleared
8 15 (24.59%) Windows
9 14 (22.95%) Microsoft
9 14 (22.95%) Active Directory
9 14 (22.95%) ITIL Certification
9 14 (22.95%) Infrastructure Management
9 14 (22.95%) Analytical Skills
10 13 (21.31%) Citrix
10 13 (21.31%) MS Exchange
10 13 (21.31%) TCP/IP
11 12 (19.67%) Wi-Fi
11 12 (19.67%) Trend Analysis
12 11 (18.03%) Service Delivery
13 10 (16.39%) Cisco
13 10 (16.39%) ITIL V3
14 9 (14.75%) Coaching
14 9 (14.75%) Service Design
14 9 (14.75%) CCNP
14 9 (14.75%) Cisco Certification
14 9 (14.75%) VMware
14 9 (14.75%) VMware Infrastructure
14 9 (14.75%) Incident Management

Service Management
Co-occurring IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (21.31%) MS Exchange
2 3 (4.92%) SharePoint
3 2 (3.28%) SharePoint 2013
4 1 (1.64%) BizTalk Server
4 1 (1.64%) Exchange Server 2010
4 1 (1.64%) SharePoint 2010
4 1 (1.64%) Skype for Business
Applications
1 17 (27.87%) Microsoft Office
2 1 (1.64%) Microsoft Excel
Business Applications
1 3 (4.92%) Remedy ITSM
2 1 (1.64%) Dynamics GP
Cloud Services
1 2 (3.28%) SaaS
Communications & Networking
1 21 (34.43%) LAN
1 21 (34.43%) WAN
2 13 (21.31%) TCP/IP
3 12 (19.67%) Wi-Fi
4 8 (13.11%) BGP
4 8 (13.11%) Cisco IOS
4 8 (13.11%) Cisco Nexus
4 8 (13.11%) EIGRP
4 8 (13.11%) NX-OS
4 8 (13.11%) Wireshark
5 6 (9.84%) Remote Desktop
6 1 (1.64%) Cisco ASA
6 1 (1.64%) Firewall
6 1 (1.64%) Network Security
6 1 (1.64%) SMTP
6 1 (1.64%) Wireless
Database & Business Intelligence
1 3 (4.92%) Relational Database
2 1 (1.64%) BusinessObjects
2 1 (1.64%) Crystal Reports
2 1 (1.64%) SQL Server
2 1 (1.64%) SQL Server Reporting Services
Development Applications
1 8 (13.11%) VSS/SourceSafe
2 5 (8.20%) MSI
General
1 23 (37.70%) Finance
2 8 (13.11%) Military
3 3 (4.92%) Local Government
Job Titles
1 20 (32.79%) Analyst
2 14 (22.95%) Support Analyst
3 9 (14.75%) Network Engineer
4 8 (13.11%) Service Analyst
4 8 (13.11%) Service Desk Analyst
4 8 (13.11%) Service Desk Support
4 8 (13.11%) Service Desk Support Analyst
5 7 (11.48%) Consultant
5 7 (11.48%) Service Manager
6 6 (9.84%) 2nd Line Support
6 6 (9.84%) 2nd Line Support Analyst
6 6 (9.84%) 3rd Line Support
6 6 (9.84%) 3rd Line Support Analyst
6 6 (9.84%) IT Manager
7 5 (8.20%) Applications Packager
7 5 (8.20%) Release Analyst
8 4 (6.56%) 2nd Line Service Desk Analyst
8 4 (6.56%) Designer
8 4 (6.56%) Service Transition Manager
8 4 (6.56%) Transition Manager
Libraries, Frameworks & Software Standards
1 2 (3.28%) CSS
2 1 (1.64%) Middleware
Miscellaneous
1 14 (22.95%) Analytical Skills
2 5 (8.20%) Management Information System
3 4 (6.56%) CMDB
4 1 (1.64%) Data Centre
4 1 (1.64%) Fat Client
4 1 (1.64%) Mobile App
4 1 (1.64%) Smartphone
4 1 (1.64%) Thin Client
Operating Systems
1 15 (24.59%) Windows
2 6 (9.84%) Windows 7
3 5 (8.20%) Windows Server 2008
4 1 (1.64%) Linux
4 1 (1.64%) Windows 10
Processes & Methodologies
1 34 (55.74%) ITIL
2 14 (22.95%) Infrastructure Management
3 12 (19.67%) Trend Analysis
4 11 (18.03%) Service Delivery
5 10 (16.39%) ITIL V3
6 9 (14.75%) Coaching
6 9 (14.75%) Incident Management
6 9 (14.75%) Service Design
7 8 (13.11%) Capacity Management
7 8 (13.11%) ITSM
7 8 (13.11%) Network Monitoring
7 8 (13.11%) Root Cause Analysis
7 8 (13.11%) Security Patching
8 7 (11.48%) Release Management
9 6 (9.84%) PRINCE2
9 6 (9.84%) Project Management
9 6 (9.84%) Stakeholder Management
9 6 (9.84%) User Acceptance Testing
10 5 (8.20%) Application Packaging
10 5 (8.20%) Change Management
Programming Languages
1 8 (13.11%) Python
2 5 (8.20%) PowerShell
3 3 (4.92%) SQL
Qualifications
1 26 (42.62%) Security Cleared
2 25 (40.98%) SC Cleared
3 16 (26.23%) DV Cleared
4 14 (22.95%) ITIL Certification
5 9 (14.75%) CCNP
5 9 (14.75%) Cisco Certification
6 1 (1.64%) CCNA
6 1 (1.64%) CCSP
6 1 (1.64%) ISEB
Quality Assurance & Compliance
1 16 (26.23%) SLA
2 4 (6.56%) Data Quality
3 1 (1.64%) ISO/IEC 20000
System Software
1 14 (22.95%) Active Directory
2 9 (14.75%) VMware Infrastructure
3 5 (8.20%) Microsoft App-V
Systems Management
1 8 (13.11%) Cisco LMS
1 8 (13.11%) Nagios
1 8 (13.11%) Opsview
2 6 (9.84%) SCCM
3 2 (3.28%) Puppet
4 1 (1.64%) NetBackup
4 1 (1.64%) Norton AntiVirus
4 1 (1.64%) SCOM
4 1 (1.64%) Symantec Enterprise Vault
Vendors
1 14 (22.95%) Microsoft
2 13 (21.31%) Citrix
3 10 (16.39%) Cisco
4 9 (14.75%) VMware
5 7 (11.48%) Symantec
6 3 (4.92%) BMC
6 3 (4.92%) Remedy
7 1 (1.64%) CheckPoint
7 1 (1.64%) IronPort
7 1 (1.64%) RightFax
7 1 (1.64%) ServiceNow
Corsham, Wiltshire
People Source Consulting
Salary: £450 - £500 per day
Posted: 4 days ago