Period
to 18 December 2018

The following table provides summary statistics for contract job vacancies advertised in Swindon with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 18 December 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
Wiltshire > Swindon
6 months to
18 Dec 2018
Same period 2017 Same period 2016
Rank 64 42 48
Rank change year-on-year -22 +6 -4
Contract jobs citing Service Management 13 24 17
As % of all contract IT jobs advertised in Swindon 1.40% 3.32% 2.61%
As % of the Processes & Methodologies category 1.62% 3.87% 3.01%
Number of daily rates quoted 7 13 12
Swindon median daily rate £438 £500 £160
Median daily rate % change year-on-year -12.50% +212.50% -57.62%
10th Percentile £325 £403 £130
90th Percentile £557 £500 £474
Wiltshire median daily rate £431 £475 £296
% change year-on-year -9.21% +60.61% -21.13%
Number of hourly rates quoted 0 0 0
Swindon median hourly rate - - -
Wiltshire median hourly rate £89.20 - £43.00

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Swindon with a requirement for process or methodology skills.

All Process and Methodology Skills
Swindon
Contract vacancies with a requirement for process or methodology skills 802 620 564
As % of all contract IT jobs advertised in Swindon 86.42% 85.87% 86.50%
Number of daily rates quoted 560 469 422
Swindon median daily rate £450 £425 £413
Median daily rate % change year-on-year +5.88% +3.03% +3.13%
10th Percentile £325 £310 £276
90th Percentile £650 £579 £575
Wiltshire median daily rate £461 £425 £400
% change year-on-year +8.53% +6.25% +5.96%
Number of hourly rates quoted 7 9 3
Swindon median hourly rate £42.50 £13.00 £21.00
Median hourly rate % change year-on-year +226.92% -38.10% +37.70%
10th Percentile £12.95 £12.40 £18.50
90th Percentile £47.50 £28.75 £24.70
Wiltshire median hourly rate £45.00 £27.50 £38.50
% change year-on-year +63.64% -28.57% +15.79%

Service Management
Job Vacancy Trend in Swindon

Job postings citing Service Management as a percentage of all IT jobs advertised in Swindon.

Job vacancy trend for Service Management in Swindon

Service Management
Contractor Daily Rate Trend in Swindon

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Swindon.

Contractor daily rate trend for Service Management in Swindon

Service Management
Contractor Daily Rate Histogram in Swindon

The daily rate distribution of IT jobs citing Service Management in Swindon over the 6 months to 18 December 2018.

Contractor daily rate histogram for Service Management in Swindon

Service Management
Contractor Hourly Rate Trend in Swindon

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Swindon.

Contractor hourly rate trend for Service Management in Swindon

For the 6 months to 18 December 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Swindon region with a requirement for Service Management.

1 7 (53.85%) ITIL
2 4 (30.77%) Amazon AWS
3 3 (23.08%) Security Cleared
3 3 (23.08%) Microsoft Azure
3 3 (23.08%) Business Analysis
3 3 (23.08%) Agile Software Development
3 3 (23.08%) Change Management
3 3 (23.08%) ITSM
3 3 (23.08%) Telecoms
3 3 (23.08%) Validation
4 2 (15.38%) Tripwire
4 2 (15.38%) Intrusion Detection
4 2 (15.38%) Windows
4 2 (15.38%) DNA
4 2 (15.38%) Symantec
4 2 (15.38%) McAfee
4 2 (15.38%) Norton AntiVirus
4 2 (15.38%) CISSP
4 2 (15.38%) Cisco Certification
4 2 (15.38%) SC Cleared
4 2 (15.38%) DV Cleared
4 2 (15.38%) Software Packaging
4 2 (15.38%) SCCM
4 2 (15.38%) Windows 7
4 2 (15.38%) SIEM
4 2 (15.38%) Vulnerability Management
4 2 (15.38%) Business Transformation
4 2 (15.38%) Symantec Endpoint Protection
4 2 (15.38%) FireEye
4 2 (15.38%) Stakeholder Engagement

Service Management
Co-occurring IT Skills in Swindon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.69%) Apache
1 1 (7.69%) IIS
1 1 (7.69%) Tomcat
Business Applications
1 1 (7.69%) SAP CRM
Cloud Services
1 4 (30.77%) Amazon AWS
2 3 (23.08%) Microsoft Azure
Communications & Networking
1 2 (15.38%) Intrusion Detection
Database & Business Intelligence
1 1 (7.69%) Amazon Redshift
1 1 (7.69%) Enterprise Data Warehouse
1 1 (7.69%) Oracle Database
General
1 3 (23.08%) Telecoms
2 1 (7.69%) Finance
Job Titles
1 3 (23.08%) Consultant
1 3 (23.08%) Service Manager
2 2 (15.38%) Analyst
2 2 (15.38%) Applications Support
2 2 (15.38%) Business Analyst
2 2 (15.38%) IT Consultant
2 2 (15.38%) Technical Manager
2 2 (15.38%) Technical Services Manager
3 1 (7.69%) Architect
3 1 (7.69%) AWS Consultant
3 1 (7.69%) IT Manager
3 1 (7.69%) IT Services Manager
3 1 (7.69%) IT Support
3 1 (7.69%) IT Technical Manager
3 1 (7.69%) ITIL Manager
3 1 (7.69%) ITIL Service Manager
3 1 (7.69%) ITSM Consultant
3 1 (7.69%) Management Consultant
3 1 (7.69%) Service Design Architect
3 1 (7.69%) Service Management Consultant
Libraries, Frameworks & Software Standards
1 2 (15.38%) Software Packaging
Miscellaneous
1 1 (7.69%) Enterprise Software
Operating Systems
1 2 (15.38%) Windows
1 2 (15.38%) Windows 7
2 1 (7.69%) Windows 10
Processes & Methodologies
1 7 (53.85%) ITIL
2 3 (23.08%) Agile Software Development
2 3 (23.08%) Business Analysis
2 3 (23.08%) Change Management
2 3 (23.08%) ITSM
2 3 (23.08%) Validation
3 2 (15.38%) Antivirus Management
3 2 (15.38%) Business Transformation
3 2 (15.38%) DNA
3 2 (15.38%) Problem-Solving
3 2 (15.38%) Server Management
3 2 (15.38%) Service Design
3 2 (15.38%) SIEM
3 2 (15.38%) Stakeholder Engagement
3 2 (15.38%) Vulnerability Management
4 1 (7.69%) Analytics
4 1 (7.69%) Break/Fix
4 1 (7.69%) DevOps
4 1 (7.69%) Systems Engineering
4 1 (7.69%) Technical Leadership
Qualifications
1 3 (23.08%) Security Cleared
2 2 (15.38%) (ISC)2 CCSP
2 2 (15.38%) Cisco Certification
2 2 (15.38%) CISSP
2 2 (15.38%) DV Cleared
2 2 (15.38%) SC Cleared
3 1 (7.69%) ITIL Certification
Quality Assurance & Compliance
1 1 (7.69%) SLA
Systems Management
1 2 (15.38%) Norton AntiVirus
1 2 (15.38%) SCCM
1 2 (15.38%) Symantec Endpoint Protection
2 1 (7.69%) Terraform
Vendors
1 2 (15.38%) FireEye
1 2 (15.38%) McAfee
1 2 (15.38%) Symantec
1 2 (15.38%) Tripwire
2 1 (7.69%) Oracle
2 1 (7.69%) SAP