Period
to 20 November 2017

The following table provides summary statistics for contract job vacancies advertised in Swindon with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
Wiltshire > Swindon
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 38 51 45
Rank change year-on-year +13 -6 +8
Contract jobs citing Service Management 26 17 22
As % of all contract IT jobs advertised in Swindon 3.66% 2.54% 2.52%
As % of the Processes & Methodologies category 4.36% 3.10% 3.16%
Number of daily rates quoted 11 15 14
Swindon median daily rate £450 £438 £385
Median daily rate % change year-on-year +2.86% +13.64% -14.44%
10th Percentile £400 £130 £347
90th Percentile £500 £598 £549
Wiltshire median daily rate £475 £320 £400
% change year-on-year +48.44% -20.00% -13.51%
Number of hourly rates quoted 0 0 0
Swindon median hourly rate - - -
Wiltshire median hourly rate - £45.00 -

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Swindon with a requirement for process or methodology skills.

All Process and Methodology Skills
Swindon
Contract vacancies with a requirement for process or methodology skills 596 548 697
As % of all contract IT jobs advertised in Swindon 83.94% 81.79% 79.93%
Number of daily rates quoted 433 408 524
Swindon median daily rate £420 £400 £400
Median daily rate % change year-on-year +5.00% - -3.15%
10th Percentile £307 £275 £275
90th Percentile £596 £575 £550
Wiltshire median daily rate £425 £400 £385
% change year-on-year +6.25% +3.90% -3.75%
Number of hourly rates quoted 7 3 12
Swindon median hourly rate £13.00 £21.00 £17.00
Median hourly rate % change year-on-year -38.10% +23.55% -25.09%
10th Percentile £11.80 £18.50 £12.50
90th Percentile £28.75 £24.70 £44.60
Wiltshire median hourly rate £33.50 £38.50 £34.00
% change year-on-year -12.99% +13.24% +23.64%

Service Management
Job Vacancy Trend in Swindon

Job postings citing Service Management as a percentage of all IT jobs advertised in Swindon.

Job vacancy trend for Service Management in Swindon

Service Management
Contractor Daily Rate Trend in Swindon

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Swindon.

Contractor daily rate trend for Service Management in Swindon

Service Management
Contractor Daily Rate Histogram in Swindon

The daily rate distribution of IT jobs citing Service Management in Swindon over the 6 months to 20 November 2017.

Contractor daily rate histogram for Service Management in Swindon

Service Management
Contractor Hourly Rate Trend in Swindon

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Swindon.

Contractor hourly rate trend for Service Management in Swindon

For the 6 months to 20 November 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Swindon region with a requirement for Service Management.

1 14 (53.85%) Active Directory
2 12 (46.15%) CA
2 12 (46.15%) VMware
3 10 (38.46%) Banking
3 10 (38.46%) Incident Management
4 7 (26.92%) Intrusion Detection
4 7 (26.92%) Agile Software Development
4 7 (26.92%) ArcSight
4 7 (26.92%) SIEM
4 7 (26.92%) Vulnerability Management
4 7 (26.92%) Telecoms
4 7 (26.92%) Symantec
4 7 (26.92%) McAfee
4 7 (26.92%) Norton AntiVirus
4 7 (26.92%) HP
4 7 (26.92%) CISSP
4 7 (26.92%) Cisco Certification
4 7 (26.92%) DNA
4 7 (26.92%) Business Transformation
4 7 (26.92%) FireEye
4 7 (26.92%) (ISC)2 CCSP
4 7 (26.92%) Bluefish Communications
5 5 (19.23%) Analytical Skills
5 5 (19.23%) ITIL
5 5 (19.23%) Finance
6 4 (15.38%) Data Security
6 4 (15.38%) Oracle EBS
6 4 (15.38%) Configuration Management
6 4 (15.38%) PRINCE2
6 4 (15.38%) Oracle

Service Management
Co-occurring IT Skills in Swindon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (3.85%) Microsoft Excel
1 1 (3.85%) Microsoft Office
Business Applications
1 4 (15.38%) Oracle EBS
2 1 (3.85%) Oracle EBS R12
2 1 (3.85%) Oracle Payables
Communications & Networking
1 7 (26.92%) Intrusion Detection
2 3 (11.54%) SMS
3 2 (7.69%) Internet
Database & Business Intelligence
1 4 (15.38%) Oracle BI EE
Development Applications
1 2 (7.69%) Visual Studio
General
1 10 (38.46%) Banking
2 7 (26.92%) Telecoms
3 5 (19.23%) Finance
4 2 (7.69%) Publishing
Job Titles
1 15 (57.69%) Analyst
2 5 (19.23%) Automation Analyst
3 4 (15.38%) Operational Security Analyst
3 4 (15.38%) Operations Analyst
3 4 (15.38%) Security Analyst
3 4 (15.38%) Security Operations Analyst
4 3 (11.54%) ArcSight Engineer
4 3 (11.54%) Functional Analyst
4 3 (11.54%) Operations Engineer
4 3 (11.54%) Oracle Analyst
4 3 (11.54%) Security Engineer
5 2 (7.69%) Consultant
5 2 (7.69%) HR Analyst
5 2 (7.69%) Oracle Consultant
5 2 (7.69%) Oracle HRMS Analyst
5 2 (7.69%) Oracle Payroll Analyst
5 2 (7.69%) Service Analyst
5 2 (7.69%) Service Desk Analyst
6 1 (3.85%) Oracle HRMS Consultant
6 1 (3.85%) Support Consultant
Miscellaneous
1 5 (19.23%) Analytical Skills
2 2 (7.69%) PDA
3 1 (3.85%) Mainframe
3 1 (3.85%) Video Conferencing
Operating Systems
1 2 (7.69%) Windows
1 2 (7.69%) Windows 10
1 2 (7.69%) Windows 7
1 2 (7.69%) Windows 8
Processes & Methodologies
1 10 (38.46%) Incident Management
2 7 (26.92%) Agile Software Development
2 7 (26.92%) Business Transformation
2 7 (26.92%) DNA
2 7 (26.92%) SIEM
2 7 (26.92%) Vulnerability Management
3 5 (19.23%) ITIL
4 4 (15.38%) Business Intelligence
4 4 (15.38%) Configuration Management
4 4 (15.38%) CRM
4 4 (15.38%) Data Security
4 4 (15.38%) People Management
4 4 (15.38%) Performance Management
4 4 (15.38%) PRINCE2
4 4 (15.38%) User Acceptance Testing
5 1 (3.85%) IT Strategy
5 1 (3.85%) Software Asset Management
5 1 (3.85%) Software Audit
5 1 (3.85%) Software Licensing
5 1 (3.85%) Stakeholder Engagement
Qualifications
1 7 (26.92%) (ISC)2 CCSP
1 7 (26.92%) Cisco Certification
1 7 (26.92%) CISSP
2 1 (3.85%) BPSS Clearance
Quality Assurance & Compliance
1 4 (15.38%) ISO 9001
1 4 (15.38%) QA
System Software
1 14 (53.85%) Active Directory
2 1 (3.85%) Microsoft App-V
Systems Management
1 7 (26.92%) Norton AntiVirus
Vendors
1 12 (46.15%) CA
1 12 (46.15%) VMware
2 7 (26.92%) ArcSight
2 7 (26.92%) Bluefish Communications
2 7 (26.92%) FireEye
2 7 (26.92%) HP
2 7 (26.92%) McAfee
2 7 (26.92%) Symantec
3 4 (15.38%) Oracle
4 1 (3.85%) Citrix
4 1 (3.85%) ServiceNow