Customer Service Assistant Job Trends in the Thames Valley

Customer Service Assistant
South East > Thames Valley

The median Customer Service Assistant salary in the Thames Valley is £24,500 per year, according to job vacancies posted during the 6 months leading to 11 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
11 Jan 2026
Same period 2025 Same period 2024
Rank 174 - -
Rank change year-on-year - - -
Permanent jobs requiring a Customer Service Assistant 1 0 0
As % of all permanent jobs in the Thames Valley 0.025% - -
As % of the Job Titles category 0.027% - -
Number of salaries quoted 1 0 0
Median annual salary (50th Percentile) £24,500 - -
South East median annual salary £24,500 - -

All Permanent IT Job Roles
Thames Valley

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Thames Valley. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Thames Valley with a recognized job title 3,701 2,982 3,753
% of permanent jobs with a recognized job title 92.29% 87.19% 95.04%
Number of salaries quoted 2,155 1,482 2,669
10th Percentile £30,000 £35,000 £30,000
25th Percentile £35,000 £43,790 £38,000
Median annual salary (50th Percentile) £50,000 £60,000 £52,500
Median % change year-on-year -16.67% +14.29% -4.55%
75th Percentile £65,000 £75,000 £67,500
90th Percentile £80,000 £90,000 £82,500
South East median annual salary £50,000 £56,509 £52,500
% change year-on-year -11.52% +7.64% -4.55%

Customer Service Assistant
Job Vacancy Trend in the Thames Valley

Historical trend showing the proportion of permanent IT job postings featuring 'Customer Service Assistant' in the job title relative to all permanent IT jobs advertised in the Thames Valley.

Customer Service Assistant job vacancy trend in the Thames Valley

Customer Service Assistant
Salary Trend in the Thames Valley

Salary distribution trend for Customer Service Assistant job vacancies in the Thames Valley.

Salary distribution trend for Customer Service Assistant job vacancies in the Thames Valley

Customer Service Assistant
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service Assistant within the Thames Valley region over the 6 months to 11 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Oxfordshire - 1 £24,500 -
Customer Service Assistant
South East

Customer Service Assistant Skill Set
Top 2 Co-Occurring Skills & Capabilities in the Thames Valley

For the 6 months to 11 January 2026, Customer Service Assistant job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Thames Valley region featuring Customer Service Assistant in the job title.

1 1 (100.00%) Broadband
1 1 (100.00%) Customer Service

Customer Service Assistant Skill Set
Co-Occurring Skills & Capabilities in the Thames Valley by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Communications & Networking
1 1 (100.00%) Broadband
General
1 1 (100.00%) Legal
1 1 (100.00%) Retail
Miscellaneous
1 1 (100.00%) Learning Management System
1 1 (100.00%) Social Media
Processes & Methodologies
1 1 (100.00%) Customer Service