Period
to 17 November 2017

The median annual salary for an IT Support was £22,500 in advertised job vacancies in Tyne and Wear during the 6 months to 17 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
North East > Tyne and Wear
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 85 82 80
Rank change year-on-year -3 -2 +9
Permanent jobs requiring an IT Support 6 22 18
As % of all permanent IT jobs advertised in Tyne and Wear 0.65% 1.89% 1.78%
As % of the Job Titles category 0.66% 2.00% 1.85%
Number of salaries quoted 6 21 17
Tyne and Wear median annual salary £22,500 £22,500 £26,000
Median salary % change year-on-year - -13.46% -3.70%
10th Percentile £20,000 £20,900 £16,950
90th Percentile £26,875 £30,000 £28,300
North East median annual salary £21,000 £22,500 £26,000
% change year-on-year -6.67% -13.46% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Tyne and Wear. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Tyne and Wear
Permanent vacancies in Tyne and Wear with a recognized job title 905 1101 972
% of permanent IT jobs with a recognized job title 97.31% 94.67% 96.24%
Number of salaries quoted 793 931 833
Tyne and Wear median annual salary £39,131 £39,000 £37,500
Median salary % change year-on-year +0.33% +4.00% +7.14%
10th Percentile £22,500 £22,500 £23,000
90th Percentile £60,000 £57,500 £55,250
North East median annual salary £39,000 £38,500 £37,500
% change year-on-year +1.30% +2.67% +7.14%

IT Support
Job Vacancy Trend in Tyne and Wear

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for IT Support in Tyne and Wear

IT Support
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Tyne and Wear.

Salary trend for IT Support in Tyne and Wear

IT Support
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Tyne and Wear region over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +3 4 £22,500 - 1
Gateshead - 1 £27,500 -
IT Support
North East

IT Support Skill Set
Top 29 Co-occurring IT Skills in Tyne and Wear

For the 6 months to 17 November 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Tyne and Wear region featuring IT Support in the job title.

1 5 (83.33%) Windows
2 4 (66.67%) Microsoft
3 3 (50.00%) Active Directory
3 3 (50.00%) Systems Management Server (SMS)
3 3 (50.00%) Firewall
3 3 (50.00%) Windows Server
4 2 (33.33%) VMware
4 2 (33.33%) MS Exchange
5 1 (16.67%) VoIP
5 1 (16.67%) WAN
5 1 (16.67%) DHCP
5 1 (16.67%) TCP/IP
5 1 (16.67%) VPN
5 1 (16.67%) DNS
5 1 (16.67%) SLA
5 1 (16.67%) Cisco
5 1 (16.67%) CCNA
5 1 (16.67%) SharePoint
5 1 (16.67%) C
5 1 (16.67%) Java
5 1 (16.67%) SQL
5 1 (16.67%) SQL Server
5 1 (16.67%) Microsoft Office
5 1 (16.67%) Cisco Certification
5 1 (16.67%) Microsoft Certification
5 1 (16.67%) Windows Server 2008
5 1 (16.67%) Hyper-V
5 1 (16.67%) Remote Desktop
5 1 (16.67%) Change Management

IT Support Skill Set
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (33.33%) MS Exchange
2 1 (16.67%) SharePoint
Applications
1 1 (16.67%) Microsoft Office
Communications & Networking
1 3 (50.00%) Firewall
2 1 (16.67%) DHCP
2 1 (16.67%) DNS
2 1 (16.67%) Remote Desktop
2 1 (16.67%) TCP/IP
2 1 (16.67%) VoIP
2 1 (16.67%) VPN
2 1 (16.67%) WAN
Database & Business Intelligence
1 1 (16.67%) SQL Server
Operating Systems
1 5 (83.33%) Windows
2 3 (50.00%) Windows Server
3 1 (16.67%) Windows Server 2008
Processes & Methodologies
1 1 (16.67%) Change Management
Programming Languages
1 1 (16.67%) C
1 1 (16.67%) Java
1 1 (16.67%) SQL
Qualifications
1 1 (16.67%) CCNA
1 1 (16.67%) Cisco Certification
1 1 (16.67%) Microsoft Certification
Quality Assurance & Compliance
1 1 (16.67%) SLA
System Software
1 3 (50.00%) Active Directory
2 1 (16.67%) Hyper-V
Systems Management
1 3 (50.00%) Systems Management Server (SMS)
Vendors
1 4 (66.67%) Microsoft
2 2 (33.33%) VMware
3 1 (16.67%) Cisco