Period
to 19 November 2017

The median annual salary for an IT Support was £22,500 in advertised job vacancies in Newcastle upon Tyne during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
Tyne and Wear > Newcastle upon Tyne
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 74 73 73
Rank change year-on-year -1 0 +7
Permanent jobs requiring an IT Support 4 18 17
As % of all permanent IT jobs advertised in Newcastle upon Tyne 0.55% 1.82% 2.05%
As % of the Job Titles category 0.57% 1.93% 2.13%
Number of salaries quoted 4 18 16
Newcastle upon Tyne median annual salary £22,500 £22,500 £26,000
Median salary % change year-on-year - -13.46% -4.59%
10th Percentile £19,675 £20,925 £16,750
90th Percentile £24,625 £30,000 £28,375
Tyne and Wear median annual salary £22,500 £22,500 £26,000
% change year-on-year - -13.46% -3.70%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Newcastle upon Tyne. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Newcastle upon Tyne
Permanent vacancies in Newcastle upon Tyne with a recognized job title 699 931 798
% of permanent IT jobs with a recognized job title 96.68% 94.04% 96.26%
Number of salaries quoted 601 780 679
Newcastle upon Tyne median annual salary £39,000 £40,000 £37,500
Median salary % change year-on-year -2.50% +6.67% +7.14%
10th Percentile £22,500 £23,750 £23,930
90th Percentile £62,500 £60,000 £57,500
Tyne and Wear median annual salary £39,513 £39,500 £37,500
% change year-on-year +0.03% +5.33% +7.14%

IT Support
Job Vacancy Trend in Newcastle upon Tyne

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Newcastle upon Tyne.

Job vacancy trend for IT Support in Newcastle upon Tyne

IT Support
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Newcastle upon Tyne.

Salary trend for IT Support in Newcastle upon Tyne

IT Support Skill Set
Top 26 Co-occurring IT Skills in Newcastle upon Tyne

For the 6 months to 19 November 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Newcastle upon Tyne region featuring IT Support in the job title.

1 4 (100.00%) Windows
2 3 (75.00%) Microsoft
3 2 (50.00%) Systems Management Server (SMS)
3 2 (50.00%) Windows Server
3 2 (50.00%) Active Directory
3 2 (50.00%) MS Exchange
3 2 (50.00%) Firewall
3 2 (50.00%) VMware
4 1 (25.00%) Hyper-V
4 1 (25.00%) Remote Desktop
4 1 (25.00%) VoIP
4 1 (25.00%) WAN
4 1 (25.00%) DHCP
4 1 (25.00%) TCP/IP
4 1 (25.00%) VPN
4 1 (25.00%) DNS
4 1 (25.00%) SLA
4 1 (25.00%) Cisco
4 1 (25.00%) Cisco Certification
4 1 (25.00%) Microsoft Certification
4 1 (25.00%) CCNA
4 1 (25.00%) C
4 1 (25.00%) Java
4 1 (25.00%) SQL
4 1 (25.00%) Microsoft Office
4 1 (25.00%) Change Management

IT Support Skill Set
Co-occurring IT Skills in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (50.00%) MS Exchange
Applications
1 1 (25.00%) Microsoft Office
Communications & Networking
1 2 (50.00%) Firewall
2 1 (25.00%) DHCP
2 1 (25.00%) DNS
2 1 (25.00%) Remote Desktop
2 1 (25.00%) TCP/IP
2 1 (25.00%) VoIP
2 1 (25.00%) VPN
2 1 (25.00%) WAN
Operating Systems
1 4 (100.00%) Windows
2 2 (50.00%) Windows Server
Processes & Methodologies
1 1 (25.00%) Change Management
Programming Languages
1 1 (25.00%) C
1 1 (25.00%) Java
1 1 (25.00%) SQL
Qualifications
1 1 (25.00%) CCNA
1 1 (25.00%) Cisco Certification
1 1 (25.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 2 (50.00%) Active Directory
2 1 (25.00%) Hyper-V
Systems Management
1 2 (50.00%) Systems Management Server (SMS)
Vendors
1 3 (75.00%) Microsoft
2 2 (50.00%) VMware
3 1 (25.00%) Cisco