Period
to 20 April 2018

The following table provides summary statistics for permanent job vacancies with a requirement for Cisco UCCX skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Cisco UCCX over the 6 months to 20 April 2018 with a comparison to the same period in the previous 2 years.

Cisco Unified Contact Center Express (Unified CCX)
UK
6 months to
20 Apr 2018
Same period 2017 Same period 2016
Rank 1082 920 947
Rank change year-on-year -162 +27 +178
Permanent jobs citing Cisco UCCX 121 251 342
As % of all permanent IT jobs advertised in the UK 0.068% 0.15% 0.17%
As % of the Systems Management category 0.69% 1.66% 1.98%
Number of salaries quoted 115 215 315
UK median annual salary £52,500 £47,500 £50,000
Median salary % change year-on-year +10.53% -5.00% +16.28%
10th Percentile £35,750 £36,250 £36,450
90th Percentile £76,250 £85,000 £70,000
UK excluding London median annual salary £49,500 £42,500 £45,000
% change year-on-year +16.47% -5.56% +5.88%

Cisco UCCX is in the Systems Management category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for systems management skills.

All Systems Management Skills
UK
Permanent vacancies with a requirement for systems management skills 17,461 15,125 17,312
As % of all permanent IT jobs advertised in the UK 9.84% 8.77% 8.46%
Number of salaries quoted 13,879 12,244 14,016
UK median annual salary £55,000 £52,500 £50,000
Median salary % change year-on-year +4.76% +5.00% +5.26%
10th Percentile £31,500 £30,620 £30,061
90th Percentile £84,750 £80,000 £75,000
UK excluding London median annual salary £47,500 £45,000 £42,500
% change year-on-year +5.56% +5.88% +1.19%

Cisco UCCX
Job Vacancy Trend

Job postings citing Cisco UCCX as a percentage of all IT jobs advertised.

Job vacancy trend for Cisco UCCX in the UK

Cisco UCCX
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco UCCX.

Salary trend for Cisco UCCX in the UK

Cisco UCCX
Salary Histogram

The salary distribution of IT jobs citing Cisco UCCX over the 6 months to 20 April 2018.

Salary histogram for Cisco UCCX in the UK

Cisco UCCX
Top 12 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Cisco UCCX within the UK over the 6 months to 20 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -135 121 £52,500 +10.53% 5
London -109 61 £57,500 +15.00% 2
UK excluding London -50 60 £49,500 +16.47% 3
Midlands -4 22 £49,000 +22.50% 1
South East 0 20 £38,750 +3.33% 1
West Midlands -15 13 £50,000 +21.21%
East Midlands +6 9 £40,000 - 1
North of England -20 9 £60,000 +33.33% 1
East of England -5 8 £52,500 +11.70%
North West -8 8 £60,000 +26.32% 1
Yorkshire +2 1 £47,500 +5.56%
South West -16 1 £65,000 +62.50%

For the 6 months to 20 April 2018, IT jobs citing Cisco UCCX also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Cisco UCCX.

1 120 (99.17%) Cisco
2 98 (80.99%) Cisco CUCM
3 93 (76.86%) CCNP
3 93 (76.86%) Cisco Certification
4 54 (44.63%) Cisco UCCE
4 54 (44.63%) Telepresence
5 49 (40.50%) Unified Communications
6 43 (35.54%) Wireless
7 40 (33.06%) Firewall
7 40 (33.06%) VoIP
8 39 (32.23%) CCVP
9 38 (31.40%) OSPF
9 38 (31.40%) BGP
10 34 (28.10%) Cisco Nexus
11 32 (26.45%) WAN
11 32 (26.45%) CCNA
12 28 (23.14%) Finance
13 27 (22.31%) Skype for Business
13 27 (22.31%) Skype
14 26 (21.49%) Cisco IOS
14 26 (21.49%) EIGRP
14 26 (21.49%) MPLS
15 25 (20.66%) XMPP
15 25 (20.66%) Data Centre
16 23 (19.01%) Cisco ASA
16 23 (19.01%) ITIL
17 22 (18.18%) IPsec
18 21 (17.36%) Security Architecture
18 21 (17.36%) Palo Alto
19 20 (16.53%) VMware

Cisco UCCX
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (22.31%) Skype for Business
2 15 (12.40%) CMS
3 5 (4.13%) Exchange Server 2010
3 5 (4.13%) MS Exchange
Applications
1 10 (8.26%) MS Visio
2 9 (7.44%) Microsoft Office
3 6 (4.96%) Microsoft PowerPoint
4 3 (2.48%) Microsoft Excel
Cloud Services
1 7 (5.79%) Office 365
2 5 (4.13%) Mimecast
Communications & Networking
1 54 (44.63%) Telepresence
2 49 (40.50%) Unified Communications
3 43 (35.54%) Wireless
4 40 (33.06%) Firewall
4 40 (33.06%) VoIP
5 38 (31.40%) BGP
5 38 (31.40%) OSPF
6 34 (28.10%) Cisco Nexus
7 32 (26.45%) WAN
8 27 (22.31%) Skype
9 26 (21.49%) Cisco IOS
9 26 (21.49%) EIGRP
9 26 (21.49%) MPLS
10 23 (19.01%) Cisco ASA
11 22 (18.18%) IPsec
12 18 (14.88%) LAN
13 16 (13.22%) Cisco Wireless
13 16 (13.22%) Network Security
14 15 (12.40%) VPN
15 14 (11.57%) SSL
Database & Business Intelligence
1 5 (4.13%) SQL Server
General
1 28 (23.14%) Finance
2 16 (13.22%) Banking
3 10 (8.26%) Telecoms
4 5 (4.13%) German Language
4 5 (4.13%) Italian Language
5 4 (3.31%) Billing
5 4 (3.31%) French Language
5 4 (3.31%) Spanish Language
6 2 (1.65%) Retail
Job Titles
1 37 (30.58%) Cisco Engineer
2 27 (22.31%) Network Engineer
3 23 (19.01%) Cisco Consultant
3 23 (19.01%) Consultant
3 23 (19.01%) Unified Communications Consultant
4 22 (18.18%) Voice Engineer
5 21 (17.36%) Cisco Voice Consultant
5 21 (17.36%) Collaboration Consultant
5 21 (17.36%) Voice Consultant
6 20 (16.53%) Support Engineer
6 20 (16.53%) Unified Communications Engineer
7 19 (15.70%) Cisco Voice Engineer
8 17 (14.05%) Cisco Network Engineer
8 17 (14.05%) Cisco Support
9 15 (12.40%) Cisco Support Engineer
10 11 (9.09%) Network Operations Team Leader
10 11 (9.09%) Network Team Leader
10 11 (9.09%) Operations Team Leader
10 11 (9.09%) Team Leader
11 10 (8.26%) Senior Network Engineer
Libraries, Frameworks & Software Standards
1 25 (20.66%) XMPP
Miscellaneous
1 25 (20.66%) Data Centre
2 15 (12.40%) Clustering
2 15 (12.40%) Management Information System
3 7 (5.79%) Algorithms
4 6 (4.96%) Analytical Skills
4 6 (4.96%) Video Conferencing
5 5 (4.13%) Self-Motivation
6 1 (0.83%) Blackberry
6 1 (0.83%) Computer Science
Operating Systems
1 16 (13.22%) Windows
2 8 (6.61%) Linux
3 3 (2.48%) Unix
3 3 (2.48%) Windows Server 2012
4 1 (0.83%) Windows 7
4 1 (0.83%) Windows Server 2003
4 1 (0.83%) Windows Vista
4 1 (0.83%) Windows XP
Processes & Methodologies
1 23 (19.01%) ITIL
2 21 (17.36%) Security Architecture
3 19 (15.70%) Problem-Solving
4 17 (14.05%) SIEM
5 12 (9.92%) Disaster Recovery
5 12 (9.92%) Mentoring
5 12 (9.92%) Proactive Monitoring
6 11 (9.09%) Line Management
6 11 (9.09%) Project Management
7 10 (8.26%) Business Continuity
7 10 (8.26%) Incident Management
8 9 (7.44%) Knowledge Management
8 9 (7.44%) Network Management
8 9 (7.44%) Service Management
8 9 (7.44%) Ticket Management
9 8 (6.61%) High Availability
9 8 (6.61%) Programme Delivery
10 7 (5.79%) Capacity Planning
10 7 (5.79%) Change Management
10 7 (5.79%) Problem Management
Programming Languages
1 3 (2.48%) PowerShell
2 2 (1.65%) C
Qualifications
1 93 (76.86%) CCNP
1 93 (76.86%) Cisco Certification
2 39 (32.23%) CCVP
3 32 (26.45%) CCNA
4 17 (14.05%) CCIE
5 13 (10.74%) CCNP Voice
6 12 (9.92%) Degree
7 9 (7.44%) ITIL Certification
8 7 (5.79%) CCDE
9 6 (4.96%) CCDP
10 5 (4.13%) CISSP
11 3 (2.48%) CCSP
12 2 (1.65%) MCSE
12 2 (1.65%) MCTS
12 2 (1.65%) Microsoft Certification
13 1 (0.83%) CCIE Collaboration
13 1 (0.83%) CCIE Routing and Switching
13 1 (0.83%) Computer Science Degree
13 1 (0.83%) VCP5
13 1 (0.83%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 13 (10.74%) SLA
System Software
1 19 (15.70%) VMware Infrastructure
2 11 (9.09%) Active Directory
3 5 (4.13%) Firmware
3 5 (4.13%) XenApp
4 1 (0.83%) VMware ESXi
Systems Management
1 98 (80.99%) Cisco CUCM
2 54 (44.63%) Cisco UCCE
3 8 (6.61%) Cisco CME
4 7 (5.79%) Nessus
5 5 (4.13%) Cisco Prime
5 5 (4.13%) TrustSec
6 3 (2.48%) FortiGate
7 1 (0.83%) SCCM
Vendors
1 120 (99.17%) Cisco
2 21 (17.36%) Palo Alto
3 20 (16.53%) VMware
4 13 (10.74%) Microsoft
5 11 (9.09%) Riverbed
6 10 (8.26%) NetApp
6 10 (8.26%) Nimble Storage
7 8 (6.61%) Citrix
8 7 (5.79%) F5
9 6 (4.96%) SolarWinds
10 5 (4.13%) Fortinet
10 5 (4.13%) Juniper
10 5 (4.13%) Kaspersky
10 5 (4.13%) Red Box
11 4 (3.31%) NICE Systems
11 4 (3.31%) TIBCO
12 3 (2.48%) Arista
12 3 (2.48%) Meraki
13 2 (1.65%) Polycom
13 2 (1.65%) ServiceNow