Period
to 19 February 2018

The following table provides summary statistics for permanent job vacancies with a requirement for Cisco UCCX skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Cisco UCCX over the 6 months to 19 February 2018 with a comparison to the same period in the previous 2 years.

Cisco Unified Contact Center Express (Unified CCX)
UK
6 months to
19 Feb 2018
Same period 2017 Same period 2016
Rank 1025 920 997
Rank change year-on-year -105 +77 +122
Permanent jobs citing Cisco UCCX 159 259 310
As % of all permanent IT jobs advertised in the UK 0.091% 0.15% 0.15%
As % of the Systems Management category 0.99% 1.72% 1.82%
Number of salaries quoted 146 227 293
UK median annual salary £53,000 £47,500 £52,500
Median salary % change year-on-year +11.58% -9.52% +25.00%
10th Percentile £35,750 £35,750 £37,500
90th Percentile £90,000 £86,250 £71,000
UK excluding London median annual salary £48,500 £45,000 £50,000
% change year-on-year +7.78% -10.00% +20.48%

Cisco UCCX is in the Systems Management category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for systems management skills.

All Systems Management Skills
UK
Permanent vacancies with a requirement for systems management skills 16,131 15,034 16,993
As % of all permanent IT jobs advertised in the UK 9.19% 8.67% 8.06%
Number of salaries quoted 12,993 12,177 13,849
UK median annual salary £53,000 £52,000 £50,000
Median salary % change year-on-year +1.92% +4.00% +6.95%
10th Percentile £31,250 £31,250 £30,000
90th Percentile £82,500 £80,000 £75,000
UK excluding London median annual salary £47,000 £45,000 £43,000
% change year-on-year +4.44% +4.65% +6.17%

Cisco UCCX
Job Vacancy Trend

Job postings citing Cisco UCCX as a percentage of all IT jobs advertised.

Job vacancy trend for Cisco UCCX in the UK

Cisco UCCX
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco UCCX.

Salary trend for Cisco UCCX in the UK

Cisco UCCX
Salary Histogram

The salary distribution of IT jobs citing Cisco UCCX over the 6 months to 19 February 2018.

Salary histogram for Cisco UCCX in the UK

Cisco UCCX
Top 11 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Cisco UCCX within the UK over the 6 months to 19 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -102 158 £53,000 +11.58% 8
London -71 88 £57,500 +15.00% 2
UK excluding London -31 70 £48,500 +7.78% 6
South East 0 27 £41,500 -7.26% 4
Midlands +16 22 £49,000 +8.89% 1
East of England +8 13 £50,000 +6.38%
West Midlands -3 13 £50,000 +17.65%
East Midlands +27 9 £40,000 -12.09% 1
North of England -30 8 £48,500 +14.12% 1
Yorkshire +4 6 £48,500 +14.12%
North West -15 2 £60,000 +26.32% 1

For the 6 months to 19 February 2018, IT jobs citing Cisco UCCX also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Cisco UCCX.

1 158 (99.37%) Cisco
2 132 (83.02%) Cisco Certification
2 132 (83.02%) Cisco CUCM
3 128 (80.50%) CCNP
4 99 (62.26%) Cisco UCCE
5 94 (59.12%) Unified Communications
6 79 (49.69%) Telepresence
7 78 (49.06%) CCVP
8 74 (46.54%) Wireless
8 74 (46.54%) VoIP
9 66 (41.51%) OSPF
9 66 (41.51%) BGP
10 59 (37.11%) Finance
11 58 (36.48%) Cisco Nexus
12 56 (35.22%) Skype for Business
12 56 (35.22%) XMPP
12 56 (35.22%) EIGRP
13 53 (33.33%) Cisco IOS
14 52 (32.70%) CCIE
14 52 (32.70%) IPsec
15 51 (32.08%) Firewall
16 50 (31.45%) WAN
16 50 (31.45%) MPLS
16 50 (31.45%) Skype
17 49 (30.82%) Banking
18 46 (28.93%) CMS
18 46 (28.93%) Clustering
19 39 (24.53%) Data Centre
20 38 (23.90%) Palo Alto
21 35 (22.01%) CCNP Voice

Cisco UCCX
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 56 (35.22%) Skype for Business
2 46 (28.93%) CMS
3 7 (4.40%) Exchange Server 2010
3 7 (4.40%) MS Exchange
Applications
1 2 (1.26%) Microsoft Office
Cloud Services
1 7 (4.40%) Office 365
2 5 (3.14%) Mimecast
Communications & Networking
1 94 (59.12%) Unified Communications
2 79 (49.69%) Telepresence
3 74 (46.54%) VoIP
3 74 (46.54%) Wireless
4 66 (41.51%) BGP
4 66 (41.51%) OSPF
5 58 (36.48%) Cisco Nexus
6 56 (35.22%) EIGRP
7 53 (33.33%) Cisco IOS
8 52 (32.70%) IPsec
9 51 (32.08%) Firewall
10 50 (31.45%) MPLS
10 50 (31.45%) Skype
10 50 (31.45%) WAN
11 28 (17.61%) Network Security
12 25 (15.72%) DMVPN
13 20 (12.58%) LAN
14 16 (10.06%) H.323
15 15 (9.43%) Cisco ASA
15 15 (9.43%) Cisco Wireless
Database & Business Intelligence
1 5 (3.14%) SQL Server
General
1 59 (37.11%) Finance
2 49 (30.82%) Banking
3 11 (6.92%) Telecoms
4 4 (2.52%) Publishing
5 3 (1.89%) Billing
5 3 (1.89%) French Language
5 3 (1.89%) German Language
5 3 (1.89%) Italian Language
5 3 (1.89%) Spanish Language
6 1 (0.63%) Investment Banking
6 1 (0.63%) Marketing
Job Titles
1 51 (32.08%) Cisco Engineer
2 33 (20.75%) Consultant
3 31 (19.50%) Unified Communications Consultant
4 28 (17.61%) Cisco Consultant
5 26 (16.35%) Team Leader
6 25 (15.72%) Network Engineer
6 25 (15.72%) Voice Engineer
7 24 (15.09%) Collaboration Consultant
7 24 (15.09%) Network Operations Team Leader
7 24 (15.09%) Network Team Leader
7 24 (15.09%) Operations Team Leader
8 23 (14.47%) Cisco Voice Consultant
8 23 (14.47%) Support Engineer
8 23 (14.47%) Unified Communications Engineer
8 23 (14.47%) Voice Consultant
9 22 (13.84%) Cisco Network Engineer
10 20 (12.58%) Cisco Support
10 20 (12.58%) Cisco Voice Engineer
11 18 (11.32%) Cisco Support Engineer
12 16 (10.06%) Architect
Libraries, Frameworks & Software Standards
1 56 (35.22%) XMPP
2 3 (1.89%) Web Services
Miscellaneous
1 46 (28.93%) Clustering
2 39 (24.53%) Data Centre
3 14 (8.81%) Management Information System
4 7 (4.40%) Algorithms
5 5 (3.14%) Video Conferencing
6 4 (2.52%) Analytical Skills
7 3 (1.89%) Enterprise Software
8 2 (1.26%) IVR
9 1 (0.63%) Handset
Operating Systems
1 7 (4.40%) Windows
Processes & Methodologies
1 32 (20.13%) Mentoring
2 28 (17.61%) Line Management
3 23 (14.47%) ITIL
3 23 (14.47%) Security Architecture
4 20 (12.58%) Migration
5 12 (7.55%) Disaster Recovery
5 12 (7.55%) SIEM
6 11 (6.92%) Presales
6 11 (6.92%) Service Management
7 9 (5.66%) Incident Management
7 9 (5.66%) Knowledge Management
7 9 (5.66%) Project Management
7 9 (5.66%) Ticket Management
8 7 (4.40%) Capacity Planning
8 7 (4.40%) ITIL V3
8 7 (4.40%) Network Optimisation
8 7 (4.40%) Problem Management
8 7 (4.40%) QMS
9 6 (3.77%) Change Control
10 5 (3.14%) Proactive Monitoring
Programming Languages
1 3 (1.89%) C
2 1 (0.63%) PowerShell
Qualifications
1 132 (83.02%) Cisco Certification
2 128 (80.50%) CCNP
3 78 (49.06%) CCVP
4 52 (32.70%) CCIE
5 35 (22.01%) CCNP Voice
6 33 (20.75%) CCNA
7 15 (9.43%) CCDE
8 9 (5.66%) Degree
8 9 (5.66%) ITIL Certification
9 6 (3.77%) CCIE Collaboration
10 3 (1.89%) Six Sigma Black Belt
10 3 (1.89%) VMware Certified Professional (VCP)
11 2 (1.26%) CCDP
11 2 (1.26%) MCSE
11 2 (1.26%) MCTS
11 2 (1.26%) Microsoft Certification
12 1 (0.63%) CCIE Routing and Switching
12 1 (0.63%) VCP5
12 1 (0.63%) VCP6
Quality Assurance & Compliance
1 10 (6.29%) SLA
System Software
1 28 (17.61%) Active Directory
2 17 (10.69%) VMware Infrastructure
3 7 (4.40%) XenApp
4 2 (1.26%) vSphere
Systems Management
1 132 (83.02%) Cisco CUCM
2 99 (62.26%) Cisco UCCE
3 11 (6.92%) Cisco CME
4 4 (2.52%) Cisco Prime
5 2 (1.26%) Nessus
Vendors
1 158 (99.37%) Cisco
2 38 (23.90%) Palo Alto
3 30 (18.87%) Riverbed
4 29 (18.24%) Microsoft
5 18 (11.32%) NICE Systems
5 18 (11.32%) VMware
6 14 (8.81%) Red Box
7 10 (6.29%) NetApp
7 10 (6.29%) Nimble Storage
8 7 (4.40%) Citrix
9 6 (3.77%) Meraki
10 5 (3.14%) F5
10 5 (3.14%) Kaspersky
10 5 (3.14%) SolarWinds
11 4 (2.52%) ServiceNow
11 4 (2.52%) Zeacom
12 3 (1.89%) BroadSoft
12 3 (1.89%) BT
12 3 (1.89%) Juniper
13 2 (1.26%) Mitel