Period
to 25 October 2020

The following table provides summary statistics for permanent job vacancies with a requirement for Cisco UCCX skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Cisco UCCX over the 6 months to 25 October 2020 with a comparison to the same period in the previous 2 years.

Cisco Unified Contact Center Express (Unified CCX)
UK
6 months to
25 Oct 2020
Same period 2019 Same period 2018
Rank 635 970 1095
Rank change year-on-year +335 +125 -45
Permanent jobs citing Cisco UCCX 50 99 67
As % of all permanent jobs advertised in the UK 0.10% 0.073% 0.041%
As % of the Systems Management category 0.63% 0.56% 0.38%
Number of salaries quoted 47 81 63
Median annual salary £52,500 £47,500 £52,500
Median salary % change year-on-year +10.53% -9.52% -8.70%
10th Percentile £40,000 £31,500 £36,250
90th Percentile £78,500 £60,000 £91,250
UK excluding London median annual salary £52,500 £45,000 £42,500
% change year-on-year +16.67% +5.88% -15.00%

Cisco UCCX is in the Systems Management category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for systems management skills.

All Systems Management Skills
UK
Permanent vacancies with a requirement for systems management skills 7,947 17,653 17,532
As % of all permanent IT jobs advertised in the UK 16.27% 12.97% 10.66%
Number of salaries quoted 6,539 13,351 13,847
Median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% +4.76%
10th Percentile £36,834 £32,000 £32,000
90th Percentile £93,750 £90,000 £85,000
UK excluding London median annual salary £50,000 £50,000 £48,000
% change year-on-year - +4.17% +6.67%

Cisco UCCX
Job Vacancy Trend

Job postings citing Cisco UCCX as a proportion of all IT jobs advertised.

Job vacancy trend for Cisco UCCX in the UK

Cisco UCCX
Salary Trend

3-month moving average salary quoted in jobs citing Cisco UCCX.

Salary trend for Cisco UCCX in the UK

Cisco UCCX
Salary Histogram

Salary distribution for jobs citing Cisco UCCX over the 6 months to 25 October 2020.

Salary histogram for Cisco UCCX in the UK

Cisco UCCX
Top 8 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Cisco UCCX within the UK over the 6 months to 25 October 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +329 40 £51,250 +13.89% 2
London +271 31 £49,000 -10.91% 1
Work from Home +37 12 £70,000 +75.00%
UK excluding London +253 9 £52,500 +16.67% 1
North of England +173 5 £55,000 +10.00%
North West +132 5 £55,000 +12.82%
East of England +129 3 - -
South East +186 1 £52,500 +16.67% 1

For the 6 months to 25 October 2020, IT jobs citing Cisco UCCX also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Cisco UCCX.

1 49 (98.00%) Cisco
2 42 (84.00%) Cisco CUCM
3 36 (72.00%) WebEx
4 30 (60.00%) XMPP
5 29 (58.00%) LAN
6 27 (54.00%) MGCP
6 27 (54.00%) H.323
7 24 (48.00%) Unified Communications
8 23 (46.00%) SCCP
9 22 (44.00%) VoIP
10 21 (42.00%) ISDN
10 21 (42.00%) QSIG
10 21 (42.00%) CMS
10 21 (42.00%) VMware
10 21 (42.00%) VMware Infrastructure
11 16 (32.00%) WAN
11 16 (32.00%) CCNP
11 16 (32.00%) Cisco Certification
12 15 (30.00%) SLA
13 14 (28.00%) Cisco UCCE
14 11 (22.00%) Firewall
14 11 (22.00%) Public Sector
15 10 (20.00%) Wireless
15 10 (20.00%) CCIE
16 9 (18.00%) Microsoft
16 9 (18.00%) CCIE Collaboration
17 8 (16.00%) Customer Requirements
17 8 (16.00%) Active Directory
17 8 (16.00%) OSPF
17 8 (16.00%) BGP

Cisco UCCX
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (42.00%) CMS
2 1 (2.00%) Skype for Business
Applications
1 3 (6.00%) Microsoft Office
Cloud Services
1 8 (16.00%) Office 365
2 5 (10.00%) Azure
3 3 (6.00%) Azure Active Directory
4 2 (4.00%) AWS
Communications & Networking
1 36 (72.00%) WebEx
2 29 (58.00%) LAN
3 27 (54.00%) H.323
3 27 (54.00%) MGCP
4 24 (48.00%) Unified Communications
5 23 (46.00%) SCCP
6 22 (44.00%) VoIP
7 21 (42.00%) ISDN
7 21 (42.00%) QSIG
8 16 (32.00%) WAN
9 11 (22.00%) Firewall
10 10 (20.00%) Wireless
11 8 (16.00%) BGP
11 8 (16.00%) OSPF
12 7 (14.00%) MPLS
12 7 (14.00%) WLAN
13 5 (10.00%) SSL
13 5 (10.00%) VPN
14 4 (8.00%) Cisco Wireless
14 4 (8.00%) HSRP
General
1 11 (22.00%) Public Sector
2 7 (14.00%) Finance
2 7 (14.00%) Telecoms
3 3 (6.00%) Local Government
4 2 (4.00%) Fire and Rescue
4 2 (4.00%) Multimedia
5 1 (2.00%) Banking
5 1 (2.00%) Investment Banking
Job Titles
1 20 (40.00%) Unified Communications Engineer
2 11 (22.00%) Cisco Engineer
2 11 (22.00%) Network Engineer
3 8 (16.00%) Architect
4 7 (14.00%) Cisco Network Engineer
4 7 (14.00%) Solutions Architect
5 6 (12.00%) Senior Network Engineer
6 5 (10.00%) 3rd Line Engineer
6 5 (10.00%) Analyst
6 5 (10.00%) Cisco Architect
6 5 (10.00%) Cisco Solutions Architect
6 5 (10.00%) Collaboration Engineer
6 5 (10.00%) Infrastructure Analyst
6 5 (10.00%) Network Analyst
6 5 (10.00%) Network Infrastructure Analyst
6 5 (10.00%) Presales Solution Architect
7 4 (8.00%) Citrix Analyst
7 4 (8.00%) Senior Cisco Engineer
7 4 (8.00%) Senior Cisco Network Engineer
8 3 (6.00%) Cisco Consultant
Libraries, Frameworks & Software Standards
1 30 (60.00%) XMPP
2 1 (2.00%) 802.1X
Miscellaneous
1 5 (10.00%) Fat Client
1 5 (10.00%) Thin Client
2 3 (6.00%) Data Centre
2 3 (6.00%) FlexPod
2 3 (6.00%) Video Conferencing
3 2 (4.00%) MPEG
4 1 (2.00%) PlayStation
Processes & Methodologies
1 8 (16.00%) Customer Requirements
2 7 (14.00%) Migration
2 7 (14.00%) Presales
3 5 (10.00%) Network Monitoring
3 5 (10.00%) Requirements Gathering
4 4 (8.00%) Kalman Filter
5 3 (6.00%) Converged Infrastructure
5 3 (6.00%) DNA
5 3 (6.00%) High Availability
5 3 (6.00%) ITSM
5 3 (6.00%) Mentoring
5 3 (6.00%) Project Delivery
5 3 (6.00%) Project Management
5 3 (6.00%) Root Cause Analysis
5 3 (6.00%) Service Design
6 2 (4.00%) Architecture Roadmap
6 2 (4.00%) Asset Management
6 2 (4.00%) Business Development
6 2 (4.00%) ITIL
6 2 (4.00%) Service Management
Qualifications
1 16 (32.00%) CCNP
1 16 (32.00%) Cisco Certification
2 10 (20.00%) CCIE
3 9 (18.00%) CCIE Collaboration
4 4 (8.00%) CCNA
5 2 (4.00%) CCNP Voice
6 1 (2.00%) CCVP
6 1 (2.00%) Degree
Quality Assurance & Compliance
1 15 (30.00%) SLA
System Software
1 21 (42.00%) VMware Infrastructure
2 8 (16.00%) Active Directory
3 5 (10.00%) Citrix Presentation Server
3 5 (10.00%) MetaFrame
4 2 (4.00%) pfSense
4 2 (4.00%) VMware ESXi
Systems Management
1 42 (84.00%) Cisco CUCM
2 14 (28.00%) Cisco UCCE
3 1 (2.00%) FortiGate
Vendors
1 49 (98.00%) Cisco
2 21 (42.00%) VMware
3 9 (18.00%) Microsoft
4 6 (12.00%) Meraki
5 5 (10.00%) Citrix
5 5 (10.00%) Fortinet
6 4 (8.00%) Polycom
6 4 (8.00%) SolarWinds
7 3 (6.00%) F5
7 3 (6.00%) NetApp
7 3 (6.00%) Palo Alto
7 3 (6.00%) Red Box
7 3 (6.00%) Verint
8 2 (4.00%) BT
8 2 (4.00%) CheckPoint
8 2 (4.00%) Speakerbus
9 1 (2.00%) Avaya
9 1 (2.00%) Tandberg