Period
to 21 September 2018

The following table provides summary statistics for permanent job vacancies with a requirement for Cisco UCCX skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Cisco UCCX over the 6 months to 21 September 2018 with a comparison to the same period in the previous 2 years.

Cisco Unified Contact Center Express (Unified CCX)
UK
6 months to
21 Sep 2018
Same period 2017 Same period 2016
Rank 1096 1012 1036
Rank change year-on-year -84 +24 +75
Permanent jobs citing Cisco UCCX 70 176 230
As % of all permanent IT jobs advertised in the UK 0.042% 0.100% 0.12%
As % of the Systems Management category 0.40% 1.11% 1.32%
Number of salaries quoted 63 142 211
UK median annual salary £52,500 £56,250 £45,000
Median salary % change year-on-year -6.67% +25.00% -5.26%
10th Percentile £36,250 £40,000 £36,250
90th Percentile £83,500 £85,000 £70,000
UK excluding London median annual salary £50,250 £50,000 £42,500
% change year-on-year +0.50% +17.65% -2.86%

Cisco UCCX is in the Systems Management category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for systems management skills.

All Systems Management Skills
UK
Permanent vacancies with a requirement for systems management skills 17,502 15,802 17,374
As % of all permanent IT jobs advertised in the UK 10.45% 8.94% 8.93%
Number of salaries quoted 13,962 12,819 14,141
UK median annual salary £55,000 £52,500 £50,000
Median salary % change year-on-year +4.76% +5.00% +5.26%
10th Percentile £31,756 £31,000 £31,250
90th Percentile £85,000 £82,500 £77,500
UK excluding London median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +5.88%

Cisco UCCX
Job Vacancy Trend

Job postings citing Cisco UCCX as a percentage of all IT jobs advertised.

Job vacancy trend for Cisco UCCX in the UK

Cisco UCCX
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco UCCX.

Salary trend for Cisco UCCX in the UK

Cisco UCCX
Salary Histogram

The salary distribution of IT jobs citing Cisco UCCX over the 6 months to 21 September 2018.

Salary histogram for Cisco UCCX in the UK

Cisco UCCX
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Cisco UCCX within the UK over the 6 months to 21 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -69 67 £52,500 -6.67% 10
UK excluding London +18 43 £50,250 +0.50% 5
London -36 27 £65,000 +13.04% 5
North of England +25 20 £60,000 +13.21% 3
North West - 17 £60,000 - 3
Midlands +16 7 £39,821 -14.36% 1
East of England +15 6 £52,500 - 1
South East -10 6 £48,000 +12.94%
West Midlands +21 5 £36,000 -37.39%
Yorkshire +10 3 £42,500 -19.81%
Northern Ireland - 3 - -
East Midlands -13 2 £64,910 +62.28% 1
South West - 1 £40,000 -

For the 6 months to 21 September 2018, IT jobs citing Cisco UCCX also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Cisco UCCX.

1 70 (100.00%) Cisco
2 60 (85.71%) Cisco CUCM
3 47 (67.14%) Cisco Certification
4 41 (58.57%) CCNP
5 37 (52.86%) Firewall
6 32 (45.71%) WAN
6 32 (45.71%) Cisco ASA
7 30 (42.86%) MPLS
8 26 (37.14%) Wireless
8 26 (37.14%) Cisco Nexus
9 24 (34.29%) ITIL
10 23 (32.86%) CCNA
10 23 (32.86%) Cisco IOS
11 21 (30.00%) Data Centre
12 20 (28.57%) LAN
12 20 (28.57%) VoIP
13 19 (27.14%) Problem-Solving
14 18 (25.71%) MS Visio
15 17 (24.29%) Windows
15 17 (24.29%) TCP/IP
15 17 (24.29%) VPN
15 17 (24.29%) Network Security
15 17 (24.29%) Degree
15 17 (24.29%) Cisco ISE
16 16 (22.86%) Analytical Skills
16 16 (22.86%) Linux
17 15 (21.43%) WebEx
18 14 (20.00%) Meraki
18 14 (20.00%) ITIL V3
18 14 (20.00%) Microsoft Office

Cisco UCCX
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.71%) Skype for Business
2 3 (4.29%) Exchange Server 2007
2 3 (4.29%) Exchange Server 2010
2 3 (4.29%) Exchange Server 2013
2 3 (4.29%) MS Exchange
3 1 (1.43%) CMS
Applications
1 18 (25.71%) MS Visio
2 14 (20.00%) Microsoft Office
3 13 (18.57%) Microsoft PowerPoint
4 4 (5.71%) Microsoft Excel
Business Applications
1 1 (1.43%) Remedy ITSM
Cloud Services
1 1 (1.43%) Office 365
1 1 (1.43%) SaaS
Communications & Networking
1 37 (52.86%) Firewall
2 32 (45.71%) Cisco ASA
2 32 (45.71%) WAN
3 30 (42.86%) MPLS
4 26 (37.14%) Cisco Nexus
4 26 (37.14%) Wireless
5 23 (32.86%) Cisco IOS
6 20 (28.57%) LAN
6 20 (28.57%) VoIP
7 17 (24.29%) Cisco ISE
7 17 (24.29%) Network Security
7 17 (24.29%) TCP/IP
7 17 (24.29%) VPN
8 15 (21.43%) WebEx
9 14 (20.00%) H.323
9 14 (20.00%) IPsec
10 12 (17.14%) BGP
10 12 (17.14%) OSPF
10 12 (17.14%) SSL
10 12 (17.14%) Unified Communications
General
1 8 (11.43%) Finance
2 7 (10.00%) Telecoms
3 4 (5.71%) Banking
3 4 (5.71%) Retail
4 3 (4.29%) Billing
5 2 (2.86%) Front Office
5 2 (2.86%) German Language
5 2 (2.86%) Italian Language
Job Titles
1 29 (41.43%) Network Engineer
2 25 (35.71%) Cisco Engineer
3 22 (31.43%) Senior Network Engineer
3 22 (31.43%) Voice Engineer
4 20 (28.57%) Cisco Voice Engineer
5 13 (18.57%) Unified Communications Engineer
6 12 (17.14%) Senior Cisco Engineer
7 11 (15.71%) Cisco Network Engineer
7 11 (15.71%) Network Security Engineer
7 11 (15.71%) Security Engineer
7 11 (15.71%) Senior Network Security Engineer
7 11 (15.71%) Senior Security Engineer
8 10 (14.29%) Support Engineer
9 9 (12.86%) Senior Cisco Network Engineer
10 8 (11.43%) Voice Network Engineer
11 7 (10.00%) Senior Voice Engineer
11 7 (10.00%) Telephony Engineer
11 7 (10.00%) Voice Support Engineer
12 6 (8.57%) Architect
12 6 (8.57%) Solutions Architect
Libraries, Frameworks & Software Standards
1 13 (18.57%) XMPP
Miscellaneous
1 21 (30.00%) Data Centre
2 16 (22.86%) Analytical Skills
3 7 (10.00%) Video Conferencing
4 6 (8.57%) Management Information System
5 5 (7.14%) Computer Science
6 1 (1.43%) Clustering
6 1 (1.43%) IVR
Operating Systems
1 17 (24.29%) Windows
2 16 (22.86%) Linux
3 5 (7.14%) Unix
3 5 (7.14%) Windows Server 2012
Processes & Methodologies
1 24 (34.29%) ITIL
2 19 (27.14%) Problem-Solving
3 14 (20.00%) Change Management
3 14 (20.00%) ITIL V3
4 12 (17.14%) High Availability
4 12 (17.14%) Network Management
4 12 (17.14%) Proactive Monitoring
4 12 (17.14%) Programme Delivery
5 11 (15.71%) Business Continuity
5 11 (15.71%) Kalman Filter
5 11 (15.71%) Patch Management
5 11 (15.71%) Penetration Testing
5 11 (15.71%) Project Management
5 11 (15.71%) Security Management
5 11 (15.71%) SIEM
5 11 (15.71%) Task Automation
5 11 (15.71%) Vulnerability Management
5 11 (15.71%) Web Filtering
6 6 (8.57%) Presales
6 6 (8.57%) Service Delivery
Programming Languages
1 2 (2.86%) Lisp
Qualifications
1 47 (67.14%) Cisco Certification
2 41 (58.57%) CCNP
3 23 (32.86%) CCNA
4 17 (24.29%) Degree
5 11 (15.71%) CCDP
5 11 (15.71%) CISSP
6 7 (10.00%) CCVP
7 5 (7.14%) CCDE
7 5 (7.14%) CCSP
8 4 (5.71%) CCIE
8 4 (5.71%) CCNP Voice
9 3 (4.29%) CCDA
10 2 (2.86%) Computer Science Degree
11 1 (1.43%) CCSA
Quality Assurance & Compliance
1 5 (7.14%) SLA
2 1 (1.43%) PCI DSS
System Software
1 11 (15.71%) Firmware
2 6 (8.57%) VMware Infrastructure
3 5 (7.14%) pfSense
4 3 (4.29%) Virtual Servers
5 1 (1.43%) Active Directory
5 1 (1.43%) VMware ESXi
5 1 (1.43%) XenApp
Systems Management
1 60 (85.71%) Cisco CUCM
2 13 (18.57%) Cisco UCCE
3 11 (15.71%) Nessus
3 11 (15.71%) TrustSec
4 10 (14.29%) FortiGate
5 1 (1.43%) Cisco Prime
5 1 (1.43%) SolarWinds Orion
Vendors
1 70 (100.00%) Cisco
2 14 (20.00%) Meraki
3 9 (12.86%) VMware
4 7 (10.00%) CheckPoint
5 6 (8.57%) Citrix
5 6 (8.57%) SolarWinds
6 4 (5.71%) NetApp
6 4 (5.71%) Palo Alto
6 4 (5.71%) Red Box
6 4 (5.71%) Verint
7 3 (4.29%) Etrali
7 3 (4.29%) Genesys
7 3 (4.29%) Microsoft
7 3 (4.29%) Nimble Storage
7 3 (4.29%) Speakerbus
8 2 (2.86%) Riverbed
8 2 (2.86%) Salesforce.com
8 2 (2.86%) Sonus
9 1 (1.43%) Remedy
9 1 (1.43%) Symantec