Period
to 21 January 2019

The following table provides summary statistics for permanent job vacancies with a requirement for Cisco UCCX skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Cisco UCCX over the 6 months to 21 January 2019 with a comparison to the same period in the previous 2 years.

Cisco Unified Contact Center Express (Unified CCX)
UK
6 months to
21 Jan 2019
Same period 2018 Same period 2017
Rank 1020 1025 959
Rank change year-on-year +5 -66 +24
Permanent jobs citing Cisco UCCX 81 162 236
As % of all permanent IT jobs advertised in the UK 0.054% 0.094% 0.13%
As % of the Systems Management category 0.47% 1.04% 1.52%
Number of salaries quoted 69 148 208
UK median annual salary £62,500 £56,250 £47,500
Median salary % change year-on-year +11.11% +18.42% -5.00%
10th Percentile £43,500 £37,500 £33,600
90th Percentile £100,000 £90,000 £86,250
UK excluding London median annual salary £45,000 £50,000 £45,000
% change year-on-year -10.00% +11.11% -8.16%

Cisco UCCX is in the Systems Management category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for systems management skills.

All Systems Management Skills
UK
Permanent vacancies with a requirement for systems management skills 17,095 15,557 15,497
As % of all permanent IT jobs advertised in the UK 11.34% 9.05% 8.81%
Number of salaries quoted 13,367 12,686 12,536
UK median annual salary £57,000 £52,500 £50,000
Median salary % change year-on-year +8.57% +5.00% -
10th Percentile £32,500 £31,250 £31,250
90th Percentile £87,500 £82,500 £80,000
UK excluding London median annual salary £50,000 £46,000 £45,000
% change year-on-year +8.70% +2.22% +4.65%

Cisco UCCX
Job Vacancy Trend

Job postings citing Cisco UCCX as a percentage of all IT jobs advertised.

Job vacancy trend for Cisco UCCX in the UK

Cisco UCCX
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco UCCX.

Salary trend for Cisco UCCX in the UK

Cisco UCCX
Salary Histogram

The salary distribution of IT jobs citing Cisco UCCX over the 6 months to 21 January 2019.

Salary histogram for Cisco UCCX in the UK

Cisco UCCX
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Cisco UCCX within the UK over the 6 months to 21 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -1 80 £62,500 +11.11% 10
London +31 63 £62,500 +8.70% 3
UK excluding London +1 18 £45,000 -10.00% 7
North of England +37 9 £47,500 -9.52% 2
North West +37 5 £42,500 - 2
Yorkshire +17 4 £51,250 -2.38%
Midlands +18 3 £41,500 -17.00% 2
West Midlands +23 2 £41,500 -17.00% 2
South East -7 2 £37,000 -10.84% 1
South West - 2 £40,000 - 2
East Midlands +17 1 £90,000 +125.00%
East of England +11 1 - -
Scotland - 1 - -

For the 6 months to 21 January 2019, IT jobs citing Cisco UCCX also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Cisco UCCX.

1 81 (100.00%) Cisco
2 74 (91.36%) Cisco CUCM
3 72 (88.89%) Cisco Certification
4 59 (72.84%) CCNP
5 56 (69.14%) CCIE
6 52 (64.20%) Cisco UCCE
7 42 (51.85%) Banking
8 41 (50.62%) MPLS
9 40 (49.38%) VoIP
10 39 (48.15%) Wireless
10 39 (48.15%) Cisco IOS
11 37 (45.68%) XMPP
11 37 (45.68%) Cisco Nexus
12 35 (43.21%) Finance
13 33 (40.74%) CCVP
13 33 (40.74%) CCNA
14 32 (39.51%) WAN
14 32 (39.51%) OSPF
14 32 (39.51%) BGP
15 31 (38.27%) CMS
15 31 (38.27%) IPsec
16 29 (35.80%) EIGRP
17 28 (34.57%) Red Box
18 23 (28.40%) Microsoft
19 22 (27.16%) Unified Communications
20 21 (25.93%) Firewall
20 21 (25.93%) BT
21 20 (24.69%) Data Centre
22 19 (23.46%) Network Security
23 18 (22.22%) Palo Alto

Cisco UCCX
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (38.27%) CMS
2 15 (18.52%) Skype for Business
Cloud Services
1 1 (1.23%) Amazon AWS
1 1 (1.23%) Office 365
Communications & Networking
1 41 (50.62%) MPLS
2 40 (49.38%) VoIP
3 39 (48.15%) Cisco IOS
3 39 (48.15%) Wireless
4 37 (45.68%) Cisco Nexus
5 32 (39.51%) BGP
5 32 (39.51%) OSPF
5 32 (39.51%) WAN
6 31 (38.27%) IPsec
7 29 (35.80%) EIGRP
8 22 (27.16%) Unified Communications
9 21 (25.93%) Firewall
10 19 (23.46%) Network Security
11 17 (20.99%) LAN
12 16 (19.75%) Telepresence
13 13 (16.05%) DMVPN
14 12 (14.81%) Cisco ASA
15 8 (9.88%) H.323
15 8 (9.88%) MGCP
16 6 (7.41%) ISDN
Development Applications
1 2 (2.47%) Eclipse
General
1 42 (51.85%) Banking
2 35 (43.21%) Finance
3 6 (7.41%) Telecoms
4 4 (4.94%) Advertising
5 2 (2.47%) Legal
6 1 (1.23%) Front Office
6 1 (1.23%) Law
Job Titles
1 34 (41.98%) Cisco Engineer
2 20 (24.69%) Voice Engineer
3 18 (22.22%) Cisco Voice Engineer
4 17 (20.99%) Telephony Engineer
5 13 (16.05%) Cisco Support
5 13 (16.05%) Cisco Support Engineer
5 13 (16.05%) Cisco VoIP Engineer
5 13 (16.05%) Finance Manager
5 13 (16.05%) Network Communications Manager
5 13 (16.05%) Network Engineer
5 13 (16.05%) Network Manager
5 13 (16.05%) Support Engineer
5 13 (16.05%) VoIP Engineer
6 6 (7.41%) Architect
6 6 (7.41%) Solutions Architect
7 5 (6.17%) Network Architect
7 5 (6.17%) Senior Cisco Engineer
8 4 (4.94%) Network Security Architect
8 4 (4.94%) Security Architect
8 4 (4.94%) Senior Voice Engineer
Libraries, Frameworks & Software Standards
1 37 (45.68%) XMPP
2 1 (1.23%) 802.1X
2 1 (1.23%) Web Services
Miscellaneous
1 20 (24.69%) Data Centre
2 13 (16.05%) Clustering
3 3 (3.70%) Analytical Skills
4 1 (1.23%) Data Protection Act
4 1 (1.23%) iPhone
4 1 (1.23%) IVR
4 1 (1.23%) Virtual Team
Operating Systems
1 5 (6.17%) Windows
2 4 (4.94%) Windows Server 2003
2 4 (4.94%) Windows Server 2008
3 1 (1.23%) Android
Processes & Methodologies
1 13 (16.05%) Line Management
1 13 (16.05%) Mentoring
2 11 (13.58%) ITIL
3 9 (11.11%) Service Management
4 7 (8.64%) Migration
5 5 (6.17%) Value Proposition
6 4 (4.94%) Decision-Making
6 4 (4.94%) Network Management
6 4 (4.94%) Problem-Solving
6 4 (4.94%) Visualisation
7 3 (3.70%) Patch Management
7 3 (3.70%) Penetration Testing
7 3 (3.70%) Proactive Monitoring
7 3 (3.70%) Programme Delivery
7 3 (3.70%) Risk Management
7 3 (3.70%) Security Management
7 3 (3.70%) SIEM
7 3 (3.70%) Task Automation
8 2 (2.47%) Customer Requirements
8 2 (2.47%) Presales
Programming Languages
1 4 (4.94%) SQL
2 2 (2.47%) Lisp
3 1 (1.23%) C
Qualifications
1 72 (88.89%) Cisco Certification
2 59 (72.84%) CCNP
3 56 (69.14%) CCIE
4 33 (40.74%) CCNA
4 33 (40.74%) CCVP
5 16 (19.75%) CCNP Voice
6 15 (18.52%) CCIE Collaboration
7 8 (9.88%) CCENT
8 5 (6.17%) CCDP
9 4 (4.94%) Degree
10 2 (2.47%) ITIL Certification
10 2 (2.47%) Novell Certification
11 1 (1.23%) CCDA
Quality Assurance & Compliance
1 9 (11.11%) SLA
2 2 (2.47%) PMO
System Software
1 2 (2.47%) pfSense
1 2 (2.47%) ProxySG
2 1 (1.23%) Active Directory
Systems Management
1 74 (91.36%) Cisco CUCM
2 52 (64.20%) Cisco UCCE
3 3 (3.70%) Nessus
4 2 (2.47%) Cisco Prime
5 1 (1.23%) Cisco CME
5 1 (1.23%) FortiGate
Vendors
1 81 (100.00%) Cisco
2 28 (34.57%) Red Box
3 23 (28.40%) Microsoft
4 21 (25.93%) BT
5 18 (22.22%) Palo Alto
6 13 (16.05%) Riverbed
6 13 (16.05%) Speakerbus
7 11 (13.58%) CheckPoint
8 9 (11.11%) F5
9 8 (9.88%) Juniper
10 4 (4.94%) Genesys
10 4 (4.94%) IBM
10 4 (4.94%) Meraki
11 3 (3.70%) Mitel
11 3 (3.70%) Nortel
11 3 (3.70%) SolarWinds
12 2 (2.47%) Avaya
12 2 (2.47%) Blue Coat
12 2 (2.47%) Cognizant
12 2 (2.47%) Salesforce.com