Period
to 18 January 2021

The following table provides summary statistics for permanent job vacancies with a requirement for Cisco UCCX skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Cisco UCCX over the 6 months to 18 January 2021 with a comparison to the same period in the previous 2 years.

Cisco Unified Contact Center Express (Unified CCX)
UK
6 months to
18 Jan 2021
Same period 2020 Same period 2019
Rank 728 956 1039
Rank change year-on-year +228 +83 +11
Permanent jobs citing Cisco UCCX 26 80 83
As % of all permanent jobs advertised in the UK 0.042% 0.064% 0.055%
As % of the Systems Management category 0.25% 0.50% 0.48%
Number of salaries quoted 32 76 73
Median annual salary £67,500 £52,500 £62,500
Median salary % change year-on-year +28.57% -16.00% +8.70%
10th Percentile £39,725 £31,500 £42,500
90th Percentile £80,000 £66,250 £98,250
UK excluding London median annual salary £52,500 £47,500 £47,500
% change year-on-year +10.53% - -5.00%

Cisco UCCX is in the Systems Management category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for systems management skills.

All Systems Management Skills
UK
Permanent vacancies with a requirement for systems management skills 10,252 16,008 17,205
As % of all permanent IT jobs advertised in the UK 16.36% 12.77% 11.36%
Number of salaries quoted 8,441 12,339 13,633
Median annual salary £61,000 £60,000 £57,500
Median salary % change year-on-year +1.67% +4.35% +9.52%
10th Percentile £37,500 £32,000 £32,500
90th Percentile £93,750 £93,750 £87,500
UK excluding London median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +8.70%

Cisco UCCX
Job Vacancy Trend

Job postings citing Cisco UCCX as a proportion of all IT jobs advertised.

Job vacancy trend for Cisco UCCX in the UK

Cisco UCCX
Salary Trend

3-month moving average salary quoted in jobs citing Cisco UCCX.

Salary trend for Cisco UCCX in the UK

Cisco UCCX
Salary Histogram

Salary distribution for jobs citing Cisco UCCX over the 6 months to 18 January 2021.

Salary histogram for Cisco UCCX in the UK

Cisco UCCX
Top 8 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Cisco UCCX within the UK over the 6 months to 18 January 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +217 19 £65,000 +23.81% 1
London +201 11 £75,000 +7.14%
Work from Home -49 10 £75,000 +46.34%
UK excluding London +166 8 £52,500 +10.53% 1
North West +94 4 £55,000 +15.79%
North of England +83 4 £55,000 +4.76%
South East +136 2 £52,500 - 1
East of England +103 2 £51,250 +46.43%

For the 6 months to 18 January 2021, IT jobs citing Cisco UCCX also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Cisco UCCX.

1 25 (96.15%) Cisco
2 16 (61.54%) Cisco CUCM
3 13 (50.00%) XMPP
4 12 (46.15%) Cisco UCCE
4 12 (46.15%) WebEx
5 11 (42.31%) LAN
5 11 (42.31%) WAN
6 9 (34.62%) Cisco Certification
6 9 (34.62%) Presales
7 8 (30.77%) Unified Communications
7 8 (30.77%) Microsoft
7 8 (30.77%) CCNP
8 7 (26.92%) Firewall
8 7 (26.92%) Wireless
9 6 (23.08%) Migration
9 6 (23.08%) Meraki
10 5 (19.23%) Customer Requirements
10 5 (19.23%) CCIE Collaboration
10 5 (19.23%) Office 365
10 5 (19.23%) Fortinet
10 5 (19.23%) CCIE
10 5 (19.23%) H.323
10 5 (19.23%) MGCP
10 5 (19.23%) Active Directory
11 4 (15.38%) VPN
11 4 (15.38%) SSL
11 4 (15.38%) VoIP
11 4 (15.38%) ISDN
11 4 (15.38%) SCCP
11 4 (15.38%) QSIG

Cisco UCCX
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (15.38%) CMS
2 1 (3.85%) Skype for Business
Applications
1 2 (7.69%) Microsoft Office
Cloud Services
1 5 (19.23%) Office 365
2 4 (15.38%) Azure
3 2 (7.69%) AWS
3 2 (7.69%) Azure Active Directory
Communications & Networking
1 12 (46.15%) WebEx
2 11 (42.31%) LAN
2 11 (42.31%) WAN
3 8 (30.77%) Unified Communications
4 7 (26.92%) Firewall
4 7 (26.92%) Wireless
5 5 (19.23%) H.323
5 5 (19.23%) MGCP
6 4 (15.38%) BGP
6 4 (15.38%) Cisco Firepower
6 4 (15.38%) ISDN
6 4 (15.38%) MPLS
6 4 (15.38%) OSPF
6 4 (15.38%) QSIG
6 4 (15.38%) SCCP
6 4 (15.38%) SSL
6 4 (15.38%) VoIP
6 4 (15.38%) VPN
7 3 (11.54%) Cisco Wireless
7 3 (11.54%) DMZ
General
1 4 (15.38%) Telecoms
2 3 (11.54%) Finance
2 3 (11.54%) Local Government
3 2 (7.69%) Automotive
3 2 (7.69%) Fire and Rescue
4 1 (3.85%) Banking
4 1 (3.85%) Investment Banking
Job Titles
1 7 (26.92%) Architect
1 7 (26.92%) Solutions Architect
2 6 (23.08%) Network Engineer
2 6 (23.08%) Unified Communications Engineer
3 5 (19.23%) Presales Solution Architect
4 4 (15.38%) Cisco Architect
4 4 (15.38%) Cisco Solutions Architect
5 3 (11.54%) Analyst
5 3 (11.54%) Cisco Engineer
5 3 (11.54%) Cisco Network Engineer
5 3 (11.54%) Citrix Analyst
5 3 (11.54%) Consultant
5 3 (11.54%) Infrastructure Analyst
5 3 (11.54%) Network Analyst
5 3 (11.54%) Network Infrastructure Analyst
5 3 (11.54%) Senior Network Engineer
5 3 (11.54%) Support Engineer
6 2 (7.69%) 2nd/3rd Line Support
6 2 (7.69%) 3rd Line Support Engineer
6 2 (7.69%) Solutions Consultant
Libraries, Frameworks & Software Standards
1 13 (50.00%) XMPP
Miscellaneous
1 3 (11.54%) Fat Client
1 3 (11.54%) FlexPod
1 3 (11.54%) Thin Client
2 2 (7.69%) Life Science
2 2 (7.69%) Renewable Energy
3 1 (3.85%) PlayStation
Processes & Methodologies
1 9 (34.62%) Presales
2 6 (23.08%) Migration
3 5 (19.23%) Customer Requirements
4 4 (15.38%) Kalman Filter
4 4 (15.38%) Network Monitoring
4 4 (15.38%) Requirements Gathering
5 3 (11.54%) Business Development
5 3 (11.54%) Converged Infrastructure
5 3 (11.54%) High Availability
5 3 (11.54%) ITIL
5 3 (11.54%) Mentoring
5 3 (11.54%) Project Management
6 2 (7.69%) Change Management
6 2 (7.69%) Computer Science
6 2 (7.69%) DNA
6 2 (7.69%) Service Management
6 2 (7.69%) Wealth Management
7 1 (3.85%) Network Architecture
7 1 (3.85%) Performance Management
7 1 (3.85%) Telematics
Qualifications
1 9 (34.62%) Cisco Certification
2 8 (30.77%) CCNP
3 5 (19.23%) CCIE
3 5 (19.23%) CCIE Collaboration
4 2 (7.69%) CCNA
4 2 (7.69%) Degree
5 1 (3.85%) SC Cleared
5 1 (3.85%) Security Cleared
Quality Assurance & Compliance
1 2 (7.69%) SLA
System Software
1 5 (19.23%) Active Directory
2 4 (15.38%) VMware Infrastructure
3 3 (11.54%) Citrix Presentation Server
3 3 (11.54%) MetaFrame
4 2 (7.69%) pfSense
Systems Management
1 16 (61.54%) Cisco CUCM
2 12 (46.15%) Cisco UCCE
3 1 (3.85%) FortiGate
Vendors
1 25 (96.15%) Cisco
2 8 (30.77%) Microsoft
3 6 (23.08%) Meraki
4 5 (19.23%) Fortinet
5 4 (15.38%) SolarWinds
5 4 (15.38%) VMware
6 3 (11.54%) Citrix
6 3 (11.54%) NetApp
7 2 (7.69%) Verint
8 1 (3.85%) Adobe
8 1 (3.85%) Apple
8 1 (3.85%) CheckPoint
8 1 (3.85%) Polycom