Period
to 16 October 2019

The following table provides summary statistics for permanent job vacancies with a requirement for Cisco UCCX skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Cisco UCCX over the 6 months to 16 October 2019 with a comparison to the same period in the previous 2 years.

Cisco Unified Contact Center Express (Unified CCX)
UK
6 months to
16 Oct 2019
Same period 2018 Same period 2017
Rank 967 1105 1025
Rank change year-on-year +138 -80 +3
Permanent jobs citing Cisco UCCX 102 66 174
As % of all permanent IT jobs advertised in the UK 0.074% 0.040% 0.099%
As % of the Systems Management category 0.57% 0.38% 1.10%
Number of salaries quoted 78 57 147
UK median annual salary £47,500 £52,500 £57,500
Median salary % change year-on-year -9.52% -8.70% +21.05%
10th Percentile £31,500 £36,150 £40,450
90th Percentile £58,000 £91,250 £85,000
UK excluding London median annual salary £43,750 £42,500 £50,000
% change year-on-year +2.94% -15.00% +11.11%

Cisco UCCX is in the Systems Management category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for systems management skills.

All Systems Management Skills
UK
Permanent vacancies with a requirement for systems management skills 17,868 17,472 15,849
As % of all permanent IT jobs advertised in the UK 13.01% 10.61% 9.04%
Number of salaries quoted 13,461 13,834 12,939
UK median annual salary £57,500 £55,000 £52,500
Median salary % change year-on-year +4.55% +4.76% +5.00%
10th Percentile £32,000 £32,000 £31,250
90th Percentile £90,000 £85,000 £82,500
UK excluding London median annual salary £50,000 £48,000 £45,000
% change year-on-year +4.17% +6.67% -

Cisco UCCX
Job Vacancy Trend

Job postings citing Cisco UCCX as a percentage of all IT jobs advertised.

Job vacancy trend for Cisco UCCX in the UK

Cisco UCCX
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco UCCX.

Salary trend for Cisco UCCX in the UK

Cisco UCCX
Salary Histogram

The salary distribution of IT jobs citing Cisco UCCX over the 6 months to 16 October 2019.

Salary histogram for Cisco UCCX in the UK

Cisco UCCX
Top 11 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Cisco UCCX within the UK over the 6 months to 16 October 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +115 92 £45,000 -14.29% 17
UK excluding London +95 64 £43,750 +2.94% 17
London +86 28 £55,000 -12.00% 1
South East +53 26 £45,000 +50.00% 7
East of England +78 15 £35,000 -33.33%
Midlands +47 11 £55,000 +38.12% 2
East Midlands +42 9 £55,000 -15.27%
North West +26 6 £48,750 -18.75% 2
North of England +20 6 £48,750 -18.75% 4
South West +14 6 £34,000 -15.00% 3
West Midlands +33 2 £41,000 +13.89% 2

For the 6 months to 16 October 2019, IT jobs citing Cisco UCCX also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Cisco UCCX.

1 102 (100.00%) Cisco
2 94 (92.16%) Cisco CUCM
3 59 (57.84%) Cisco Certification
4 50 (49.02%) CCNP
4 50 (49.02%) Firewall
5 42 (41.18%) Data Centre
6 36 (35.29%) CheckPoint
7 32 (31.37%) VPN
7 32 (31.37%) Cisco Nexus
8 29 (28.43%) Wireless
9 28 (27.45%) Cisco ASA
10 27 (26.47%) Network Security
11 26 (25.49%) Cisco IPT
11 26 (25.49%) WAN
11 26 (25.49%) F5
11 26 (25.49%) WebEx
12 25 (24.51%) CCNA
13 24 (23.53%) Azure
13 24 (23.53%) Cisco ISE
14 23 (22.55%) XMPP
15 22 (21.57%) VoIP
16 21 (20.59%) SLA
16 21 (20.59%) IP Telephony
17 19 (18.63%) Unified Communications
18 17 (16.67%) Cisco Wireless
19 14 (13.73%) Banking
19 14 (13.73%) CCIE
19 14 (13.73%) Juniper
20 13 (12.75%) MGCP
20 13 (12.75%) LAN

Cisco UCCX
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (9.80%) CMS
2 3 (2.94%) MS Exchange
3 2 (1.96%) Exchange Server 2010
3 2 (1.96%) Skype for Business
Applications
1 3 (2.94%) Microsoft Office
Business Applications
1 5 (4.90%) Cisco SocialMiner
Cloud Services
1 24 (23.53%) Azure
2 5 (4.90%) Office 365
3 1 (0.98%) IaaS
3 1 (0.98%) PaaS
Communications & Networking
1 50 (49.02%) Firewall
2 32 (31.37%) Cisco Nexus
2 32 (31.37%) VPN
3 29 (28.43%) Wireless
4 28 (27.45%) Cisco ASA
5 27 (26.47%) Network Security
6 26 (25.49%) Cisco IPT
6 26 (25.49%) WAN
6 26 (25.49%) WebEx
7 24 (23.53%) Cisco ISE
8 22 (21.57%) VoIP
9 21 (20.59%) IP Telephony
10 19 (18.63%) Unified Communications
11 17 (16.67%) Cisco Wireless
12 13 (12.75%) LAN
12 13 (12.75%) MGCP
13 12 (11.76%) BGP
13 12 (11.76%) OSPF
13 12 (11.76%) Telepresence
14 11 (10.78%) H.323
Database & Business Intelligence
1 5 (4.90%) Geospatial Data
2 4 (3.92%) MySQL
3 1 (0.98%) Big Data
Development Applications
1 4 (3.92%) VSS/SourceSafe
General
1 14 (13.73%) Banking
2 7 (6.86%) Telecoms
3 6 (5.88%) Public Sector
4 5 (4.90%) Finance
5 4 (3.92%) Front Office
5 4 (3.92%) Mandarin Language
6 2 (1.96%) Retail
7 1 (0.98%) Billing
Job Titles
1 64 (62.75%) Network Engineer
2 42 (41.18%) Cisco Engineer
3 23 (22.55%) Voice Engineer
4 20 (19.61%) Cisco Network Engineer
4 20 (19.61%) Senior Network Engineer
5 19 (18.63%) Network Security Engineer
5 19 (18.63%) Security Engineer
6 16 (15.69%) NOC Engineer
6 16 (15.69%) Unified Communications Engineer
7 15 (14.71%) Cisco Security Engineer
8 13 (12.75%) Collaboration Engineer
9 10 (9.80%) Cisco Voice Engineer
9 10 (9.80%) Presales Engineer
9 10 (9.80%) Voice Network Engineer
10 9 (8.82%) Systems Engineer
11 8 (7.84%) Senior Cisco Engineer
12 7 (6.86%) Infrastructure Engineer
12 7 (6.86%) Network Infrastructure Engineer
13 4 (3.92%) Senior Cisco Network Engineer
13 4 (3.92%) Senior Manager
Libraries, Frameworks & Software Standards
1 23 (22.55%) XMPP
2 1 (0.98%) .NET
2 1 (0.98%) 802.1X
Miscellaneous
1 42 (41.18%) Data Centre
2 8 (7.84%) BBC
3 7 (6.86%) IVR
4 4 (3.92%) Algorithms
4 4 (3.92%) Distributed Denial-of-Service
4 4 (3.92%) Handset
5 1 (0.98%) Analytical Mindset
5 1 (0.98%) Analytical Skills
5 1 (0.98%) Online Banking
5 1 (0.98%) Video Conferencing
Operating Systems
1 4 (3.92%) CentOS
1 4 (3.92%) Unix
2 2 (1.96%) Windows
2 2 (1.96%) Windows 7
2 2 (1.96%) Windows Server
2 2 (1.96%) Windows Server 2008
Processes & Methodologies
1 13 (12.75%) Mentoring
1 13 (12.75%) Network Monitoring
2 11 (10.78%) Presales
2 11 (10.78%) Project Delivery
3 10 (9.80%) Business Development
3 10 (9.80%) Migration
4 9 (8.82%) ITIL
5 8 (7.84%) Infrastructure Engineering
6 7 (6.86%) Problem-Solving
7 5 (4.90%) Change Management
7 5 (4.90%) Technical Leadership
8 4 (3.92%) Cisco ICM Scripting
8 4 (3.92%) DDoS Mitigation
8 4 (3.92%) Kalman Filter
8 4 (3.92%) Network Management
9 3 (2.94%) Information Security
10 2 (1.96%) DevOps
10 2 (1.96%) High Availability
10 2 (1.96%) Line Management
10 2 (1.96%) Service Management
Programming Languages
1 1 (0.98%) C
Qualifications
1 59 (57.84%) Cisco Certification
2 50 (49.02%) CCNP
3 25 (24.51%) CCNA
4 14 (13.73%) CCIE
5 10 (9.80%) CCDP
6 9 (8.82%) Degree
7 7 (6.86%) Microsoft Certification
8 5 (4.90%) CCNP Voice
9 4 (3.92%) MCSE
10 3 (2.94%) MCSA
11 1 (0.98%) CCIE Collaboration
Quality Assurance & Compliance
1 21 (20.59%) SLA
System Software
1 10 (9.80%) Virtual Machines
2 4 (3.92%) iptables
2 4 (3.92%) VMware ESXi
2 4 (3.92%) VMware Infrastructure
2 4 (3.92%) VMware NSX
3 1 (0.98%) Active Directory
Systems Management
1 94 (92.16%) Cisco CUCM
2 8 (7.84%) Cisco UCCE
3 4 (3.92%) vCenter Server
3 4 (3.92%) vMotion
4 2 (1.96%) Cisco CME
5 1 (0.98%) AirWatch
5 1 (0.98%) SCCM
Vendors
1 102 (100.00%) Cisco
2 36 (35.29%) CheckPoint
3 26 (25.49%) F5
4 14 (13.73%) Juniper
5 13 (12.75%) SolarWinds
5 13 (12.75%) Splunk
6 12 (11.76%) Microsoft
7 10 (9.80%) Red Box
8 9 (8.82%) Avaya
8 9 (8.82%) Meraki
9 8 (7.84%) Rackspace
9 8 (7.84%) Tandberg
9 8 (7.84%) Virgin Media
9 8 (7.84%) VMware
10 7 (6.86%) Palo Alto
11 5 (4.90%) ServiceNow
11 5 (4.90%) Verint
12 4 (3.92%) Forcepoint
13 3 (2.94%) Huawei
13 3 (2.94%) Speakerbus