Period
to 21 November 2018

The following table provides summary statistics for permanent job vacancies with a requirement for Cisco UCCX skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Cisco UCCX over the 6 months to 21 November 2018 with a comparison to the same period in the previous 2 years.

Cisco Unified Contact Center Express (Unified CCX)
UK
6 months to
21 Nov 2018
Same period 2017 Same period 2016
Rank 1068 1035 1003
Rank change year-on-year -33 -32 +12
Permanent jobs citing Cisco UCCX 73 167 251
As % of all permanent IT jobs advertised in the UK 0.045% 0.092% 0.13%
As % of the Systems Management category 0.41% 1.03% 1.49%
Number of salaries quoted 62 146 227
UK median annual salary £62,500 £57,500 £47,500
Median salary % change year-on-year +8.70% +21.05% -5.00%
10th Percentile £37,250 £41,250 £37,500
90th Percentile £91,250 £90,000 £70,000
UK excluding London median annual salary £40,750 £50,000 £45,000
% change year-on-year -18.50% +11.11% -5.26%

Cisco UCCX is in the Systems Management category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for systems management skills.

All Systems Management Skills
UK
Permanent vacancies with a requirement for systems management skills 17,819 16,212 16,894
As % of all permanent IT jobs advertised in the UK 10.93% 8.95% 8.94%
Number of salaries quoted 14,063 13,290 13,667
UK median annual salary £55,000 £52,500 £50,000
Median salary % change year-on-year +4.76% +5.00% -
10th Percentile £32,000 £31,250 £31,250
90th Percentile £86,250 £82,500 £78,750
UK excluding London median annual salary £49,039 £45,000 £45,000
% change year-on-year +8.97% - +5.88%

Cisco UCCX
Job Vacancy Trend

Job postings citing Cisco UCCX as a percentage of all IT jobs advertised.

Job vacancy trend for Cisco UCCX in the UK

Cisco UCCX
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco UCCX.

Salary trend for Cisco UCCX in the UK

Cisco UCCX
Salary Histogram

The salary distribution of IT jobs citing Cisco UCCX over the 6 months to 21 November 2018.

Salary histogram for Cisco UCCX in the UK

Cisco UCCX
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Cisco UCCX within the UK over the 6 months to 21 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -33 70 £62,500 +8.70% 14
London -8 50 £62,500 +4.17% 10
UK excluding London +35 23 £40,750 -18.50% 4
North of England +12 8 £42,500 -19.05% 3
South East +5 5 £33,500 -21.18%
North West - 5 £40,000 - 1
Midlands +29 4 £41,500 -22.43% 1
West Midlands +36 3 £41,500 -22.43% 1
Yorkshire +17 3 £52,500 - 2
Northern Ireland - 3 - -
East of England +27 2 £40,000 -20.00%
East Midlands - 1 £90,000 -
South West - 1 £40,000 -

For the 6 months to 21 November 2018, IT jobs citing Cisco UCCX also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Cisco UCCX.

1 73 (100.00%) Cisco
2 64 (87.67%) Cisco Certification
2 64 (87.67%) Cisco CUCM
3 51 (69.86%) CCNP
4 38 (52.05%) CCIE
5 35 (47.95%) MPLS
5 35 (47.95%) CCNA
6 34 (46.58%) Cisco UCCE
7 32 (43.84%) Cisco IOS
7 32 (43.84%) XMPP
7 32 (43.84%) Cisco Nexus
8 31 (42.47%) Banking
8 31 (42.47%) Wireless
9 30 (41.10%) WAN
10 29 (39.73%) VoIP
11 28 (38.36%) OSPF
11 28 (38.36%) BGP
12 27 (36.99%) CCVP
13 26 (35.62%) Finance
14 25 (34.25%) Data Centre
15 24 (32.88%) Red Box
16 22 (30.14%) CMS
17 21 (28.77%) EIGRP
17 21 (28.77%) Firewall
18 20 (27.40%) IPsec
19 19 (26.03%) Unified Communications
20 18 (24.66%) Palo Alto
20 18 (24.66%) Network Security
21 15 (20.55%) Cisco ASA
21 15 (20.55%) ITIL

Cisco UCCX
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (30.14%) CMS
2 11 (15.07%) Skype for Business
3 3 (4.11%) Exchange Server 2007
3 3 (4.11%) Exchange Server 2010
3 3 (4.11%) Exchange Server 2013
3 3 (4.11%) MS Exchange
Communications & Networking
1 35 (47.95%) MPLS
2 32 (43.84%) Cisco IOS
2 32 (43.84%) Cisco Nexus
3 31 (42.47%) Wireless
4 30 (41.10%) WAN
5 29 (39.73%) VoIP
6 28 (38.36%) BGP
6 28 (38.36%) OSPF
7 21 (28.77%) EIGRP
7 21 (28.77%) Firewall
8 20 (27.40%) IPsec
9 19 (26.03%) Unified Communications
10 18 (24.66%) Network Security
11 15 (20.55%) Cisco ASA
11 15 (20.55%) LAN
12 12 (16.44%) H.323
13 11 (15.07%) Telepresence
14 9 (12.33%) MGCP
15 8 (10.96%) DMVPN
16 7 (9.59%) TCP/IP
Development Applications
1 1 (1.37%) Eclipse
General
1 31 (42.47%) Banking
2 26 (35.62%) Finance
3 7 (9.59%) Telecoms
4 4 (5.48%) Advertising
5 3 (4.11%) Billing
6 2 (2.74%) Front Office
6 2 (2.74%) Legal
7 1 (1.37%) Law
Job Titles
1 29 (39.73%) Cisco Engineer
2 20 (27.40%) Voice Engineer
3 19 (26.03%) Cisco Voice Engineer
4 14 (19.18%) Network Engineer
5 12 (16.44%) Support Engineer
5 12 (16.44%) Telephony Engineer
6 10 (13.70%) Finance Manager
6 10 (13.70%) Network Communications Manager
6 10 (13.70%) Network Manager
7 9 (12.33%) Cisco Support
7 9 (12.33%) Cisco Support Engineer
8 8 (10.96%) Cisco VoIP Engineer
8 8 (10.96%) Senior Cisco Engineer
8 8 (10.96%) Unified Communications Engineer
8 8 (10.96%) VoIP Engineer
9 6 (8.22%) Architect
9 6 (8.22%) Senior Network Engineer
9 6 (8.22%) Solutions Architect
10 5 (6.85%) Collaboration Engineer
10 5 (6.85%) Network Architect
Libraries, Frameworks & Software Standards
1 32 (43.84%) XMPP
Miscellaneous
1 25 (34.25%) Data Centre
2 10 (13.70%) Clustering
3 5 (6.85%) Analytical Skills
4 3 (4.11%) Management Information System
5 2 (2.74%) Computer Science
6 1 (1.37%) Data Protection Act
6 1 (1.37%) iPhone
6 1 (1.37%) IVR
6 1 (1.37%) Video Conferencing
6 1 (1.37%) Virtual Team
Operating Systems
1 5 (6.85%) Windows
2 4 (5.48%) Windows Server 2003
2 4 (5.48%) Windows Server 2008
3 1 (1.37%) Android
Processes & Methodologies
1 15 (20.55%) ITIL
2 11 (15.07%) Mentoring
3 10 (13.70%) Line Management
3 10 (13.70%) Service Management
4 7 (9.59%) Migration
4 7 (9.59%) Problem-Solving
5 5 (6.85%) Value Proposition
6 4 (5.48%) Decision-Making
6 4 (5.48%) Network Architecture
6 4 (5.48%) Service Delivery
6 4 (5.48%) Visualisation
7 3 (4.11%) Capacity Planning
7 3 (4.11%) Disaster Recovery
7 3 (4.11%) Knowledge Management
7 3 (4.11%) Performance Analysis
7 3 (4.11%) Problem Management
7 3 (4.11%) Risk Management
7 3 (4.11%) Time Management
8 2 (2.74%) Change Control
8 2 (2.74%) Presales
Programming Languages
1 4 (5.48%) SQL
2 2 (2.74%) Lisp
3 1 (1.37%) C
Qualifications
1 64 (87.67%) Cisco Certification
2 51 (69.86%) CCNP
3 38 (52.05%) CCIE
4 35 (47.95%) CCNA
5 27 (36.99%) CCVP
6 11 (15.07%) CCNP Voice
7 7 (9.59%) CCIE Collaboration
8 6 (8.22%) CCENT
8 6 (8.22%) Degree
9 4 (5.48%) CCDP
10 3 (4.11%) CCDA
11 2 (2.74%) ITIL Certification
11 2 (2.74%) Novell Certification
Quality Assurance & Compliance
1 10 (13.70%) SLA
2 1 (1.37%) PCI DSS
System Software
1 5 (6.85%) pfSense
2 2 (2.74%) ProxySG
3 1 (1.37%) Virtual Servers
Systems Management
1 64 (87.67%) Cisco CUCM
2 34 (46.58%) Cisco UCCE
3 4 (5.48%) FortiGate
Vendors
1 73 (100.00%) Cisco
2 24 (32.88%) Red Box
3 18 (24.66%) Palo Alto
4 14 (19.18%) BT
4 14 (19.18%) CheckPoint
4 14 (19.18%) Microsoft
5 11 (15.07%) Riverbed
5 11 (15.07%) Speakerbus
6 9 (12.33%) F5
6 9 (12.33%) Meraki
7 7 (9.59%) Juniper
8 4 (5.48%) IBM
8 4 (5.48%) NetApp
9 3 (4.11%) Etrali
9 3 (4.11%) Mitel
9 3 (4.11%) Nimble Storage
9 3 (4.11%) Nortel
9 3 (4.11%) Verint
9 3 (4.11%) VMware
10 2 (2.74%) FireEye