Period
to 22 November 2017

The following table provides summary statistics for permanent job vacancies with a requirement for Cisco UCCX skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Cisco UCCX over the 6 months to 22 November 2017 with a comparison to the same period in the previous 2 years.

Cisco Unified Contact Center Express (Unified CCX)
UK
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 1012 972 1008
Rank change year-on-year -40 +36 +185
Permanent jobs citing Cisco UCCX 170 254 302
As % of all permanent IT jobs advertised in the UK 0.094% 0.13% 0.14%
As % of the Systems Management category 1.07% 1.54% 1.82%
Number of salaries quoted 149 229 272
UK median annual salary £57,500 £47,500 £50,000
Median salary % change year-on-year +21.05% -5.00% +25.00%
10th Percentile £41,250 £37,250 £35,350
90th Percentile £90,000 £70,000 £71,125
UK excluding London median annual salary £50,000 £45,000 £47,500
% change year-on-year +11.11% -5.26% +15.15%

Cisco UCCX is in the Systems Management category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for systems management skills.

All Systems Management Skills
UK
Permanent vacancies with a requirement for systems management skills 15848 16496 16583
As % of all permanent IT jobs advertised in the UK 8.77% 8.67% 7.69%
Number of salaries quoted 12995 13331 13467
UK median annual salary £52,500 £50,000 £50,000
Median salary % change year-on-year +5.00% - +5.26%
10th Percentile £31,250 £31,250 £30,000
90th Percentile £82,200 £77,500 £75,000
UK excluding London median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% +3.66%

Cisco UCCX
Job Vacancy Trend

Job postings citing Cisco UCCX as a percentage of all IT jobs advertised.

Job vacancy trend for Cisco UCCX in the UK

Cisco UCCX
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco UCCX.

Salary trend for Cisco UCCX in the UK

Cisco UCCX
Salary Histogram

The salary distribution of IT jobs citing Cisco UCCX over the 6 months to 22 November 2017.

Salary histogram for Cisco UCCX in the UK

Cisco UCCX
Top 9 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Cisco UCCX within the UK over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -63 169 £57,500 +21.05% 5
London -25 113 £58,000 +16.00% 2
UK excluding London -23 56 £50,000 +11.11% 3
South East +22 22 £42,500 -7.10%
Yorkshire +13 17 £52,500 +31.25%
North of England -20 17 £52,500 +31.25%
East of England +9 10 £50,000 -13.04%
Midlands +18 7 £53,500 +18.89% 3
West Midlands +3 7 £53,500 +18.89% 2

For the 6 months to 22 November 2017, IT jobs citing Cisco UCCX also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Cisco UCCX.

1 170 (100.00%) Cisco
2 144 (84.71%) Cisco CUCM
3 142 (83.53%) Cisco Certification
4 135 (79.41%) CCNP
5 109 (64.12%) Cisco UCCE
6 101 (59.41%) Unified Communications
7 100 (58.82%) VoIP
8 93 (54.71%) CCVP
9 85 (50.00%) Wireless
10 82 (48.24%) Finance
11 81 (47.65%) XMPP
12 76 (44.71%) Banking
13 73 (42.94%) CCIE
13 73 (42.94%) Cisco IOS
14 71 (41.76%) Cisco Nexus
15 70 (41.18%) BGP
16 69 (40.59%) EIGRP
17 68 (40.00%) Telepresence
18 67 (39.41%) IPsec
19 66 (38.82%) OSPF
20 62 (36.47%) MPLS
20 62 (36.47%) Firewall
21 61 (35.88%) CCNP Voice
22 60 (35.29%) CMS
22 60 (35.29%) Clustering
23 53 (31.18%) Skype for Business
24 50 (29.41%) WAN
25 47 (27.65%) Palo Alto
26 41 (24.12%) Network Security
27 40 (23.53%) Microsoft

Cisco UCCX
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 60 (35.29%) CMS
2 53 (31.18%) Skype for Business
3 2 (1.18%) Exchange Server 2010
3 2 (1.18%) MS Exchange
Applications
1 2 (1.18%) Microsoft Excel
1 2 (1.18%) Microsoft PowerPoint
1 2 (1.18%) MS Visio
Cloud Services
1 2 (1.18%) Office 365
Communications & Networking
1 101 (59.41%) Unified Communications
2 100 (58.82%) VoIP
3 85 (50.00%) Wireless
4 73 (42.94%) Cisco IOS
5 71 (41.76%) Cisco Nexus
6 70 (41.18%) BGP
7 69 (40.59%) EIGRP
8 68 (40.00%) Telepresence
9 67 (39.41%) IPsec
10 66 (38.82%) OSPF
11 62 (36.47%) Firewall
11 62 (36.47%) MPLS
12 50 (29.41%) WAN
13 41 (24.12%) Network Security
14 38 (22.35%) Skype
15 29 (17.06%) DMVPN
16 22 (12.94%) H.323
17 20 (11.76%) Cisco ASA
18 17 (10.00%) Cisco IPT
19 15 (8.82%) LAN
General
1 82 (48.24%) Finance
2 76 (44.71%) Banking
3 12 (7.06%) Telecoms
4 7 (4.12%) Publishing
5 2 (1.18%) Investment Banking
6 1 (0.59%) Billing
6 1 (0.59%) Marketing
Job Titles
1 67 (39.41%) Cisco Engineer
2 35 (20.59%) Network Engineer
3 33 (19.41%) Voice Engineer
4 32 (18.82%) Cisco Network Engineer
5 26 (15.29%) Cisco Voice Engineer
6 22 (12.94%) Consultant
6 22 (12.94%) Team Leader
7 21 (12.35%) Unified Communications Engineer
8 20 (11.76%) Network Team Leader
8 20 (11.76%) Unified Communications Consultant
9 19 (11.18%) Network Operations Team Leader
9 19 (11.18%) Operations Team Leader
10 17 (10.00%) Architect
11 15 (8.82%) Senior Cisco Engineer
12 14 (8.24%) Cisco Consultant
12 14 (8.24%) Support Engineer
13 13 (7.65%) Cisco Architect
13 13 (7.65%) Voice Architect
14 12 (7.06%) Collaboration Consultant
15 11 (6.47%) Voice Consultant
Libraries, Frameworks & Software Standards
1 81 (47.65%) XMPP
2 3 (1.76%) Web Services
3 2 (1.18%) XML
Miscellaneous
1 60 (35.29%) Clustering
2 38 (22.35%) Data Centre
3 17 (10.00%) Video Conferencing
4 9 (5.29%) Analytical Skills
5 3 (1.76%) Enterprise Software
6 2 (1.18%) Algorithms
6 2 (1.18%) Computer Science
6 2 (1.18%) IVR
6 2 (1.18%) Management Information System
7 1 (0.59%) Handset
7 1 (0.59%) NHS
Operating Systems
1 10 (5.88%) Windows
2 6 (3.53%) Unix
2 6 (3.53%) Windows Server 2003
2 6 (3.53%) Windows Server 2008
2 6 (3.53%) Windows XP
3 2 (1.18%) Linux
3 2 (1.18%) Windows Server
Processes & Methodologies
1 36 (21.18%) Mentoring
2 33 (19.41%) Line Management
3 29 (17.06%) Migration
4 22 (12.94%) ITIL
5 15 (8.82%) Presales
6 12 (7.06%) ITIL V3
7 11 (6.47%) Security Architecture
7 11 (6.47%) Stakeholder Management
8 9 (5.29%) Time Management
9 8 (4.71%) Change Control
10 7 (4.12%) Configuration Management
10 7 (4.12%) E-Commerce
10 7 (4.12%) Network Monitoring
10 7 (4.12%) QMS
11 6 (3.53%) Adaptive Security
11 6 (3.53%) Break/Fix
11 6 (3.53%) Supplier Management
11 6 (3.53%) WFM
11 6 (3.53%) Workforce Optimisation
12 5 (2.94%) Disaster Recovery
Programming Languages
1 2 (1.18%) C
Qualifications
1 142 (83.53%) Cisco Certification
2 135 (79.41%) CCNP
3 93 (54.71%) CCVP
4 73 (42.94%) CCIE
5 61 (35.88%) CCNP Voice
6 21 (12.35%) CCNA
7 15 (8.82%) CCDE
8 12 (7.06%) Degree
9 6 (3.53%) CCIE Collaboration
10 3 (1.76%) CCDP
10 3 (1.76%) ITIL Certification
10 3 (1.76%) Six Sigma Black Belt
11 2 (1.18%) Computer Science Degree
11 2 (1.18%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 4 (2.35%) PCI DSS
1 4 (2.35%) SLA
System Software
1 36 (21.18%) Active Directory
2 8 (4.71%) VMware Infrastructure
2 8 (4.71%) XenApp
3 2 (1.18%) vSphere
Systems Management
1 144 (84.71%) Cisco CUCM
2 109 (64.12%) Cisco UCCE
3 9 (5.29%) Cisco CME
4 3 (1.76%) Cisco Prime
5 1 (0.59%) SCCM
5 1 (0.59%) SCOM
Vendors
1 170 (100.00%) Cisco
2 47 (27.65%) Palo Alto
3 40 (23.53%) Microsoft
4 36 (21.18%) NICE Systems
4 36 (21.18%) Riverbed
5 21 (12.35%) Red Box
6 11 (6.47%) Zeacom
7 10 (5.88%) CheckPoint
7 10 (5.88%) Meraki
8 8 (4.71%) Citrix
8 8 (4.71%) SolarWinds
8 8 (4.71%) Verint
8 8 (4.71%) VMware
9 6 (3.53%) Juniper
9 6 (3.53%) Polycom
10 4 (2.35%) Avaya
10 4 (2.35%) Mitel
11 3 (1.76%) BT
11 3 (1.76%) F5
11 3 (1.76%) IPFX