Period
to 24 January 2020

The following table provides summary statistics for permanent job vacancies with a requirement for Cisco UCCX skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Cisco UCCX over the 6 months to 24 January 2020 with a comparison to the same period in the previous 2 years.

Cisco Unified Contact Center Express (Unified CCX)
UK
6 months to
24 Jan 2020
Same period 2019 Same period 2018
Rank 945 1043 1029
Rank change year-on-year +98 -14 -46
Permanent jobs citing Cisco UCCX 80 83 165
As % of all permanent IT jobs advertised in the UK 0.064% 0.055% 0.095%
As % of the Systems Management category 0.50% 0.48% 1.05%
Number of salaries quoted 73 71 150
UK median annual salary £52,500 £62,500 £56,250
Median salary % change year-on-year -16.00% +11.11% +18.42%
10th Percentile £31,500 £43,750 £37,500
90th Percentile £67,500 £100,000 £90,000
UK excluding London median annual salary £47,500 £45,000 £50,000
% change year-on-year +5.56% -10.00% +11.11%

Cisco UCCX is in the Systems Management category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for systems management skills.

All Systems Management Skills
UK
Permanent vacancies with a requirement for systems management skills 16,048 17,253 15,789
As % of all permanent IT jobs advertised in the UK 12.77% 11.37% 9.06%
Number of salaries quoted 12,252 13,475 12,862
UK median annual salary £60,000 £57,500 £52,500
Median salary % change year-on-year +4.35% +9.52% +5.00%
10th Percentile £32,075 £32,500 £31,250
90th Percentile £93,750 £87,500 £82,500
UK excluding London median annual salary £50,000 £50,000 £46,000
% change year-on-year - +8.70% +2.22%

Cisco UCCX
Job Vacancy Trend

Job postings citing Cisco UCCX as a percentage of all IT jobs advertised.

Job vacancy trend for Cisco UCCX in the UK

Cisco UCCX
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco UCCX.

Salary trend for Cisco UCCX in the UK

Cisco UCCX
Salary Histogram

The salary distribution of IT jobs citing Cisco UCCX over the 6 months to 24 January 2020.

Salary histogram for Cisco UCCX in the UK

Cisco UCCX
Top 12 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Cisco UCCX within the UK over the 6 months to 24 January 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +80 70 £52,500 -16.00% 6
UK excluding London +94 51 £47,500 +5.56% 5
South East +78 32 £52,500 +41.89%
London +40 17 £67,500 +8.00% 1
Midlands +52 8 £55,000 +32.53%
East of England +76 7 £35,000 -
East Midlands +23 5 £55,000 -38.89%
North of England +46 3 £53,750 +13.16% 5
West Midlands +31 3 £37,000 -10.84%
Yorkshire +40 2 £53,750 +4.88% 5
North West +40 1 - -
South West +22 1 £35,000 -12.50%

For the 6 months to 24 January 2020, IT jobs citing Cisco UCCX also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Cisco UCCX.

1 80 (100.00%) Cisco
2 65 (81.25%) Cisco CUCM
3 51 (63.75%) Cisco Certification
4 48 (60.00%) CCNP
5 40 (50.00%) Firewall
6 32 (40.00%) CheckPoint
6 32 (40.00%) Data Centre
7 31 (38.75%) Azure
8 30 (37.50%) Wireless
9 28 (35.00%) F5
9 28 (35.00%) Cisco ISE
10 26 (32.50%) VPN
11 23 (28.75%) VoIP
11 23 (28.75%) Network Security
12 22 (27.50%) SolarWinds
13 21 (26.25%) IP Telephony
14 19 (23.75%) Cisco IPT
14 19 (23.75%) WAN
14 19 (23.75%) Juniper
14 19 (23.75%) Cisco Nexus
15 16 (20.00%) Problem-Solving
15 16 (20.00%) Microsoft
15 16 (20.00%) SLA
15 16 (20.00%) Telecoms
16 15 (18.75%) Unified Communications
16 15 (18.75%) Meraki
17 14 (17.50%) BIG-IP
17 14 (17.50%) SSL
18 13 (16.25%) H.323
18 13 (16.25%) Cisco ASA

Cisco UCCX
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (11.25%) Skype for Business
2 4 (5.00%) IIS
2 4 (5.00%) JBoss
3 1 (1.25%) Exchange Server 2010
3 1 (1.25%) MS Exchange
Applications
1 1 (1.25%) Microsoft Office
Business Applications
1 4 (5.00%) Dynamics AX
1 4 (5.00%) Dynamics CRM
Cloud Services
1 31 (38.75%) Azure
2 5 (6.25%) Office 365
3 1 (1.25%) AWS
Communications & Networking
1 40 (50.00%) Firewall
2 30 (37.50%) Wireless
3 28 (35.00%) Cisco ISE
4 26 (32.50%) VPN
5 23 (28.75%) Network Security
5 23 (28.75%) VoIP
6 21 (26.25%) IP Telephony
7 19 (23.75%) Cisco IPT
7 19 (23.75%) Cisco Nexus
7 19 (23.75%) WAN
8 15 (18.75%) Unified Communications
9 14 (17.50%) BIG-IP
9 14 (17.50%) SSL
10 13 (16.25%) Cisco ASA
10 13 (16.25%) Cisco Wireless
10 13 (16.25%) H.323
10 13 (16.25%) Software-Defined Networking
11 11 (13.75%) MGCP
11 11 (13.75%) WebEx
12 9 (11.25%) Skype
Database & Business Intelligence
1 5 (6.25%) Geospatial Data
2 1 (1.25%) Big Data
Development Applications
1 1 (1.25%) Sonatype Nexus
General
1 16 (20.00%) Telecoms
2 12 (15.00%) Banking
3 9 (11.25%) Finance
4 6 (7.50%) Public Sector
5 4 (5.00%) Front Office
5 4 (5.00%) Law
5 4 (5.00%) Mandarin Language
6 3 (3.75%) Retail
Job Titles
1 48 (60.00%) Network Engineer
2 31 (38.75%) Cisco Engineer
3 19 (23.75%) Senior Network Engineer
3 19 (23.75%) Unified Communications Engineer
4 14 (17.50%) Cisco Network Engineer
4 14 (17.50%) Voice Engineer
5 9 (11.25%) Support Engineer
5 9 (11.25%) Voice Network Engineer
6 7 (8.75%) Cisco Security Engineer
6 7 (8.75%) Network Security Engineer
6 7 (8.75%) NOC Engineer
6 7 (8.75%) Security Engineer
7 6 (7.50%) Network Support
7 6 (7.50%) Network Support Engineer
8 5 (6.25%) Cisco Voice Engineer
8 5 (6.25%) Senior Cisco Engineer
8 5 (6.25%) Senior Cisco Network Engineer
9 4 (5.00%) Collaboration Engineer
9 4 (5.00%) Infrastructure Engineer
10 3 (3.75%) Analyst
Libraries, Frameworks & Software Standards
1 11 (13.75%) XMPP
2 3 (3.75%) 802.1X
3 1 (1.25%) .NET
Miscellaneous
1 32 (40.00%) Data Centre
2 8 (10.00%) Video Conferencing
3 7 (8.75%) BBC
3 7 (8.75%) Handset
4 6 (7.50%) Analytical Skills
5 4 (5.00%) Linux Command Line
5 4 (5.00%) Public Cloud
6 2 (2.50%) Analytical Mindset
6 2 (2.50%) Driving Licence
7 1 (1.25%) IVR
Operating Systems
1 5 (6.25%) Windows
2 4 (5.00%) Linux
2 4 (5.00%) Unix
3 1 (1.25%) Windows 7
3 1 (1.25%) Windows Server
3 1 (1.25%) Windows Server 2008
Processes & Methodologies
1 16 (20.00%) Problem-Solving
2 13 (16.25%) Network Monitoring
3 10 (12.50%) Project Delivery
4 9 (11.25%) Migration
5 8 (10.00%) Network Management
5 8 (10.00%) Technical Leadership
6 7 (8.75%) Mentoring
7 5 (6.25%) CRM
8 4 (5.00%) Configuration Management
8 4 (5.00%) DevOps
8 4 (5.00%) Infrastructure Engineering
8 4 (5.00%) Load Balancing
9 3 (3.75%) ITIL
9 3 (3.75%) Network Design
10 2 (2.50%) Collaborative Working
10 2 (2.50%) Computer Science
10 2 (2.50%) High Availability
10 2 (2.50%) Investment Management
10 2 (2.50%) Preventative Maintenance
10 2 (2.50%) Root Cause Analysis
Programming Languages
1 4 (5.00%) PowerShell
1 4 (5.00%) VBScript
2 1 (1.25%) Python
Qualifications
1 51 (63.75%) Cisco Certification
2 48 (60.00%) CCNP
3 11 (13.75%) CCNA
4 9 (11.25%) CCDP
5 7 (8.75%) CCIE
5 7 (8.75%) MCSE
5 7 (8.75%) Microsoft Certification
6 6 (7.50%) CCNP Voice
7 2 (2.50%) CCVP
7 2 (2.50%) Computer Science Degree
7 2 (2.50%) Degree
Quality Assurance & Compliance
1 16 (20.00%) SLA
2 1 (1.25%) QA
System Software
1 4 (5.00%) Hyper-V
Systems Management
1 65 (81.25%) Cisco CUCM
2 7 (8.75%) Cisco UCCE
3 1 (1.25%) AirWatch
3 1 (1.25%) Ansible
3 1 (1.25%) SCCM
Vendors
1 80 (100.00%) Cisco
2 32 (40.00%) CheckPoint
3 28 (35.00%) F5
4 22 (27.50%) SolarWinds
5 19 (23.75%) Juniper
6 16 (20.00%) Microsoft
7 15 (18.75%) Meraki
8 9 (11.25%) Splunk
9 7 (8.75%) Avaya
9 7 (8.75%) Rackspace
9 7 (8.75%) Red Box
9 7 (8.75%) Tandberg
9 7 (8.75%) Virgin Media
10 6 (7.50%) Palo Alto
10 6 (7.50%) Polycom
11 4 (5.00%) Forcepoint
11 4 (5.00%) VMware
12 3 (3.75%) Huawei
13 2 (2.50%) Sonus
13 2 (2.50%) Verint