Period
to 19 July 2018

The following table provides summary statistics for permanent job vacancies with a requirement for Cisco UCCX skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Cisco UCCX over the 6 months to 19 July 2018 with a comparison to the same period in the previous 2 years.

Cisco Unified Contact Center Express (Unified CCX)
UK
6 months to
19 Jul 2018
Same period 2017 Same period 2016
Rank 1107 988 1010
Rank change year-on-year -119 +22 +134
Permanent jobs citing Cisco UCCX 90 203 270
As % of all permanent IT jobs advertised in the UK 0.052% 0.11% 0.13%
As % of the Systems Management category 0.50% 1.28% 1.51%
Number of salaries quoted 82 172 245
UK median annual salary £52,500 £50,000 £45,000
Median salary % change year-on-year +5.00% +11.11% -5.26%
10th Percentile £35,775 £36,375 £36,250
90th Percentile £70,000 £85,000 £70,000
UK excluding London median annual salary £48,000 £43,500 £42,500
% change year-on-year +10.34% +2.35% -

Cisco UCCX is in the Systems Management category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for systems management skills.

All Systems Management Skills
UK
Permanent vacancies with a requirement for systems management skills 17,855 15,831 17,881
As % of all permanent IT jobs advertised in the UK 10.26% 8.91% 8.80%
Number of salaries quoted 14,115 12,764 14,478
UK median annual salary £55,000 £52,500 £50,000
Median salary % change year-on-year +4.76% +5.00% +5.26%
10th Percentile £31,250 £30,000 £30,500
90th Percentile £85,000 £82,500 £75,000
UK excluding London median annual salary £47,500 £45,000 £42,500
% change year-on-year +5.56% +5.88% -

Cisco UCCX
Job Vacancy Trend

Job postings citing Cisco UCCX as a percentage of all IT jobs advertised.

Job vacancy trend for Cisco UCCX in the UK

Cisco UCCX
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco UCCX.

Salary trend for Cisco UCCX in the UK

Cisco UCCX
Salary Histogram

The salary distribution of IT jobs citing Cisco UCCX over the 6 months to 19 July 2018.

Salary histogram for Cisco UCCX in the UK

Cisco UCCX
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Cisco UCCX within the UK over the 6 months to 19 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -112 87 £52,500 +5.00% 8
UK excluding London -2 48 £48,000 +10.34% 5
London -60 42 £57,500 +9.52% 4
North of England 0 20 £60,000 +33.33% 1
North West - 17 £60,000 - 1
South East -9 11 £42,000 -1.18% 3
Midlands -3 8 £39,821 -8.98%
East of England +6 5 £52,500 +11.70%
East Midlands +3 4 £40,000 -
West Midlands +3 4 £36,000 -20.00%
Yorkshire +8 3 £42,500 -5.56%
Northern Ireland - 3 - -
South West - 1 £65,000 -

For the 6 months to 19 July 2018, IT jobs citing Cisco UCCX also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Cisco UCCX.

1 89 (98.89%) Cisco
2 72 (80.00%) Cisco CUCM
3 56 (62.22%) Cisco Certification
4 53 (58.89%) CCNP
5 38 (42.22%) Firewall
6 33 (36.67%) WAN
7 31 (34.44%) Cisco ASA
8 30 (33.33%) ITIL
9 28 (31.11%) Wireless
10 26 (28.89%) MPLS
11 25 (27.78%) CCNA
11 25 (27.78%) Cisco Nexus
12 23 (25.56%) LAN
13 22 (24.44%) Cisco IOS
14 21 (23.33%) Data Centre
14 21 (23.33%) Problem-Solving
15 20 (22.22%) VoIP
16 18 (20.00%) Telepresence
16 18 (20.00%) Unified Communications
16 18 (20.00%) MS Visio
16 18 (20.00%) Windows
17 17 (18.89%) Cisco UCCE
17 17 (18.89%) Degree
17 17 (18.89%) Cisco ISE
17 17 (18.89%) Proactive Monitoring
18 16 (17.78%) Multicast
18 16 (17.78%) Analytical Skills
18 16 (17.78%) Network Security
18 16 (17.78%) VMware
18 16 (17.78%) Linux

Cisco UCCX
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (12.22%) Skype for Business
2 6 (6.67%) Exchange Server 2010
2 6 (6.67%) MS Exchange
3 3 (3.33%) Exchange Server 2007
3 3 (3.33%) Exchange Server 2013
Applications
1 18 (20.00%) MS Visio
2 15 (16.67%) Microsoft Office
3 13 (14.44%) Microsoft PowerPoint
4 4 (4.44%) Microsoft Excel
Business Applications
1 1 (1.11%) Remedy ITSM
Cloud Services
1 5 (5.56%) Office 365
2 3 (3.33%) Mimecast
3 1 (1.11%) SaaS
Communications & Networking
1 38 (42.22%) Firewall
2 33 (36.67%) WAN
3 31 (34.44%) Cisco ASA
4 28 (31.11%) Wireless
5 26 (28.89%) MPLS
6 25 (27.78%) Cisco Nexus
7 23 (25.56%) LAN
8 22 (24.44%) Cisco IOS
9 20 (22.22%) VoIP
10 18 (20.00%) Telepresence
10 18 (20.00%) Unified Communications
11 17 (18.89%) Cisco ISE
12 16 (17.78%) Multicast
12 16 (17.78%) Network Security
12 16 (17.78%) VPN
13 15 (16.67%) Cisco Wireless
13 15 (16.67%) TCP/IP
13 15 (16.67%) WebEx
14 14 (15.56%) BGP
14 14 (15.56%) OSPF
Database & Business Intelligence
1 3 (3.33%) SQL Server
General
1 12 (13.33%) Finance
2 7 (7.78%) Telecoms
3 6 (6.67%) Billing
4 4 (4.44%) German Language
4 4 (4.44%) Italian Language
4 4 (4.44%) Retail
5 2 (2.22%) Banking
5 2 (2.22%) French Language
5 2 (2.22%) Spanish Language
6 1 (1.11%) Front Office
Job Titles
1 35 (38.89%) Network Engineer
2 33 (36.67%) Cisco Engineer
3 22 (24.44%) Senior Network Engineer
3 22 (24.44%) Voice Engineer
4 21 (23.33%) Cisco Voice Engineer
5 19 (21.11%) Unified Communications Engineer
6 17 (18.89%) Support Engineer
7 15 (16.67%) Cisco Network Engineer
8 12 (13.33%) Network Security Engineer
8 12 (13.33%) Security Engineer
9 11 (12.22%) Cisco Support
9 11 (12.22%) Cisco Support Engineer
9 11 (12.22%) Senior Network Security Engineer
9 11 (12.22%) Senior Security Engineer
10 10 (11.11%) Senior Cisco Engineer
11 9 (10.00%) Senior Cisco Network Engineer
12 8 (8.89%) Consultant
12 8 (8.89%) Unified Communications Consultant
12 8 (8.89%) Voice Support Engineer
13 7 (7.78%) Voice Network Engineer
Libraries, Frameworks & Software Standards
1 13 (14.44%) XMPP
Miscellaneous
1 21 (23.33%) Data Centre
2 16 (17.78%) Analytical Skills
3 11 (12.22%) Management Information System
4 9 (10.00%) Video Conferencing
5 5 (5.56%) Computer Science
6 1 (1.11%) Blackberry
6 1 (1.11%) Self-Motivation
Operating Systems
1 18 (20.00%) Windows
2 16 (17.78%) Linux
3 5 (5.56%) Unix
3 5 (5.56%) Windows Server 2012
4 1 (1.11%) Windows 7
4 1 (1.11%) Windows Server 2003
4 1 (1.11%) Windows Vista
4 1 (1.11%) Windows XP
Processes & Methodologies
1 30 (33.33%) ITIL
2 21 (23.33%) Problem-Solving
3 17 (18.89%) Proactive Monitoring
4 15 (16.67%) Change Management
4 15 (16.67%) SIEM
5 14 (15.56%) Business Continuity
5 14 (15.56%) ITIL V3
6 13 (14.44%) High Availability
6 13 (14.44%) Programme Delivery
7 12 (13.33%) Network Management
7 12 (13.33%) Patch Management
7 12 (13.33%) Penetration Testing
7 12 (13.33%) Security Management
8 11 (12.22%) Kalman Filter
8 11 (12.22%) Project Management
8 11 (12.22%) Task Automation
8 11 (12.22%) Vulnerability Management
8 11 (12.22%) Web Filtering
9 10 (11.11%) Service Delivery
10 9 (10.00%) Service Management
Programming Languages
1 3 (3.33%) PowerShell
2 2 (2.22%) C
Qualifications
1 56 (62.22%) Cisco Certification
2 53 (58.89%) CCNP
3 25 (27.78%) CCNA
4 17 (18.89%) Degree
5 11 (12.22%) CCDP
5 11 (12.22%) CISSP
6 10 (11.11%) CCVP
7 6 (6.67%) CCNP Voice
8 5 (5.56%) CCDE
8 5 (5.56%) CCSP
9 2 (2.22%) CCIE
9 2 (2.22%) Computer Science Degree
9 2 (2.22%) ITIL Certification
10 1 (1.11%) CCDA
10 1 (1.11%) CCIE Collaboration
10 1 (1.11%) CCIE Routing and Switching
10 1 (1.11%) MCP
10 1 (1.11%) MCSE
10 1 (1.11%) MCTS
10 1 (1.11%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 12 (13.33%) SLA
2 1 (1.11%) PCI DSS
System Software
1 12 (13.33%) VMware Infrastructure
2 11 (12.22%) Firmware
3 4 (4.44%) pfSense
3 4 (4.44%) XenApp
4 3 (3.33%) Virtual Servers
5 1 (1.11%) Active Directory
5 1 (1.11%) VMware ESXi
Systems Management
1 72 (80.00%) Cisco CUCM
2 17 (18.89%) Cisco UCCE
3 12 (13.33%) Nessus
4 11 (12.22%) TrustSec
5 9 (10.00%) FortiGate
6 3 (3.33%) Cisco Prime
7 2 (2.22%) Cisco CME
8 1 (1.11%) SCCM
8 1 (1.11%) SolarWinds Orion
Vendors
1 89 (98.89%) Cisco
2 16 (17.78%) VMware
3 13 (14.44%) Meraki
4 9 (10.00%) Citrix
5 8 (8.89%) Microsoft
6 7 (7.78%) NetApp
7 6 (6.67%) CheckPoint
7 6 (6.67%) Juniper
7 6 (6.67%) Nimble Storage
7 6 (6.67%) Palo Alto
7 6 (6.67%) SolarWinds
8 5 (5.56%) Fortinet
9 4 (4.44%) F5
9 4 (4.44%) Red Box
9 4 (4.44%) TIBCO
9 4 (4.44%) Verint
10 3 (3.33%) Arista
10 3 (3.33%) Etrali
10 3 (3.33%) Kaspersky
10 3 (3.33%) Speakerbus