Period
to 22 August 2017

The following table provides summary statistics for permanent job vacancies with a requirement for Cisco UCCX skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Cisco UCCX over the 6 months to 22 August 2017 with a comparison to the same period in the previous 2 years.

Cisco Unified Contact Center Express (Unified CCX)
UK
6 months to
22 Aug 2017
Same period 2016 Same period 2015
Rank 1018 984 1104
Rank change year-on-year -34 +120 +161
Permanent jobs citing Cisco UCCX 169 257 210
As % of all permanent IT jobs advertised in the UK 0.096% 0.13% 0.096%
As % of the Systems Management category 1.10% 1.52% 1.27%
Number of salaries quoted 138 233 175
UK median annual salary £52,500 £45,000 £47,500
Median salary % change year-on-year +16.67% -5.26% +11.76%
10th Percentile £39,250 £36,250 £34,000
90th Percentile £85,000 £70,000 £72,500
UK excluding London median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - -5.56%

Cisco UCCX is in the Systems Management category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for systems management skills.

All Systems Management Skills
UK
Permanent vacancies with a requirement for systems management skills 15399 16937 16595
As % of all permanent IT jobs advertised in the UK 8.75% 8.60% 7.61%
Number of salaries quoted 12448 13789 13253
UK median annual salary £52,500 £50,000 £47,500
Median salary % change year-on-year +5.00% +5.26% +5.56%
10th Percentile £30,500 £30,625 £29,597
90th Percentile £82,500 £76,250 £72,500
UK excluding London median annual salary £45,000 £43,000 £42,500
% change year-on-year +4.65% +1.18% +6.25%

Cisco UCCX
Job Vacancy Trend

Job postings citing Cisco UCCX as a percentage of all IT jobs advertised.

Job vacancy trend for Cisco UCCX in the UK

Cisco UCCX
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco UCCX.

Salary trend for Cisco UCCX in the UK

Cisco UCCX
Salary Histogram

The salary distribution of IT jobs citing Cisco UCCX over the 6 months to 22 August 2017.

Salary histogram for Cisco UCCX in the UK

Cisco UCCX
Top 11 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Cisco UCCX within the UK over the 6 months to 22 August 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -13 168 £52,500 +16.67% 8
London +46 110 £57,500 +2.22% 5
UK excluding London -51 57 £45,000 +5.88% 3
Yorkshire +20 19 £52,500 +31.25%
North of England -21 19 £52,500 +31.25%
Midlands +21 18 £42,500 +13.33%
South East +34 13 £42,500 -5.56% 2
East Midlands +15 10 £40,000 +9.59%
West Midlands +17 7 £45,000 -
East of England -10 6 £45,000 - 1
Wales - 1 £37,500 -

For the 6 months to 22 August 2017, IT jobs citing Cisco UCCX also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Cisco UCCX.

1 169 (100.00%) Cisco
2 137 (81.07%) Cisco CUCM
3 115 (68.05%) Cisco Certification
4 111 (65.68%) CCNP
5 98 (57.99%) VoIP
6 93 (55.03%) Cisco UCCE
7 60 (35.50%) CCVP
8 57 (33.73%) Banking
9 55 (32.54%) Finance
9 55 (32.54%) Unified Communications
10 54 (31.95%) XMPP
11 51 (30.18%) Wireless
12 50 (29.59%) Firewall
12 50 (29.59%) CCNP Voice
13 45 (26.63%) CCNA
14 44 (26.04%) Microsoft
15 41 (24.26%) CCIE
15 41 (24.26%) ITIL
16 38 (22.49%) EIGRP
16 38 (22.49%) Palo Alto
17 36 (21.30%) Cisco Nexus
18 33 (19.53%) NICE Systems
19 31 (18.34%) Cisco IOS
20 30 (17.75%) BGP
21 28 (16.57%) OSPF
22 25 (14.79%) XenApp
22 25 (14.79%) Citrix
22 25 (14.79%) Network Security
22 25 (14.79%) Telecoms
23 24 (14.20%) IPsec

Cisco UCCX
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (11.83%) CMS
2 19 (11.24%) Skype for Business
3 7 (4.14%) Exchange Server 2010
3 7 (4.14%) MS Exchange
Applications
1 4 (2.37%) MS Visio
2 3 (1.78%) Microsoft Excel
2 3 (1.78%) Microsoft PowerPoint
Cloud Services
1 7 (4.14%) Office 365
Communications & Networking
1 98 (57.99%) VoIP
2 55 (32.54%) Unified Communications
3 51 (30.18%) Wireless
4 50 (29.59%) Firewall
5 38 (22.49%) EIGRP
6 36 (21.30%) Cisco Nexus
7 31 (18.34%) Cisco IOS
8 30 (17.75%) BGP
9 28 (16.57%) OSPF
10 25 (14.79%) Network Security
11 24 (14.20%) IPsec
11 24 (14.20%) Telepresence
11 24 (14.20%) VLAN
12 23 (13.61%) Cisco ASA
12 23 (13.61%) WAN
13 21 (12.43%) MPLS
14 15 (8.88%) IP Telephony
15 13 (7.69%) SAN
16 12 (7.10%) H.323
17 10 (5.92%) DMVPN
General
1 57 (33.73%) Banking
2 55 (32.54%) Finance
3 25 (14.79%) Telecoms
4 4 (2.37%) Billing
5 3 (1.78%) Publishing
6 1 (0.59%) Games
6 1 (0.59%) German Language
6 1 (0.59%) Investment Banking
6 1 (0.59%) Italian Language
6 1 (0.59%) Retail
Job Titles
1 84 (49.70%) Cisco Engineer
2 38 (22.49%) Cisco Network Engineer
2 38 (22.49%) Network Engineer
2 38 (22.49%) Voice Engineer
3 33 (19.53%) Cisco Voice Engineer
4 26 (15.38%) Collaboration Engineer
5 20 (11.83%) Support Engineer
6 19 (11.24%) Unified Communications Engineer
7 17 (10.06%) Project Engineer
8 15 (8.88%) Telephony Engineer
9 13 (7.69%) VoIP Engineer
10 12 (7.10%) Cisco Support
10 12 (7.10%) Cisco Support Engineer
11 11 (6.51%) Network Operations Engineer
11 11 (6.51%) Operations Engineer
11 11 (6.51%) Senior Cisco Engineer
12 10 (5.92%) Cisco VoIP Engineer
13 9 (5.33%) Architect
14 7 (4.14%) Cisco Architect
14 7 (4.14%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 54 (31.95%) XMPP
2 2 (1.18%) XML
Miscellaneous
1 22 (13.02%) Data Centre
2 20 (11.83%) Clustering
2 20 (11.83%) Video Conferencing
3 6 (3.55%) Analytical Skills
4 5 (2.96%) Management Information System
5 3 (1.78%) Computer Science
5 3 (1.78%) IVR
6 1 (0.59%) NHS
Operating Systems
1 21 (12.43%) Windows
2 12 (7.10%) Windows Server
3 9 (5.33%) Unix
3 9 (5.33%) Windows Server 2003
3 9 (5.33%) Windows Server 2008
3 9 (5.33%) Windows XP
4 8 (4.73%) Linux
Processes & Methodologies
1 41 (24.26%) ITIL
2 15 (8.88%) Migration
3 13 (7.69%) Mentoring
4 12 (7.10%) Disaster Recovery
4 12 (7.10%) ITIL V3
4 12 (7.10%) Load Balancing
5 11 (6.51%) Stakeholder Management
6 10 (5.92%) Business Continuity
6 10 (5.92%) Line Management
7 9 (5.33%) Adaptive Security
7 9 (5.33%) Presales
8 8 (4.73%) Service Delivery
8 8 (4.73%) Supplier Management
9 7 (4.14%) Break/Fix
9 7 (4.14%) Security Management
10 6 (3.55%) Change Management
10 6 (3.55%) Network Management
10 6 (3.55%) Time Management
10 6 (3.55%) WFM
10 6 (3.55%) Workforce Optimisation
Qualifications
1 115 (68.05%) Cisco Certification
2 111 (65.68%) CCNP
3 60 (35.50%) CCVP
4 50 (29.59%) CCNP Voice
5 45 (26.63%) CCNA
6 41 (24.26%) CCIE
7 9 (5.33%) Degree
8 8 (4.73%) ITIL Certification
9 7 (4.14%) VMware Certified Professional (VCP)
10 3 (1.78%) Computer Science Degree
11 2 (1.18%) CCIE Collaboration
12 1 (0.59%) CCDP
Quality Assurance & Compliance
1 11 (6.51%) SLA
2 7 (4.14%) PCI DSS
System Software
1 25 (14.79%) XenApp
2 16 (9.47%) Active Directory
3 15 (8.88%) VMware Infrastructure
4 7 (4.14%) vSphere
5 5 (2.96%) XenDesktop
6 1 (0.59%) VMware ESXi
Systems Management
1 137 (81.07%) Cisco CUCM
2 93 (55.03%) Cisco UCCE
3 11 (6.51%) SCCM
4 6 (3.55%) SCOM
5 5 (2.96%) AirWatch
5 5 (2.96%) Cisco Prime
6 2 (1.18%) Cisco CME
Vendors
1 169 (100.00%) Cisco
2 44 (26.04%) Microsoft
3 38 (22.49%) Palo Alto
4 33 (19.53%) NICE Systems
5 25 (14.79%) Citrix
6 20 (11.83%) CheckPoint
7 19 (11.24%) Red Box
8 18 (10.65%) VMware
9 13 (7.69%) Riverbed
9 13 (7.69%) Zeacom
10 12 (7.10%) Polycom
11 10 (5.92%) SolarWinds
12 8 (4.73%) NetApp
13 7 (4.14%) Dell
13 7 (4.14%) Dell Compellent
13 7 (4.14%) Juniper
13 7 (4.14%) Siemens
13 7 (4.14%) Veeam
13 7 (4.14%) Verint
14 6 (3.55%) NEC