Cisco Unified Contact Center Express (Unified CCX)
UK

The following table provides summary statistics for permanent job vacancies with a requirement for Cisco UCCX skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Cisco UCCX over the 6 months to 5 December 2023 with a comparison to the same period in the previous 2 years.

6 months to
5 Dec 2023
Same period 2022 Same period 2021
Rank 717 1060 1068
Rank change year-on-year +343 +8 -352
Permanent jobs citing Cisco UCCX 19 14 40
As % of all permanent jobs advertised in the UK 0.036% 0.011% 0.031%
As % of the Systems Management category 0.24% 0.072% 0.19%
Number of salaries quoted 19 14 29
10th Percentile - £31,221 £34,950
25th Percentile £67,500 £36,000 £38,500
Median annual salary (50th Percentile) £70,000 £37,000 £45,000
Median % change year-on-year +89.19% -17.78% -14.29%
75th Percentile £72,500 £64,938 £52,500
90th Percentile £78,250 £74,250 £72,500
UK excluding London median annual salary - £37,000 £40,500
% change year-on-year - -8.64% -19.00%

All Systems Management Skills
UK

Cisco UCCX is in the Systems Management category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for systems management skills.

Permanent vacancies with a requirement for systems management skills 8,064 19,313 21,203
As % of all permanent jobs advertised in the UK 15.09% 15.55% 16.65%
Number of salaries quoted 6,417 11,499 13,875
10th Percentile £36,191 £36,250 £37,500
25th Percentile £47,500 £48,091 £50,000
Median annual salary (50th Percentile) £65,000 £67,500 £67,500
Median % change year-on-year -3.70% - +12.50%
75th Percentile £84,056 £87,500 £87,500
90th Percentile £102,500 £105,000 £103,750
UK excluding London median annual salary £56,525 £57,500 £55,000
% change year-on-year -1.70% +4.55% +5.77%

Cisco UCCX
Job Vacancy Trend

Job postings citing Cisco UCCX as a proportion of all IT jobs advertised.

Job vacancy trend for Cisco UCCX in the UK

Cisco UCCX
Salary Trend

3-month moving average salary quoted in jobs citing Cisco UCCX.

Salary trend for Cisco UCCX in the UK

Cisco UCCX
Top 3 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Cisco UCCX within the UK over the 6 months to 5 December 2023. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +343 19 £70,000 +89.19% 2
London +263 19 £70,000 +6.87%
Work from Home +248 4 £76,250 +106.08% 1

Cisco UCCX
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.26%) Skype for Business
Communications & Networking
1 15 (78.95%) Unified Communications
1 15 (78.95%) VoIP
2 14 (73.68%) H.323
2 14 (73.68%) WebEx
3 1 (5.26%) Skype
General
1 16 (84.21%) Finance
2 15 (78.95%) Telecoms
3 13 (68.42%) Analytical Skills
3 13 (68.42%) Law
4 12 (63.16%) Financial Institution
4 12 (63.16%) Inclusion and Diversity
4 12 (63.16%) Legal
4 12 (63.16%) Social Skills
5 4 (21.05%) Banking
6 1 (5.26%) Documentation Skills
Job Titles
1 14 (73.68%) Unified Communications Engineer
2 4 (21.05%) Collaboration Engineer
2 4 (21.05%) Network Engineer
2 4 (21.05%) Voice Engineer
2 4 (21.05%) Voice Network Engineer
3 1 (5.26%) Analyst
3 1 (5.26%) Cisco Analyst
Miscellaneous
1 15 (78.95%) Video Conferencing
Processes & Methodologies
1 14 (73.68%) Cost Reduction
1 14 (73.68%) Preventative Maintenance
2 12 (63.16%) Computer Science
3 1 (5.26%) Problem-Solving
3 1 (5.26%) Project Delivery
3 1 (5.26%) Workflow
Qualifications
1 12 (63.16%) Computer Science Degree
1 12 (63.16%) Degree
2 4 (21.05%) CCNA
2 4 (21.05%) CCNP
2 4 (21.05%) Cisco Certification
Systems Management
1 19 (100.00%) Cisco CUCM
2 14 (73.68%) Cisco Prime
Vendors
1 19 (100.00%) Cisco
2 14 (73.68%) Microsoft
3 5 (26.32%) Polycom
4 4 (21.05%) Red Box