Customer Service Specialist
UK > Wales
The median Customer Service Specialist salary in Wales is £26,227 per year, according to job vacancies posted during the 6 months leading to 1 October 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
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6 months to 1 Oct 2026 |
Same period 2025 | Same period 2024 |
|---|---|---|---|
| Rank | 139 | - | - |
| Rank change year-on-year | - | - | - |
| Permanent jobs requiring a Customer Service Specialist | 1 | 0 | 0 |
| As % of all permanent jobs in Wales | 0.031% | - | - |
| As % of the Job Titles category | 0.033% | - | - |
| Number of salaries quoted | 1 | 0 | 0 |
| Median annual salary (50th Percentile) | £26,227 | - | - |
| UK median annual salary | £26,227 | - | - |
All Permanent IT Job Roles
Wales
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in Wales with a recognized job title | 3,018 | 733 | 1,349 |
| % of permanent jobs with a recognized job title | 92.38% | 85.73% | 94.87% |
| Number of salaries quoted | 1,895 | 532 | 878 |
| 10th Percentile | £30,000 | £25,438 | £28,125 |
| 25th Percentile | £36,707 | £33,500 | £35,000 |
| Median annual salary (50th Percentile) | £50,000 | £48,500 | £45,000 |
| Median % change year-on-year | +3.09% | +7.78% | -1.52% |
| 75th Percentile | £68,875 | £60,000 | £60,000 |
| 90th Percentile | £80,000 | £73,750 | £72,500 |
| UK median annual salary | £59,000 | £55,000 | £55,000 |
| % change year-on-year | +7.27% | - | -8.33% |
Customer Service Specialist
Job Locations in Wales
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service Specialist within the Wales region over the 6 months to 1 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| South Wales | - | 1 | £26,227 | - | |
| Customer Service Specialist UK |
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Customer Service Specialist Skill Set
Top 6 Co-Occurring Skills & Capabilities in Wales
For the 6 months to 1 October 2026, Customer Service Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Wales region featuring Customer Service Specialist in the job title.
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Customer Service Specialist Skill Set
Co-Occurring Skills & Capabilities in Wales by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:
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