Service Desk Engineer Jobs in Wales

Service Desk Engineer
UK > Wales

The median Service Desk Engineer salary in Wales is £34,000 per year, according to job vacancies posted during the 6 months leading to 11 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
11 May 2025
Same period 2024 Same period 2023
Rank 81 - 120
Rank change year-on-year - - +19
Permanent jobs requiring a Service Desk Engineer 1 0 8
As % of all permanent jobs advertised in Wales 0.096% - 0.49%
As % of the Job Titles category 0.11% - 0.56%
Number of salaries quoted 1 0 8
10th Percentile - - £25,688
25th Percentile - - £29,063
Median annual salary (50th Percentile) £34,000 - £30,000
Median % change year-on-year - - +13.21%
75th Percentile - - -
90th Percentile - - £30,600
UK median annual salary £32,500 £31,500 £29,000
% change year-on-year +3.17% +8.62% +3.57%

All Permanent IT Job Vacancies
Wales

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Wales with a recognized job title 906 1,893 1,416
% of permanent jobs with a recognized job title 86.70% 92.61% 85.87%
Number of salaries quoted 524 1,286 806
10th Percentile £23,504 £26,250 £26,391
25th Percentile £26,250 £32,500 £35,000
Median annual salary (50th Percentile) £49,104 £45,000 £45,000
Median % change year-on-year +9.12% - -5.26%
75th Percentile £65,000 £57,500 £61,250
90th Percentile £73,000 £70,000 £72,500
UK median annual salary £57,443 £52,500 £60,000
% change year-on-year +9.41% -12.50% -

Service Desk Engineer
Job Vacancy Trend in Wales

Job postings that featured Service Desk Engineer in the job title as a proportion of all IT jobs advertised in Wales.

Job vacancy trend for Service Desk Engineer in Wales

Service Desk Engineer
Salary Trend in Wales

3-month moving average salary quoted in jobs citing Service Desk Engineer in Wales.

Salary trend for Service Desk Engineer in Wales

Service Desk Engineer
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Engineer within the Wales region over the 6 months to 11 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North Wales - 1 £34,000 -
Service Desk Engineer
UK

Service Desk Engineer Skill Set
Top 19 Co-occurring Skills and Capabilities in Wales

For the 6 months to 11 May 2025, Service Desk Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wales region featuring Service Desk Engineer in the job title.

1 1 (100.00%) IIS
1 1 (100.00%) Windows
1 1 (100.00%) DHCP
1 1 (100.00%) TCP/IP
1 1 (100.00%) DNS
1 1 (100.00%) SLA
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) Firewall
1 1 (100.00%) VMware
1 1 (100.00%) VMware Infrastructure
1 1 (100.00%) Windows Server 2008
1 1 (100.00%) SolarWinds
1 1 (100.00%) Windows 7
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Windows Server 2012
1 1 (100.00%) Windows 10
1 1 (100.00%) Windows Server
1 1 (100.00%) Customer Service

Service Desk Engineer Skill Set
Co-occurring Skills and Capabilities in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) IIS
Cloud Services
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) DHCP
1 1 (100.00%) DNS
1 1 (100.00%) Firewall
1 1 (100.00%) TCP/IP
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
1 1 (100.00%) Windows 7
1 1 (100.00%) Windows Server
1 1 (100.00%) Windows Server 2008
1 1 (100.00%) Windows Server 2012
Processes & Methodologies
1 1 (100.00%) Customer Service
Quality Assurance & Compliance
1 1 (100.00%) SLA
System Software
1 1 (100.00%) Active Directory
1 1 (100.00%) VMware Infrastructure
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) SolarWinds
1 1 (100.00%) VMware