SLA Jobs in Wales

Service Level Agreement (SLA)
UK > Wales

The table below provides summary statistics for permanent job vacancies advertised in Wales requiring SLA skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited SLA over the 6 months leading up to 26 July 2024, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 55 69 89
Rank change year-on-year +14 +20 -39
Permanent jobs citing SLA 53 69 48
As % of all permanent jobs advertised in Wales 2.75% 4.04% 2.45%
As % of the Quality Assurance & Compliance category 20.78% 25.46% 11.91%
Number of salaries quoted 26 13 26
10th Percentile £23,500 £31,000 £22,000
25th Percentile £24,500 £32,000 £34,000
Median annual salary (50th Percentile) £27,000 £33,500 £40,000
Median % change year-on-year -19.40% -16.25% -8.87%
75th Percentile £28,750 £50,000 £52,313
90th Percentile £31,500 £55,000 £61,000
UK median annual salary £32,500 £40,500 £39,500
% change year-on-year -19.75% +2.53% -1.25%

All Quality Assurance and Compliance Skills
Wales

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in Wales.

Permanent vacancies with a requirement for quality assurance or compliance skills 255 271 403
As % of all permanent jobs advertised in Wales 13.22% 15.85% 20.57%
Number of salaries quoted 157 127 231
10th Percentile £26,250 £26,250 £33,284
25th Percentile £35,000 £32,500 £38,258
Median annual salary (50th Percentile) £45,000 £45,000 £52,500
Median % change year-on-year - -14.29% +31.25%
75th Percentile £50,000 £50,000 £65,000
90th Percentile £58,750 £62,476 £80,000
UK median annual salary £53,500 £57,500 £55,000
% change year-on-year -6.96% +4.55% +2.33%

SLA
Job Vacancy Trend in Wales

Job postings citing SLA as a proportion of all IT jobs advertised in Wales.

Job vacancy trend for SLA in Wales

SLA
Salary Trend in Wales

3-month moving average salary quoted in jobs citing SLA in Wales.

Salary trend for SLA in Wales

SLA
Salary Histogram in Wales

Salary distribution for jobs citing SLA in Wales over the 6 months to 26 July 2024.

Salary histogram for SLA in Wales

SLA
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Wales region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South Wales +2 39 £26,000 -48.00% 3
North Wales +4 9 £27,500 -14.06% 1
West Wales +17 2 £23,000 -38.67%
SLA
UK

SLA
Co-occurring Skills and Capabilities in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (45.28%) Oracle Service Bus
1 24 (45.28%) WebLogic
2 3 (5.66%) Microsoft Exchange
3 1 (1.89%) IIS
Applications
1 27 (50.94%) Microsoft Office
2 24 (45.28%) Microsoft Excel
2 24 (45.28%) MS Visio
Business Applications
1 24 (45.28%) Remedy ITSM
Cloud Services
1 17 (32.08%) Microsoft 365
2 8 (15.09%) Azure
Communications & Networking
1 10 (18.87%) Firewall
2 8 (15.09%) Wi-Fi
3 7 (13.21%) DHCP
3 7 (13.21%) DNS
3 7 (13.21%) TCP/IP
4 4 (7.55%) MPLS
5 3 (5.66%) Internet
5 3 (5.66%) LAN
5 3 (5.66%) WAN
6 2 (3.77%) Network Security
6 2 (3.77%) Wireless
Database & Business Intelligence
1 24 (45.28%) Oracle Database
1 24 (45.28%) Oracle Database 10g
1 24 (45.28%) Oracle Database 11g
1 24 (45.28%) VLDB
General
1 26 (49.06%) Analytical Skills
2 10 (18.87%) Social Skills
3 5 (9.43%) Manufacturing
3 5 (9.43%) Welsh Language
4 3 (5.66%) Advertising
Job Titles
1 27 (50.94%) Analyst
2 24 (45.28%) Applications Support
2 24 (45.28%) Applications Support Analyst
2 24 (45.28%) Oracle Analyst
2 24 (45.28%) Oracle Support Analyst
2 24 (45.28%) SQL Analyst
2 24 (45.28%) SQL Support Analyst
2 24 (45.28%) Support Analyst
3 18 (33.96%) IT Support
4 12 (22.64%) Support Engineer
5 10 (18.87%) IT Technician
6 9 (16.98%) IT Engineer
6 9 (16.98%) IT Support Engineer
7 6 (11.32%) IT Support Technician
7 6 (11.32%) Support Technician
8 4 (7.55%) 2nd Line Engineer
8 4 (7.55%) 2nd Line Support
8 4 (7.55%) 2nd Line Support Engineer
8 4 (7.55%) Network Engineer
9 3 (5.66%) Systems Support
Miscellaneous
1 6 (11.32%) Management Information System
2 5 (9.43%) Data Centre
3 2 (3.77%) Driving Licence
3 2 (3.77%) Replication
3 2 (3.77%) Self-Motivation
3 2 (3.77%) Virtual Team
Operating Systems
1 27 (50.94%) Linux
2 24 (45.28%) Solaris
2 24 (45.28%) Unix
3 13 (24.53%) Windows
4 5 (9.43%) Windows Server
4 5 (9.43%) Windows Server 2012
5 4 (7.55%) Windows 10
5 4 (7.55%) Windows Server 2019
6 1 (1.89%) Windows 7
6 1 (1.89%) Windows Server 2008
Processes & Methodologies
1 24 (45.28%) Artificial Intelligence
1 24 (45.28%) Capacity Management
1 24 (45.28%) Capacity Planning
1 24 (45.28%) Incident Management
1 24 (45.28%) ITSM
1 24 (45.28%) Performance Monitoring
1 24 (45.28%) Performance Tuning
1 24 (45.28%) Release Management
2 23 (43.40%) Actionable Insight
3 11 (20.75%) Customer Service
4 7 (13.21%) ITIL
5 6 (11.32%) Infrastructure Engineering
5 6 (11.32%) Project Delivery
6 4 (7.55%) Line Management
6 4 (7.55%) Time Management
7 3 (5.66%) Change Management
7 3 (5.66%) Inventory Management
7 3 (5.66%) Service Delivery
7 3 (5.66%) Supplier Management
7 3 (5.66%) Virtual Environments
Programming Languages
1 24 (45.28%) PL/SQL
1 24 (45.28%) SQL
Qualifications
1 33 (62.26%) Degree
2 24 (45.28%) SC Cleared
2 24 (45.28%) Security Cleared
3 9 (16.98%) CCNA
3 9 (16.98%) Cisco Certification
4 7 (13.21%) Microsoft Certification
5 4 (7.55%) Computer Science Degree
5 4 (7.55%) CWNA
5 4 (7.55%) CWTS
System Software
1 24 (45.28%) Oracle RAC
2 10 (18.87%) Active Directory
3 1 (1.89%) VMware Infrastructure
Systems Management
1 24 (45.28%) Data Guard
1 24 (45.28%) Oracle RMAN
Vendors
1 24 (45.28%) Oracle
1 24 (45.28%) Remedy
1 24 (45.28%) Sun
2 19 (35.85%) Microsoft
3 6 (11.32%) Cisco
4 3 (5.66%) VMware
5 2 (3.77%) Veeam
6 1 (1.89%) SolarWinds