SLA Jobs in Wales

Service Level Agreement (SLA)
UK > Wales

The following table provides summary statistics for permanent job vacancies advertised in Wales with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 27 February 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Feb 2024
Same period 2023 Same period 2022
Rank 47 72 37
Rank change year-on-year +25 -35 +20
Permanent jobs citing SLA 76 58 130
As % of all permanent jobs advertised in Wales 4.74% 3.59% 7.13%
As % of the Quality Assurance & Compliance category 30.89% 15.85% 39.04%
Number of salaries quoted 22 28 43
10th Percentile £25,000 - £20,800
25th Percentile £25,047 £23,500 £25,750
Median annual salary (50th Percentile) £32,750 £30,000 £37,500
Median % change year-on-year +9.17% -20.00% +15.38%
75th Percentile £34,250 £37,500 £42,500
90th Percentile £41,000 £45,000 £43,750
UK median annual salary £32,500 £39,000 £38,257
% change year-on-year -16.67% +1.94% -6.69%

All Quality Assurance and Compliance Skills
Wales

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wales with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 246 366 333
As % of all permanent jobs advertised in Wales 15.34% 22.68% 18.26%
Number of salaries quoted 142 154 195
10th Percentile £25,047 £25,417 £25,750
25th Percentile £31,250 £32,500 £37,500
Median annual salary (50th Percentile) £40,000 £44,821 £45,000
Median % change year-on-year -10.76% -0.40% +5.88%
75th Percentile £55,000 £56,875 £56,000
90th Percentile £70,000 £65,000 £77,500
UK median annual salary £55,000 £57,500 £55,000
% change year-on-year -4.35% +4.55% +3.29%

SLA
Job Vacancy Trend in Wales

Job postings citing SLA as a proportion of all IT jobs advertised in Wales.

Job vacancy trend for SLA in Wales

SLA
Salary Trend in Wales

3-month moving average salary quoted in jobs citing SLA in Wales.

Salary trend for SLA in Wales

SLA
Salary Histogram in Wales

Salary distribution for jobs citing SLA in Wales over the 6 months to 27 February 2024.

Salary histogram for SLA in Wales

SLA
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Wales region over the 6 months to 27 February 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South Wales +30 69 £26,000 -13.33% 7
North Wales +22 6 £33,500 -16.25%
Mid Wales - 1 £38,000 -
SLA
UK

SLA
Co-occurring Skills and Capabilities in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 43 (56.58%) WebLogic
2 14 (18.42%) Oracle Service Bus
3 10 (13.16%) IIS
4 2 (2.63%) Microsoft Exchange
4 2 (2.63%) SharePoint
Applications
1 14 (18.42%) Microsoft Excel
1 14 (18.42%) Microsoft Office
1 14 (18.42%) MS Visio
Business Applications
1 14 (18.42%) Remedy ITSM
Cloud Services
1 11 (14.47%) Azure
2 9 (11.84%) Azure DevOps
3 7 (9.21%) Azure Service Bus
4 3 (3.95%) Microsoft 365
5 2 (2.63%) OneDrive
6 1 (1.32%) Mimecast
6 1 (1.32%) Power Platform
Communications & Networking
1 6 (7.89%) VPN
2 4 (5.26%) Network Security
2 4 (5.26%) Wi-Fi
3 2 (2.63%) Intranet
4 1 (1.32%) DHCP
4 1 (1.32%) DNS
Database & Business Intelligence
1 29 (38.16%) Elasticsearch
2 19 (25.00%) SQL Server
3 14 (18.42%) Oracle Database
3 14 (18.42%) Oracle Database 10g
3 14 (18.42%) Oracle Database 11g
3 14 (18.42%) VLDB
4 7 (9.21%) Redis
5 1 (1.32%) Power BI
Development Applications
1 12 (15.79%) JIRA
2 10 (13.16%) GitLab
2 10 (13.16%) Sonatype Nexus
3 9 (11.84%) Visual Studio Code
4 7 (9.21%) MSBuild
4 7 (9.21%) Visual Studio
5 2 (2.63%) Git
General
1 50 (65.79%) Analytical Skills
2 43 (56.58%) Social Skills
3 6 (7.89%) Legal
4 4 (5.26%) Organisational Skills
4 4 (5.26%) Welsh Language
Job Titles
1 54 (71.05%) Analyst
1 54 (71.05%) Support Analyst
2 52 (68.42%) Applications Support
2 52 (68.42%) Applications Support Analyst
3 19 (25.00%) Senior
3 19 (25.00%) Senior Analyst
3 19 (25.00%) Senior Applications Support
3 19 (25.00%) Senior Applications Support Analyst
3 19 (25.00%) Senior Support Analyst
4 14 (18.42%) Oracle Analyst
4 14 (18.42%) Oracle Support Analyst
4 14 (18.42%) SQL Analyst
4 14 (18.42%) SQL Support Analyst
5 6 (7.89%) IT Support
6 5 (6.58%) Coordinator
7 4 (5.26%) IT Support Technician
7 4 (5.26%) Network Engineer
7 4 (5.26%) Network Security Engineer
7 4 (5.26%) Security Engineer
7 4 (5.26%) Support Technician
Libraries, Frameworks & Software Standards
1 29 (38.16%) J2EE
1 29 (38.16%) Java EE
1 29 (38.16%) Spring
2 19 (25.00%) .NET
3 9 (11.84%) ASP.NET
4 7 (9.21%) .NET Framework
4 7 (9.21%) ASP.NET MVC
Miscellaneous
1 6 (7.89%) Driving Licence
2 5 (6.58%) Virtual Team
3 2 (2.63%) Product Ownership
4 1 (1.32%) Onboarding
4 1 (1.32%) Self-Motivation
Operating Systems
1 44 (57.89%) Unix
2 17 (22.37%) Windows
3 15 (19.74%) Linux
4 14 (18.42%) Solaris
5 10 (13.16%) Android
6 1 (1.32%) Apple iOS
6 1 (1.32%) Windows 10
Processes & Methodologies
1 53 (69.74%) Actionable Insight
2 43 (56.58%) Incident Management
3 36 (47.37%) ITIL
3 36 (47.37%) Problem-Solving
4 29 (38.16%) Containerisation
4 29 (38.16%) Enterprise Architecture
4 29 (38.16%) Impact Assessments
4 29 (38.16%) Information Management
5 23 (30.26%) Customer Service
5 23 (30.26%) Service Management
6 19 (25.00%) Enterprise Search
7 18 (23.68%) ITSM
8 14 (18.42%) Artificial Intelligence
8 14 (18.42%) Capacity Management
8 14 (18.42%) Capacity Planning
8 14 (18.42%) Performance Monitoring
8 14 (18.42%) Performance Tuning
8 14 (18.42%) Release Management
9 11 (14.47%) Mentoring
10 10 (13.16%) Systems Analysis
Programming Languages
1 29 (38.16%) Java
2 23 (30.26%) SQL
3 19 (25.00%) C#
3 19 (25.00%) Shell Script
4 14 (18.42%) PL/SQL
5 10 (13.16%) PowerShell
Qualifications
1 49 (64.47%) SC Cleared
1 49 (64.47%) Security Cleared
2 22 (28.95%) Degree
3 4 (5.26%) CCNA
3 4 (5.26%) Cisco Certification
3 4 (5.26%) CWNA
3 4 (5.26%) CWTS
4 1 (1.32%) Computer Science Degree
System Software
1 14 (18.42%) Active Directory
1 14 (18.42%) Oracle RAC
Systems Management
1 29 (38.16%) OpenSSO
1 29 (38.16%) Single Sign-On
2 14 (18.42%) Data Guard
2 14 (18.42%) Oracle RMAN
3 10 (13.16%) AirWatch
4 1 (1.32%) Microsoft Intune
4 1 (1.32%) PaperCut
4 1 (1.32%) SCCM
Vendors
1 43 (56.58%) Oracle
2 33 (43.42%) Remedy
3 32 (42.11%) Microsoft
4 14 (18.42%) Sun
5 4 (5.26%) Cisco
6 2 (2.63%) Citrix
7 1 (1.32%) Canon
7 1 (1.32%) Dell
7 1 (1.32%) Veeam