The following table provides summary statistics for permanent job vacancies advertised in Wales with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 3 months to 30 March 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
UK / Wales
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 52 55 51
Rank change year-on-year +3 -4  
Permanent jobs citing SLA 55 54 55
As % of all permanent IT jobs advertised in Wales 5.00% 3.90% 4.08%
As % of the Quality Assurance & Compliance category 37.16% 27.98% 32.74%
Number of salaries quoted 46 43 46
Median salary £32,500 £27,500 £38,800
Median salary % change year-on-year +18.18% -29.12%  
90% offered a salary of more than £21,750 £18,500 £23,000
10% offered a salary of more than £60,000 £44,400 £42,500
UK excluding London median salary £33,000 £35,000 £35,000
% change year-on-year -5.71% -  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wales with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
Wales
Permanent job vacancies with a requirement for quality assurance and compliance skills 148 193 168
As % of all permanent IT job vacancies advertised in Wales 13.44% 13.94% 12.46%
Number of salaries quoted 121 168 134
Median salary £45,000 £36,500 £40,000
Median salary % change year-on-year +23.28% -8.75%  
90% offered a salary of more than £24,550 £22,500 £23,500
10% offered a salary of more than £50,000 £67,000 £50,000
UK excluding London median salary £42,500 £44,000 £42,500
% change year-on-year -3.40% +3.52%  

SLA
Job Vacancy Trend in Wales

The job posting trend of jobs advertised in Wales citing SLA as a proportion of all permanent or contract IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in Wales

SLA
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Wales.

Salary trend for SLA in Wales

SLA
Salary Histogram in Wales

The salary distribution of IT jobs citing SLA in Wales over the 3 months to 30 March 2017.

Salary histogram for SLA in Wales

SLA
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Wales region over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +16 49 £32,500 +22.64% 11
West Wales +1 3 £33,250 +79.72%
Mid Wales - 2 £65,000 - 1
North Wales -2 1 - -
SLA
UK

For the 6 months to 30 March 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region with a requirement for SLA.

1 40 (39.22%) ITIL
2 35 (34.31%) Windows
3 28 (27.45%) Microsoft
3 28 (27.45%) Active Directory
4 23 (22.55%) MS Excel
5 19 (18.63%) Service Delivery
6 18 (17.65%) VMware
6 18 (17.65%) Windows Server
7 16 (15.69%) Finance
7 16 (15.69%) Firewall
7 16 (15.69%) Data Centre
8 15 (14.71%) Office 365
8 15 (14.71%) Service Management
9 14 (13.73%) Agile Software Development
10 13 (12.75%) Security Cleared
10 13 (12.75%) Windows Server 2012
10 13 (12.75%) Cisco
11 12 (11.76%) Cisco Certification
11 12 (11.76%) ITSM
12 10 (9.80%) DevOps
12 10 (9.80%) Mentoring
12 10 (9.80%) PDA
12 10 (9.80%) Statistics
12 10 (9.80%) SQL Server
13 9 (8.82%) PHP
13 9 (8.82%) MS Exchange
13 9 (8.82%) LAN
13 9 (8.82%) Microsoft Certification
13 9 (8.82%) CCNA
13 9 (8.82%) Stakeholder Management

SLA
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (8.82%) MS Exchange
2 8 (7.84%) Exchange Server 2010
3 4 (3.92%) Exchange Server 2007
3 4 (3.92%) IBM Notes
4 3 (2.94%) IIS
5 2 (1.96%) Exchange Server 2013
5 2 (1.96%) SharePoint
5 2 (1.96%) Skype for Business
Applications
1 23 (22.55%) MS Excel
2 8 (7.84%) MS Office
2 8 (7.84%) MS PowerPoint
3 2 (1.96%) MS Visio
Business Applications
1 3 (2.94%) Sage 200
1 3 (2.94%) Sage 50
2 1 (0.98%) Dynamics CRM
2 1 (0.98%) Maximo
Cloud Services
1 15 (14.71%) Office 365
2 7 (6.86%) Amazon AWS
3 3 (2.94%) Microsoft Azure
4 2 (1.96%) Azure Active Directory
Communications & Networking
1 16 (15.69%) Firewall
2 9 (8.82%) LAN
3 8 (7.84%) WAN
3 8 (7.84%) Wireless
4 6 (5.88%) SAN
4 6 (5.88%) SMS
5 5 (4.90%) DNS
6 4 (3.92%) VPN
7 3 (2.94%) BGP
7 3 (2.94%) Cisco ASA
7 3 (2.94%) Cisco Nexus
7 3 (2.94%) DHCP
7 3 (2.94%) Structured Cabling
7 3 (2.94%) VoIP
7 3 (2.94%) Wi-Fi
8 2 (1.96%) HSRP
8 2 (1.96%) NAS
8 2 (1.96%) Skype
8 2 (1.96%) Unified Communications
8 2 (1.96%) Wireshark
Database & Business Intelligence
1 10 (9.80%) SQL Server
2 8 (7.84%) SQL Server 2008
3 7 (6.86%) SQL Server 2012
4 4 (3.92%) SQL Server Reporting Services
5 3 (2.94%) Microsoft Analysis Services
5 3 (2.94%) Power BI
5 3 (2.94%) SQL Server 2005
5 3 (2.94%) SQL Server 2014
5 3 (2.94%) SQL Server Analysis Services
5 3 (2.94%) SQL Server Integration Services
6 2 (1.96%) Oracle Reports
7 1 (0.98%) Data Warehouse
7 1 (0.98%) PerformancePoint
7 1 (0.98%) SQL Server 2016
Development Applications
1 1 (0.98%) Rational DOORS
1 1 (0.98%) Subversion
1 1 (0.98%) Team Foundation Server
1 1 (0.98%) Visual Studio
1 1 (0.98%) VSS/SourceSafe
General
1 16 (15.69%) Finance
2 8 (7.84%) Games
3 7 (6.86%) Telecoms
4 4 (3.92%) Banking
5 1 (0.98%) Back Office
5 1 (0.98%) Retail
Job Titles
1 29 (28.43%) Support Engineer
2 14 (13.73%) IT Support
3 12 (11.76%) Analyst
4 11 (10.78%) IT Engineer
5 10 (9.80%) Break Fix Engineer
5 10 (9.80%) IT Support Engineer
6 8 (7.84%) DevOps Engineer
6 8 (7.84%) IT Manager
6 8 (7.84%) Service Manager
6 8 (7.84%) Technical Support
7 7 (6.86%) 3rd Line Engineer
7 7 (6.86%) 3rd Line Support
7 7 (6.86%) 3rd Line Support Engineer
7 7 (6.86%) Delivery Manager
7 7 (6.86%) Services Delivery Manager
7 7 (6.86%) Support Analyst
8 6 (5.88%) Infrastructure Engineer
8 6 (5.88%) Technical Engineer
8 6 (5.88%) Technical Support Engineer
9 5 (4.90%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 6 (5.88%) Flash
2 2 (1.96%) Web Services
3 1 (0.98%) .NET
Miscellaneous
1 16 (15.69%) Data Centre
2 10 (9.80%) PDA
3 5 (4.90%) Fat Client
3 5 (4.90%) Management Information System
3 5 (4.90%) Thin Client
4 4 (3.92%) Analytical Skills
5 3 (2.94%) CMDB
6 2 (1.96%) Computer Science
6 2 (1.96%) Distributed Denial-of-Service
6 2 (1.96%) Enterprise Software
6 2 (1.96%) Fintech
6 2 (1.96%) User Experience
6 2 (1.96%) Virtual Team
Operating Systems
1 35 (34.31%) Windows
2 18 (17.65%) Windows Server
3 13 (12.75%) Windows Server 2012
4 8 (7.84%) Linux
4 8 (7.84%) Windows 10
4 8 (7.84%) Windows 7
5 4 (3.92%) Mac OS X
5 4 (3.92%) Windows Server 2003
5 4 (3.92%) Windows Server 2008
6 3 (2.94%) Windows 8
Processes & Methodologies
1 40 (39.22%) ITIL
2 19 (18.63%) Service Delivery
3 15 (14.71%) Service Management
4 14 (13.73%) Agile Software Development
5 12 (11.76%) ITSM
6 10 (9.80%) DevOps
6 10 (9.80%) Mentoring
6 10 (9.80%) Statistics
7 9 (8.82%) Configuration Management
7 9 (8.82%) Stakeholder Management
8 8 (7.84%) Continuous Integration
8 8 (7.84%) OO
9 7 (6.86%) Performance Management
10 6 (5.88%) Business Development
10 6 (5.88%) Contract Management
10 6 (5.88%) Critical Success Factor
10 6 (5.88%) Escalation Management
10 6 (5.88%) Financial Modelling
10 6 (5.88%) Information Security
10 6 (5.88%) Stakeholder Engagement
Programming Languages
1 9 (8.82%) PHP
2 8 (7.84%) Bash Shell
2 8 (7.84%) Perl
2 8 (7.84%) Python
3 6 (5.88%) SQL
4 3 (2.94%) T-SQL
5 2 (1.96%) PowerShell
6 1 (0.98%) C#
6 1 (0.98%) VB.NET
Qualifications
1 13 (12.75%) Security Cleared
2 12 (11.76%) Cisco Certification
3 9 (8.82%) CCNA
3 9 (8.82%) Degree
3 9 (8.82%) Microsoft Certification
4 8 (7.84%) MCSE
5 6 (5.88%) ISEB
6 5 (4.90%) ITIL Certification
7 4 (3.92%) CCNP
8 2 (1.96%) CCDP
8 2 (1.96%) CCIE
8 2 (1.96%) MCP
9 1 (0.98%) ITIL Foundation Certificate
9 1 (0.98%) MCSA
Quality Assurance & Compliance
1 3 (2.94%) QA
2 1 (0.98%) ISO/IEC 27001
System Software
1 28 (27.45%) Active Directory
2 8 (7.84%) Hyper-V
3 4 (3.92%) VMware Infrastructure
4 2 (1.96%) VMware ESXi
Systems Management
1 8 (7.84%) Opscode Chef
1 8 (7.84%) Puppet
2 6 (5.88%) SCCM
3 5 (4.90%) SCSM
4 3 (2.94%) NetBackup
5 1 (0.98%) Cisco Prime
5 1 (0.98%) FortiGate
5 1 (0.98%) Tivoli
5 1 (0.98%) WSUS
Vendors
1 28 (27.45%) Microsoft
2 18 (17.65%) VMware
3 13 (12.75%) Cisco
4 6 (5.88%) Cadence
4 6 (5.88%) Citrix
5 5 (4.90%) Dell
5 5 (4.90%) Intel Security
6 4 (3.92%) Apple
6 4 (3.92%) Avaya
6 4 (3.92%) ICL
6 4 (3.92%) Lotus
6 4 (3.92%) Veeam
7 3 (2.94%) Sage
8 2 (1.96%) Alcatel-Lucent
8 2 (1.96%) CheckPoint
8 2 (1.96%) F5
8 2 (1.96%) Nokia
8 2 (1.96%) Oracle
8 2 (1.96%) SolarWinds
8 2 (1.96%) Veritas
Caerphilly, Mid Glamorgan
IntaPeople
Salary: £35000 - £45000 per annum
Posted: Yesterday
Newquay, Cornwall
Harvey Nash plc
Posted: 2 days ago
Cardiff, South Glamorgan
international baccalaureate
Salary: £45000 - £49000 per year
Posted: 9 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £20000 - £27000 per annum + benefits
Posted: 15 days ago
Cardiff, South Glamorgan
National Assembly for Wales
Salary: From £26,917 to £36,909 per annum
Posted: 17 days ago
Cardiff, South Glamorgan
IntaPeople
Salary: £60000 - £65000 per annum
Posted: 6 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £35000 - £45000 per annum + benefits
Posted: 24 days ago
Cardiff, South Glamorgan
Companies House
Salary: From £28,567 to £33,135 per annum Generous pension scheme, 30 days A/L
Posted: 10 days ago