Period
to 23 January 2018

The median annual salary for a Service Manager was £50,198 in advertised job vacancies in Wales during the 6 months to 23 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
UK > Wales
6 months to
23 Jan 2018
Same period 2017 Same period 2016
Rank 122 114 117
Rank change year-on-year -8 +3 -5
Permanent jobs requiring a Service Manager 15 36 35
As % of all permanent IT jobs advertised in Wales 0.78% 1.51% 1.33%
As % of the Job Titles category 0.81% 1.57% 1.35%
Number of salaries quoted 14 28 37
Wales median annual salary £50,198 £37,500 £40,000
Median salary % change year-on-year +33.86% -6.25% -11.11%
10th Percentile £36,250 £27,500 £36,074
90th Percentile £58,000 £51,250 £52,500
UK median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Wales
Permanent vacancies in Wales with a recognized job title 1,860 2,290 2,585
% of permanent IT jobs with a recognized job title 96.77% 96.30% 97.95%
Number of salaries quoted 1,556 1,999 2,236
Wales median annual salary £39,500 £37,500 £35,000
Median salary % change year-on-year +5.33% +7.14% -
10th Percentile £23,250 £22,500 £21,250
90th Percentile £55,349 £55,250 £52,500
UK median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

Service Manager
Job Vacancy Trend in Wales

Job postings that featured Service Manager in the job title as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for Service Manager in Wales

Service Manager
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in Wales.

Salary trend for Service Manager in Wales

Service Manager
Salary Histogram in Wales

The salary distribution of IT jobs citing Service Manager in Wales over the 6 months to 23 January 2018.

Salary histogram for Service Manager in Wales

Service Manager
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the Wales region over the 6 months to 23 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +6 12 £52,500 +50.00% 4
West Wales - 3 £50,198 -
Service Manager
UK

Service Manager Skill Set
Top 30 Co-occurring IT Skills in Wales

For the 6 months to 23 January 2018, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wales region featuring Service Manager in the job title.

1 9 (60.00%) ITIL
2 8 (53.33%) Service Delivery
3 7 (46.67%) Problem Management
4 6 (40.00%) Incident Management
5 5 (33.33%) Continuous Improvement
5 5 (33.33%) Change Management
5 5 (33.33%) Service Management
6 4 (26.67%) Capacity Management
7 3 (20.00%) Release Management
7 3 (20.00%) People Management
7 3 (20.00%) Data Centre
7 3 (20.00%) Coaching
7 3 (20.00%) User Experience
7 3 (20.00%) SLA
8 2 (13.33%) Microsoft
8 2 (13.33%) Unix
8 2 (13.33%) E-Commerce
8 2 (13.33%) SAP
8 2 (13.33%) Wi-Fi
8 2 (13.33%) Operations Management
8 2 (13.33%) Analytical Skills
8 2 (13.33%) Mentoring
8 2 (13.33%) BPSS Clearance
8 2 (13.33%) Service Desk Management
9 1 (6.67%) ServiceNow
9 1 (6.67%) DevOps
9 1 (6.67%) Data Governance
9 1 (6.67%) IaaS
9 1 (6.67%) Analytics
9 1 (6.67%) SaaS

Service Manager Skill Set
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (6.67%) IaaS
1 1 (6.67%) PaaS
1 1 (6.67%) SaaS
Communications & Networking
1 2 (13.33%) Wi-Fi
Database & Business Intelligence
1 1 (6.67%) SQL Server
Development Applications
1 1 (6.67%) JIRA
General
1 1 (6.67%) Finance
1 1 (6.67%) Retail
Miscellaneous
1 3 (20.00%) Data Centre
1 3 (20.00%) User Experience
2 2 (13.33%) Analytical Skills
3 1 (6.67%) Computer Science
3 1 (6.67%) Management Information System
Operating Systems
1 2 (13.33%) Unix
Processes & Methodologies
1 9 (60.00%) ITIL
2 8 (53.33%) Service Delivery
3 7 (46.67%) Problem Management
4 6 (40.00%) Incident Management
5 5 (33.33%) Change Management
5 5 (33.33%) Continuous Improvement
5 5 (33.33%) Service Management
6 4 (26.67%) Capacity Management
7 3 (20.00%) Coaching
7 3 (20.00%) People Management
7 3 (20.00%) Release Management
8 2 (13.33%) E-Commerce
8 2 (13.33%) Mentoring
8 2 (13.33%) Operations Management
8 2 (13.33%) Service Desk Management
9 1 (6.67%) Agile Software Development
9 1 (6.67%) Information Security
9 1 (6.67%) PRINCE2
9 1 (6.67%) Project Management
9 1 (6.67%) Scrum
Qualifications
1 2 (13.33%) BPSS Clearance
2 1 (6.67%) CITP
Quality Assurance & Compliance
1 3 (20.00%) SLA
Vendors
1 2 (13.33%) Microsoft
1 2 (13.33%) SAP
2 1 (6.67%) Oracle
2 1 (6.67%) ServiceNow