Period
to 26 July 2017

The median annual salary for a Service Manager was £50,000 in advertised job vacancies during the 6 months to 26 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
UK
6 months to
26 Jul 2017
Same period 2016 Same period 2015
Rank 322 301 273
Rank change year-on-year -21 -28 -1
Permanent jobs requiring a Service Manager 1765 2147 2726
As % of all permanent IT jobs advertised in the UK 0.99% 1.06% 1.23%
As % of the Job Titles category 1.04% 1.10% 1.28%
Number of salaries quoted 1361 1706 2191
UK median annual salary £50,000 £50,000 £50,429
Median salary % change year-on-year - -0.85% -3.94%
10th Percentile £35,000 £36,125 £36,250
90th Percentile £73,750 £73,750 £73,750
UK excluding London median annual salary £45,000 £47,500 £47,500
% change year-on-year -5.26% - -

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 170529 194747 213359
As % of all permanent IT job vacancies advertised in the UK 95.98% 96.49% 96.54%
Number of salaries quoted 138650 163674 174935
UK median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% -
10th Percentile £27,500 £26,500 £26,250
90th Percentile £77,500 £76,250 £75,000
UK excluding London median annual salary £42,500 £42,500 £40,000
% change year-on-year - +6.25% -

Service Manager
Job Vacancy Trend

Job postings that featured Service Manager in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Service Manager in the UK

Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager.

Salary trend for Service Manager in the UK

Service Manager
Salary Histogram

The salary distribution of IT jobs citing Service Manager over the 6 months to 26 July 2017.

Salary histogram for Service Manager in the UK

Service Manager
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the UK over the 6 months to 26 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -33 1660 £50,000 - 80
UK excluding London -17 1074 £45,000 -5.26% 50
London +14 670 £57,500 +4.55% 33
South East +19 307 £45,000 -14.29% 17
North of England -49 258 £40,000 -11.11% 13
Midlands -24 195 £47,000 -1.05% 9
North West -38 147 £42,500 -5.56% 8
West Midlands -16 142 £50,000 +5.26% 8
East of England -10 136 £45,000 -10.00% 7
South West -10 98 £45,000 +8.43% 1
Yorkshire -68 85 £40,000 -5.88% 5
Scotland +27 54 £51,500 +14.44% 1
East Midlands +20 53 £44,000 -12.00% 1
Wales +20 29 £45,000 - 2
North East +30 26 £37,500 -20.63%
Northern Ireland -5 3 £42,500 +6.25%
Channel Islands - 2 £55,000 -

Service Manager Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 26 July 2017, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Manager in the job title.

1 1136 (64.36%) ITIL
2 868 (49.18%) Service Delivery
3 618 (35.01%) Service Management
4 505 (28.61%) Finance
5 477 (27.03%) SLA
6 292 (16.54%) ITIL Certification
7 289 (16.37%) ITSM
8 284 (16.09%) Stakeholder Management
9 231 (13.09%) Change Management
10 226 (12.80%) Microsoft
11 210 (11.90%) Windows
12 204 (11.56%) Project Management
13 203 (11.50%) Continuous Improvement
14 201 (11.39%) Incident Management
15 173 (9.80%) Retail
16 157 (8.90%) Problem Management
17 156 (8.84%) Service Design
18 153 (8.67%) Service Delivery Management
19 151 (8.56%) Analytical Skills
20 143 (8.10%) Banking
21 142 (8.05%) Degree
22 136 (7.71%) ITIL V3
23 121 (6.86%) Line Management
24 119 (6.74%) PRINCE2
25 117 (6.63%) Data Centre
26 116 (6.57%) Active Directory
27 113 (6.40%) Mentoring
28 110 (6.23%) Performance Management
29 107 (6.06%) Telecoms
30 104 (5.89%) Microsoft Office

Service Manager Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 56 (3.17%) MS Exchange
2 52 (2.95%) SharePoint
3 17 (0.96%) CMS
4 16 (0.91%) Exchange Server 2003
5 15 (0.85%) Exchange Server 2007
6 11 (0.62%) Exchange Server 2010
7 6 (0.34%) IIS
7 6 (0.34%) WordPress
8 3 (0.17%) Blackberry Enterprise Server
8 3 (0.17%) Exchange Server 2013
8 3 (0.17%) Sitecore CMS
8 3 (0.17%) Umbraco
9 2 (0.11%) Apache
9 2 (0.11%) Confluence
9 2 (0.11%) Elasticsearch
9 2 (0.11%) SAS
9 2 (0.11%) WebSphere
10 1 (0.057%) IBM Notes
10 1 (0.057%) Kentico
10 1 (0.057%) SharePoint 2010
Applications
1 104 (5.89%) Microsoft Office
2 85 (4.82%) Microsoft Excel
3 60 (3.40%) Microsoft PowerPoint
4 19 (1.08%) Microsoft Project
5 3 (0.17%) MS Visio
5 3 (0.17%) Spreadsheet
6 1 (0.057%) AutoCAD
Business Applications
1 29 (1.64%) Dynamics CRM
1 29 (1.64%) Remedy ITSM
2 16 (0.91%) Exstream
3 6 (0.34%) Magento
4 5 (0.28%) BusinessWorks
4 5 (0.28%) Dynamics NAV
5 3 (0.17%) Dynamics AX
6 2 (0.11%) Oracle EBS
7 1 (0.057%) Dynamics GP
7 1 (0.057%) Maximo
7 1 (0.057%) OPENHousing
7 1 (0.057%) Oracle ERP
7 1 (0.057%) Oracle Retail
7 1 (0.057%) SAP CO
7 1 (0.057%) SAP FI
7 1 (0.057%) SAP FI/CO
7 1 (0.057%) SAP SCM
7 1 (0.057%) Siebel CRM
Cloud Services
1 84 (4.76%) Office 365
2 48 (2.72%) Microsoft Azure
3 46 (2.61%) SaaS
4 41 (2.32%) IaaS
5 32 (1.81%) PaaS
6 17 (0.96%) Dynamics 365
7 12 (0.68%) Cloud Computing
8 6 (0.34%) Amazon AWS
9 3 (0.17%) OneDrive
9 3 (0.17%) Yammer
10 2 (0.11%) Google Analytics
11 1 (0.057%) Amazon S3
11 1 (0.057%) Boomi
11 1 (0.057%) Cloudflare
11 1 (0.057%) Salesforce Service Cloud
Communications & Networking
1 62 (3.51%) WAN
2 52 (2.95%) LAN
3 42 (2.38%) Firewall
4 27 (1.53%) Wi-Fi
5 24 (1.36%) Internet
5 24 (1.36%) TCP/IP
6 23 (1.30%) DNS
7 19 (1.08%) SMS
7 19 (1.08%) Unified Communications
8 18 (1.02%) VoIP
8 18 (1.02%) VPN
9 17 (0.96%) SAN
9 17 (0.96%) Wireless
10 16 (0.91%) FTP
11 15 (0.85%) IP Telephony
12 13 (0.74%) DHCP
13 12 (0.68%) MPLS
14 10 (0.57%) Broadband
15 9 (0.51%) Cisco IPT
16 8 (0.45%) Skype
Database & Business Intelligence
1 48 (2.72%) SQL Server
2 13 (0.74%) Big Data
3 10 (0.57%) Relational Database
4 8 (0.45%) Data Warehouse
5 5 (0.28%) Hadoop
5 5 (0.28%) Power BI
5 5 (0.28%) PowerCenter
5 5 (0.28%) RDBMS
6 4 (0.23%) SQL Server 2008
7 3 (0.17%) MS Access
8 2 (0.11%) BusinessObjects
8 2 (0.11%) Data Mart
8 2 (0.11%) Enterprise Data Warehouse
8 2 (0.11%) Qlik Sense
8 2 (0.11%) QlikView
8 2 (0.11%) SAP BW
8 2 (0.11%) SQL Server 2016
9 1 (0.057%) Blockchain
9 1 (0.057%) SQL Server 2000
9 1 (0.057%) SQL Server Reporting Services
Development Applications
1 6 (0.34%) JIRA
2 3 (0.17%) Git (software)
3 2 (0.11%) Bitbucket
3 2 (0.11%) Octopus Deploy
3 2 (0.11%) Visual Studio
4 1 (0.057%) Subversion
4 1 (0.057%) TeamCity
General
1 505 (28.61%) Finance
2 173 (9.80%) Retail
3 143 (8.10%) Banking
4 107 (6.06%) Telecoms
5 72 (4.08%) Investment Banking
6 64 (3.63%) Back Office
7 60 (3.40%) Retail Banking
8 36 (2.04%) Legal
9 34 (1.93%) Marketing
10 26 (1.47%) Law
11 22 (1.25%) Manufacturing
12 17 (0.96%) Advertising
13 16 (0.91%) Spanish Language
14 14 (0.79%) Billing
15 12 (0.68%) Games
15 12 (0.68%) Portuguese Language
16 9 (0.51%) Automotive
16 9 (0.51%) Financial Institution
17 8 (0.45%) Publishing
18 7 (0.40%) French Language
Libraries, Frameworks & Software Standards
1 18 (1.02%) Flash
2 10 (0.57%) .NET
2 10 (0.57%) Middleware
3 8 (0.45%) Web Services
4 3 (0.17%) HTML
4 3 (0.17%) Oracle Fusion
5 2 (0.11%) ASP.NET
5 2 (0.11%) ASP.NET Web Forms
5 2 (0.11%) COM
5 2 (0.11%) CSS
5 2 (0.11%) HTML5
5 2 (0.11%) jQuery
5 2 (0.11%) XML
6 1 (0.057%) Apache Flex
6 1 (0.057%) CSS3
6 1 (0.057%) Velocity
6 1 (0.057%) X-Windows
Miscellaneous
1 151 (8.56%) Analytical Skills
2 117 (6.63%) Data Centre
3 91 (5.16%) Management Information System
4 44 (2.49%) User Experience
5 41 (2.32%) Virtual Team
6 37 (2.10%) Mainframe
7 36 (2.04%) CMDB
8 35 (1.98%) Pricing Data
8 35 (1.98%) Reference Data
9 22 (1.25%) Computer Science
10 16 (0.91%) Greenfield Project
11 14 (0.79%) iPad
12 11 (0.62%) Driving Licence
13 10 (0.57%) Over-the-Top Content
14 9 (0.51%) EPoS
14 9 (0.51%) Mobile App
15 8 (0.45%) Blackberry
15 8 (0.45%) IVR
16 7 (0.40%) Enterprise Software
16 7 (0.40%) Robotics
Operating Systems
1 210 (11.90%) Windows
2 68 (3.85%) Windows Server
3 50 (2.83%) Windows 7
4 35 (1.98%) Windows Server 2012
5 31 (1.76%) Linux
6 28 (1.59%) Windows 10
7 27 (1.53%) Windows Server 2008
8 21 (1.19%) Windows Server 2003
9 16 (0.91%) Windows 8
10 10 (0.57%) Unix
11 9 (0.51%) Apple iOS
12 6 (0.34%) AIX
12 6 (0.34%) CentOS
12 6 (0.34%) Mac OS X
13 5 (0.28%) Android
14 4 (0.23%) Red Hat Enterprise Linux
14 4 (0.23%) Windows XP
15 1 (0.057%) Windows 2000 Server
Processes & Methodologies
1 1136 (64.36%) ITIL
2 868 (49.18%) Service Delivery
3 618 (35.01%) Service Management
4 289 (16.37%) ITSM
5 284 (16.09%) Stakeholder Management
6 231 (13.09%) Change Management
7 204 (11.56%) Project Management
8 203 (11.50%) Continuous Improvement
9 201 (11.39%) Incident Management
10 157 (8.90%) Problem Management
11 156 (8.84%) Service Design
12 153 (8.67%) Service Delivery Management
13 136 (7.71%) ITIL V3
14 121 (6.86%) Line Management
15 119 (6.74%) PRINCE2
16 113 (6.40%) Mentoring
17 110 (6.23%) Performance Management
18 101 (5.72%) Supplier Management
19 100 (5.67%) Asset Management
20 99 (5.61%) People Management
Programming Languages
1 57 (3.23%) SQL
2 32 (1.81%) PowerShell
3 20 (1.13%) PHP
4 11 (0.62%) Java
5 7 (0.40%) C
6 5 (0.28%) Perl
7 4 (0.23%) C#
8 3 (0.17%) C++
9 2 (0.11%) JavaScript
10 1 (0.057%) ABAP
10 1 (0.057%) T-SQL
10 1 (0.057%) VB
Qualifications
1 292 (16.54%) ITIL Certification
2 142 (8.05%) Degree
3 37 (2.10%) ISEB
4 33 (1.87%) Microsoft Certification
5 27 (1.53%) MCSE
5 27 (1.53%) Security Cleared
6 26 (1.47%) ITIL Foundation Certificate
7 22 (1.25%) Cisco Certification
8 15 (0.85%) CCNA
8 15 (0.85%) CISSP
8 15 (0.85%) SC Cleared
9 13 (0.74%) Computer Science Degree
10 10 (0.57%) CISM
11 8 (0.45%) CCNP
11 8 (0.45%) Citrix Certification
11 8 (0.45%) MCSA
12 7 (0.40%) CCA
12 7 (0.40%) CCIE
12 7 (0.40%) MCP
12 7 (0.40%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 477 (27.03%) SLA
2 37 (2.10%) ISO/IEC 27001
3 36 (2.04%) QA
4 18 (1.02%) HMG Security Policy Framework
5 17 (0.96%) ISO/IEC 20000
6 8 (0.45%) Sarbanes-Oxley
7 6 (0.34%) PMO
8 2 (0.11%) ISO 22301
8 2 (0.11%) ISO 9001
8 2 (0.11%) SEPA
9 1 (0.057%) Data Quality
9 1 (0.057%) Disclosure Scotland
9 1 (0.057%) GDPR
9 1 (0.057%) ISO 14001
9 1 (0.057%) PCI DSS
9 1 (0.057%) TickIT
System Software
1 116 (6.57%) Active Directory
2 42 (2.38%) Hyper-V
3 33 (1.87%) VMware Infrastructure
4 23 (1.30%) Virtual Desktop
5 10 (0.57%) Terminal Services
5 10 (0.57%) vSphere
5 10 (0.57%) XenApp
6 7 (0.40%) Virtual Machines
7 4 (0.23%) BitLocker
7 4 (0.23%) Microsoft App-V
7 4 (0.23%) XenDesktop
8 3 (0.17%) XenServer
9 2 (0.11%) Citrix Presentation Server
9 2 (0.11%) NFS
9 2 (0.11%) VMware ESXi
10 1 (0.057%) Firmware
10 1 (0.057%) KVM
10 1 (0.057%) Sendmail
Systems Management
1 22 (1.25%) SCCM
2 6 (0.34%) Nagios
2 6 (0.34%) Opsview
3 4 (0.23%) Microsoft Intune
3 4 (0.23%) NetBackup
4 3 (0.17%) Backup Exec
5 2 (0.11%) AirWatch
5 2 (0.11%) Netcool
5 2 (0.11%) Opscode Chef
5 2 (0.11%) Puppet
5 2 (0.11%) SCOM
5 2 (0.11%) XenMobile
6 1 (0.057%) Cisco CUCM
6 1 (0.057%) Cisco UCCE
6 1 (0.057%) Norton AntiVirus
6 1 (0.057%) SCOrch
6 1 (0.057%) SCSM
6 1 (0.057%) Systems Management Server (SMS)
6 1 (0.057%) vCenter Server
6 1 (0.057%) WSUS
Vendors
1 226 (12.80%) Microsoft
2 89 (5.04%) ServiceNow
3 65 (3.68%) Cisco
4 62 (3.51%) VMware
5 47 (2.66%) Citrix
6 43 (2.44%) HP
7 36 (2.04%) Remedy
8 31 (1.76%) Cadence
9 25 (1.42%) SAP
10 24 (1.36%) Oracle
11 17 (0.96%) OpenText
12 15 (0.85%) BMC
13 13 (0.74%) Apple
13 13 (0.74%) Salesforce.com
14 10 (0.57%) Mitel
15 9 (0.51%) CheckPoint
16 8 (0.45%) Dell
16 8 (0.45%) Google
16 8 (0.45%) NetApp
16 8 (0.45%) SolarWinds
London
onezeero.
Salary: £45000 - £60000 per annum
Posted: 6 hours ago
London
McGregor Boyall
Salary: £55000 - £60000 per annum + Package
Posted: 7 hours ago
City, London
ARC IT Recruitment Ltd
Salary: £54000.00 - £60000 per annum + bonus plus benefits
Posted: 5 hours ago
London
HAYS INFORMATION TECHNOLOGY
Posted: 11 hours ago
London
Venturi
Salary: £50000 - £60000 per annum + Bonus & Benefits
Posted: 13 hours ago
City, London
Premier Group Recruitment
Posted: Yesterday
City, London
RBW Consulting
Salary: From £45,000 to £47,500 per annum + Benefits
Posted: 7 hours ago
Derby, Derbyshire
Evolution Recruitment Solutions
Salary: 85000 - 100,000 + bonus + excellent benefits
Posted: 2 days ago
Uxbridge, Middlesex
Ventula Consulting Ltd
Salary: From £50,000 to £60,000 per annum Bonus, Car, Fuel Card, Pension, Priv
Posted: Yesterday
Southampton, Hampshire
Vadis People
Salary: circ £38,000 - £41,000
Posted: 2 days ago
Coventry, West Midlands (County)
Rebel Recruitment
Salary: From £50,000 to £68,000 per annum + 10-15% Bonus + Benefits
Posted: 2 days ago
Bedford, Bedfordshire
Polar Recruitment
Salary: £40000 - £42000 per annum + + Car (7K) + Bonus (7K) + Full Benefits
Posted: 2 days ago
Ashford, Kent
ARC IT Recruitment Ltd
Salary: £47000 per annum + Plus Bonus and Benefits
Posted: 5 days ago
Bedford, Bedfordshire
ReThink Recruitment
Salary: £36000.00 - £42000.00 per annum + Car Allow, Bonus, Bens
Posted: 5 days ago
Doncaster, South Yorkshire
Modis International
Salary: £30000 - £35000 per annum
Posted: 2 days ago
London
Harvey Nash plc
Salary: £80000 - £90000 per annum
Posted: 2 days ago
Coventry, West Midlands (County)
ReThink Recruitment
Salary: £50000 - £65000 per annum + BONUS & BENEFITS
Posted: 5 days ago
Kidderminster, Worcestershire
Network ITR
Salary: £35000 - £38000 per annum
Posted: 5 days ago
Barnet, Hertfordshire
Asset Resourcing Ltd
Salary: £55000 - £60000 per annum
Posted: 2 days ago
Manchester, Lancashire
Uniting Ambition
Salary: £50k - 60k per year
Posted: 6 days ago
Redditch, Worcestershire
Erin Associates
Salary: £30000 - £35000 per annum
Posted: 5 days ago
South East London
Lorien Resourcing
Salary: Competitive salary and benefits
Posted: 5 days ago
Manchester, Lancashire
Uniting Ambition
Salary: £40k - 50k per year
Posted: 6 days ago
Coventry, West Midlands (County)
The Coventry Building Society
Salary: £50,560 - 75,840 per year + Beneftis
Posted: Yesterday
City, London
Harrington Starr
Salary: £60000 - £70000 per annum
Posted: 3 days ago
Oxford, Oxfordshire
Source Technology
Salary: From £50,000 to £60,000 per annum + bonus package
Posted: 2 days ago
Oxfordshire
Senitor Associates
Salary: £35000 per annum
Posted: 6 days ago
Manchester, Lancashire
TalkTalk
Salary: Competitive + bonus/benefits
Posted: 7 days ago
Coventry, West Midlands (County)
The Coventry Building Society
Salary: £45,438 - 68,158 per year + Benefits
Posted: 9 days ago
City, London
Harrington Starr
Salary: £50000 - £65000 per annum + plus large package and bonus
Posted: Yesterday