The median annual salary for a Service Manager was £50,000 in advertised job vacancies during the 3 months to 25 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
UK
3 months to
25 Apr 2017
Same period 2016 Same period 2015
Rank 317 289 276
Rank change year-on-year -28 -13  
Permanent jobs requiring a Service Manager 823 1159 1334
As % of all permanent IT jobs advertised in the UK 0.95% 1.11% 1.19%
As % of the Job Titles category 0.99% 1.16% 1.23%
Number of salaries quoted 665 931 1059
Median salary £50,000 £50,000 £50,000
90% offered a salary of more than £35,000 £37,500 £37,500
10% offered a salary of more than £70,000 £75,000 £70,000
UK excluding London median salary £45,000 £47,500 £47,500
% change year-on-year -5.26% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 83035 100238 108608
As % of all permanent IT job vacancies advertised in the UK 96.29% 96.34% 96.56%
Number of salaries quoted 68947 84097 88662
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Service Manager
Job Vacancy Trend

The job posting trend of jobs advertised that featured Service Manager in the job title.

Job vacancy trend for Service Manager in the UK

Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager.

Salary trend for Service Manager in the UK

Service Manager
Salary Histogram

The salary distribution of IT jobs citing Service Manager over the 3 months to 25 April 2017.

Salary histogram for Service Manager in the UK

Service Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the UK over the 3 months to 25 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -26 803 £50,000 - 93
London +4 310 £57,500 +4.54% 25
South East +25 169 £50,000 -4.76% 13
West Midlands -20 72 £50,000 +5.26% 16
East of England +25 67 £42,500 -5.55% 9
City of London +44 60 £57,500 +2.22% 6
North West -49 59 £42,500 -6.59% 9
Berkshire +7 55 £52,500 - 4
Yorkshire -10 54 £37,500 -10.71% 7
Surrey +39 52 £52,500 - 3
West Yorkshire -11 38 £37,500 -10.71% 5
South West -1 35 £47,500 +14.45% 9
Manchester -37 33 £39,000 -13.33% 7
Reading +10 24 £42,500 - 2
Hertfordshire +8 23 £42,500 -10.52% 4
East Midlands -5 23 £44,000 -3.82% 4
Warwickshire +35 22 £42,500 -17.87% 2
Leeds -6 22 £37,500 -10.71% 5
Buckinghamshire +23 20 £45,000 -7.69% 1
Hampshire -9 20 £45,000 -18.18% 2
Coventry +15 19 £51,500 +14.44% 4
Milton Keynes +15 17 £45,000 -37.93% 1
Essex +14 17 £40,000 -2.43% 1
Bedfordshire +23 16 £45,000 -10.00% 2
Cheshire -4 16 £56,250 +15.38% 1
Bristol -3 15 £50,000 +8.10% 1
North East +11 14 £37,500 -28.57% 1
Birmingham -27 13 £50,000 +73.91% 4
North Yorkshire +14 11 £40,000 -20.00%
Scotland +10 11 £50,000 +33.33% 4

Service Manager Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 25 April 2017, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Manager in the job title.

1 1089 (65.05%) ITIL
2 805 (48.09%) Service Delivery
3 538 (32.14%) Service Management
4 476 (28.43%) SLA
5 453 (27.06%) Finance
6 283 (16.91%) Stakeholder Management
7 257 (15.35%) ITIL Certification
8 249 (14.87%) ITSM
9 231 (13.80%) Incident Management
10 230 (13.74%) Project Management
11 207 (12.37%) ITIL V3
12 205 (12.25%) Microsoft
13 191 (11.41%) Continuous Improvement
14 163 (9.74%) Performance Management
15 161 (9.62%) Problem Management
16 157 (9.38%) Change Management
17 154 (9.20%) Service Delivery Management
18 153 (9.14%) Data Centre
19 151 (9.02%) Degree
20 144 (8.60%) Service Design
21 141 (8.42%) Windows
22 131 (7.83%) Line Management
23 116 (6.93%) Analytical Skills
24 114 (6.81%) PRINCE2
24 114 (6.81%) Microsoft Excel
25 99 (5.91%) Microsoft Office
25 99 (5.91%) Contract Management
26 96 (5.73%) Telecoms
26 96 (5.73%) Retail
27 93 (5.56%) Statistics

Service Manager Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 45 (2.69%) SharePoint
2 36 (2.15%) MS Exchange
3 16 (0.96%) CMS
4 12 (0.72%) Exchange Server 2010
5 10 (0.60%) Exchange Server 2007
6 9 (0.54%) IIS
7 8 (0.48%) Exchange Server 2003
8 6 (0.36%) Exchange Server 2013
8 6 (0.36%) WordPress
9 2 (0.12%) Confluence
9 2 (0.12%) SAS
9 2 (0.12%) SharePoint Server
9 2 (0.12%) Sitecore CMS
9 2 (0.12%) Umbraco
10 1 (0.060%) Apache
10 1 (0.060%) IBM Notes
10 1 (0.060%) Kentico
10 1 (0.060%) SharePoint 2010
10 1 (0.060%) Skype for Business
10 1 (0.060%) WebSphere
Applications
1 114 (6.81%) Microsoft Excel
2 99 (5.91%) Microsoft Office
3 84 (5.02%) Microsoft PowerPoint
4 14 (0.84%) Microsoft Project
5 4 (0.24%) Spreadsheet
6 3 (0.18%) MS Visio
7 2 (0.12%) Adobe Creative Suite
Business Applications
1 16 (0.96%) Dynamics CRM
2 9 (0.54%) Remedy ITSM
3 6 (0.36%) Dynamics NAV
3 6 (0.36%) Exstream
4 4 (0.24%) Oracle EBS
4 4 (0.24%) SAP ERP
5 3 (0.18%) SAP Oil and Gas
6 2 (0.12%) Dynamics AX
7 1 (0.060%) Magento
7 1 (0.060%) Oracle ERP
7 1 (0.060%) Oracle Retail
7 1 (0.060%) SAP BPC
7 1 (0.060%) SAP Business ByDesign
7 1 (0.060%) SAP CO
7 1 (0.060%) SAP FI
7 1 (0.060%) SAP FI/CO
7 1 (0.060%) SAP SCM
7 1 (0.060%) Sentinel
7 1 (0.060%) Workfront
Cloud Services
1 65 (3.88%) Office 365
2 52 (3.11%) Microsoft Azure
3 50 (2.99%) SaaS
4 27 (1.61%) IaaS
5 25 (1.49%) Amazon AWS
6 23 (1.37%) PaaS
7 7 (0.42%) Cloud Computing
7 7 (0.42%) Dynamics 365
8 4 (0.24%) G Suite
8 4 (0.24%) OneDrive
8 4 (0.24%) Yammer
9 2 (0.12%) Google Analytics
9 2 (0.12%) Google Cloud Platform
10 1 (0.060%) Amazon S3
10 1 (0.060%) Boomi
10 1 (0.060%) Cloudflare
10 1 (0.060%) SuccessFactors
Communications & Networking
1 52 (3.11%) WAN
2 48 (2.87%) LAN
3 41 (2.45%) Firewall
4 30 (1.79%) Internet
4 30 (1.79%) SMS
5 23 (1.37%) Wi-Fi
6 19 (1.14%) VoIP
7 18 (1.08%) Wireless
8 14 (0.84%) DNS
9 13 (0.78%) VPN
10 9 (0.54%) FCoE
10 9 (0.54%) Fibre Channel
10 9 (0.54%) iSCSI
11 8 (0.48%) SAN
12 7 (0.42%) CTI
12 7 (0.42%) FTP
12 7 (0.42%) SMTP
12 7 (0.42%) VLAN
13 6 (0.36%) IP Telephony
13 6 (0.36%) Network Security
Database & Business Intelligence
1 49 (2.93%) SQL Server
2 18 (1.08%) Big Data
3 14 (0.84%) Data Warehouse
3 14 (0.84%) Relational Database
4 6 (0.36%) SQL Server Integration Services
4 6 (0.36%) SQL Server Reporting Services
5 5 (0.30%) PostgreSQL
5 5 (0.30%) Power BI
5 5 (0.30%) RDBMS
6 3 (0.18%) SQL Server 2008
7 2 (0.12%) GIS
7 2 (0.12%) NoSQL
7 2 (0.12%) SQL Server 2000
7 2 (0.12%) SQL Server 2014
8 1 (0.060%) Data Mart
8 1 (0.060%) MySQL
8 1 (0.060%) Oracle Reports
Development Applications
1 7 (0.42%) JIRA
2 2 (0.12%) Git (software)
3 1 (0.060%) Team Foundation Server
General
1 453 (27.06%) Finance
2 96 (5.73%) Retail
2 96 (5.73%) Telecoms
3 74 (4.42%) Banking
4 56 (3.35%) Legal
5 35 (2.09%) Marketing
6 27 (1.61%) Back Office
6 27 (1.61%) Law
7 25 (1.49%) Manufacturing
8 21 (1.25%) Advertising
9 18 (1.08%) Billing
10 17 (1.02%) Investment Banking
11 11 (0.66%) Games
12 9 (0.54%) Financial Institution
13 8 (0.48%) Automotive
14 7 (0.42%) Publishing
15 6 (0.36%) German Language
16 5 (0.30%) French Language
16 5 (0.30%) Pharmaceutical
17 4 (0.24%) Military
Libraries, Frameworks & Software Standards
1 30 (1.79%) Flash
2 12 (0.72%) Web Services
3 10 (0.60%) Middleware
4 8 (0.48%) .NET
5 6 (0.36%) HTML
6 4 (0.24%) CSS
6 4 (0.24%) jQuery
7 3 (0.18%) HTML5
7 3 (0.18%) Oracle Fusion
7 3 (0.18%) Software Packaging
8 2 (0.12%) COM
8 2 (0.12%) CSS3
9 1 (0.060%) Ajax
9 1 (0.060%) ASP.NET
9 1 (0.060%) JSON
9 1 (0.060%) Twitter Bootstrap
9 1 (0.060%) Velocity
9 1 (0.060%) XML
Miscellaneous
1 153 (9.14%) Data Centre
2 116 (6.93%) Analytical Skills
3 81 (4.84%) Management Information System
4 54 (3.23%) Virtual Team
5 29 (1.73%) Computer Science
6 26 (1.55%) CMDB
7 18 (1.08%) User Experience
8 11 (0.66%) Public Cloud
9 9 (0.54%) Hybrid Cloud
10 8 (0.48%) FMCG
10 8 (0.48%) Greenfield Project
10 8 (0.48%) IVR
10 8 (0.48%) PMI
11 7 (0.42%) EPoS
11 7 (0.42%) NHS
11 7 (0.42%) Robotics
12 6 (0.36%) Client/Server
12 6 (0.36%) Enterprise Software
12 6 (0.36%) Fintech
12 6 (0.36%) Security Operations Centre
Operating Systems
1 141 (8.42%) Windows
2 57 (3.41%) Windows Server
3 42 (2.51%) Windows 7
4 27 (1.61%) Windows Server 2012
5 24 (1.43%) Linux
6 19 (1.14%) Windows 10
7 16 (0.96%) Windows Server 2008
8 14 (0.84%) Unix
9 10 (0.60%) Mac OS X
10 9 (0.54%) Windows Server 2003
11 8 (0.48%) Apple iOS
12 6 (0.36%) Windows 8
13 5 (0.30%) Android
14 2 (0.12%) VMS
14 2 (0.12%) Windows 2000 Server
14 2 (0.12%) Windows XP
15 1 (0.060%) Mac OS
15 1 (0.060%) Red Hat Enterprise Linux
15 1 (0.060%) VxWorks
Processes & Methodologies
1 1089 (65.05%) ITIL
2 805 (48.09%) Service Delivery
3 538 (32.14%) Service Management
4 283 (16.91%) Stakeholder Management
5 249 (14.87%) ITSM
6 231 (13.80%) Incident Management
7 230 (13.74%) Project Management
8 207 (12.37%) ITIL V3
9 191 (11.41%) Continuous Improvement
10 163 (9.74%) Performance Management
11 161 (9.62%) Problem Management
12 157 (9.38%) Change Management
13 154 (9.20%) Service Delivery Management
14 144 (8.60%) Service Design
15 131 (7.83%) Line Management
16 114 (6.81%) PRINCE2
17 99 (5.91%) Contract Management
18 93 (5.56%) Statistics
19 89 (5.32%) Agile Software Development
20 88 (5.26%) Mentoring
Programming Languages
1 50 (2.99%) SQL
2 13 (0.78%) PowerShell
3 12 (0.72%) PHP
4 9 (0.54%) C
4 9 (0.54%) Java
5 7 (0.42%) JavaScript
6 6 (0.36%) Perl
6 6 (0.36%) VBA
7 4 (0.24%) C#
8 3 (0.18%) PL/SQL
9 2 (0.12%) Bash Shell
9 2 (0.12%) C++
9 2 (0.12%) Python
10 1 (0.060%) ABAP
10 1 (0.060%) Lua
10 1 (0.060%) Shell Script
10 1 (0.060%) T-SQL
Qualifications
1 257 (15.35%) ITIL Certification
2 151 (9.02%) Degree
3 45 (2.69%) ISEB
4 38 (2.27%) Security Cleared
5 26 (1.55%) Cisco Certification
5 26 (1.55%) Microsoft Certification
6 25 (1.49%) CISSP
7 23 (1.37%) MCSE
8 22 (1.31%) ITIL Foundation Certificate
9 19 (1.14%) CISM
10 18 (1.08%) CCNA
11 14 (0.84%) MCP
12 13 (0.78%) DV Cleared
12 13 (0.78%) SC Cleared
13 12 (0.72%) PRINCE2 Certification
14 10 (0.60%) CISA
15 9 (0.54%) PMI Certification
16 8 (0.48%) CCIE
16 8 (0.48%) CCNP
16 8 (0.48%) Citrix Certification
Quality Assurance & Compliance
1 476 (28.43%) SLA
2 64 (3.82%) QA
3 35 (2.09%) ISO/IEC 27001
4 10 (0.60%) COBIT
5 8 (0.48%) PCI DSS
5 8 (0.48%) PMO
6 7 (0.42%) Sarbanes-Oxley
7 3 (0.18%) ISO22301
8 2 (0.12%) SEPA
9 1 (0.060%) Data Quality
9 1 (0.060%) Disclosure Scotland
9 1 (0.060%) ISO 9001
9 1 (0.060%) ISO/IEC 20000
9 1 (0.060%) JSP 440
System Software
1 83 (4.96%) Active Directory
2 27 (1.61%) Hyper-V
3 24 (1.43%) VMware Infrastructure
4 9 (0.54%) NFS
4 9 (0.54%) Terminal Services
5 6 (0.36%) VMware ESX
6 3 (0.18%) XenDesktop
7 2 (0.12%) XenApp
8 1 (0.060%) Firmware
8 1 (0.060%) Sendmail
8 1 (0.060%) Virtual Desktop
8 1 (0.060%) vSphere
8 1 (0.060%) XenServer
Systems Management
1 17 (1.02%) SCCM
2 14 (0.84%) NetBackup
3 4 (0.24%) HP Quality Center
3 4 (0.24%) Microsoft Intune
3 4 (0.24%) vRealize
4 3 (0.18%) SCOM
5 2 (0.12%) Backup Exec
6 1 (0.060%) Cisco CUCM
6 1 (0.060%) Cisco UCCE
6 1 (0.060%) EnCase
6 1 (0.060%) Nagios
Vendors
1 205 (12.25%) Microsoft
2 67 (4.00%) ServiceNow
3 45 (2.69%) Cisco
4 43 (2.57%) VMware
5 42 (2.51%) HP
6 37 (2.21%) Cadence
7 35 (2.09%) Citrix
8 33 (1.97%) SAP
9 22 (1.31%) Oracle
10 19 (1.14%) Remedy
11 13 (0.78%) NetApp
11 13 (0.78%) Salesforce.com
12 12 (0.72%) EMC
13 11 (0.66%) Google
14 9 (0.54%) Apple
14 9 (0.54%) Brocade
14 9 (0.54%) SolarWinds
15 8 (0.48%) Computacenter
15 8 (0.48%) Infoblox
16 7 (0.42%) Juniper
Letchworth Garden City, Hertfordshire
Understanding Recruitment
Salary: £38000 - £45000 per annum + bens- health, pension, flexi +
Posted: Yesterday
Swindon, Wiltshire
ReThink Recruitment
Salary: £30000 - £35000 per annum
Posted: 17 hours ago
North London
HAYS INFORMATION TECHNOLOGY
Salary: £50000.00 - £60000.00 per annum
Posted: Yesterday
London
Experis Ltd
Salary: £50000.00 - £60000.00 per annum
Posted: 23 hours ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £32500 - £40000 per annum + training & benefits
Posted: Yesterday
City, London
IT Lab
Salary: From £45,000 to £50,000 per annum dependent on experience
Posted: Yesterday
Berkshire
Spargonet Consulting Plc
Salary: £55000 - £60000 per annum, Benefits Pension, Life, Health and 25 days
Posted: 2 days ago
Manchester, Lancashire
Mortimer Spinks
Salary: £30000 - £35000 per annum + Excellent Benefits Package
Posted: 14 hours ago
Leeds, West Yorkshire
ASDA
Salary: Market Salary + Car + Benefits
Posted: Yesterday
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £25000 - £26000 per annum
Posted: Yesterday
Manchester, Lancashire
Mortimer Spinks
Salary: £30000 - £35000 per annum + Excellent Benefits Package
Posted: 18 hours ago
Leeds, West Yorkshire
Amsource Technology Ltd
Salary: From £45,000 to £60,000 per annum
Posted: 5 days ago
Birmingham, West Midlands (County)
Harris Global
Salary: From £50,000 to £55,000 per annum
Posted: 4 days ago
Coventry, West Midlands (County)
Monarch Recruitment
Salary: £40000 - £45000 per annum
Posted: 6 days ago
Birmingham, West Midlands (County)
Harvey Nash plc
Posted: Yesterday
Manchester, Lancashire
Search Consultancy
Salary: Benefits
Posted: 4 days ago
Southport, Merseyside
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £35000.00 per annum
Posted: 4 days ago
Leeds, West Yorkshire
International Personal Finance
Salary: Competitive salary plus benefits
Posted: 4 days ago
Solihull, West Midlands (County)
Harvey Nash plc
Salary: £50000 - £60000 per annum + bonus + 15% pension
Posted: 4 days ago
London
Lorien Resourcing
Salary: £45000 - £52000 per annum
Posted: 5 days ago
Telford, Shropshire
Premier IT
Salary: £26000 - £30000 per annum + Additional Benefits
Posted: 10 hours ago
City, London
Oscar
Salary: £40000 - £45000 per annum + Benefits
Posted: 6 days ago
Leeds, West Yorkshire
nGAGE Specialist Recruitment
Salary: £40000 - £50000 per annum + Free parking
Posted: 5 days ago
City, London
Venturi
Salary: £55000 - £65000 per annum + bonus +Full bens
Posted: 4 days ago
Manchester, Lancashire
Morson International
Salary: £0.00 per annum
Posted: 5 days ago
Reading, Berkshire
Hemmersbach UK
Salary: From £20,000 to £23,000 per annum
Posted: 6 days ago
Hatfield, Hertfordshire
Hays Talent Solutions
Salary: Competitive + Car + Bonus
Posted: Yesterday
Glasgow, Lanarkshire
Net Talent
Salary: £45000 - £55000 per annum
Posted: 5 days ago
Huntingdon, Cambridgeshire
Senitor Associates
Posted: 4 days ago
City, London
Spencer Rose
Salary: From £70,000 to £80,000 per annum
Posted: 6 days ago