Service Manager Jobs

Services Manager
UK

The median Services Manager salary in the UK is £57,000 per year, according to job vacancies posted during the 6 months leading to 30 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
30 May 2025
Same period 2024 Same period 2023
Rank 498 334 472
Rank change year-on-year -164 +138 +68
Permanent jobs requiring a Service Manager 219 854 611
As % of all permanent jobs advertised in the UK 0.40% 0.83% 0.63%
As % of the Job Titles category 0.44% 0.87% 0.69%
Number of salaries quoted 153 618 480
10th Percentile £40,100 £35,000 £39,648
25th Percentile £47,500 £41,250 £46,250
Median annual salary (50th Percentile) £57,000 £52,500 £60,000
Median % change year-on-year +8.57% -12.50% +9.09%
75th Percentile £68,568 £65,000 £70,000
90th Percentile £84,750 £77,500 £80,125
UK excluding London median annual salary £55,000 £48,000 £55,000
% change year-on-year +14.58% -12.73% +4.76%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 50,066 97,923 88,829
% of permanent jobs with a recognized job title 90.36% 94.81% 91.43%
Number of salaries quoted 26,124 69,761 56,179
10th Percentile £28,750 £28,500 £32,500
25th Percentile £40,750 £38,500 £45,000
Median annual salary (50th Percentile) £55,000 £52,500 £60,000
Median % change year-on-year +4.76% -12.50% -
75th Percentile £73,750 £70,000 £80,000
90th Percentile £95,000 £90,000 £100,000
UK excluding London median annual salary £51,000 £50,000 £53,500
% change year-on-year +2.00% -6.54% +6.63%

Service Manager
Job Vacancy Trend

Job postings that featured Service Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Service Manager in the UK

Service Manager
Salary Trend

3-month moving average salary quoted in jobs citing Service Manager.

Salary trend for Service Manager in the UK

Service Manager
Salary Histogram

Salary distribution for jobs citing Service Manager over the 6 months to 30 May 2025.

Salary histogram for Service Manager in the UK

Service Manager
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the UK over the 6 months to 30 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -186 203 £57,000 +6.54% 422
UK excluding London -124 126 £55,000 +14.58% 403
Work from Home -11 84 £60,000 +9.09% 140
London -38 81 £68,900 +1.07% 64
South East +10 49 £51,000 +4.62% 116
North of England -90 31 £55,000 +15.79% 99
Midlands +18 29 £51,800 -3.42% 73
North West -44 22 £55,000 +17.56% 60
West Midlands +13 17 £50,900 -15.17% 44
East Midlands +25 12 £54,000 +44.00% 26
South West +21 7 £64,627 +29.25% 39
Yorkshire -20 6 £55,000 +4.76% 28
Northern Ireland - 6 - - 8
North East +28 3 £30,000 -33.33% 12
East of England +14 3 £61,250 +25.00% 57
Scotland +100 1 £57,500 +21.05% 19

Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 30 May 2025, Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Service Manager in the job title.

1 129 (58.90%) ITIL
2 117 (53.42%) Service Delivery
3 87 (39.73%) Service Management
4 83 (37.90%) Social Skills
5 80 (36.53%) ITSM
6 67 (30.59%) Microsoft
7 64 (29.22%) Continuous Improvement
8 44 (20.09%) Customer Service
9 38 (17.35%) Problem-Solving
9 38 (17.35%) Finance
10 37 (16.89%) Project Management
10 37 (16.89%) Microsoft 365
11 34 (15.53%) Degree
11 34 (15.53%) Azure
11 34 (15.53%) SLA
12 33 (15.07%) Incident Management
13 32 (14.61%) Management Information System
14 29 (13.24%) ITIL Certification
15 27 (12.33%) ServiceNow
16 26 (11.87%) Mentoring
16 26 (11.87%) Asset Management
17 25 (11.42%) Microsoft Office
18 22 (10.05%) Analytical Skills
18 22 (10.05%) JIRA
19 21 (9.59%) Problem Management
19 21 (9.59%) Windows
20 20 (9.13%) Agile
21 19 (8.68%) Stakeholder Management
21 19 (8.68%) Change Management
21 19 (8.68%) Coaching

Service Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (3.20%) IIS
1 7 (3.20%) SharePoint
2 2 (0.91%) Microsoft Exchange
Applications
1 25 (11.42%) Microsoft Office
2 6 (2.74%) MS Visio
Business Applications
1 12 (5.48%) Remedy ITSM
2 2 (0.91%) Infor M3
3 1 (0.46%) Magento
3 1 (0.46%) Payment Gateway
3 1 (0.46%) Shopify
Cloud Services
1 37 (16.89%) Microsoft 365
2 34 (15.53%) Azure
3 18 (8.22%) SaaS
4 11 (5.02%) AWS
5 4 (1.83%) Power Platform
6 2 (0.91%) Azure DevOps
6 2 (0.91%) GCP
7 1 (0.46%) BlazeMeter
7 1 (0.46%) Dynamics 365
7 1 (0.46%) Google Workspace
7 1 (0.46%) Rubrik
7 1 (0.46%) Stripe
Communications & Networking
1 15 (6.85%) VLAN
2 11 (5.02%) Wi-Fi
3 8 (3.65%) LAN
3 8 (3.65%) WAN
4 5 (2.28%) Firewall
4 5 (2.28%) VoIP
5 4 (1.83%) Network Security
6 2 (0.91%) VPN
6 2 (0.91%) Wireless
7 1 (0.46%) Cisco Firepower
7 1 (0.46%) DHCP
7 1 (0.46%) DNS
7 1 (0.46%) Internet
7 1 (0.46%) SD-WAN
7 1 (0.46%) SSL
7 1 (0.46%) TCP/IP
Database & Business Intelligence
1 8 (3.65%) SQL Server
2 4 (1.83%) Power BI
3 1 (0.46%) Data Warehouse
3 1 (0.46%) GIS
3 1 (0.46%) Redis
3 1 (0.46%) Relational Database
Development Applications
1 22 (10.05%) JIRA
2 1 (0.46%) Eclipse
2 1 (0.46%) Postman
General
1 83 (37.90%) Social Skills
2 38 (17.35%) Finance
3 22 (10.05%) Analytical Skills
4 16 (7.31%) Inclusion and Diversity
4 16 (7.31%) Retail
5 12 (5.48%) Law
6 6 (2.74%) Legal
6 6 (2.74%) Telecoms
7 5 (2.28%) Public Sector
8 4 (1.83%) Fire and Rescue
8 4 (1.83%) Games
8 4 (1.83%) Marketing
8 4 (1.83%) Organisational Skills
8 4 (1.83%) Police
9 3 (1.37%) Influencing Skills
9 3 (1.37%) Presentation Skills
10 2 (0.91%) Banking
10 2 (0.91%) Financial Institution
11 1 (0.46%) Automotive
11 1 (0.46%) Manufacturing
Libraries, Frameworks & Software Standards
1 8 (3.65%) .NET
2 4 (1.83%) Middleware
2 4 (1.83%) SOAP
3 1 (0.46%) Blazor
3 1 (0.46%) Web Services
Miscellaneous
1 32 (14.61%) Management Information System
2 17 (7.76%) Onboarding
3 12 (5.48%) CMDB
3 12 (5.48%) Private Cloud
4 11 (5.02%) Fibre Optics
5 7 (3.20%) Client/Server
6 6 (2.74%) Data Centre
7 5 (2.28%) Driving Licence
7 5 (2.28%) Foreign Exchange (FX)
8 4 (1.83%) CCTV
8 4 (1.83%) IoT
8 4 (1.83%) NHS
9 3 (1.37%) Product Ownership
10 2 (0.91%) Cyber Defence
10 2 (0.91%) iPhone
10 2 (0.91%) Legacy Systems
10 2 (0.91%) Mobile Games
10 2 (0.91%) Self-Motivation
11 1 (0.46%) Enterprise Software
11 1 (0.46%) Mobile App
Operating Systems
1 21 (9.59%) Windows
2 8 (3.65%) Windows 10
3 6 (2.74%) Linux
3 6 (2.74%) Mac OS
4 1 (0.46%) Windows Server
Processes & Methodologies
1 129 (58.90%) ITIL
2 117 (53.42%) Service Delivery
3 87 (39.73%) Service Management
4 80 (36.53%) ITSM
5 64 (29.22%) Continuous Improvement
6 44 (20.09%) Customer Service
7 38 (17.35%) Problem-Solving
8 37 (16.89%) Project Management
9 33 (15.07%) Incident Management
10 26 (11.87%) Asset Management
10 26 (11.87%) Mentoring
11 21 (9.59%) Problem Management
12 20 (9.13%) Agile
13 19 (8.68%) Change Management
13 19 (8.68%) Coaching
13 19 (8.68%) People Management
13 19 (8.68%) Roadmaps
13 19 (8.68%) Stakeholder Management
14 18 (8.22%) Process Improvement
15 17 (7.76%) Computer Science
Programming Languages
1 4 (1.83%) SQL
2 1 (0.46%) PHP
2 1 (0.46%) PowerShell
Qualifications
1 34 (15.53%) Degree
2 29 (13.24%) ITIL Certification
3 13 (5.94%) Computer Science Degree
4 9 (4.11%) Security Cleared
5 7 (3.20%) Azure Certification
5 7 (3.20%) ITIL Foundation Certificate
6 6 (2.74%) SC Cleared
7 4 (1.83%) CISSP
8 3 (1.37%) DV Cleared
9 2 (0.91%) CCSAS
9 2 (0.91%) CREST Certified
9 2 (0.91%) PMI Certification
9 2 (0.91%) PMP
10 1 (0.46%) CISA
10 1 (0.46%) CISM
10 1 (0.46%) GIAC
10 1 (0.46%) ISEB Practitioner
10 1 (0.46%) ISTQB
10 1 (0.46%) Network+ Certification
10 1 (0.46%) SANS
Quality Assurance & Compliance
1 34 (15.53%) SLA
2 8 (3.65%) Data Quality
3 7 (3.20%) GDPR
3 7 (3.20%) QA
4 6 (2.74%) ISO/IEC 27001
5 4 (1.83%) Accessibility
5 4 (1.83%) PMO
6 2 (0.91%) Actionable Recommendations
6 2 (0.91%) COBIT
6 2 (0.91%) ISO/IEC 17025
6 2 (0.91%) NCSC
6 2 (0.91%) NIST
7 1 (0.46%) ISO 22301
System Software
1 13 (5.94%) Active Directory
2 1 (0.46%) Varnish
2 1 (0.46%) Virtual Machines
2 1 (0.46%) Virtual Servers
2 1 (0.46%) VMware Infrastructure
Systems Management
1 2 (0.91%) Microsoft Intune
1 2 (0.91%) SCCM
2 1 (0.46%) Autotask
2 1 (0.46%) FortiGate
2 1 (0.46%) NetBackup
Vendors
1 67 (30.59%) Microsoft
2 27 (12.33%) ServiceNow
3 12 (5.48%) BMC
3 12 (5.48%) Remedy
4 7 (3.20%) Cisco
4 7 (3.20%) Oracle
5 4 (1.83%) Apple
6 3 (1.37%) Google
7 2 (0.91%) Infor
7 2 (0.91%) Intapp
7 2 (0.91%) Sun
8 1 (0.46%) Freshdesk
8 1 (0.46%) Meraki
8 1 (0.46%) Palo Alto
8 1 (0.46%) PayPal
8 1 (0.46%) Sitecore
8 1 (0.46%) Snow
8 1 (0.46%) Tenable
8 1 (0.46%) VMware
8 1 (0.46%) Zerto