The table below provides summary statistics and salary benchmarking for jobs advertised in Walsall requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 26 December 2025, with comparisons to the same periods in the previous two years.
|
|
6 months to
26 Dec 2025 |
Same period 2024 |
Same period 2023 |
| Rank |
8 |
- |
14 |
| Rank change year-on-year |
- |
- |
+3 |
| Permanent jobs citing Customer Service |
5 |
0 |
1 |
| As % of all permanent jobs in Walsall |
13.16% |
- |
2.00% |
| As % of the Processes & Methodologies category |
13.16% |
- |
2.04% |
| Number of salaries quoted |
5 |
0 |
1 |
| 10th Percentile |
- |
- |
- |
| 25th Percentile |
- |
- |
£19,250 |
| Median annual salary (50th Percentile) |
£24,000 |
- |
£20,500 |
| Median % change year-on-year |
- |
- |
-36.92% |
| 75th Percentile |
£40,000 |
- |
£21,750 |
| 90th Percentile |
- |
- |
- |
| West Midlands median annual salary |
£38,000 |
£45,000 |
£32,121 |
| % change year-on-year |
-15.56% |
+40.10% |
-1.17% |
Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Walsall.
| Permanent vacancies with a requirement for process or methodology skills |
38 |
64 |
49 |
| As % of all permanent jobs advertised in Walsall |
100.00% |
80.00% |
98.00% |
| Number of salaries quoted |
20 |
10 |
38 |
| 10th Percentile |
£24,000 |
£34,800 |
£25,500 |
| 25th Percentile |
£40,938 |
£35,438 |
£27,000 |
| Median annual salary (50th Percentile) |
£45,000 |
£36,250 |
£45,000 |
| Median % change year-on-year |
+24.14% |
-19.44% |
+38.46% |
| 75th Percentile |
- |
£59,063 |
£78,750 |
| 90th Percentile |
£50,088 |
£73,750 |
£94,500 |
| West Midlands median annual salary |
£50,000 |
£55,000 |
£50,000 |
| % change year-on-year |
-9.09% |
+10.00% |
-4.76% |
Customer Service
Job Vacancy Trend in Walsall
Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Walsall.
Customer Service
Salary Trend in Walsall
Salary distribution trend for jobs in Walsall citing Customer Service.
Customer Service
Salary Histogram in Walsall
Salary distribution for jobs citing Customer Service in Walsall over the 6 months to 26 December 2025.
Customer Service
Co-Occurring Skills & Capabilities in Walsall by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:
