Support Analyst Job Trends in Walsall

Support Analyst
West Midlands > Walsall

The median Support Analyst salary in Walsall is £24,000 per year, according to job vacancies posted during the 6 months leading to 24 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
24 Dec 2025
Same period 2024 Same period 2023
Rank 12 3 5
Rank change year-on-year -9 +2 +26
Permanent jobs requiring a Support Analyst 3 20 10
As % of all permanent jobs in Walsall 7.69% 25.00% 20.00%
As % of the Job Titles category 8.57% 27.78% 20.00%
Number of salaries quoted 3 8 10
10th Percentile - £31,500 £25,500
25th Percentile - £32,063 £25,875
Median annual salary (50th Percentile) £24,000 £35,500 £27,000
Median % change year-on-year -32.39% +31.48% -11.48%
75th Percentile - £36,000 -
90th Percentile - - -
West Midlands median annual salary £35,000 £34,000 £30,000
% change year-on-year +2.94% +13.33% -7.69%

All Permanent IT Job Vacancies
Walsall

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Walsall. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Walsall with a recognized job title 35 72 50
% of permanent jobs with a recognized job title 89.74% 90.00% 100.00%
Number of salaries quoted 19 16 39
10th Percentile £24,000 £31,500 £25,500
25th Percentile £41,250 £34,500 £27,000
Median annual salary (50th Percentile) £45,000 £36,000 £45,000
Median % change year-on-year +25.00% -20.00% +38.46%
75th Percentile - £48,438 £78,750
90th Percentile £52,675 £68,750 £94,250
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% -4.76%

Support Analyst
Job Vacancy Trend in Walsall

Historical trend showing the proportion of permanent IT job postings featuring 'Support Analyst' in the job title relative to all permanent IT jobs advertised in Walsall.

Support Analyst job vacancy trend in Walsall

Support Analyst
Salary Trend in Walsall

Salary distribution trend for Support Analyst job vacancies in Walsall.

Salary distribution trend for Support Analyst job vacancies in Walsall

Support Analyst Skill Set
Top 7 Co-Occurring Skills & Capabilities in Walsall

For the 6 months to 24 December 2025, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Walsall region featuring Support Analyst in the job title.

1 3 (100.00%) Active Directory
1 3 (100.00%) Customer Service
1 3 (100.00%) Logistics
1 3 (100.00%) Microsoft
1 3 (100.00%) Microsoft 365
1 3 (100.00%) Microsoft Exchange
1 3 (100.00%) Microsoft Office

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in Walsall by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (100.00%) Microsoft Exchange
Applications
1 3 (100.00%) Microsoft Office
Cloud Services
1 3 (100.00%) Microsoft 365
Miscellaneous
1 3 (100.00%) Driving Licence
Processes & Methodologies
1 3 (100.00%) Customer Service
1 3 (100.00%) Logistics
System Software
1 3 (100.00%) Active Directory
Vendors
1 3 (100.00%) Microsoft