1st/2nd Line Support Job Trends in Warrington

1st/2nd Line Support
Cheshire > Warrington

The median 1st/2nd Line Support salary in Warrington is £31,000 per year, according to job vacancies posted during the 6 months leading to 19 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
19 Dec 2025
Same period 2024 Same period 2023
Rank 21 - 24
Rank change year-on-year - - +27
Permanent jobs requiring a 1st/2nd Line Support 10 0 1
As % of all permanent jobs in Warrington 3.79% - 0.76%
As % of the Job Titles category 4.78% - 0.78%
Number of salaries quoted 10 0 1
10th Percentile - - -
25th Percentile £29,000 - £26,250
Median annual salary (50th Percentile) £31,000 - £27,500
Median % change year-on-year - - -1.79%
75th Percentile £32,000 - £28,750
90th Percentile - - -
Cheshire median annual salary £31,000 - £27,500
% change year-on-year - - -1.79%

All Permanent IT Job Vacancies
Warrington

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Warrington. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Warrington with a recognized job title 209 178 128
% of permanent jobs with a recognized job title 79.17% 94.18% 97.71%
Number of salaries quoted 107 96 105
10th Percentile £26,050 £32,500 £26,750
25th Percentile £29,000 £40,000 £36,500
Median annual salary (50th Percentile) £40,000 £47,500 £50,000
Median % change year-on-year -15.79% -5.00% +18.34%
75th Percentile £60,000 £54,063 £62,500
90th Percentile £80,000 £65,000 £72,581
Cheshire median annual salary £45,000 £47,500 £47,500
% change year-on-year -5.26% - +5.56%

1st/2nd Line Support
Job Vacancy Trend in Warrington

Historical trend showing the proportion of permanent IT job postings featuring '1st/2nd Line Support' in the job title relative to all permanent IT jobs advertised in Warrington.

1st/2nd Line Support job vacancy trend in Warrington

1st/2nd Line Support
Salary Trend in Warrington

Salary distribution trend for 1st/2nd Line Support job vacancies in Warrington.

Salary distribution trend for 1st/2nd Line Support job vacancies in Warrington

1st/2nd Line Support Skill Set
Top 14 Co-Occurring Skills & Capabilities in Warrington

For the 6 months to 19 December 2025, 1st/2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Warrington region featuring 1st/2nd Line Support in the job title.

1 10 (100.00%) MCP
1 10 (100.00%) Microsoft 365
1 10 (100.00%) Mobile Device Management
1 10 (100.00%) Windows
1 10 (100.00%) Windows 10
2 5 (50.00%) Continuous Improvement
2 5 (50.00%) Customer Service
2 5 (50.00%) Cyber Essentials
2 5 (50.00%) Microsoft
2 5 (50.00%) Microsoft Excel
2 5 (50.00%) Microsoft Office
2 5 (50.00%) Microsoft PowerPoint
2 5 (50.00%) Service Delivery
2 5 (50.00%) SLA

1st/2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in Warrington by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 5 (50.00%) Microsoft Excel
1 5 (50.00%) Microsoft Office
1 5 (50.00%) Microsoft PowerPoint
Cloud Services
1 10 (100.00%) Microsoft 365
General
1 10 (100.00%) Social Skills
2 5 (50.00%) Pharmaceutical
Miscellaneous
1 10 (100.00%) Driving Licence
Operating Systems
1 10 (100.00%) Windows
1 10 (100.00%) Windows 10
Processes & Methodologies
1 10 (100.00%) Mobile Device Management
2 5 (50.00%) Continuous Improvement
2 5 (50.00%) Customer Service
2 5 (50.00%) Service Delivery
Qualifications
1 10 (100.00%) MCP
Quality Assurance & Compliance
1 5 (50.00%) Cyber Essentials
1 5 (50.00%) SLA
Vendors
1 5 (50.00%) Microsoft