1st Line Support Job Trends in Warwickshire

First Line Support
West Midlands > Warwickshire

The median First Line Support salary in Warwickshire is £25,000 per year, according to job vacancies posted during the 6 months leading to 2 June 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
2 Jun 2026
Same period 2025 Same period 2024
Rank 63 - 87
Rank change year-on-year - - -
Permanent jobs requiring a 1st Line Support 5 0 6
As % of all permanent jobs in Warwickshire 0.48% - 0.51%
As % of the Job Titles category 0.51% - 0.54%
Number of salaries quoted 5 0 6
10th Percentile - - £20,875
25th Percentile - - £21,156
Median annual salary (50th Percentile) £25,000 - £25,250
75th Percentile - - £29,250
90th Percentile £30,250 - -
West Midlands median annual salary £27,000 £27,500 £25,000
% change year-on-year -1.82% +10.00% +11.51%

All Permanent IT Job Roles
Warwickshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Warwickshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Warwickshire with a recognized job title 976 414 1,110
% of permanent jobs with a recognized job title 93.67% 93.03% 93.59%
Number of salaries quoted 504 217 595
10th Percentile £30,000 £29,000 £25,750
25th Percentile £40,000 £31,250 £31,250
Median annual salary (50th Percentile) £55,000 £48,000 £45,000
Median % change year-on-year +14.58% +6.67% -13.52%
75th Percentile £65,000 £62,500 £60,000
90th Percentile £82,500 £71,250 £75,000
West Midlands median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -4.76%

1st Line Support
Job Vacancy Trend in Warwickshire

Historical trend showing the proportion of permanent IT job postings featuring '1st Line Support' in the job title relative to all permanent IT jobs advertised in Warwickshire.

1st Line Support job vacancy trend in Warwickshire

1st Line Support
Salary Trend in Warwickshire

Salary distribution trend for 1st Line Support job vacancies in Warwickshire.

Salary distribution trend for 1st Line Support job vacancies in Warwickshire

1st Line Support
Job Locations in Warwickshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Warwickshire region over the 6 months to 2 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Warwick - 1 £32,500 -
1st Line Support
West Midlands

1st Line Support Skill Set
Top 8 Co-Occurring Skills & Capabilities in Warwickshire

For the 6 months to 2 June 2026, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Warwickshire region featuring 1st Line Support in the job title.

1 4 (80.00%) AI
1 4 (80.00%) Customer Experience
1 4 (80.00%) Customer Service
1 4 (80.00%) Degree
1 4 (80.00%) Problem-Solving
1 4 (80.00%) SaaS
1 4 (80.00%) Time Management
2 1 (20.00%) ITIL

1st Line Support Skill Set
Co-Occurring Skills & Capabilities in Warwickshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 4 (80.00%) SaaS
General
1 4 (80.00%) Automotive
1 4 (80.00%) Finance
1 4 (80.00%) Legal
1 4 (80.00%) Retail
2 1 (20.00%) Social Skills
Miscellaneous
1 1 (20.00%) PACS
Processes & Methodologies
1 4 (80.00%) AI
1 4 (80.00%) Customer Experience
1 4 (80.00%) Customer Service
1 4 (80.00%) Problem-Solving
1 4 (80.00%) Time Management
2 1 (20.00%) ITIL
Qualifications
1 4 (80.00%) Degree