Period
to 18 September 2018

The median annual salary for a 2nd Line Support Analyst was £26,500 in advertised job vacancies in Warwickshire during the 6 months to 18 September 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Analyst
West Midlands > Warwickshire
6 months to
18 Sep 2018
Same period 2017 Same period 2016
Rank 75 109 -
Rank change year-on-year +34 - +115
Permanent jobs requiring a 2nd Line Support Analyst 1 1 0
As % of all permanent IT jobs advertised in Warwickshire 0.12% 0.080% -
As % of the Job Titles category 0.13% 0.081% -
Number of salaries quoted 1 1 0
Warwickshire median annual salary £26,500 £25,000 -
Median salary % change year-on-year +6.00% - -
West Midlands median annual salary £26,750 £24,000 £24,000
% change year-on-year +11.46% - -5.88%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Warwickshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Warwickshire
Permanent vacancies in Warwickshire with a recognized job title 778 1,229 1,219
% of permanent IT jobs with a recognized job title 95.23% 97.93% 97.29%
Number of salaries quoted 633 1,111 906
Warwickshire median annual salary £42,500 £37,500 £40,000
Median salary % change year-on-year +13.33% -6.25% +6.67%
10th Percentile £26,000 £23,750 £23,167
90th Percentile £68,750 £57,500 £58,750
West Midlands median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - -

2nd Line Support Analyst
Job Vacancy Trend in Warwickshire

Job postings that featured 2nd Line Support Analyst in the job title as a percentage of all IT jobs advertised in Warwickshire.

Job vacancy trend for 2nd Line Support Analyst in Warwickshire

2nd Line Support Analyst
Salary Trend in Warwickshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst in Warwickshire.

Salary trend for 2nd Line Support Analyst in Warwickshire

2nd Line Support Analyst
Job Locations in Warwickshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the Warwickshire region over the 6 months to 18 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwick - 1 £26,500 -
2nd Line Support Analyst
West Midlands

2nd Line Support Analyst Skill Set
Top 18 Co-occurring IT Skills in Warwickshire

For the 6 months to 18 September 2018, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Warwickshire region featuring 2nd Line Support Analyst in the job title.

1 1 (100.00%) Microsoft Office
1 1 (100.00%) Windows
1 1 (100.00%) TCP/IP
1 1 (100.00%) Active Directory
1 1 (100.00%) Mac OS X
1 1 (100.00%) Internet
1 1 (100.00%) Remedy
1 1 (100.00%) Project Management
1 1 (100.00%) Service Delivery
1 1 (100.00%) ITSM
1 1 (100.00%) Remedy ITSM
1 1 (100.00%) Windows Server 2008
1 1 (100.00%) Windows 7
1 1 (100.00%) Office 365
1 1 (100.00%) Windows 8
1 1 (100.00%) Windows Server 2012
1 1 (100.00%) Windows 10
1 1 (100.00%) Windows Server

2nd Line Support Analyst Skill Set
Co-occurring IT Skills in Warwickshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (100.00%) Microsoft Office
Business Applications
1 1 (100.00%) Remedy ITSM
Cloud Services
1 1 (100.00%) Office 365
Communications & Networking
1 1 (100.00%) Internet
1 1 (100.00%) TCP/IP
Operating Systems
1 1 (100.00%) Mac OS X
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
1 1 (100.00%) Windows 7
1 1 (100.00%) Windows 8
1 1 (100.00%) Windows Server
1 1 (100.00%) Windows Server 2008
1 1 (100.00%) Windows Server 2012
Processes & Methodologies
1 1 (100.00%) ITSM
1 1 (100.00%) Project Management
1 1 (100.00%) Service Delivery
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Remedy