The median annual salary for a 2nd Line Support was £25,000 in advertised job vacancies in Warwickshire during the 3 months to 23 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
West Midlands / Warwickshire
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 72 78 81
Rank change year-on-year +6 +3  
Permanent jobs requiring a 2nd Line Support 2 3 4
As % of all permanent IT jobs advertised in Warwickshire 0.32% 0.47% 0.47%
As % of the Job Titles category 0.32% 0.48% 0.50%
Number of salaries quoted 1 1 4
Median salary £25,000 £23,922 £26,500
Median salary % change year-on-year +4.50% -9.72%  
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Warwickshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Warwickshire
Permanent job vacancies with a job title containing a recognized job role 618 630 801
As % of all permanent IT job vacancies advertised in Warwickshire 97.94% 98.44% 95.02%
Number of salaries quoted 562 453 706
Median salary £34,000 £41,000 £37,500
Median salary % change year-on-year -17.07% +9.33%  
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £52,500 £55,000 £57,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

2nd Line Support
Job Vacancy Trend in Warwickshire

The job posting trend of jobs advertised in Warwickshire that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Warwickshire

2nd Line Support
Salary Trend in Warwickshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Warwickshire.

Salary trend for 2nd Line Support in Warwickshire

2nd Line Support Skill Set
Top 26 Co-occurring IT Skills in Warwickshire

For the 6 months to 23 June 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Warwickshire region featuring 2nd Line Support in the job title.

1 3 (100.00%) Windows
2 2 (66.67%) Windows Server 2012
2 2 (66.67%) Microsoft Office
2 2 (66.67%) Windows Server
2 2 (66.67%) Microsoft
2 2 (66.67%) Active Directory
3 1 (33.33%) Citrix
3 1 (33.33%) Microsoft Certification
3 1 (33.33%) SAN
3 1 (33.33%) Firewall
3 1 (33.33%) VMware
3 1 (33.33%) Windows Server 2008
3 1 (33.33%) Office 365
3 1 (33.33%) SQL
3 1 (33.33%) SAP
3 1 (33.33%) Exchange Server 2013
3 1 (33.33%) SharePoint
3 1 (33.33%) MS Exchange
3 1 (33.33%) ADSL
3 1 (33.33%) LAN
3 1 (33.33%) WAN
3 1 (33.33%) DHCP
3 1 (33.33%) TCP/IP
3 1 (33.33%) VPN
3 1 (33.33%) DNS
3 1 (33.33%) Cisco

2nd Line Support Skill Set
Co-occurring IT Skills in Warwickshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (33.33%) Exchange Server 2013
1 1 (33.33%) MS Exchange
1 1 (33.33%) SharePoint
Applications
1 2 (66.67%) Microsoft Office
Cloud Services
1 1 (33.33%) Office 365
Communications & Networking
1 1 (33.33%) ADSL
1 1 (33.33%) DHCP
1 1 (33.33%) DNS
1 1 (33.33%) Firewall
1 1 (33.33%) LAN
1 1 (33.33%) SAN
1 1 (33.33%) TCP/IP
1 1 (33.33%) VPN
1 1 (33.33%) WAN
Operating Systems
1 3 (100.00%) Windows
2 2 (66.67%) Windows Server
2 2 (66.67%) Windows Server 2012
3 1 (33.33%) Windows Server 2008
Programming Languages
1 1 (33.33%) SQL
Qualifications
1 1 (33.33%) Microsoft Certification
System Software
1 2 (66.67%) Active Directory
Vendors
1 2 (66.67%) Microsoft
2 1 (33.33%) Cisco
2 1 (33.33%) Citrix
2 1 (33.33%) SAP
2 1 (33.33%) VMware