The median annual salary for a 2nd Line Support was £27,000 in advertised job vacancies in Warwickshire during the 3 months to 29 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
West Midlands / Warwickshire
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 65 90 78
Rank change year-on-year +25 -12  
Permanent jobs requiring a 2nd Line Support 1 4 1
As % of all permanent IT jobs advertised in Warwickshire 0.17% 0.53% 0.14%
As % of the Job Titles category 0.17% 0.54% 0.14%
Number of salaries quoted 1 4 1
Median salary £27,000 £33,750 £21,500
Median salary % change year-on-year -20.00% +56.97%  
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Warwickshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Warwickshire
Permanent job vacancies with a job title containing a recognized job role 577 736 704
As % of all permanent IT job vacancies advertised in Warwickshire 96.33% 98.00% 96.44%
Number of salaries quoted 482 569 646
Median salary £37,500 £41,000 £42,500
Median salary % change year-on-year -8.53% -3.52%  
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £55,000 £52,500 £57,500
UK excluding London median salary £41,500 £41,500 £40,000
% change year-on-year - +3.75%  

2nd Line Support
Job Vacancy Trend in Warwickshire

The job posting trend of jobs advertised in Warwickshire that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Warwickshire

2nd Line Support
Salary Trend in Warwickshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Warwickshire.

Salary trend for 2nd Line Support in Warwickshire

2nd Line Support
Job Locations in Warwickshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Warwickshire region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nuneaton - 1 £27,000 -
2nd Line Support
West Midlands

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Warwickshire

For the 6 months to 29 March 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Warwickshire region featuring 2nd Line Support in the job title.

1 2 (50.00%) Cisco Wireless
1 2 (50.00%) Wireless
1 2 (50.00%) Telecoms
1 2 (50.00%) Problem Management
1 2 (50.00%) Windows Server 2008
1 2 (50.00%) ITIL V3
1 2 (50.00%) Office 365
1 2 (50.00%) ITIL
1 2 (50.00%) Windows
1 2 (50.00%) WAN
1 2 (50.00%) Cisco
1 2 (50.00%) Microsoft
1 2 (50.00%) CCNP
1 2 (50.00%) MS Office
1 2 (50.00%) Active Directory
1 2 (50.00%) Cisco Certification
1 2 (50.00%) Remedy
2 1 (25.00%) Microsoft Certification
2 1 (25.00%) SAP
2 1 (25.00%) CCNA
2 1 (25.00%) SharePoint
2 1 (25.00%) MS Exchange
2 1 (25.00%) Windows 8
2 1 (25.00%) Windows Server 2012
2 1 (25.00%) Exchange Server 2007
2 1 (25.00%) Advertising
2 1 (25.00%) VMware
2 1 (25.00%) Windows 7
2 1 (25.00%) Windows Server
2 1 (25.00%) SQL

2nd Line Support Skill Set
Co-occurring IT Skills in Warwickshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (25.00%) Exchange Server 2007
1 1 (25.00%) MS Exchange
1 1 (25.00%) SharePoint
Applications
1 2 (50.00%) MS Office
Cloud Services
1 2 (50.00%) Office 365
Communications & Networking
1 2 (50.00%) Cisco Wireless
1 2 (50.00%) WAN
1 2 (50.00%) Wireless
General
1 2 (50.00%) Telecoms
2 1 (25.00%) Advertising
Operating Systems
1 2 (50.00%) Windows
1 2 (50.00%) Windows Server 2008
2 1 (25.00%) Windows 7
2 1 (25.00%) Windows 8
2 1 (25.00%) Windows Server
2 1 (25.00%) Windows Server 2012
Processes & Methodologies
1 2 (50.00%) ITIL
1 2 (50.00%) ITIL V3
1 2 (50.00%) Problem Management
Programming Languages
1 1 (25.00%) SQL
Qualifications
1 2 (50.00%) CCNP
1 2 (50.00%) Cisco Certification
2 1 (25.00%) CCNA
2 1 (25.00%) Microsoft Certification
System Software
1 2 (50.00%) Active Directory
Vendors
1 2 (50.00%) Cisco
1 2 (50.00%) Microsoft
1 2 (50.00%) Remedy
2 1 (25.00%) SAP
2 1 (25.00%) VMware