2nd Line Support Jobs in Warwickshire

Second Line Support
West Midlands > Warwickshire

The median Second Line Support salary in Warwickshire is £30,000 per year, according to job vacancies posted during the 6 months leading to 10 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
10 May 2025
Same period 2024 Same period 2023
Rank 89 79 123
Rank change year-on-year -10 +44 -13
Permanent jobs requiring a 2nd Line Support 5 9 5
As % of all permanent jobs advertised in Warwickshire 0.39% 0.87% 0.33%
As % of the Job Titles category 0.41% 0.95% 0.38%
Number of salaries quoted 5 7 4
10th Percentile £27,050 - -
25th Percentile £29,000 £28,250 £36,250
Median annual salary (50th Percentile) £30,000 £29,500 £37,500
Median % change year-on-year +1.69% -21.33% +25.00%
75th Percentile £31,000 £34,000 £38,750
90th Percentile £31,300 - -
West Midlands median annual salary £30,500 £29,500 £27,500
% change year-on-year +3.39% +7.27% +5.77%

All Permanent IT Job Vacancies
Warwickshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Warwickshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Warwickshire with a recognized job title 1,210 951 1,310
% of permanent jobs with a recognized job title 93.73% 92.24% 87.28%
Number of salaries quoted 217 527 332
10th Percentile £29,000 £25,750 £35,000
25th Percentile £31,250 £31,229 £42,500
Median annual salary (50th Percentile) £48,500 £45,000 £52,500
Median % change year-on-year +7.78% -14.29% +16.67%
75th Percentile £62,500 £62,500 £67,500
90th Percentile £71,250 £75,500 £75,000
West Midlands median annual salary £52,500 £50,000 £52,500
% change year-on-year +5.00% -4.76% +5.00%

2nd Line Support
Job Vacancy Trend in Warwickshire

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Warwickshire.

Job vacancy trend for 2nd Line Support in Warwickshire

2nd Line Support
Salary Trend in Warwickshire

3-month moving average salary quoted in jobs citing 2nd Line Support in Warwickshire.

Salary trend for 2nd Line Support in Warwickshire

2nd Line Support
Job Locations in Warwickshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Warwickshire region over the 6 months to 10 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Stratford-upon-Avon - 3 £30,000 -
Warwick - 1 £26,500 -
2nd Line Support
West Midlands

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Warwickshire

For the 6 months to 10 May 2025, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Warwickshire region featuring 2nd Line Support in the job title.

1 5 (100.00%) Active Directory
1 5 (100.00%) Windows
1 5 (100.00%) Azure
1 5 (100.00%) Microsoft 365
2 4 (80.00%) Windows 10
2 4 (80.00%) Windows Server
2 4 (80.00%) VMware
3 3 (60.00%) VLAN
3 3 (60.00%) Data Protection Act
3 3 (60.00%) Data Protection
3 3 (60.00%) Case Management
3 3 (60.00%) vSphere
3 3 (60.00%) Law
3 3 (60.00%) Legal
3 3 (60.00%) Project Delivery
3 3 (60.00%) ITIL
4 2 (40.00%) Social Skills
5 1 (20.00%) Exchange Server 2010
5 1 (20.00%) Microsoft Exchange
5 1 (20.00%) PBX
5 1 (20.00%) Microsoft
5 1 (20.00%) Problem-Solving
5 1 (20.00%) Microsoft Intune
5 1 (20.00%) Exchange Server 2013
5 1 (20.00%) Entra ID
5 1 (20.00%) VMware Infrastructure
5 1 (20.00%) Hyper-V
5 1 (20.00%) Symantec
5 1 (20.00%) Norton AntiVirus
5 1 (20.00%) Sophos

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Warwickshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (20.00%) Exchange Server 2010
1 1 (20.00%) Exchange Server 2013
1 1 (20.00%) Microsoft Exchange
Cloud Services
1 5 (100.00%) Azure
1 5 (100.00%) Microsoft 365
2 1 (20.00%) Entra ID
Communications & Networking
1 3 (60.00%) VLAN
2 1 (20.00%) Firewall
2 1 (20.00%) PBX
General
1 3 (60.00%) Law
1 3 (60.00%) Legal
2 2 (40.00%) Social Skills
3 1 (20.00%) Finance
Miscellaneous
1 3 (60.00%) Data Protection Act
Operating Systems
1 5 (100.00%) Windows
2 4 (80.00%) Windows 10
2 4 (80.00%) Windows Server
Processes & Methodologies
1 3 (60.00%) Case Management
1 3 (60.00%) Data Protection
1 3 (60.00%) ITIL
1 3 (60.00%) Project Delivery
2 1 (20.00%) Problem-Solving
System Software
1 5 (100.00%) Active Directory
2 3 (60.00%) vSphere
3 1 (20.00%) Hyper-V
3 1 (20.00%) VMware Infrastructure
Systems Management
1 1 (20.00%) Microsoft Intune
1 1 (20.00%) Norton AntiVirus
Vendors
1 4 (80.00%) VMware
2 1 (20.00%) Microsoft
2 1 (20.00%) Sophos
2 1 (20.00%) Symantec