Period
to 28 March 2020

The following table provides summary statistics for permanent job vacancies advertised in Watford with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 28 March 2020 with a comparison to the same period in the previous 2 years.

Service Delivery
Hertfordshire > Watford
6 months to
28 Mar 2020
Same period 2019 Same period 2018
Rank 44 52 85
Rank change year-on-year +8 +33 -6
Permanent jobs citing Service Delivery 25 36 15
As % of all permanent jobs advertised in Watford 5.46% 4.05% 1.51%
As % of the Processes & Methodologies category 6.19% 4.71% 1.66%
Number of salaries quoted 17 12 7
Median annual salary £42,500 £33,000 £50,000
Median salary % change year-on-year +28.79% -34.00% +17.65%
10th Percentile £32,500 £25,000 £49,000
90th Percentile £70,000 £62,000 £119,250
Hertfordshire median annual salary £49,750 £47,500 £60,000
% change year-on-year +4.74% -20.83% +26.32%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Watford with a requirement for process or methodology skills.

All Process and Methodology Skills
Watford
Permanent vacancies with a requirement for process or methodology skills 404 765 902
As % of all permanent IT jobs advertised in Watford 88.21% 86.15% 90.74%
Number of salaries quoted 337 577 804
Median annual salary £50,000 £50,000 £50,000
10th Percentile £26,250 £27,200 £30,000
90th Percentile £87,500 £77,500 £67,500
Hertfordshire median annual salary £51,000 £50,000 £50,000
% change year-on-year +2.00% - +5.26%

Service Delivery
Job Vacancy Trend in Watford

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Watford.

Job vacancy trend for Service Delivery in Watford

Service Delivery
Salary Trend in Watford

3-month moving average salary quoted in jobs citing Service Delivery in Watford.

Salary trend for Service Delivery in Watford

Service Delivery
Salary Histogram in Watford

Salary distribution for jobs citing Service Delivery in Watford over the 6 months to 28 March 2020.

Salary histogram for Service Delivery in Watford

For the 6 months to 28 March 2020, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Watford region with a requirement for Service Delivery.

1 12 (48.00%) Analytical Skills
2 10 (40.00%) Change Management
2 10 (40.00%) Microsoft
3 9 (36.00%) VMware
3 9 (36.00%) VMware Infrastructure
3 9 (36.00%) Azure
3 9 (36.00%) Project Delivery
4 8 (32.00%) Problem-Solving
4 8 (32.00%) Management Information System
5 7 (28.00%) Wireless
5 7 (28.00%) Disaster Recovery
5 7 (28.00%) Firewall
5 7 (28.00%) Cisco
5 7 (28.00%) Incident Management
5 7 (28.00%) Active Directory
5 7 (28.00%) HP
5 7 (28.00%) Citrix
5 7 (28.00%) SAN
5 7 (28.00%) NetApp
5 7 (28.00%) Windows Server 2003
5 7 (28.00%) SQL
5 7 (28.00%) ITIL
5 7 (28.00%) Windows
5 7 (28.00%) SharePoint
5 7 (28.00%) LAN
5 7 (28.00%) WAN
5 7 (28.00%) DHCP
5 7 (28.00%) TCP/IP
5 7 (28.00%) DNS
5 7 (28.00%) Configuration Management

Service Delivery
Co-occurring IT Skills in Watford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (28.00%) SharePoint
Applications
1 3 (12.00%) Microsoft Excel
2 1 (4.00%) Microsoft Office
2 1 (4.00%) Microsoft PowerPoint
Cloud Services
1 9 (36.00%) Azure
2 7 (28.00%) Azure Active Directory
2 7 (28.00%) Office 365
2 7 (28.00%) OneDrive
3 2 (8.00%) AWS
3 2 (8.00%) Power Platform
Communications & Networking
1 7 (28.00%) Cisco Wireless
1 7 (28.00%) DHCP
1 7 (28.00%) DNS
1 7 (28.00%) Firewall
1 7 (28.00%) LAN
1 7 (28.00%) SAN
1 7 (28.00%) TCP/IP
1 7 (28.00%) WAN
1 7 (28.00%) Wireless
2 4 (16.00%) 2.5G
2 4 (16.00%) 2G
2 4 (16.00%) 3G
2 4 (16.00%) 4G
2 4 (16.00%) 5G
3 2 (8.00%) Converged Networks
3 2 (8.00%) Unified Communications
Database & Business Intelligence
1 2 (8.00%) Big Data
1 2 (8.00%) Power BI
1 2 (8.00%) Spotfire
2 1 (4.00%) Relational Database
General
1 6 (24.00%) Finance
2 5 (20.00%) Telecoms
3 4 (16.00%) Retail
4 1 (4.00%) French Language
4 1 (4.00%) German Language
4 1 (4.00%) Legal
4 1 (4.00%) Manufacturing
4 1 (4.00%) Public Sector
4 1 (4.00%) Swedish Language
Job Titles
1 12 (48.00%) Analyst
2 11 (44.00%) Service Analyst
3 7 (28.00%) 3rd Line Support
3 7 (28.00%) 3rd Line Support Analyst
3 7 (28.00%) Delivery Manager
3 7 (28.00%) Network Analyst
3 7 (28.00%) Network Support
3 7 (28.00%) Network Support Analyst
3 7 (28.00%) Service Delivery Manager
3 7 (28.00%) Service Manager
3 7 (28.00%) Support Analyst
4 6 (24.00%) Service Desk Analyst
4 6 (24.00%) Service Desk Support
4 6 (24.00%) Service Desk Support Analyst
5 5 (20.00%) Coordinator
5 5 (20.00%) Project Analyst
5 5 (20.00%) Project Coordinator
5 5 (20.00%) Service Delivery Analyst
5 5 (20.00%) Service Delivery Coordinator
6 2 (8.00%) Enterprise Solutions Architect
Miscellaneous
1 12 (48.00%) Analytical Skills
2 8 (32.00%) Management Information System
3 3 (12.00%) Self-Motivation
4 2 (8.00%) Data Centre
5 1 (4.00%) Hybrid Cloud
5 1 (4.00%) Industry 4.0
Operating Systems
1 7 (28.00%) Windows
1 7 (28.00%) Windows Server
1 7 (28.00%) Windows Server 2003
1 7 (28.00%) Windows Server 2008
1 7 (28.00%) Windows Server 2012
Processes & Methodologies
1 10 (40.00%) Change Management
2 9 (36.00%) Project Delivery
3 8 (32.00%) Problem-Solving
4 7 (28.00%) Configuration Management
4 7 (28.00%) Disaster Recovery
4 7 (28.00%) Email Filtering
4 7 (28.00%) Incident Management
4 7 (28.00%) ITIL
4 7 (28.00%) Kalman Filter
4 7 (28.00%) Technical Analysis
4 7 (28.00%) Web Filtering
5 6 (24.00%) Root Cause Analysis
6 5 (20.00%) PRINCE2
6 5 (20.00%) Project Planning
7 4 (16.00%) Business Development
7 4 (16.00%) Mentoring
8 3 (12.00%) BPR
8 3 (12.00%) Business Process Improvement
8 3 (12.00%) Continuous Improvement
8 3 (12.00%) Financial Analysis
Programming Languages
1 7 (28.00%) SQL
Qualifications
1 1 (4.00%) Degree
Quality Assurance & Compliance
1 5 (20.00%) PMO
2 4 (16.00%) SLA
System Software
1 9 (36.00%) VMware Infrastructure
2 7 (28.00%) Active Directory
2 7 (28.00%) vSphere
Systems Management
1 7 (28.00%) SCCM
Vendors
1 10 (40.00%) Microsoft
2 9 (36.00%) VMware
3 7 (28.00%) Cisco
3 7 (28.00%) Citrix
3 7 (28.00%) HP
3 7 (28.00%) NetApp
4 2 (8.00%) Tableau