Period
to 19 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Hertfordshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
East of England > Hertfordshire
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 119 103 86
Rank change year-on-year -16 -17 +24
Permanent jobs citing Service Delivery 98 126 184
As % of all permanent IT jobs advertised in Hertfordshire 2.26% 2.83% 3.41%
As % of the Processes & Methodologies category 2.67% 3.22% 3.90%
Number of salaries quoted 76 101 104
Hertfordshire median annual salary £50,000 £55,000 £50,000
Median salary % change year-on-year -9.09% +10.00% +11.11%
10th Percentile £38,725 £26,000 £27,075
90th Percentile £76,250 £66,500 £63,750
East of England median annual salary £45,000 £47,500 £49,750
% change year-on-year -5.26% -4.52% +10.56%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Permanent vacancies with a requirement for process or methodology skills 3677 3918 4717
As % of all permanent IT jobs advertised in Hertfordshire 84.65% 87.85% 87.51%
Number of salaries quoted 3103 3237 3833
Hertfordshire median annual salary £47,500 £50,000 £47,500
Median salary % change year-on-year -5.00% +5.26% +2.15%
10th Percentile £28,500 £27,500 £26,750
90th Percentile £71,250 £72,500 £71,250
East of England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +3.45%

Service Delivery
Job Vacancy Trend in Hertfordshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Service Delivery in Hertfordshire

Service Delivery
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Hertfordshire.

Salary trend for Service Delivery in Hertfordshire

Service Delivery
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing Service Delivery in Hertfordshire over the 6 months to 19 November 2017.

Salary histogram for Service Delivery in Hertfordshire

Service Delivery
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Hertfordshire region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hatfield +14 21 £68,750 +61.76% 3
Watford -29 19 £50,000 +13.64% 2
Stevenage +5 7 £45,000 -
Borehamwood -8 7 £45,000 +50.00%
St Albans +7 6 £80,000 +45.45%
Hemel Hempstead -12 6 £37,750 -31.36% 2
Rickmansworth -5 4 £56,750 -1.30%
Hertford - 1 £42,500 -
Hoddesdon - 1 £21,500 -
Service Delivery
East of England

For the 6 months to 19 November 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region with a requirement for Service Delivery.

1 33 (33.67%) ITIL
2 27 (27.55%) Microsoft
3 25 (25.51%) Finance
4 21 (21.43%) Windows
5 17 (17.35%) Service Management
5 17 (17.35%) Stakeholder Management
6 15 (15.31%) SQL Server
6 15 (15.31%) SLA
7 14 (14.29%) SQL
8 13 (13.27%) Logistics
9 12 (12.24%) Microsoft Certification
10 11 (11.22%) ERP
10 11 (11.22%) SAP
10 11 (11.22%) Data Centre
11 10 (10.20%) DevOps
11 10 (10.20%) Python
11 10 (10.20%) Java
11 10 (10.20%) VMware
11 10 (10.20%) Incident Management
11 10 (10.20%) ISO/IEC 27001
11 10 (10.20%) Degree
12 9 (9.18%) Agile Software Development
12 9 (9.18%) Problem Management
12 9 (9.18%) Continuous Improvement
12 9 (9.18%) Root Cause Analysis
12 9 (9.18%) Configuration Management
12 9 (9.18%) Middleware
12 9 (9.18%) Linux
13 8 (8.16%) Migration
13 8 (8.16%) High Availability

Service Delivery
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (7.14%) SharePoint
2 6 (6.12%) Cloud Foundry
2 6 (6.12%) OpenStack
2 6 (6.12%) SharePoint 2010
3 2 (2.04%) Apache
3 2 (2.04%) MS Exchange
3 2 (2.04%) Oracle HTTP Server
4 1 (1.02%) IIS
Applications
1 7 (7.14%) Microsoft Office
2 6 (6.12%) Microsoft Excel
3 4 (4.08%) Microsoft PowerPoint
4 1 (1.02%) MS Visio
Business Applications
1 4 (4.08%) SAP ERP
1 4 (4.08%) SAP SM
2 3 (3.06%) Magento
2 3 (3.06%) SAP GRC
3 1 (1.02%) Remedy ITSM
Cloud Services
1 4 (4.08%) Office 365
2 3 (3.06%) SaaS
3 1 (1.02%) IaaS
3 1 (1.02%) Microsoft Azure
3 1 (1.02%) PaaS
Communications & Networking
1 6 (6.12%) Broadband
1 6 (6.12%) Wi-Fi
2 5 (5.10%) Firewall
2 5 (5.10%) LAN
3 3 (3.06%) DHCP
3 3 (3.06%) DNS
3 3 (3.06%) Internet
3 3 (3.06%) LDAP
3 3 (3.06%) SMS
3 3 (3.06%) TCP/IP
3 3 (3.06%) VoIP
4 2 (2.04%) Cisco ASA
4 2 (2.04%) HTTP
4 2 (2.04%) NAS
4 2 (2.04%) SAN
4 2 (2.04%) VPN
5 1 (1.02%) DWDM
5 1 (1.02%) Network Security
5 1 (1.02%) VLAN
5 1 (1.02%) WAN
Database & Business Intelligence
1 15 (15.31%) SQL Server
2 6 (6.12%) Apache Cassandra
2 6 (6.12%) NoSQL
2 6 (6.12%) PostgreSQL
2 6 (6.12%) SQL Server 2012
2 6 (6.12%) SQL Server 2016
3 3 (3.06%) Relational Database
4 2 (2.04%) MongoDB
5 1 (1.02%) MySQL
Development Applications
1 6 (6.12%) Jenkins
2 2 (2.04%) Ant
2 2 (2.04%) Git (software)
General
1 25 (25.51%) Finance
2 8 (8.16%) Retail
3 7 (7.14%) Manufacturing
4 6 (6.12%) Automotive
4 6 (6.12%) Pharmaceutical
4 6 (6.12%) Publishing
5 5 (5.10%) Advertising
6 3 (3.06%) Games
7 2 (2.04%) French Language
8 1 (1.02%) Aerospace
8 1 (1.02%) Billing
Job Titles
1 22 (22.45%) Service Manager
2 17 (17.35%) Delivery Manager
2 17 (17.35%) Services Delivery Manager
3 12 (12.24%) Analyst
4 9 (9.18%) Consultant
4 9 (9.18%) Project Manager
5 8 (8.16%) DevOps Engineer
6 6 (6.12%) Data Engineer
6 6 (6.12%) SAP Manager
6 6 (6.12%) SharePoint Consultant
7 5 (5.10%) Data Analyst
7 5 (5.10%) Head of Operations
7 5 (5.10%) Infrastructure Manager
7 5 (5.10%) Infrastructure Project Manager
7 5 (5.10%) Senior DevOps
7 5 (5.10%) Senior DevOps Engineer
7 5 (5.10%) SQL Analyst
7 5 (5.10%) SQL Data Analyst
8 4 (4.08%) IT Manager
8 4 (4.08%) SAP Delivery Manager
Libraries, Frameworks & Software Standards
1 9 (9.18%) Middleware
2 6 (6.12%) .NET
2 6 (6.12%) Memcached
3 3 (3.06%) Flash
4 2 (2.04%) HTML
4 2 (2.04%) J2EE
4 2 (2.04%) Velocity
4 2 (2.04%) Web Services
4 2 (2.04%) XML
5 1 (1.02%) LAMP
5 1 (1.02%) SAP PI
Miscellaneous
1 11 (11.22%) Data Centre
2 7 (7.14%) Computer Science
3 6 (6.12%) Private Cloud
4 5 (5.10%) FMCG
4 5 (5.10%) Management Information System
5 4 (4.08%) Analytical Skills
6 3 (3.06%) Driving Licence
6 3 (3.06%) Virtual Team
7 2 (2.04%) Fintech
7 2 (2.04%) NHS
8 1 (1.02%) CMDB
8 1 (1.02%) Distributed Denial-of-Service
8 1 (1.02%) iPad
8 1 (1.02%) User Experience
Operating Systems
1 21 (21.43%) Windows
2 9 (9.18%) Linux
3 8 (8.16%) Windows 10
4 4 (4.08%) Solaris
4 4 (4.08%) Unix
4 4 (4.08%) Windows 7
5 2 (2.04%) AIX
5 2 (2.04%) HPUX
5 2 (2.04%) Mac OS X
5 2 (2.04%) Windows Server
6 1 (1.02%) Android
Processes & Methodologies
1 33 (33.67%) ITIL
2 17 (17.35%) Service Management
2 17 (17.35%) Stakeholder Management
3 13 (13.27%) Logistics
4 11 (11.22%) ERP
5 10 (10.20%) DevOps
5 10 (10.20%) Incident Management
6 9 (9.18%) Agile Software Development
6 9 (9.18%) Configuration Management
6 9 (9.18%) Continuous Improvement
6 9 (9.18%) Problem Management
6 9 (9.18%) Root Cause Analysis
7 8 (8.16%) Contract Management
7 8 (8.16%) High Availability
7 8 (8.16%) Migration
7 8 (8.16%) Use Case
8 7 (7.14%) Change Management
8 7 (7.14%) ITIL V3
8 7 (7.14%) ITSM
8 7 (7.14%) Process Improvement
Programming Languages
1 14 (14.29%) SQL
2 10 (10.20%) Java
2 10 (10.20%) Python
3 8 (8.16%) PowerShell
4 6 (6.12%) Ruby
5 4 (4.08%) C
5 4 (4.08%) PHP
6 3 (3.06%) Perl
7 2 (2.04%) Bash Shell
7 2 (2.04%) JavaScript
7 2 (2.04%) Jython
7 2 (2.04%) Shell Script
8 1 (1.02%) VBScript
Qualifications
1 12 (12.24%) Microsoft Certification
2 10 (10.20%) Degree
3 6 (6.12%) MCP
4 5 (5.10%) Computer Science Degree
4 5 (5.10%) ISEB
4 5 (5.10%) MCSA
5 4 (4.08%) SC Cleared
5 4 (4.08%) Security Cleared
6 3 (3.06%) Cisco Certification
6 3 (3.06%) ITIL Certification
7 2 (2.04%) CCNA
7 2 (2.04%) PRINCE2 Practitioner
8 1 (1.02%) CCDP
8 1 (1.02%) CCNP
8 1 (1.02%) DV Cleared
8 1 (1.02%) JNCIS
8 1 (1.02%) PRINCE2 Certification
8 1 (1.02%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 15 (15.31%) SLA
2 10 (10.20%) ISO/IEC 27001
3 7 (7.14%) PCI DSS
4 6 (6.12%) ISO/IEC 20000
5 4 (4.08%) HMG Security Policy Framework
5 4 (4.08%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
6 3 (3.06%) GAMP
6 3 (3.06%) GxP
7 2 (2.04%) ISO 9001
8 1 (1.02%) GMP
8 1 (1.02%) PMO
System Software
1 7 (7.14%) Active Directory
1 7 (7.14%) VMware ESXi
1 7 (7.14%) vSphere
2 6 (6.12%) Docker
3 5 (5.10%) Terminal Server
4 2 (2.04%) Tivoli Workload Scheduler
4 2 (2.04%) Virtual Machines
4 2 (2.04%) VMware Infrastructure
5 1 (1.02%) vCloud
Systems Management
1 7 (7.14%) Opscode Chef
2 6 (6.12%) Kubernetes
3 5 (5.10%) SCCM
4 2 (2.04%) Ansible
4 2 (2.04%) Oracle Enterprise Manager
4 2 (2.04%) Tivoli
5 1 (1.02%) NetBackup
5 1 (1.02%) Puppet
Vendors
1 27 (27.55%) Microsoft
2 11 (11.22%) SAP
3 10 (10.20%) VMware
4 6 (6.12%) Citrix
4 6 (6.12%) Nintex
5 5 (5.10%) Cadence
6 4 (4.08%) Oracle
7 3 (3.06%) Cisco
8 2 (2.04%) IBM
8 2 (2.04%) Sybase
9 1 (1.02%) Blue Prism
9 1 (1.02%) Brocade
9 1 (1.02%) Fujitsu
9 1 (1.02%) ILOG
9 1 (1.02%) Juniper
9 1 (1.02%) Remedy
9 1 (1.02%) ServiceNow