Period
to 21 November 2017

The median annual salary for a Support Analyst was £30,000 in advertised job vacancies in Watford during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Hertfordshire > Watford
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 55 39 43
Rank change year-on-year -16 +4 -9
Permanent jobs requiring a Support Analyst 42 54 60
As % of all permanent IT jobs advertised in Watford 4.30% 5.17% 5.67%
As % of the Job Titles category 4.46% 5.36% 5.79%
Number of salaries quoted 31 45 44
Watford median annual salary £30,000 £30,000 £41,000
Median salary % change year-on-year - -26.83% +28.13%
10th Percentile £21,250 £18,200 £26,250
90th Percentile £47,250 £42,000 £45,000
Hertfordshire median annual salary £36,500 £28,000 £32,500
% change year-on-year +30.36% -13.85% +1.56%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Watford. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Watford
Permanent vacancies in Watford with a recognized job title 942 1007 1036
% of permanent IT jobs with a recognized job title 96.42% 96.46% 97.92%
Number of salaries quoted 791 867 851
Watford median annual salary £50,000 £50,000 £45,000
Median salary % change year-on-year - +11.11% -
10th Percentile £26,250 £26,250 £26,750
90th Percentile £67,500 £75,000 £70,000
Hertfordshire median annual salary £45,000 £47,500 £45,000
% change year-on-year -5.26% +5.56% -

Support Analyst
Job Vacancy Trend in Watford

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Watford.

Job vacancy trend for Support Analyst in Watford

Support Analyst
Salary Trend in Watford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Watford.

Salary trend for Support Analyst in Watford

Support Analyst
Salary Histogram in Watford

The salary distribution of IT jobs citing Support Analyst in Watford over the 6 months to 21 November 2017.

Salary histogram for Support Analyst in Watford

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Watford

For the 6 months to 21 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Watford region featuring Support Analyst in the job title.

1 27 (64.29%) Windows
2 20 (47.62%) Active Directory
3 18 (42.86%) Microsoft
4 14 (33.33%) Microsoft Office
5 13 (30.95%) Asset Management
6 12 (28.57%) Office 365
6 12 (28.57%) PBX
6 12 (28.57%) Service Management
6 12 (28.57%) ITSM
6 12 (28.57%) IT Asset Management
7 11 (26.19%) VMware
7 11 (26.19%) ITIL
7 11 (26.19%) VMware Infrastructure
8 10 (23.81%) Linux
8 10 (23.81%) Windows Server
9 9 (21.43%) Windows 7
10 8 (19.05%) VMware ESXi
10 8 (19.05%) Skype for Business
10 8 (19.05%) DHCP
10 8 (19.05%) TCP/IP
10 8 (19.05%) VPN
10 8 (19.05%) DNS
11 7 (16.67%) Windows 8
11 7 (16.67%) Windows Server 2012
11 7 (16.67%) Windows Server 2008
12 6 (14.29%) CentOS
12 6 (14.29%) Red Hat Enterprise Linux
12 6 (14.29%) Cloud Computing
12 6 (14.29%) Mac OS
12 6 (14.29%) Problem Management

Support Analyst Skill Set
Co-occurring IT Skills in Watford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (19.05%) Skype for Business
2 4 (9.52%) Exchange Server 2010
2 4 (9.52%) MS Exchange
3 2 (4.76%) Exchange Server 2007
3 2 (4.76%) Exchange Server 2013
3 2 (4.76%) JBoss
3 2 (4.76%) WebSphere
Applications
1 14 (33.33%) Microsoft Office
Business Applications
1 1 (2.38%) Dynamics AX
1 1 (2.38%) Oracle Applications
1 1 (2.38%) Oracle Financials
1 1 (2.38%) Oracle General Ledger
Cloud Services
1 12 (28.57%) Office 365
2 6 (14.29%) Amazon AWS
2 6 (14.29%) Cloud Computing
3 4 (9.52%) Microsoft Azure
3 4 (9.52%) Mimecast
Communications & Networking
1 12 (28.57%) PBX
2 8 (19.05%) DHCP
2 8 (19.05%) DNS
2 8 (19.05%) TCP/IP
2 8 (19.05%) VPN
3 6 (14.29%) Remote Desktop
3 6 (14.29%) Skype
4 3 (7.14%) Firewall
5 2 (4.76%) SAN
5 2 (4.76%) Unified Communications
6 1 (2.38%) VoIP
Database & Business Intelligence
1 2 (4.76%) Amazon RDS
1 2 (4.76%) RDBMS
1 2 (4.76%) Relational Database
Development Applications
1 1 (2.38%) JIRA
General
1 4 (9.52%) Pharmaceutical
2 3 (7.14%) Finance
2 3 (7.14%) Retail
3 2 (4.76%) Legal
Libraries, Frameworks & Software Standards
1 2 (4.76%) IDoc
Miscellaneous
1 6 (14.29%) Data Centre
1 6 (14.29%) Handset
2 4 (9.52%) Analytical Skills
3 1 (2.38%) Computer Science
3 1 (2.38%) EPoS
3 1 (2.38%) iPhone
Operating Systems
1 27 (64.29%) Windows
2 10 (23.81%) Linux
2 10 (23.81%) Windows Server
3 9 (21.43%) Windows 7
4 7 (16.67%) Windows 8
4 7 (16.67%) Windows Server 2008
4 7 (16.67%) Windows Server 2012
5 6 (14.29%) CentOS
5 6 (14.29%) Mac OS
5 6 (14.29%) Red Hat Enterprise Linux
5 6 (14.29%) Ubuntu
5 6 (14.29%) Windows 10
6 2 (4.76%) Mac OS X
6 2 (4.76%) Unix
7 1 (2.38%) Android
7 1 (2.38%) Windows XP
Processes & Methodologies
1 13 (30.95%) Asset Management
2 12 (28.57%) IT Asset Management
2 12 (28.57%) ITSM
2 12 (28.57%) Service Management
3 11 (26.19%) ITIL
4 6 (14.29%) Information Security
4 6 (14.29%) Mentoring
4 6 (14.29%) Proactive Management
4 6 (14.29%) Problem Management
5 4 (9.52%) Kalman Filter
6 3 (7.14%) Business Continuity
7 2 (4.76%) Change Management
7 2 (4.76%) Continuous Improvement
7 2 (4.76%) Data Management
7 2 (4.76%) Email Filtering
7 2 (4.76%) Master Data Management
7 2 (4.76%) Network Load Balancing
7 2 (4.76%) Release Management
7 2 (4.76%) Server Monitoring
7 2 (4.76%) Web Filtering
Programming Languages
1 3 (7.14%) SQL
2 2 (4.76%) ABAP
2 2 (4.76%) Shell Script
Qualifications
1 3 (7.14%) MCSA
1 3 (7.14%) Microsoft Certification
2 2 (4.76%) CCNA
2 2 (4.76%) Cisco Certification
2 2 (4.76%) Degree
2 2 (4.76%) MCP
3 1 (2.38%) Computer Science Degree
Quality Assurance & Compliance
1 6 (14.29%) SLA
System Software
1 20 (47.62%) Active Directory
2 11 (26.19%) VMware Infrastructure
3 8 (19.05%) VMware ESXi
4 6 (14.29%) Terminal Services
4 6 (14.29%) VMware Workstation
4 6 (14.29%) vSphere
5 5 (11.90%) Hyper-V
Systems Management
1 6 (14.29%) vCenter Server
2 2 (4.76%) Ansible
2 2 (4.76%) Backup Exec
2 2 (4.76%) Opscode Chef
2 2 (4.76%) Puppet
2 2 (4.76%) Salt
Vendors
1 18 (42.86%) Microsoft
2 11 (26.19%) VMware
3 6 (14.29%) Red Hat
4 4 (9.52%) Citrix
5 2 (4.76%) Dell
5 2 (4.76%) HP
5 2 (4.76%) NetApp
5 2 (4.76%) SAP
5 2 (4.76%) Veeam
6 1 (2.38%) Oracle