Period
to 29 March 2020

The median annual salary for a Support Analyst was £38,500 in advertised job vacancies in Watford during the 6 months to 29 March 2020.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Hertfordshire > Watford
6 months to
29 Mar 2020
Same period 2019 Same period 2018
Rank 42 61 66
Rank change year-on-year +19 +5 -11
Permanent jobs requiring a Support Analyst 25 26 29
As % of all permanent jobs advertised in Watford 5.46% 2.91% 2.93%
As % of the Job Titles category 5.56% 2.99% 3.01%
Number of salaries quoted 24 23 27
Median annual salary £38,500 £31,500 £30,000
Median salary % change year-on-year +22.22% +5.00% +7.14%
10th Percentile £25,750 £29,200 £18,625
90th Percentile £43,750 £60,000 £47,250
Hertfordshire median annual salary £35,000 £30,000 £30,000
% change year-on-year +16.67% - +7.14%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Watford. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Watford
Permanent vacancies in Watford with a recognized job title 450 871 965
% of permanent IT jobs with a recognized job title 98.25% 97.32% 97.47%
Number of salaries quoted 383 669 874
Median annual salary £50,000 £50,000 £50,000
10th Percentile £25,500 £25,250 £27,500
90th Percentile £86,500 £75,250 £67,500
Hertfordshire median annual salary £50,000 £50,000 £50,000

Support Analyst
Job Vacancy Trend in Watford

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Watford.

Job vacancy trend for Support Analyst in Watford

Support Analyst
Salary Trend in Watford

3-month moving average salary quoted in jobs citing Support Analyst in Watford.

Salary trend for Support Analyst in Watford

Support Analyst
Salary Histogram in Watford

Salary distribution for jobs citing Support Analyst in Watford over the 6 months to 29 March 2020.

Salary histogram for Support Analyst in Watford

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Watford

For the 6 months to 29 March 2020, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Watford region featuring Support Analyst in the job title.

1 15 (60.00%) SQL
2 14 (56.00%) Windows
3 13 (52.00%) Active Directory
3 13 (52.00%) Office 365
4 12 (48.00%) Change Management
5 11 (44.00%) Azure
6 10 (40.00%) Problem-Solving
6 10 (40.00%) Firewall
6 10 (40.00%) Wireless
7 8 (32.00%) TCP/IP
7 8 (32.00%) XML
7 8 (32.00%) SharePoint
8 7 (28.00%) ITIL
8 7 (28.00%) Java
8 7 (28.00%) DNS
8 7 (28.00%) LAN
8 7 (28.00%) WAN
8 7 (28.00%) DHCP
8 7 (28.00%) HP
8 7 (28.00%) Citrix
8 7 (28.00%) SAN
8 7 (28.00%) NetApp
8 7 (28.00%) Windows Server 2003
8 7 (28.00%) Configuration Management
8 7 (28.00%) Service Delivery
8 7 (28.00%) VMware
8 7 (28.00%) Management Information System
8 7 (28.00%) Disaster Recovery
8 7 (28.00%) Cisco
8 7 (28.00%) Microsoft

Support Analyst Skill Set
Co-occurring IT Skills in Watford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (32.00%) SharePoint
Applications
1 1 (4.00%) Microsoft Excel
1 1 (4.00%) MS Visio
Business Applications
1 1 (4.00%) PeopleSoft HCM
1 1 (4.00%) PeopleSoft HRMS
Cloud Services
1 13 (52.00%) Office 365
2 11 (44.00%) Azure
3 7 (28.00%) Azure Active Directory
3 7 (28.00%) OneDrive
4 3 (12.00%) AWS
5 1 (4.00%) Power Platform
Communications & Networking
1 10 (40.00%) Firewall
1 10 (40.00%) Wireless
2 8 (32.00%) TCP/IP
3 7 (28.00%) Cisco Wireless
3 7 (28.00%) DHCP
3 7 (28.00%) DNS
3 7 (28.00%) LAN
3 7 (28.00%) SAN
3 7 (28.00%) WAN
4 1 (4.00%) HTTP
Database & Business Intelligence
1 1 (4.00%) MySQL
1 1 (4.00%) Power BI
1 1 (4.00%) SQL Server
1 1 (4.00%) SQL Server Analysis Services
General
1 6 (24.00%) Finance
2 1 (4.00%) Retail
Libraries, Frameworks & Software Standards
1 8 (32.00%) XML
2 6 (24.00%) .NET
3 5 (20.00%) JSON
4 4 (16.00%) HTML
5 3 (12.00%) CSS
6 1 (4.00%) ASP.NET Web Forms
6 1 (4.00%) WinForms
Miscellaneous
1 7 (28.00%) Analytical Skills
1 7 (28.00%) Management Information System
Operating Systems
1 14 (56.00%) Windows
2 7 (28.00%) Windows Server
2 7 (28.00%) Windows Server 2003
2 7 (28.00%) Windows Server 2008
2 7 (28.00%) Windows Server 2012
3 6 (24.00%) Windows 10
4 1 (4.00%) Linux
4 1 (4.00%) Unix
Processes & Methodologies
1 12 (48.00%) Change Management
2 10 (40.00%) Problem-Solving
3 7 (28.00%) Configuration Management
3 7 (28.00%) Disaster Recovery
3 7 (28.00%) Email Filtering
3 7 (28.00%) Incident Management
3 7 (28.00%) ITIL
3 7 (28.00%) Kalman Filter
3 7 (28.00%) Service Delivery
3 7 (28.00%) Technical Analysis
3 7 (28.00%) Web Filtering
4 5 (20.00%) Integration Testing
4 5 (20.00%) System Integration Testing
4 5 (20.00%) Ticket Management
4 5 (20.00%) Unit Testing
5 4 (16.00%) SDLC
6 1 (4.00%) Analytics
6 1 (4.00%) Data Analysis
6 1 (4.00%) Facilities Management
6 1 (4.00%) Time Management
Programming Languages
1 15 (60.00%) SQL
2 7 (28.00%) Java
3 4 (16.00%) JavaScript
4 1 (4.00%) C#
4 1 (4.00%) VBA
Quality Assurance & Compliance
1 1 (4.00%) SLA
System Software
1 13 (52.00%) Active Directory
2 7 (28.00%) VMware Infrastructure
2 7 (28.00%) vSphere
Systems Management
1 7 (28.00%) SCCM
Vendors
1 7 (28.00%) Cisco
1 7 (28.00%) Citrix
1 7 (28.00%) HP
1 7 (28.00%) Microsoft
1 7 (28.00%) NetApp
1 7 (28.00%) VMware
2 1 (4.00%) Oracle
2 1 (4.00%) PeopleSoft