1st Line Support Jobs in West Bromwich

First Line Support
West Midlands > West Bromwich

The median First Line Support salary in West Bromwich is £26,000 per year, according to job vacancies posted during the 6 months leading to 28 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
28 May 2025
Same period 2024 Same period 2023
Rank 5 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st Line Support 5 0 0
As % of all permanent jobs advertised in West Bromwich 22.73% - -
As % of the Job Titles category 22.73% - -
Number of salaries quoted 5 0 0
10th Percentile - - -
25th Percentile £25,000 - -
Median annual salary (50th Percentile) £26,000 - -
75th Percentile £27,000 - -
90th Percentile - - -
West Midlands median annual salary £27,500 £25,000 £22,341
% change year-on-year +10.00% +11.90% +2.72%

All Permanent IT Job Vacancies
West Bromwich

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in West Bromwich. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in West Bromwich with a recognized job title 22 25 6
% of permanent jobs with a recognized job title 100.00% 100.00% 100.00%
Number of salaries quoted 19 16 5
10th Percentile £25,000 £25,000 £45,670
25th Percentile £25,750 £32,813 £50,049
Median annual salary (50th Percentile) £27,000 £53,750 £52,500
Median % change year-on-year -49.77% +2.38% +50.00%
75th Percentile £27,500 £65,938 £53,750
90th Percentile - £80,250 -
West Midlands median annual salary £52,344 £50,000 £52,500
% change year-on-year +4.69% -4.76% +5.00%

1st Line Support
Job Vacancy Trend in West Bromwich

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in West Bromwich.

Job vacancy trend for 1st Line Support in West Bromwich

1st Line Support
Salary Trend in West Bromwich

3-month moving average salary quoted in jobs citing 1st Line Support in West Bromwich.

Salary trend for 1st Line Support in West Bromwich

1st Line Support Skill Set
Top 13 Co-occurring Skills and Capabilities in West Bromwich

For the 6 months to 28 May 2025, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Bromwich region featuring 1st Line Support in the job title.

1 5 (100.00%) Microsoft Office
1 5 (100.00%) Windows
1 5 (100.00%) Microsoft Excel
1 5 (100.00%) TCP/IP
1 5 (100.00%) Microsoft
1 5 (100.00%) Active Directory
1 5 (100.00%) Microsoft PowerPoint
1 5 (100.00%) Microsoft 365
1 5 (100.00%) Remote Desktop
1 5 (100.00%) Problem-Solving
1 5 (100.00%) Organisational Skills
1 5 (100.00%) Social Skills
1 5 (100.00%) Customer Service

1st Line Support Skill Set
Co-occurring Skills and Capabilities in West Bromwich by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (100.00%) Microsoft Excel
1 5 (100.00%) Microsoft Office
1 5 (100.00%) Microsoft PowerPoint
Cloud Services
1 5 (100.00%) Microsoft 365
Communications & Networking
1 5 (100.00%) Remote Desktop
1 5 (100.00%) TCP/IP
General
1 5 (100.00%) Organisational Skills
1 5 (100.00%) Social Skills
Operating Systems
1 5 (100.00%) Windows
Processes & Methodologies
1 5 (100.00%) Customer Service
1 5 (100.00%) Problem-Solving
System Software
1 5 (100.00%) Active Directory
Vendors
1 5 (100.00%) Microsoft