Customer Service Jobs in West Bromwich

Customer Service
West Midlands > West Bromwich

The table below provides summary statistics for permanent job vacancies advertised in West Bromwich requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 30 May 2025, comparing them to the same period in the previous two years.

6 months to
30 May 2025
Same period 2024 Same period 2023
Rank 4 2 -
Rank change year-on-year -2 - -
Permanent jobs citing Customer Service 7 5 0
As % of all permanent jobs advertised in West Bromwich 31.82% 20.00% -
As % of the Processes & Methodologies category 31.82% 29.41% -
Number of salaries quoted 5 1 0
10th Percentile - - -
25th Percentile £25,000 £33,750 -
Median annual salary (50th Percentile) £26,000 £34,000 -
Median % change year-on-year -23.53% - -
75th Percentile £27,000 £34,250 -
90th Percentile - - -
West Midlands median annual salary £29,750 £29,250 £40,000
% change year-on-year +1.71% -26.88% -3.61%

All Process and Methodology Skills
West Bromwich

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in West Bromwich.

Permanent vacancies with a requirement for process or methodology skills 22 17 5
As % of all permanent jobs advertised in West Bromwich 100.00% 68.00% 83.33%
Number of salaries quoted 19 8 4
10th Percentile £25,000 £45,125 £50,409
25th Percentile £25,750 £50,000 £50,950
Median annual salary (50th Percentile) £27,000 £53,750 £52,500
Median % change year-on-year -49.77% +2.38% +54.41%
75th Percentile £27,500 £61,250 £53,750
90th Percentile - - -
West Midlands median annual salary £52,500 £50,000 £52,500
% change year-on-year +5.00% -4.76% +5.00%

Customer Service
Job Vacancy Trend in West Bromwich

Job postings citing Customer Service as a proportion of all IT jobs advertised in West Bromwich.

Job vacancy trend for Customer Service in West Bromwich

Customer Service
Salary Trend in West Bromwich

3-month moving average salary quoted in jobs citing Customer Service in West Bromwich.

Salary trend for Customer Service in West Bromwich

Customer Service
Co-occurring Skills and Capabilities in West Bromwich by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (71.43%) Microsoft Excel
1 5 (71.43%) Microsoft Office
1 5 (71.43%) Microsoft PowerPoint
Business Applications
1 2 (28.57%) Magento
1 2 (28.57%) Shopify
Cloud Services
1 5 (71.43%) Microsoft 365
2 2 (28.57%) Google Analytics
2 2 (28.57%) MailChimp
Communications & Networking
1 5 (71.43%) Remote Desktop
1 5 (71.43%) TCP/IP
General
1 7 (100.00%) Social Skills
2 5 (71.43%) Organisational Skills
3 2 (28.57%) Advertising
3 2 (28.57%) Analytical Skills
3 2 (28.57%) Marketing
3 2 (28.57%) Retail
Job Titles
1 5 (71.43%) 1st Line Support
2 2 (28.57%) E-Commerce Executive
Libraries, Frameworks & Software Standards
1 2 (28.57%) CSS
1 2 (28.57%) HTML
Operating Systems
1 5 (71.43%) Windows
Processes & Methodologies
1 5 (71.43%) Problem-Solving
2 2 (28.57%) Analytics
2 2 (28.57%) CRM
2 2 (28.57%) Digital Marketing
2 2 (28.57%) E-Commerce
2 2 (28.57%) Email Marketing
2 2 (28.57%) Logistics
2 2 (28.57%) Marketing Strategy
2 2 (28.57%) Pay per click
2 2 (28.57%) SEO
2 2 (28.57%) User Experience
Qualifications
1 2 (28.57%) Degree
System Software
1 5 (71.43%) Active Directory
Vendors
1 5 (71.43%) Microsoft
2 2 (28.57%) Google
2 2 (28.57%) WooCommerce