Support Analyst Job Trends in London
Support Analyst
England > London
The median Support Analyst salary in London is £45,000 per year, according to job vacancies posted during the 6 months leading to 23 October 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 23 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 245 | 161 | 189 |
| Rank change year-on-year | -84 | +28 | -34 |
| Permanent Support Analyst jobs | 234 | 242 | 306 |
| As % of all permanent jobs in London | 0.89% | 2.05% | 1.74% |
| As % of the Job Titles category | 0.97% | 2.25% | 1.82% |
| Number of salaries quoted | 201 | 194 | 223 |
| 10th Percentile | £32,500 | £31,250 | £30,100 |
| 25th Percentile | £36,750 | £36,250 | £35,750 |
| Median annual salary (50th Percentile) | £45,000 | £45,000 | £47,500 |
| Median % change year-on-year | - | -5.26% | +18.75% |
| 75th Percentile | £53,750 | £57,500 | £68,750 |
| 90th Percentile | £77,500 | £73,750 | £85,000 |
| England median annual salary | £34,000 | £33,000 | £36,500 |
| % change year-on-year | +3.03% | -9.59% | +0.69% |
All Permanent IT Job Roles
London
For comparison with the information above, the following table provides summary statistics for all permanent IT job adverts in London matching a recognised job title. The table also shows what proportion of all permanent IT job adverts they make up.
| 6 months to 23 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent job adverts in London matching a recognised job title | 24,191 | 10,745 | 16,768 |
| % of permanent job adverts matching a recognised job title | 92.40% | 90.81% | 95.20% |
| Number of salaries quoted | 15,915 | 6,996 | 10,415 |
| 10th Percentile | £40,000 | £36,250 | £40,000 |
| 25th Percentile | £55,000 | £51,250 | £53,750 |
| Median annual salary (50th Percentile) | £75,000 | £72,500 | £75,000 |
| Median % change year-on-year | +3.45% | -3.33% | - |
| 75th Percentile | £100,000 | £95,000 | £95,000 |
| 90th Percentile | - | £120,000 | £118,750 |
| England median annual salary | £59,999 | £54,000 | £57,500 |
| % change year-on-year | +11.11% | -6.09% | -4.17% |
Support Analyst Job Vacancy Trend in London
Historical trend showing the proportion of permanent Support Analyst job postings relative to all permanent IT jobs advertised in London.
Support Analyst Salary Trend in London
Salary distribution trend for Support Analyst job vacancies in London.
Support Analyst Salary Histogram in London
Salary distribution for Support Analyst jobs in London over the 6 months to 23 October 2026.
Support Analyst Job Locations in London
The table below looks at the demand and provides a guide to the median salaries quoted in Support Analyst jobs within the London region over the 6 months to 23 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Job Ads Past 6 Months |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Central London | -6 | 51 | £45,000 | - | 12 |
| South London | -6 | 10 | £65,000 | +100.00% | 1 |
| East London | -8 | 7 | £36,000 | +2.86% | 2 |
| West London | -22 | 5 | £26,000 | -16.80% | 1 |
| Support Analyst England |
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Support Analyst Skill Set Top 30 Co-Occurring Skills & Capabilities in London
For the 6 months to 23 October 2026, Support Analyst job ads cited the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent Support Analyst job ads across the London region.
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | Windows | 35.0% | 82 |
| 2 | Microsoft | 34.2% | 80 |
| 3 | ITIL | 27.8% | 65 |
| 3 | Microsoft 365 | 27.8% | 65 |
| 5 | Problem-Solving | 22.6% | 53 |
| 6 | Continuous Improvement | 21.8% | 51 |
| 7 | Active Directory | 20.1% | 47 |
| 8 | SQL | 17.5% | 41 |
| 9 | Entra ID | 16.7% | 39 |
| 9 | ITSM | 16.7% | 39 |
| 11 | Customer Service | 16.2% | 38 |
| 12 | Azure | 15.0% | 35 |
| 13 | Linux | 13.2% | 31 |
| 13 | Microsoft Exchange | 13.2% | 31 |
| 15 | Microsoft Office | 12.8% | 30 |
| 15 | PowerShell | 12.8% | 30 |
| 15 | Windows 10 | 12.8% | 30 |
| 18 | SharePoint | 12.0% | 28 |
| 19 | DNS | 11.5% | 27 |
| 20 | ServiceNow | 11.1% | 26 |
| 20 | TCP/IP | 11.1% | 26 |
| 22 | DHCP | 10.3% | 24 |
| 23 | Microsoft Intune | 9.4% | 22 |
| 24 | FIX Protocol | 9.0% | 21 |
| 25 | Oracle | 8.5% | 20 |
| 26 | Service Management | 8.1% | 19 |
| 27 | Incident Management | 7.7% | 18 |
| 27 | Windows Server | 7.7% | 18 |
| 29 | Dynamics 365 | 7.3% | 17 |
| 29 | Microsoft Excel | 7.3% | 17 |
Support Analyst Skill Set Co-Occurring Skills & Capabilities in London by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Job Titles
| Rank | Job Title | Share | Job Ads |
|---|---|---|---|
| 1 | IT Support Analyst | 21.8% | 51 |
| 2 | Applications Support Analyst | 15.4% | 36 |
| 3 | 2nd Line Support Analyst | 11.1% | 26 |
| 4 | Desktop Support | 9.4% | 22 |
| 5 | Desktop Support Analyst | 7.7% | 18 |
| 6 | Systems Support Analyst | 7.3% | 17 |
| 7 | Support Assistant | 6.8% | 16 |
| 8 | Financial Analyst | 6.0% | 14 |
| 8 | Systems Analyst | 6.0% | 14 |
| 8 | Systems Support | 6.0% | 14 |
| 11 | Business Support Analyst | 5.6% | 13 |
| 12 | Dynamics 365 Analyst | 5.1% | 12 |
| 13 | Banking Analyst | 3.4% | 8 |
| 13 | E-Discovery Analyst | 3.4% | 8 |
| 13 | Infrastructure Support Analyst | 3.4% | 8 |
| 13 | Technical Support Analyst | 3.4% | 8 |
| 17 | 1st/2nd Line Support Analyst | 3.0% | 7 |
| 17 | 3rd Line Support Analyst | 3.0% | 7 |
| 17 | IT Support Specialist | 3.0% | 7 |
| 17 | Oracle Support Analyst | 3.0% | 7 |