Support Analyst Jobs in West London

Support Analyst
London > West London

The median Support Analyst salary in West London is £31,250 per year, according to job vacancies posted during the 6 months leading to 21 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
21 May 2025
Same period 2024 Same period 2023
Rank 60 81 85
Rank change year-on-year +21 +4 +26
Permanent jobs requiring a Support Analyst 11 14 9
As % of all permanent jobs advertised in West London 2.05% 1.42% 0.96%
As % of the Job Titles category 2.41% 1.48% 1.04%
Number of salaries quoted 11 8 9
10th Percentile - £28,903 £30,250
25th Percentile £30,625 £31,250 £33,500
Median annual salary (50th Percentile) £31,250 £40,750 £34,000
Median % change year-on-year -23.31% +19.85% +4.62%
75th Percentile £39,688 £57,500 £34,500
90th Percentile £47,500 £57,875 £34,580
London median annual salary £47,500 £45,000 £42,000
% change year-on-year +5.56% +7.14% +10.53%

All Permanent IT Job Vacancies
West London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in West London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in West London with a recognized job title 457 947 867
% of permanent jobs with a recognized job title 85.26% 96.04% 92.93%
Number of salaries quoted 117 402 567
10th Percentile £30,575 £28,500 £31,250
25th Percentile £39,000 £36,375 £39,437
Median annual salary (50th Percentile) £50,000 £43,028 £50,000
Median % change year-on-year +16.20% -13.94% -16.67%
75th Percentile £70,000 £65,000 £67,138
90th Percentile £89,250 £86,250 £85,000
London median annual salary £75,000 £70,000 £72,500
% change year-on-year +7.14% -3.45% +3.57%

Support Analyst
Job Vacancy Trend in West London

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in West London.

Job vacancy trend for Support Analyst in West London

Support Analyst
Salary Trend in West London

3-month moving average salary quoted in jobs citing Support Analyst in West London.

Salary trend for Support Analyst in West London

Support Analyst
Salary Histogram in West London

Salary distribution for jobs citing Support Analyst in West London over the 6 months to 21 May 2025.

Salary histogram for Support Analyst in West London

Support Analyst
Job Locations in West London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the West London region over the 6 months to 21 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hammersmith - 8 £31,250 - 1
Richmond upon Thames +8 3 £45,000 -18.18% 1
Support Analyst
London

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in West London

For the 6 months to 21 May 2025, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West London region featuring Support Analyst in the job title.

1 11 (100.00%) DNS
1 11 (100.00%) Active Directory
1 11 (100.00%) Azure
1 11 (100.00%) Microsoft 365
1 11 (100.00%) Microsoft Intune
2 8 (72.73%) Entra ID
2 8 (72.73%) VPN
2 8 (72.73%) Microsoft
2 8 (72.73%) Problem-Solving
2 8 (72.73%) Okta
2 8 (72.73%) Social Skills
2 8 (72.73%) Windows 10
2 8 (72.73%) Inclusion and Diversity
2 8 (72.73%) ITSM
2 8 (72.73%) Law
2 8 (72.73%) Microsoft Office
2 8 (72.73%) ITIL
2 8 (72.73%) Windows
2 8 (72.73%) Microsoft Exchange
2 8 (72.73%) Mac OS
2 8 (72.73%) Customer Service
3 3 (27.27%) DHCP
3 3 (27.27%) Cisco
3 3 (27.27%) SQL
3 3 (27.27%) SQL Server
3 3 (27.27%) IIS
3 3 (27.27%) Retail
3 3 (27.27%) Service Delivery
3 3 (27.27%) Business Strategy
3 3 (27.27%) Identity Access Management

Support Analyst Skill Set
Co-occurring Skills and Capabilities in West London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (72.73%) Microsoft Exchange
2 3 (27.27%) IIS
Applications
1 8 (72.73%) Microsoft Office
Cloud Services
1 11 (100.00%) Azure
1 11 (100.00%) Microsoft 365
2 8 (72.73%) Entra ID
3 3 (27.27%) AWS
Communications & Networking
1 11 (100.00%) DNS
2 8 (72.73%) VPN
3 3 (27.27%) DHCP
Database & Business Intelligence
1 3 (27.27%) SQL Server
General
1 8 (72.73%) Inclusion and Diversity
1 8 (72.73%) Law
1 8 (72.73%) Social Skills
2 3 (27.27%) Retail
Operating Systems
1 8 (72.73%) Mac OS
1 8 (72.73%) Windows
1 8 (72.73%) Windows 10
Processes & Methodologies
1 8 (72.73%) Customer Service
1 8 (72.73%) ITIL
1 8 (72.73%) ITSM
1 8 (72.73%) Problem-Solving
2 3 (27.27%) Business Strategy
2 3 (27.27%) Identity Access Management
2 3 (27.27%) Patch Management
2 3 (27.27%) Service Delivery
Programming Languages
1 3 (27.27%) SQL
System Software
1 11 (100.00%) Active Directory
Systems Management
1 11 (100.00%) Microsoft Intune
2 3 (27.27%) Active Directory Federation Services
Vendors
1 8 (72.73%) Microsoft
1 8 (72.73%) Okta
2 3 (27.27%) Cisco