2nd Line Support Jobs in West Sussex

Second Line Support
South East > West Sussex

The median Second Line Support salary in West Sussex is £30,000 per year according to job vacancies posted during the 6 months to 24 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 56 97 78
Rank change year-on-year +41 -19 +25
Permanent jobs requiring a 2nd Line Support 20 11 31
As % of all permanent jobs advertised in West Sussex 2.87% 0.95% 2.71%
As % of the Job Titles category 3.04% 1.13% 2.89%
Number of salaries quoted 17 7 28
10th Percentile £26,500 £25,400 £22,999
25th Percentile £27,000 £26,625 £23,750
Median annual salary (50th Percentile) £30,000 £30,000 £27,750
Median % change year-on-year - +8.11% -11.90%
75th Percentile £31,000 £32,500 £31,000
90th Percentile £33,900 £35,500 £31,225
South East median annual salary £30,000 £30,500 £27,500
% change year-on-year -1.64% +10.91% -5.01%

All Permanent IT Job Vacancies
West Sussex

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in West Sussex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in West Sussex with a recognized job title 658 970 1,074
% of permanent jobs with a recognized job title 94.27% 84.20% 93.72%
Number of salaries quoted 488 484 749
10th Percentile £24,000 £31,250 £31,000
25th Percentile £32,750 £43,750 £39,000
Median annual salary (50th Percentile) £47,500 £55,000 £52,500
Median % change year-on-year -13.64% +4.76% +5.00%
75th Percentile £65,000 £65,000 £65,000
90th Percentile £73,750 £82,500 £86,500
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

2nd Line Support
Job Vacancy Trend in West Sussex

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in West Sussex.

Job vacancy trend for 2nd Line Support in West Sussex

2nd Line Support
Salary Trend in West Sussex

3-month moving average salary quoted in jobs citing 2nd Line Support in West Sussex.

Salary trend for 2nd Line Support in West Sussex

2nd Line Support
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the West Sussex region over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Horsham +50 9 £30,000 +13.21% 2
Crawley +16 5 £27,000 -10.00% 1
Worthing - 4 £29,000 -
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in West Sussex

For the 6 months to 24 April 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Sussex region featuring 2nd Line Support in the job title.

1 20 (100.00%) Windows
2 16 (80.00%) Microsoft 365
3 11 (55.00%) Windows Server
3 11 (55.00%) Problem-Solving
3 11 (55.00%) Azure
4 8 (40.00%) Infrastructure Engineering
5 7 (35.00%) Social Skills
6 6 (30.00%) Microsoft Office
6 6 (30.00%) Microsoft
7 5 (25.00%) Active Directory
7 5 (25.00%) Hyper-V
8 4 (20.00%) Linux
8 4 (20.00%) Analytical Skills
9 3 (15.00%) Entra ID
9 3 (15.00%) Unified Communications
9 3 (15.00%) Customer Experience
9 3 (15.00%) Customer Service
9 3 (15.00%) Emotional Intelligence
9 3 (15.00%) Critical Thinking
9 3 (15.00%) Microsoft Excel
9 3 (15.00%) Service Delivery
9 3 (15.00%) Management Information System
9 3 (15.00%) NETGEAR
9 3 (15.00%) Resource Management
9 3 (15.00%) WatchGuard
9 3 (15.00%) Performance Management
10 2 (10.00%) Data Protection
10 2 (10.00%) Apple
10 2 (10.00%) DHCP
10 2 (10.00%) DNS

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 6 (30.00%) Microsoft Office
2 3 (15.00%) Microsoft Excel
Cloud Services
1 16 (80.00%) Microsoft 365
2 11 (55.00%) Azure
3 3 (15.00%) Entra ID
Communications & Networking
1 3 (15.00%) Unified Communications
2 2 (10.00%) DHCP
2 2 (10.00%) DNS
General
1 7 (35.00%) Social Skills
2 4 (20.00%) Analytical Skills
Miscellaneous
1 3 (15.00%) Management Information System
Operating Systems
1 20 (100.00%) Windows
2 11 (55.00%) Windows Server
3 4 (20.00%) Linux
Processes & Methodologies
1 11 (55.00%) Problem-Solving
2 8 (40.00%) Infrastructure Engineering
3 3 (15.00%) Critical Thinking
3 3 (15.00%) Customer Experience
3 3 (15.00%) Customer Service
3 3 (15.00%) Emotional Intelligence
3 3 (15.00%) Performance Management
3 3 (15.00%) Resource Management
3 3 (15.00%) Service Delivery
4 2 (10.00%) Data Protection
4 2 (10.00%) Mobile Device Management
System Software
1 5 (25.00%) Active Directory
1 5 (25.00%) Hyper-V
Vendors
1 6 (30.00%) Microsoft
2 3 (15.00%) NETGEAR
2 3 (15.00%) WatchGuard
3 2 (10.00%) Apple