The median annual salary for a 2nd Line Support was £29,000 in advertised job vacancies in West Sussex during the 3 months to 23 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
South East / West Sussex
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 99 92 89
Rank change year-on-year -7 -3  
Permanent jobs requiring a 2nd Line Support 12 24 23
As % of all permanent IT jobs advertised in West Sussex 1.09% 1.85% 1.93%
As % of the Job Titles category 1.11% 1.94% 1.96%
Number of salaries quoted 10 23 14
Median salary £29,000 £34,000 £27,250
Median salary % change year-on-year -14.70% +24.77%  
90% offered a salary of more than £22,500 £22,500 £24,000
10% offered a salary of more than £40,000 £35,000 £33,000
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in West Sussex. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
West Sussex
Permanent job vacancies with a job title containing a recognized job role 1077 1239 1176
As % of all permanent IT job vacancies advertised in West Sussex 97.55% 95.53% 98.82%
Number of salaries quoted 965 1171 1045
Median salary £41,500 £42,500 £42,500
Median salary % change year-on-year -2.35% -  
90% offered a salary of more than £27,500 £25,000 £24,000
10% offered a salary of more than £57,500 £58,500 £57,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

2nd Line Support
Job Vacancy Trend in West Sussex

The job posting trend of jobs advertised in West Sussex that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in West Sussex

2nd Line Support
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in West Sussex.

Salary trend for 2nd Line Support in West Sussex

2nd Line Support
Salary Histogram in West Sussex

The salary distribution of IT jobs citing 2nd Line Support in West Sussex over the 3 months to 23 June 2017.

Salary histogram for 2nd Line Support in West Sussex

2nd Line Support
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the West Sussex region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley +13 7 £23,500 +4.44%
Haywards Heath - 3 £40,000 -
Horsham - 2 £29,000 -
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in West Sussex

For the 6 months to 23 June 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Sussex region featuring 2nd Line Support in the job title.

1 30 (96.77%) Windows
2 20 (64.52%) Active Directory
3 18 (58.06%) Windows Server
4 15 (48.39%) Office 365
5 14 (45.16%) Windows 7
5 14 (45.16%) Microsoft
6 12 (38.71%) Windows Server 2012
7 10 (32.26%) VMware
8 8 (25.81%) Windows 10
8 8 (25.81%) VMware Infrastructure
8 8 (25.81%) Microsoft Office
9 6 (19.35%) LAN
9 6 (19.35%) WAN
9 6 (19.35%) Citrix
9 6 (19.35%) IP Telephony
9 6 (19.35%) Windows Server 2008
10 5 (16.13%) SQL
11 4 (12.90%) ITIL
11 4 (12.90%) Windows Server 2003
11 4 (12.90%) MS Exchange
11 4 (12.90%) Finance
11 4 (12.90%) Apple
12 3 (9.68%) Cisco
12 3 (9.68%) CRM
12 3 (9.68%) Cisco Certification
13 2 (6.45%) SAN
13 2 (6.45%) CA
13 2 (6.45%) Mac OS X
13 2 (6.45%) SharePoint
13 2 (6.45%) CCNP

2nd Line Support Skill Set
Co-occurring IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (12.90%) MS Exchange
2 2 (6.45%) IIS
2 2 (6.45%) SharePoint
Applications
1 8 (25.81%) Microsoft Office
Business Applications
1 1 (3.23%) Dynamics CRM
Cloud Services
1 15 (48.39%) Office 365
2 2 (6.45%) Microsoft Azure
2 2 (6.45%) SaaS
Communications & Networking
1 6 (19.35%) IP Telephony
1 6 (19.35%) LAN
1 6 (19.35%) WAN
2 2 (6.45%) DHCP
2 2 (6.45%) DNS
2 2 (6.45%) Network Security
2 2 (6.45%) SAN
2 2 (6.45%) TCP/IP
3 1 (3.23%) Firewall
3 1 (3.23%) Internet
3 1 (3.23%) Intranet
Database & Business Intelligence
1 2 (6.45%) SQL Server
2 1 (3.23%) SQL Server 2008
General
1 4 (12.90%) Finance
2 2 (6.45%) French Language
2 2 (6.45%) German Language
2 2 (6.45%) Marketing
Libraries, Frameworks & Software Standards
1 1 (3.23%) HTML
Miscellaneous
1 2 (6.45%) Driving Licence
1 2 (6.45%) Enterprise Software
1 2 (6.45%) Management Information System
2 1 (3.23%) Replication
Operating Systems
1 30 (96.77%) Windows
2 18 (58.06%) Windows Server
3 14 (45.16%) Windows 7
4 12 (38.71%) Windows Server 2012
5 8 (25.81%) Windows 10
6 6 (19.35%) Windows Server 2008
7 4 (12.90%) Windows Server 2003
8 2 (6.45%) Android
8 2 (6.45%) Apple iOS
8 2 (6.45%) Linux
8 2 (6.45%) Mac OS X
Processes & Methodologies
1 4 (12.90%) ITIL
2 3 (9.68%) CRM
3 2 (6.45%) Agile Software Development
3 2 (6.45%) B2B
3 2 (6.45%) Business Intelligence
3 2 (6.45%) Change Management
3 2 (6.45%) Configuration Management
3 2 (6.45%) Email Marketing
3 2 (6.45%) Incident Management
3 2 (6.45%) Security Management
3 2 (6.45%) Service Management
3 2 (6.45%) Software Delivery
3 2 (6.45%) Time Management
3 2 (6.45%) Virtual Environments
4 1 (3.23%) BCP
4 1 (3.23%) Disaster Recovery
4 1 (3.23%) Line Management
4 1 (3.23%) Logistics
4 1 (3.23%) Software Licensing
Programming Languages
1 5 (16.13%) SQL
2 2 (6.45%) PowerShell
3 1 (3.23%) JavaScript
Qualifications
1 3 (9.68%) Cisco Certification
2 2 (6.45%) CCNA
2 2 (6.45%) CCNP
3 1 (3.23%) Microsoft Certification
Quality Assurance & Compliance
1 1 (3.23%) SLA
System Software
1 20 (64.52%) Active Directory
2 8 (25.81%) VMware Infrastructure
3 2 (6.45%) Hyper-V
Systems Management
1 2 (6.45%) AirWatch
1 2 (6.45%) Backup Exec
1 2 (6.45%) Microsoft Intune
1 2 (6.45%) SCCM
Vendors
1 14 (45.16%) Microsoft
2 10 (32.26%) VMware
3 6 (19.35%) Citrix
4 4 (12.90%) Apple
5 3 (9.68%) Cisco
6 2 (6.45%) BT
6 2 (6.45%) CA
6 2 (6.45%) CheckPoint
6 2 (6.45%) Dell KACE
6 2 (6.45%) HP
6 2 (6.45%) MobileIron
6 2 (6.45%) SonicWALL