Customer-Centricity Job Trends in West Sussex

Customer-Centric
South East > West Sussex

The table below provides summary statistics and salary benchmarking for jobs advertised in West Sussex requiring Customer-Centricity skills. It covers permanent job vacancies from the 6 months leading up to 4 October 2025, with comparisons to the same periods in the previous two years.

6 months to
4 Oct 2025
Same period 2024 Same period 2023
Rank 45 46 68
Rank change year-on-year +1 +22 +53
Permanent jobs citing Customer-Centricity 1 4 2
As % of all permanent jobs in West Sussex 0.25% 0.91% 0.35%
As % of the Processes & Methodologies category 0.28% 1.13% 0.36%
Number of salaries quoted 1 4 2
10th Percentile - £38,000 -
25th Percentile £26,500 £42,500 £61,250
Median annual salary (50th Percentile) £27,000 £50,000 £62,500
Median % change year-on-year -46.00% -20.00% +28.21%
75th Percentile £27,500 £55,000 £63,750
90th Percentile - - -
South East median annual salary £47,500 £40,000 £40,000
% change year-on-year +18.75% - -20.00%

All Process and Methodology Skills
West Sussex

Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in West Sussex.

Permanent vacancies with a requirement for process or methodology skills 359 355 552
As % of all permanent jobs advertised in West Sussex 87.99% 81.05% 95.67%
Number of salaries quoted 241 194 363
10th Percentile £29,500 £31,250 £33,750
25th Percentile £37,000 £40,000 £42,250
Median annual salary (50th Percentile) £52,853 £52,500 £57,500
Median % change year-on-year +0.67% -8.70% -
75th Percentile £65,000 £67,438 £72,000
90th Percentile £75,000 £71,775 £75,000
South East median annual salary £48,500 £55,000 £55,000
% change year-on-year -11.82% - -

Customer-Centricity
Job Vacancy Trend in West Sussex

Historical trend showing the proportion of permanent IT job postings citing Customer-Centricity relative to all permanent IT jobs advertised in West Sussex.

Customer-Centricity job vacancy trend in West Sussex

Customer-Centricity
Salary Trend in West Sussex

Salary distribution trend for jobs in West Sussex citing Customer-Centricity.

Salary distribution trend for jobs in West Sussex citing Customer-Centricity

Customer-Centricity
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the West Sussex region over the 6 months to 4 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Worthing - 1 £27,000 - 2
Customer-Centricity
South East

Customer-Centricity
Co-Occurring Skills & Capabilities in West Sussex by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (100.00%) Microsoft Exchange
1 1 (100.00%) SharePoint
Cloud Services
1 1 (100.00%) Entra ID
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) VPN
Job Titles
1 1 (100.00%) IT Engineer
1 1 (100.00%) IT Support
1 1 (100.00%) IT Support Engineer
1 1 (100.00%) Support Engineer
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
Processes & Methodologies
1 1 (100.00%) Customer-Centric Approach
1 1 (100.00%) Cybersecurity
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Risk Management
System Software
1 1 (100.00%) Active Directory
Systems Management
1 1 (100.00%) Microsoft Intune
Vendors
1 1 (100.00%) Microsoft