Customer-Centricity Job Trends in the South East

Customer-Centric
England > South East

The table below provides summary statistics and salary benchmarking for jobs advertised in the South East requiring Customer-Centricity skills. It covers permanent job vacancies from the 6 months leading up to 26 May 2026, with comparisons to the same periods in the previous two years.

6 months to
26 May 2026
Same period 2025 Same period 2024
Rank 198 157 268
Rank change year-on-year -41 +111 -81
Permanent jobs citing Customer-Centricity 95 134 135
As % of all permanent jobs in the South East 0.65% 1.76% 0.80%
As % of the Processes & Methodologies category 0.91% 1.95% 0.96%
Number of salaries quoted 44 55 88
10th Percentile £30,000 £30,000 £26,500
25th Percentile £39,000 £36,250 £36,000
Median annual salary (50th Percentile) £47,500 £37,500 £42,500
Median % change year-on-year +26.67% -11.76% -32.00%
75th Percentile £50,000 £60,000 £57,500
90th Percentile £86,790 £81,250 £64,779
England median annual salary £65,000 £55,000 £46,958
% change year-on-year +18.18% +17.13% -32.92%

All Process & Methodology Skills
South East

Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the South East.

Permanent vacancies with a requirement for process or methodology skills 10,449 6,889 14,011
As % of all permanent jobs advertised in the South East 72.04% 90.67% 83.38%
Number of salaries quoted 7,143 3,192 9,907
10th Percentile £30,000 £27,500 £27,500
25th Percentile £39,140 £36,250 £36,250
Median annual salary (50th Percentile) £55,000 £52,500 £50,000
Median % change year-on-year +4.76% +5.00% -9.09%
75th Percentile £70,000 £67,500 £65,000
90th Percentile £85,000 £81,925 £77,600
England median annual salary £60,000 £60,000 £55,000
% change year-on-year - +9.09% -12.00%

Customer-Centricity
Job Vacancy Trend in the South East

Historical trend showing the proportion of permanent IT job postings citing Customer-Centricity relative to all permanent IT jobs advertised in the South East.

Customer-Centricity job vacancy trend in the South East

Customer-Centricity
Salary Trend in the South East

Salary distribution trend for jobs in the South East citing Customer-Centricity.

Salary distribution trend for jobs in the South East citing Customer-Centricity

Customer-Centricity
Salary Histogram in the South East

Salary distribution for jobs citing Customer-Centricity in the South East over the 6 months to 26 May 2026.

Salary histogram for Customer-Centricity in the South East

Customer-Centricity
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the South East region over the 6 months to 26 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley -11 63 £39,000 +4.00% 16
Buckinghamshire +16 35 £47,500 +46.15% 7
Berkshire -21 22 £39,000 -54.12% 4
Hampshire -24 19 £50,000 +29.03%
Surrey -28 9 £47,500 -20.83% 11
Oxfordshire -28 6 £30,000 -20.00% 5
Kent -39 3 £30,000 -17.81% 6
West Sussex - 1 - - 1
Customer-Centricity
England

Customer-Centricity
Co-Occurring Skills & Capabilities in the South East by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (1.05%) CMS
1 1 (1.05%) Microsoft Exchange
Applications
1 3 (3.16%) Adobe After Effects
1 3 (3.16%) Adobe Creative Suite
1 3 (3.16%) Adobe Illustrator
1 3 (3.16%) InDesign
1 3 (3.16%) Photoshop
2 2 (2.11%) Microsoft Office
3 1 (1.05%) Microsoft Excel
3 1 (1.05%) Microsoft PowerPoint
Cloud Services
1 11 (11.58%) Asana
1 11 (11.58%) Sprout Social
2 4 (4.21%) AWS
3 3 (3.16%) Figma
4 2 (2.11%) Azure
5 1 (1.05%) Azure DevOps
5 1 (1.05%) BrowserStack
5 1 (1.05%) Microsoft 365
5 1 (1.05%) Power Platform
5 1 (1.05%) SaaS
Communications & Networking
1 2 (2.11%) Unified Communications
2 1 (1.05%) Firewall
2 1 (1.05%) Wireless
Database & Business Intelligence
1 1 (1.05%) PostgreSQL
1 1 (1.05%) Power BI
Development Applications
1 1 (1.05%) Cucumber
1 1 (1.05%) Git
1 1 (1.05%) JMeter
1 1 (1.05%) REST Assured
1 1 (1.05%) Selenium
1 1 (1.05%) Snyk
General
1 38 (40.00%) Social Skills
2 28 (29.47%) Marketing
3 19 (20.00%) Inclusion and Diversity
3 19 (20.00%) Organisational Skills
4 11 (11.58%) Finance
5 7 (7.37%) Analytical Skills
6 6 (6.32%) Presentation Skills
7 5 (5.26%) French Language
7 5 (5.26%) Influencing Skills
7 5 (5.26%) Local Government
8 4 (4.21%) Pharmaceutical
8 4 (4.21%) Retail
9 3 (3.16%) Multimedia
10 2 (2.11%) Banking
11 1 (1.05%) Law
11 1 (1.05%) Manufacturing
11 1 (1.05%) Public Sector
Job Titles
1 17 (17.89%) Senior
2 13 (13.68%) Social Media Executive
3 9 (9.47%) Account Manager
4 8 (8.42%) Service Manager
5 6 (6.32%) Marketing Executive
6 5 (5.26%) Head of Digital
6 5 (5.26%) Head of Finance
6 5 (5.26%) Head of IT
7 4 (4.21%) Capacity Manager
7 4 (4.21%) Configuration Manager
7 4 (4.21%) Delivery Manager
7 4 (4.21%) Designer
7 4 (4.21%) Graphic Designer
7 4 (4.21%) Service Delivery Manager
8 3 (3.16%) Analyst
8 3 (3.16%) Desktop Support
8 3 (3.16%) IT Manager
8 3 (3.16%) Sales Director
8 3 (3.16%) Senior Marketing Executive
8 3 (3.16%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 3 (3.16%) CSS
1 3 (3.16%) HTML
2 1 (1.05%) JSON
2 1 (1.05%) YAML
Miscellaneous
1 16 (16.84%) Social Media
2 11 (11.58%) Video Editing
3 8 (8.42%) Driving Licence
4 4 (4.21%) Life Science
5 3 (3.16%) Graphic Design
5 3 (3.16%) NHS
6 1 (1.05%) Onboarding
6 1 (1.05%) Podcast
6 1 (1.05%) Replication
6 1 (1.05%) Self-Motivation
6 1 (1.05%) Web Conferencing
Operating Systems
1 1 (1.05%) Windows
1 1 (1.05%) Windows Server
Processes & Methodologies
1 29 (30.53%) Problem-Solving
2 24 (25.26%) B2B
3 19 (20.00%) AI
4 16 (16.84%) Digital Marketing
5 15 (15.79%) Project Management
6 14 (14.74%) Continuous Improvement
7 13 (13.68%) Service Delivery
8 12 (12.63%) Analytics
8 12 (12.63%) Sales Enablement
9 11 (11.58%) Collaborative Culture
9 11 (11.58%) Copywriting
9 11 (11.58%) Creative Thinking
9 11 (11.58%) Social Media Management
10 10 (10.53%) User Experience
11 9 (9.47%) IT Strategy
12 8 (8.42%) Stakeholder Management
13 7 (7.37%) Change Management
13 7 (7.37%) Customer Service
13 7 (7.37%) Decision-Making
14 6 (6.32%) Roadmaps
Programming Languages
1 4 (4.21%) SQL
2 1 (1.05%) Java
Qualifications
1 13 (13.68%) Degree
2 6 (6.32%) DV Cleared
2 6 (6.32%) SC Cleared
2 6 (6.32%) Security Cleared
3 1 (1.05%) Computer Science Degree
3 1 (1.05%) DBS Check
Quality Assurance & Compliance
1 5 (5.26%) GRC
1 5 (5.26%) NEBOSH
2 3 (3.16%) SLA
3 1 (1.05%) Accessibility
3 1 (1.05%) PMO
System Software
1 1 (1.05%) Active Directory
Vendors
1 14 (14.74%) Adobe
2 11 (11.58%) Hootsuite
2 11 (11.58%) Instagram
2 11 (11.58%) Microsoft
2 11 (11.58%) Wrike
3 4 (4.21%) Cisco
3 4 (4.21%) Dell
4 3 (3.16%) Yardi
5 1 (1.05%) Asigra
5 1 (1.05%) BT
5 1 (1.05%) Fortinet
5 1 (1.05%) HubSpot
5 1 (1.05%) Infor
5 1 (1.05%) Marketo
5 1 (1.05%) Mitel
5 1 (1.05%) SAP
5 1 (1.05%) SolarWinds
5 1 (1.05%) Sophos
5 1 (1.05%) Veeam
5 1 (1.05%) Workday