Customer-Centricity Job Trends in the South East
Customer-Centric
England > South East
The table below provides summary statistics and salary benchmarking for jobs advertised in the South East requiring Customer-Centricity skills. It covers permanent job vacancies from the 6 months leading up to 21 October 2026, with comparisons to the same periods in the previous two years.
| 6 months to 21 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 284 | 182 | 236 |
| Rank change year-on-year | -102 | +54 | -44 |
| Permanent jobs citing Customer-Centricity | 67 | 113 | 88 |
| As % of all permanent jobs in the South East | 0.34% | 1.26% | 0.77% |
| As % of the Processes & Methodologies category | 0.47% | 1.43% | 0.94% |
| Number of salaries quoted | 35 | 55 | 47 |
| 10th Percentile | £29,438 | £28,680 | £35,000 |
| 25th Percentile | £30,000 | £31,375 | £36,250 |
| Median annual salary (50th Percentile) | £47,500 | £42,500 | £37,500 |
| Median % change year-on-year | +11.76% | +13.33% | -6.25% |
| 75th Percentile | £60,000 | £51,250 | £50,000 |
| 90th Percentile | £68,750 | £81,000 | £55,000 |
| England median annual salary | £46,500 | £45,000 | £55,000 |
| % change year-on-year | +3.33% | -18.18% | -15.43% |
All Process & Methodology Skills
South East
Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the South East.
| 6 months to 21 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent vacancies with a requirement for process or methodology skills | 14,325 | 7,922 | 9,320 |
| As % of all permanent jobs advertised in the South East | 72.42% | 88.17% | 81.28% |
| Number of salaries quoted | 10,064 | 4,315 | 4,960 |
| 10th Percentile | £30,000 | £27,000 | £32,750 |
| 25th Percentile | £39,783 | £32,500 | £42,500 |
| Median annual salary (50th Percentile) | £55,000 | £47,500 | £55,000 |
| Median % change year-on-year | +15.79% | -13.64% | - |
| 75th Percentile | £70,000 | £65,000 | £70,000 |
| 90th Percentile | £90,000 | £81,250 | £85,000 |
| England median annual salary | £60,000 | £55,000 | £60,000 |
| % change year-on-year | +9.09% | -8.33% | - |
Customer-Centricity Job Vacancy Trend in the South East
Historical trend showing the proportion of permanent IT job postings citing Customer-Centricity relative to all permanent IT jobs advertised in the South East.
Customer-Centricity Salary Trend in the South East
Salary distribution trend for jobs in the South East citing Customer-Centricity.
Customer-Centricity Salary Histogram in the South East
Salary distribution for jobs citing Customer-Centricity in the South East over the 6 months to 21 October 2026.
Customer-Centricity Job Locations in the South East
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the South East region over the 6 months to 21 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Thames Valley | -48 | 40 | £47,500 | +26.67% | 27 |
| Buckinghamshire | -8 | 21 | £47,500 | - | 7 |
| Berkshire | -23 | 15 | £60,000 | +83.21% | 17 |
| Kent | -9 | 10 | £30,000 | -17.81% | 3 |
| West Sussex | -22 | 6 | £67,500 | +150.00% | 6 |
| Hampshire | -58 | 5 | £50,000 | +42.86% | 7 |
| Surrey | -35 | 4 | £31,500 | - | 11 |
| Oxfordshire | -45 | 4 | £30,000 | -53.85% | 3 |
| Middlesex | +7 | 1 | - | - | |
| Customer-Centricity England |
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Customer-Centricity Co-Occurring Skills & Capabilities in the South East by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Processes & Methodologies
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | AI | 19.4% | 13 |
| 2 | CRM | 16.4% | 11 |
| 3 | Cybersecurity | 14.9% | 10 |
| 3 | Project Management | 14.9% | 10 |
| 5 | B2B | 13.4% | 9 |
| 5 | Problem-Solving | 13.4% | 9 |
| 5 | User Experience | 13.4% | 9 |
| 8 | Service Management | 10.4% | 7 |
| 9 | Content Strategy | 9.0% | 6 |
| 9 | Customer Service | 9.0% | 6 |
| 9 | Customer-Centric Approach | 9.0% | 6 |
| 9 | Line Management | 9.0% | 6 |
| 9 | Mentoring | 9.0% | 6 |
| 9 | Performance Management | 9.0% | 6 |
| 9 | Performance Measurement | 9.0% | 6 |
| 9 | Service Delivery | 9.0% | 6 |
| 9 | Software Licensing | 9.0% | 6 |
| 9 | Stakeholder Management | 9.0% | 6 |
| 19 | Continuous Improvement | 7.5% | 5 |
| 19 | Customer Engagement | 7.5% | 5 |