Period
to 23 October 2018

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 23 October 2018 with a comparison to the same period in the previous 2 years.

Customer-Centric
England > South East
6 months to
23 Oct 2018
Same period 2017 Same period 2016
Rank 343 405 506
Rank change year-on-year +62 +101 +69
Permanent jobs citing Customer-Centricity 208 142 98
As % of all permanent IT jobs advertised in the South East 0.71% 0.49% 0.28%
As % of the Processes & Methodologies category 0.80% 0.55% 0.31%
Number of salaries quoted 156 104 61
South East median annual salary £60,000 £37,500 £60,000
Median salary % change year-on-year +60.00% -37.50% +41.18%
10th Percentile £36,250 £26,325 £22,500
90th Percentile £117,500 £57,775 £130,000
England median annual salary £56,000 £45,000 £52,000
% change year-on-year +24.44% -13.46% +15.56%

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 26,149 26,007 31,380
As % of all permanent IT jobs advertised in the South East 89.80% 89.50% 89.24%
Number of salaries quoted 21,570 21,443 26,131
South East median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - -
10th Percentile £28,500 £27,000 £27,500
90th Percentile £71,250 £68,750 £68,750
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

Customer-Centricity
Job Vacancy Trend in the South East

Job postings citing Customer-Centricity as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Customer-Centricity in the South East

Customer-Centricity
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer-Centricity in the South East.

Salary trend for Customer-Centricity in the South East

Customer-Centricity
Salary Histogram in the South East

The salary distribution of IT jobs citing Customer-Centricity in the South East over the 6 months to 23 October 2018.

Salary histogram for Customer-Centricity in the South East

Customer-Centricity
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the South East region over the 6 months to 23 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +49 96 £60,000 +50.00% 11
Berkshire +4 65 £73,000 +46.00% 5
Surrey +60 42 £60,000 +9.09% 1
Hampshire -27 40 £60,000 +106.90% 6
Buckinghamshire +40 26 £50,000 +81.82% 4
East Sussex -25 17 £51,000 +20.00%
West Sussex -6 8 £47,500 +48.44% 1
Oxfordshire +8 5 £57,500 - 2
Sussex - 4 - -
Kent +14 2 £60,750 +62.00%
Customer-Centricity
England

For the 6 months to 23 October 2018, IT jobs citing Customer-Centricity also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for Customer-Centricity.

1 70 (33.65%) Agile Software Development
2 59 (28.37%) Finance
3 51 (24.52%) Microsoft
4 34 (16.35%) Degree
5 33 (15.87%) Analytics
6 32 (15.38%) Retail
6 32 (15.38%) SQL
7 31 (14.90%) CSS
7 31 (14.90%) Stakeholder Management
8 30 (14.42%) JavaScript
8 30 (14.42%) Customer-Centric Approach
8 30 (14.42%) Problem-Solving
9 28 (13.46%) MVC
9 28 (13.46%) HTML
9 28 (13.46%) Business Analysis
9 28 (13.46%) Analytical Skills
9 28 (13.46%) Self-Motivation
10 27 (12.98%) Scrum
11 25 (12.02%) C#
11 25 (12.02%) Mentoring
12 22 (10.58%) User Experience
12 22 (10.58%) Amazon AWS
12 22 (10.58%) .NET
13 21 (10.10%) QA
14 20 (9.62%) HTML5
14 20 (9.62%) CSS3
14 20 (9.62%) Oracle
14 20 (9.62%) Telecoms
15 19 (9.13%) SQL Server
15 19 (9.13%) ERP

Customer-Centricity
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (7.69%) SharePoint
2 10 (4.81%) Confluence
3 7 (3.37%) IIS
4 4 (1.92%) CMS
5 3 (1.44%) SharePoint 2010
5 3 (1.44%) SharePoint 2013
6 2 (0.96%) Apache
6 2 (0.96%) Apache Spark
6 2 (0.96%) Facebook Platform
6 2 (0.96%) OpenStack
7 1 (0.48%) Oracle SOA Suite
7 1 (0.48%) Oracle Workflow
7 1 (0.48%) SharePoint Server
7 1 (0.48%) WordPress
Applications
1 11 (5.29%) Microsoft Excel
1 11 (5.29%) Microsoft PowerPoint
2 10 (4.81%) Microsoft Office
3 5 (2.40%) MS Visio
4 2 (0.96%) Microsoft Project
5 1 (0.48%) Photoshop
Business Applications
1 4 (1.92%) Dynamics CRM
1 4 (1.92%) Dynamics NAV
2 2 (0.96%) Dynamics AX
3 1 (0.48%) Dynamics GP
3 1 (0.48%) Infor SunSystems
3 1 (0.48%) NetSuite
3 1 (0.48%) Payment Gateway
3 1 (0.48%) SAP Business ByDesign
Cloud Services
1 22 (10.58%) Amazon AWS
2 18 (8.65%) SaaS
3 16 (7.69%) Microsoft Azure
4 15 (7.21%) Office 365
5 11 (5.29%) Cloud Computing
5 11 (5.29%) IaaS
5 11 (5.29%) PaaS
6 4 (1.92%) npm
7 3 (1.44%) Dynamics 365
7 3 (1.44%) OneDrive
8 2 (0.96%) AdWords
8 2 (0.96%) Amazon Kinesis
8 2 (0.96%) Apple Pay
8 2 (0.96%) AWS Lambda
8 2 (0.96%) Google Analytics
8 2 (0.96%) Serverless
9 1 (0.48%) Firebase
9 1 (0.48%) Yammer
Communications & Networking
1 5 (2.40%) Broadband
1 5 (2.40%) WAN
2 4 (1.92%) Firewall
2 4 (1.92%) Internet
3 3 (1.44%) Intranet
3 3 (1.44%) IP Telephony
3 3 (1.44%) VoIP
4 2 (0.96%) BGP
4 2 (0.96%) Cisco ASA
4 2 (0.96%) DHCP
4 2 (0.96%) DWDM
4 2 (0.96%) H.323
4 2 (0.96%) LAN
4 2 (0.96%) MGCP
4 2 (0.96%) Network Security
4 2 (0.96%) RTP
4 2 (0.96%) SCCP
4 2 (0.96%) VSAN
4 2 (0.96%) Wireless
5 1 (0.48%) SMS
Database & Business Intelligence
1 19 (9.13%) SQL Server
2 17 (8.17%) Relational Database
3 15 (7.21%) MySQL
4 12 (5.77%) Big Data
5 3 (1.44%) MongoDB
5 3 (1.44%) SQL Server Integration Services
6 2 (0.96%) Data Warehouse
7 1 (0.48%) Blockchain
7 1 (0.48%) NoSQL
7 1 (0.48%) Redis
Development Applications
1 15 (7.21%) Git (software)
1 15 (7.21%) git-flow
2 11 (5.29%) JIRA
2 11 (5.29%) Team Foundation Server
2 11 (5.29%) Visual Studio
3 4 (1.92%) gulp
3 4 (1.92%) webpack
4 2 (0.96%) Ant
4 2 (0.96%) Eclipse
4 2 (0.96%) Gradle
4 2 (0.96%) Jenkins
4 2 (0.96%) JUnit
5 1 (0.48%) Karma Test Runner
5 1 (0.48%) Selenium
General
1 59 (28.37%) Finance
2 32 (15.38%) Retail
3 20 (9.62%) Telecoms
4 19 (9.13%) Advertising
5 16 (7.69%) Marketing
6 7 (3.37%) Automotive
7 6 (2.88%) Law
7 6 (2.88%) Legal
8 3 (1.44%) Banking
9 2 (0.96%) Games
9 2 (0.96%) Mandarin Language
9 2 (0.96%) Manufacturing
10 1 (0.48%) Back Office
10 1 (0.48%) Electronics
10 1 (0.48%) Retail Banking
Job Titles
1 29 (13.94%) Developer
2 28 (13.46%) Consultant
3 27 (12.98%) Architect
4 25 (12.02%) Analyst
5 13 (6.25%) Product Manager
5 13 (6.25%) Solutions Architect
6 11 (5.29%) Business Analyst
7 10 (4.81%) .NET Developer
7 10 (4.81%) Lead Developer
8 9 (4.33%) Lead .NET Developer
8 9 (4.33%) SharePoint Consultant
8 9 (4.33%) Technical Leader
9 8 (3.85%) Applications Support
9 8 (3.85%) Front End Developer (Client-Side Developer)
9 8 (3.85%) Project Manager
9 8 (3.85%) Senior Developer
10 7 (3.37%) IT Analyst
10 7 (3.37%) Presales Solution Architect
10 7 (3.37%) Software Engineer
10 7 (3.37%) Software Manager
Libraries, Frameworks & Software Standards
1 31 (14.90%) CSS
2 28 (13.46%) HTML
3 22 (10.58%) .NET
4 20 (9.62%) CSS3
4 20 (9.62%) HTML5
5 18 (8.65%) jQuery
6 15 (7.21%) LAMP
7 12 (5.77%) ASP.NET
7 12 (5.77%) WCF
8 11 (5.29%) ASP.NET MVC
8 11 (5.29%) WPF
9 10 (4.81%) Web Services
10 7 (3.37%) AngularJS
10 7 (3.37%) REST
11 6 (2.88%) Natural Language Processing
12 5 (2.40%) Angular 2
12 5 (2.40%) SOAP
12 5 (2.40%) XML
13 4 (1.92%) Sass
13 4 (1.92%) Twitter Bootstrap
Miscellaneous
1 28 (13.46%) Analytical Skills
1 28 (13.46%) Self-Motivation
2 22 (10.58%) User Experience
3 14 (6.73%) Enterprise Software
4 13 (6.25%) Computer Science
5 6 (2.88%) Virtual Team
6 4 (1.92%) Data Centre
6 4 (1.92%) Management Information System
6 4 (1.92%) Mobile App
7 3 (1.44%) Robotics
8 2 (0.96%) Greenfield Project
8 2 (0.96%) Marketing Technology
8 2 (0.96%) Social Media
9 1 (0.48%) Bitcoin
9 1 (0.48%) Digital Media
9 1 (0.48%) Graphic Design
9 1 (0.48%) Hybrid Cloud
9 1 (0.48%) Internet of Things
Operating Systems
1 8 (3.85%) Android
1 8 (3.85%) Apple iOS
1 8 (3.85%) Windows
2 2 (0.96%) Linux
2 2 (0.96%) Unix
Processes & Methodologies
1 70 (33.65%) Agile Software Development
2 33 (15.87%) Analytics
3 31 (14.90%) Stakeholder Management
4 30 (14.42%) Customer-Centric Approach
4 30 (14.42%) Problem-Solving
5 28 (13.46%) Business Analysis
5 28 (13.46%) MVC
6 27 (12.98%) Scrum
7 25 (12.02%) Mentoring
8 19 (9.13%) ERP
8 19 (9.13%) Value Proposition
9 18 (8.65%) DevOps
9 18 (8.65%) Service Delivery
9 18 (8.65%) Web Development
10 17 (8.17%) Project Management
10 17 (8.17%) Waterfall
11 16 (7.69%) E-Commerce
11 16 (7.69%) Problem Management
11 16 (7.69%) Time Management
11 16 (7.69%) User Stories
Programming Languages
1 32 (15.38%) SQL
2 30 (14.42%) JavaScript
3 25 (12.02%) C#
4 16 (7.69%) PHP
5 15 (7.21%) PHP 5
6 10 (4.81%) C
7 7 (3.37%) Delphi
7 7 (3.37%) Java
7 7 (3.37%) T-SQL
8 2 (0.96%) ES6
8 2 (0.96%) Java 8
8 2 (0.96%) Python
8 2 (0.96%) Scala
8 2 (0.96%) Shell Script
9 1 (0.48%) Objective-C
9 1 (0.48%) Solidity
9 1 (0.48%) TypeScript
9 1 (0.48%) X++
Qualifications
1 34 (16.35%) Degree
2 14 (6.73%) Computer Science Degree
3 7 (3.37%) Cisco Certification
4 6 (2.88%) Security Cleared
5 4 (1.92%) CCIE
6 3 (1.44%) CCNA
6 3 (1.44%) CCNP
6 3 (1.44%) PMP
6 3 (1.44%) SC Cleared
7 2 (0.96%) APMP
7 2 (0.96%) ISEB
7 2 (0.96%) PRINCE2 Practitioner
8 1 (0.48%) ISTQB
8 1 (0.48%) ITIL Certification
8 1 (0.48%) MBA
8 1 (0.48%) PMI Certification
Quality Assurance & Compliance
1 21 (10.10%) QA
2 6 (2.88%) PMO
3 4 (1.92%) GDPR
3 4 (1.92%) PCI DSS
4 2 (0.96%) Data Quality
4 2 (0.96%) PA-DSS
4 2 (0.96%) SLA
5 1 (0.48%) COBIT
5 1 (0.48%) WCAG
System Software
1 3 (1.44%) Docker
2 2 (0.96%) Ceph
3 1 (0.48%) Hyper-V
3 1 (0.48%) Virtual Machines
Systems Management
1 2 (0.96%) Opscode Chef
2 1 (0.48%) Docker Swarm
2 1 (0.48%) SCCM
Vendors
1 51 (24.52%) Microsoft
2 20 (9.62%) Oracle
3 8 (3.85%) Cisco
4 6 (2.88%) Xceptor
5 4 (1.92%) Facebook
5 4 (1.92%) Huawei
6 3 (1.44%) Avaya
6 3 (1.44%) PayPal
6 3 (1.44%) Salesforce.com
6 3 (1.44%) SAP
6 3 (1.44%) WorldPay
7 2 (0.96%) Apple
7 2 (0.96%) Birst
7 2 (0.96%) F5
7 2 (0.96%) Google
7 2 (0.96%) Red Hat
7 2 (0.96%) Twitter
8 1 (0.48%) MuleSoft
8 1 (0.48%) Riverbed
8 1 (0.48%) VMware