Period
to 17 July 2018

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 17 July 2018 with a comparison to the same period in the previous 2 years.

Customer-Centric
England > South East
6 months to
17 Jul 2018
Same period 2017 Same period 2016
Rank 339 426 564
Rank change year-on-year +87 +138 +15
Permanent jobs citing Customer-Centricity 217 123 67
As % of all permanent IT jobs advertised in the South East 0.71% 0.41% 0.18%
As % of the Processes & Methodologies category 0.80% 0.47% 0.20%
Number of salaries quoted 171 107 39
South East median annual salary £55,000 £38,500 £52,500
Median salary % change year-on-year +42.86% -26.67% +31.25%
10th Percentile £32,500 £29,500 £24,500
90th Percentile £117,500 £59,900 £95,500
England median annual salary £55,000 £50,000 £51,000
% change year-on-year +10.00% -1.96% +18.60%

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 27,124 26,307 33,614
As % of all permanent IT jobs advertised in the South East 88.80% 87.99% 87.93%
Number of salaries quoted 22,455 21,765 28,294
South East median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - -
10th Percentile £28,250 £27,000 £26,750
90th Percentile £70,000 £68,000 £68,750
England median annual salary £50,000 £50,000 £50,000

Customer-Centricity
Job Vacancy Trend in the South East

Job postings citing Customer-Centricity as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Customer-Centricity in the South East

Customer-Centricity
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer-Centricity in the South East.

Salary trend for Customer-Centricity in the South East

Customer-Centricity
Salary Histogram in the South East

The salary distribution of IT jobs citing Customer-Centricity in the South East over the 6 months to 17 July 2018.

Salary histogram for Customer-Centricity in the South East

Customer-Centricity
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the South East region over the 6 months to 17 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +51 85 £57,500 +43.75% 14
Hampshire +45 73 £60,000 +23.08% 4
Berkshire +18 60 £73,000 +53.68% 9
Surrey +34 37 £55,000 +12.82% 7
Buckinghamshire +16 15 £90,000 +239.62% 3
Oxfordshire +7 14 £42,500 -5.56% 2
East Sussex -29 14 £50,000 +11.11% 2
West Sussex -20 5 £47,500 +48.44% 1
Middlesex - 5 £90,000 - 1
Sussex - 5 £62,500 -
Kent +8 2 £60,750 +62.00% 1
Customer-Centricity
England

For the 6 months to 17 July 2018, IT jobs citing Customer-Centricity also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for Customer-Centricity.

1 65 (29.95%) Microsoft
2 61 (28.11%) Finance
3 58 (26.73%) Agile Software Development
4 47 (21.66%) Retail
5 45 (20.74%) Stakeholder Management
5 45 (20.74%) JavaScript
5 45 (20.74%) CSS
6 42 (19.35%) Self-Motivation
7 37 (17.05%) HTML
8 35 (16.13%) SQL
8 35 (16.13%) Customer-Centric Approach
9 33 (15.21%) Web Development
10 32 (14.75%) CSS3
11 31 (14.29%) Oracle
12 29 (13.36%) Advertising
12 29 (13.36%) jQuery
12 29 (13.36%) HTML5
13 28 (12.90%) Telecoms
13 28 (12.90%) PHP
14 27 (12.44%) MVC
15 26 (11.98%) Office 365
16 25 (11.52%) Time Management
17 24 (11.06%) PHP 5
17 24 (11.06%) Degree
17 24 (11.06%) LAMP
17 24 (11.06%) MySQL
17 24 (11.06%) OOP
17 24 (11.06%) OO
17 24 (11.06%) SharePoint
17 24 (11.06%) Relational Database

Customer-Centricity
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (11.06%) SharePoint
2 12 (5.53%) CMS
3 8 (3.69%) SharePoint 2010
3 8 (3.69%) SharePoint 2013
4 7 (3.23%) Confluence
5 6 (2.76%) SharePoint Server
6 4 (1.84%) WordPress
7 2 (0.92%) Facebook Platform
7 2 (0.92%) IIS
Applications
1 18 (8.29%) Microsoft Office
2 13 (5.99%) Microsoft PowerPoint
3 12 (5.53%) Microsoft Excel
4 9 (4.15%) MS Visio
5 2 (0.92%) Photoshop
6 1 (0.46%) Adobe Illustrator
Business Applications
1 7 (3.23%) Dynamics CRM
2 6 (2.76%) Dynamics AX
3 2 (0.92%) Primavera
Cloud Services
1 26 (11.98%) Office 365
2 14 (6.45%) SaaS
3 12 (5.53%) Amazon AWS
4 11 (5.07%) Cloud Computing
5 7 (3.23%) Dynamics 365
5 7 (3.23%) PaaS
6 6 (2.76%) IaaS
7 4 (1.84%) npm
7 4 (1.84%) Sage Pay
8 2 (0.92%) Amazon Kinesis
8 2 (0.92%) AWS Lambda
8 2 (0.92%) OneDrive
8 2 (0.92%) Serverless
9 1 (0.46%) Microsoft Azure
Communications & Networking
1 5 (2.30%) SNMP
1 5 (2.30%) VPN
1 5 (2.30%) Wireless
2 4 (1.84%) Broadband
2 4 (1.84%) HTTP
2 4 (1.84%) Internet
2 4 (1.84%) Intranet
2 4 (1.84%) WebEx
3 3 (1.38%) IP Telephony
3 3 (1.38%) VoIP
3 3 (1.38%) WAN
4 2 (0.92%) DWDM
4 2 (0.92%) Ethernet
4 2 (0.92%) LTE
4 2 (0.92%) MPLS
4 2 (0.92%) Unified Communications
4 2 (0.92%) VPLS
5 1 (0.46%) Network Security
5 1 (0.46%) SMS
5 1 (0.46%) Wireshark
Database & Business Intelligence
1 24 (11.06%) MySQL
1 24 (11.06%) Relational Database
2 4 (1.84%) Big Data
2 4 (1.84%) SQL Server Integration Services
3 2 (0.92%) Data Warehouse
3 2 (0.92%) MongoDB
3 2 (0.92%) SQL Server
4 1 (0.46%) Power BI
4 1 (0.46%) SQL Server 2016
4 1 (0.46%) SQL Server Analysis Services
4 1 (0.46%) SQL Server Reporting Services
Development Applications
1 24 (11.06%) Git (software)
1 24 (11.06%) git-flow
2 8 (3.69%) Jenkins
3 7 (3.23%) JIRA
4 5 (2.30%) Ant
4 5 (2.30%) Eclipse
4 5 (2.30%) Gradle
4 5 (2.30%) JUnit
5 4 (1.84%) gulp
5 4 (1.84%) webpack
6 3 (1.38%) Bitbucket
6 3 (1.38%) Sonatype Nexus
7 1 (0.46%) Team Foundation Server
7 1 (0.46%) Visual Studio
General
1 61 (28.11%) Finance
2 47 (21.66%) Retail
3 29 (13.36%) Advertising
4 28 (12.90%) Telecoms
5 16 (7.37%) Marketing
6 9 (4.15%) Publishing
7 5 (2.30%) Automotive
7 5 (2.30%) Law
7 5 (2.30%) Mandarin Language
8 2 (0.92%) Banking
8 2 (0.92%) Games
9 1 (0.46%) Back Office
9 1 (0.46%) Legal
9 1 (0.46%) Multimedia
Job Titles
1 35 (16.13%) Developer
2 31 (14.29%) Consultant
3 27 (12.44%) Analyst
4 20 (9.22%) Senior Developer
5 15 (6.91%) PHP Developer
5 15 (6.91%) Senior PHP Developer
6 14 (6.45%) Problem Manager
7 12 (5.53%) Account Executive
7 12 (5.53%) Business Analyst
8 11 (5.07%) IT Analyst
8 11 (5.07%) Product Manager
9 9 (4.15%) Architect
9 9 (4.15%) Support Consultant
9 9 (4.15%) Technical Leader
10 8 (3.69%) Technical Consultant
11 6 (2.76%) ERP Consultant
11 6 (2.76%) Front End Developer (Client-Side Developer)
11 6 (2.76%) Functional Consultant
11 6 (2.76%) Junior
11 6 (2.76%) Service Analyst
Libraries, Frameworks & Software Standards
1 45 (20.74%) CSS
2 37 (17.05%) HTML
3 32 (14.75%) CSS3
4 29 (13.36%) HTML5
4 29 (13.36%) jQuery
5 24 (11.06%) LAMP
6 10 (4.61%) .NET
7 9 (4.15%) SOAP
7 9 (4.15%) Web Services
7 9 (4.15%) XML
8 8 (3.69%) AngularJS
9 7 (3.23%) Angular 2
9 7 (3.23%) REST
10 5 (2.30%) J2EE
10 5 (2.30%) JAXP
10 5 (2.30%) JDBC
10 5 (2.30%) Natural Language Processing
11 4 (1.84%) Ajax
11 4 (1.84%) JSON
11 4 (1.84%) Sass
Miscellaneous
1 42 (19.35%) Self-Motivation
2 17 (7.83%) User Experience
3 16 (7.37%) Analytical Skills
4 13 (5.99%) Enterprise Software
4 13 (5.99%) Management Information System
5 9 (4.15%) Computer Science
6 8 (3.69%) Data Centre
7 5 (2.30%) Mobile App
8 4 (1.84%) Social Media
8 4 (1.84%) Video Editing
9 2 (0.92%) Wiki
10 1 (0.46%) Data Structures
10 1 (0.46%) Digital Media
10 1 (0.46%) Fintech
10 1 (0.46%) Graphic Design
10 1 (0.46%) Internet of Things
10 1 (0.46%) Robotics
Operating Systems
1 16 (7.37%) Windows
2 9 (4.15%) Apple iOS
2 9 (4.15%) Windows 10
2 9 (4.15%) Windows 7
2 9 (4.15%) Windows XP
3 4 (1.84%) Unix
4 2 (0.92%) Linux
4 2 (0.92%) Windows Server
Processes & Methodologies
1 58 (26.73%) Agile Software Development
2 45 (20.74%) Stakeholder Management
3 35 (16.13%) Customer-Centric Approach
4 33 (15.21%) Web Development
5 27 (12.44%) MVC
6 25 (11.52%) Time Management
7 24 (11.06%) OO
7 24 (11.06%) OO PHP
7 24 (11.06%) OOP
8 23 (10.60%) DevOps
8 23 (10.60%) ITIL
8 23 (10.60%) Problem-Solving
9 22 (10.14%) Problem Management
10 21 (9.68%) ERP
11 20 (9.22%) Business Analysis
12 19 (8.76%) Wireframes
13 17 (7.83%) E-Commerce
13 17 (7.83%) Process Management
13 17 (7.83%) Scrum
13 17 (7.83%) User Stories
Programming Languages
1 45 (20.74%) JavaScript
2 35 (16.13%) SQL
3 28 (12.90%) PHP
4 24 (11.06%) PHP 5
5 13 (5.99%) C#
6 11 (5.07%) Java
7 7 (3.23%) C
8 6 (2.76%) X++
9 4 (1.84%) Scala
10 2 (0.92%) ES6
10 2 (0.92%) Python
11 1 (0.46%) Java 8
11 1 (0.46%) T-SQL
Qualifications
1 24 (11.06%) Degree
2 11 (5.07%) Security Cleared
3 9 (4.15%) Computer Science Degree
3 9 (4.15%) SC Cleared
4 8 (3.69%) Microsoft Certification
5 5 (2.30%) Cisco Certification
6 3 (1.38%) CCIE
6 3 (1.38%) CCNA
7 2 (0.92%) A+ Certification
7 2 (0.92%) PMP
Quality Assurance & Compliance
1 12 (5.53%) SLA
2 9 (4.15%) QA
3 6 (2.76%) PCI DSS
4 5 (2.30%) PA-DSS
5 3 (1.38%) GDPR
6 2 (0.92%) PMO
7 1 (0.46%) Data Quality
7 1 (0.46%) WCAG
System Software
1 8 (3.69%) Docker
2 2 (0.92%) Active Directory
2 2 (0.92%) VMware Infrastructure
Systems Management
1 5 (2.30%) Opscode Chef
2 4 (1.84%) TADDM
3 3 (1.38%) Puppet
4 2 (0.92%) AirWatch
Vendors
1 65 (29.95%) Microsoft
2 31 (14.29%) Oracle
3 13 (5.99%) Salesforce.com
4 10 (4.61%) Google
5 6 (2.76%) Cisco
6 5 (2.30%) Apple
6 5 (2.30%) PayPal
6 5 (2.30%) WorldPay
6 5 (2.30%) Xceptor
7 4 (1.84%) Adobe
7 4 (1.84%) BMC
7 4 (1.84%) ServiceNow
8 3 (1.38%) Avaya
8 3 (1.38%) Cognizant
8 3 (1.38%) Facebook
8 3 (1.38%) SaltStack
8 3 (1.38%) VMware
9 2 (0.92%) HP
9 2 (0.92%) Huawei
9 2 (0.92%) Planview