Customer-Centricity Job Trends in the South East

Customer-Centric
England > South East

The table below provides summary statistics and salary benchmarking for jobs advertised in the South East requiring Customer-Centricity skills. It covers permanent job vacancies from the 6 months leading up to 30 June 2026, with comparisons to the same periods in the previous two years.

6 months to
30 Jun 2026
Same period 2025 Same period 2024
Rank 214 148 242
Rank change year-on-year -66 +94 -18
Permanent jobs citing Customer-Centricity 92 146 147
As % of all permanent jobs in the South East 0.60% 1.79% 0.82%
As % of the Processes & Methodologies category 0.84% 2.00% 1.00%
Number of salaries quoted 48 45 96
10th Percentile £30,000 £30,000 £26,500
25th Percentile £39,000 £35,750 £35,000
Median annual salary (50th Percentile) £47,500 £37,500 £40,000
Median % change year-on-year +26.67% -6.25% -30.43%
75th Percentile £50,000 £67,500 £50,000
90th Percentile £71,537 £90,000 £60,000
England median annual salary £60,000 £55,000 £45,000
% change year-on-year +9.09% +22.22% -35.71%

All Process & Methodology Skills
South East

Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the South East.

Permanent vacancies with a requirement for process or methodology skills 10,978 7,293 14,662
As % of all permanent jobs advertised in the South East 71.87% 89.63% 81.60%
Number of salaries quoted 7,803 3,662 10,181
10th Percentile £30,000 £26,875 £27,750
25th Percentile £40,000 £35,000 £37,500
Median annual salary (50th Percentile) £55,000 £50,000 £50,000
Median % change year-on-year +10.00% - -9.09%
75th Percentile £70,000 £67,500 £65,000
90th Percentile £85,000 £81,925 £78,750
England median annual salary £60,000 £57,500 £55,000
% change year-on-year +4.35% +4.55% -12.00%

Customer-Centricity
Job Vacancy Trend in the South East

Historical trend showing the proportion of permanent IT job postings citing Customer-Centricity relative to all permanent IT jobs advertised in the South East.

Customer-Centricity job vacancy trend in the South East

Customer-Centricity
Salary Trend in the South East

Salary distribution trend for jobs in the South East citing Customer-Centricity.

Salary distribution trend for jobs in the South East citing Customer-Centricity

Customer-Centricity
Salary Histogram in the South East

Salary distribution for jobs citing Customer-Centricity in the South East over the 6 months to 30 June 2026.

Salary histogram for Customer-Centricity in the South East

Customer-Centricity
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the South East region over the 6 months to 30 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley -29 66 £42,000 +12.00% 15
Buckinghamshire +14 35 £47,500 +46.15% 3
Berkshire -30 26 £39,000 -54.12% 7
Hampshire -30 16 £50,000 +66.67% 5
Surrey -20 5 £47,500 -20.83% 3
Oxfordshire -27 5 £30,000 -20.00% 5
Kent -29 5 £30,000 -17.81% 4
Customer-Centricity
England

Customer-Centricity
Co-Occurring Skills & Capabilities in the South East by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (1.09%) CMS
1 1 (1.09%) Microsoft Exchange
Applications
1 4 (4.35%) Adobe After Effects
1 4 (4.35%) Adobe Creative Suite
1 4 (4.35%) Adobe Illustrator
1 4 (4.35%) InDesign
1 4 (4.35%) Photoshop
2 2 (2.17%) Microsoft Office
3 1 (1.09%) Microsoft Excel
3 1 (1.09%) Microsoft PowerPoint
Cloud Services
1 11 (11.96%) Asana
1 11 (11.96%) Sprout Social
2 4 (4.35%) AWS
2 4 (4.35%) Figma
3 1 (1.09%) Azure
3 1 (1.09%) Azure DevOps
3 1 (1.09%) BrowserStack
3 1 (1.09%) Power Platform
Communications & Networking
1 2 (2.17%) Unified Communications
2 1 (1.09%) Firewall
2 1 (1.09%) Wireless
Database & Business Intelligence
1 1 (1.09%) PostgreSQL
1 1 (1.09%) Power BI
Development Applications
1 1 (1.09%) Cucumber
1 1 (1.09%) Git
1 1 (1.09%) JMeter
1 1 (1.09%) REST Assured
1 1 (1.09%) Selenium
1 1 (1.09%) Snyk
General
1 32 (34.78%) Social Skills
2 25 (27.17%) Marketing
3 20 (21.74%) Organisational Skills
4 19 (20.65%) Inclusion and Diversity
5 8 (8.70%) Finance
6 6 (6.52%) Analytical Skills
7 5 (5.43%) French Language
8 4 (4.35%) Influencing Skills
8 4 (4.35%) Local Government
8 4 (4.35%) Multimedia
9 2 (2.17%) Retail
10 1 (1.09%) Banking
10 1 (1.09%) Law
10 1 (1.09%) Manufacturing
10 1 (1.09%) Presentation Skills
10 1 (1.09%) Public Sector
Job Titles
1 17 (18.48%) Senior
2 13 (14.13%) Social Media Executive
3 10 (10.87%) Account Manager
4 9 (9.78%) Service Manager
5 6 (6.52%) Marketing Executive
6 5 (5.43%) Delivery Manager
6 5 (5.43%) Designer
6 5 (5.43%) Graphic Designer
6 5 (5.43%) Head of IT
6 5 (5.43%) Service Delivery Manager
7 4 (4.35%) Capacity Manager
7 4 (4.35%) Configuration Manager
7 4 (4.35%) Head of Digital
7 4 (4.35%) Head of Finance
7 4 (4.35%) IT Manager
7 4 (4.35%) IT Services Manager
7 4 (4.35%) QA Manager
7 4 (4.35%) Quality Manager
7 4 (4.35%) Service Desk Manager
8 3 (3.26%) Senior Marketing Executive
Libraries, Frameworks & Software Standards
1 4 (4.35%) CSS
1 4 (4.35%) HTML
2 1 (1.09%) JSON
2 1 (1.09%) YAML
Miscellaneous
1 17 (18.48%) Social Media
2 11 (11.96%) Video Editing
3 8 (8.70%) Driving Licence
4 4 (4.35%) Graphic Design
5 1 (1.09%) Enterprise Software
5 1 (1.09%) Podcast
5 1 (1.09%) Replication
5 1 (1.09%) Self-Motivation
5 1 (1.09%) Web Conferencing
Processes & Methodologies
1 28 (30.43%) Problem-Solving
2 25 (27.17%) B2B
3 20 (21.74%) AI
4 13 (14.13%) Continuous Improvement
4 13 (14.13%) Service Delivery
5 12 (13.04%) Analytics
5 12 (13.04%) Digital Marketing
5 12 (13.04%) Project Management
5 12 (13.04%) Sales Enablement
6 11 (11.96%) Collaborative Culture
6 11 (11.96%) Copywriting
6 11 (11.96%) Creative Thinking
6 11 (11.96%) Social Media Management
6 11 (11.96%) User Experience
7 9 (9.78%) IT Strategy
8 6 (6.52%) Customer-Centric Approach
9 5 (5.43%) Conflict Resolution
9 5 (5.43%) Customer Service
9 5 (5.43%) Decision-Making
9 5 (5.43%) Roadmaps
Programming Languages
1 4 (4.35%) SQL
2 1 (1.09%) Java
Qualifications
1 9 (9.78%) Degree
2 6 (6.52%) DV Cleared
2 6 (6.52%) SC Cleared
2 6 (6.52%) Security Cleared
3 2 (2.17%) Computer Science Degree
4 1 (1.09%) DBS Check
Quality Assurance & Compliance
1 5 (5.43%) NEBOSH
2 4 (4.35%) GRC
2 4 (4.35%) QA
2 4 (4.35%) SLA
3 1 (1.09%) Accessibility
3 1 (1.09%) PMO
System Software
1 1 (1.09%) Active Directory
Vendors
1 15 (16.30%) Adobe
2 11 (11.96%) Hootsuite
2 11 (11.96%) Instagram
2 11 (11.96%) Wrike
3 10 (10.87%) Microsoft
4 4 (4.35%) Cisco
4 4 (4.35%) Dell
5 3 (3.26%) Yardi
6 1 (1.09%) Asigra
6 1 (1.09%) BT
6 1 (1.09%) Datto
6 1 (1.09%) Fortinet
6 1 (1.09%) HubSpot
6 1 (1.09%) Infor
6 1 (1.09%) Marketo
6 1 (1.09%) Mitel
6 1 (1.09%) Sophos
6 1 (1.09%) Veeam