Customer-Centricity Job Trends in the South East

Customer-Centric
England > South East

The table below provides summary statistics and salary benchmarking for jobs advertised in the South East requiring Customer-Centricity skills. It covers vacancies from the 6 months leading up to 16 September 2025, with comparisons to the same periods in the previous two years.

6 months to
16 Sep 2025
Same period 2024 Same period 2023
Rank 157 246 206
Rank change year-on-year +89 -40 -6
Permanent jobs citing Customer-Centricity 146 90 108
As % of all permanent jobs advertised in the South East 1.62% 0.70% 1.20%
As % of the Processes & Methodologies category 1.84% 0.87% 1.28%
Number of salaries quoted 43 56 95
10th Percentile £30,000 £33,750 £28,000
25th Percentile £31,375 £36,250 £35,000
Median annual salary (50th Percentile) £47,500 £40,000 £40,000
Median % change year-on-year +18.75% - -25.58%
75th Percentile £67,500 £50,000 £72,500
90th Percentile £90,000 £55,000 £75,750
England median annual salary £50,000 £50,000 £62,500
% change year-on-year - -20.00% -7.41%

All Process and Methodology Skills
South East

Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the South East.

Permanent vacancies with a requirement for process or methodology skills 7,937 10,389 8,460
As % of all permanent jobs advertised in the South East 88.08% 80.80% 93.99%
Number of salaries quoted 4,191 5,858 5,866
10th Percentile £27,000 £31,250 £31,250
25th Percentile £33,750 £40,750 £41,250
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - -
75th Percentile £67,500 £68,750 £70,000
90th Percentile £82,500 £82,500 £82,500
England median annual salary £55,000 £57,500 £62,000
% change year-on-year -4.35% -7.26% +3.33%

Customer-Centricity
Job Vacancy Trend in the South East

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Customer-Centricity in the South East

Customer-Centricity
Salary Trend in the South East

Salary distribution trend for jobs in the South East citing Customer-Centricity.

Salary distribution trend for jobs in the South East citing Customer-Centricity

Customer-Centricity
Salary Histogram in the South East

Salary distribution for jobs citing Customer-Centricity in the South East over the 6 months to 16 September 2025.

Salary histogram for Customer-Centricity in the South East

Customer-Centricity
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the South East region over the 6 months to 16 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +48 112 £47,500 +26.67% 45
Berkshire +40 73 £85,000 +136.11% 34
Buckinghamshire +10 23 £47,500 - 5
Oxfordshire +27 16 £65,000 +73.33% 7
Hampshire +52 7 £30,000 -40.00% 7
Middlesex - 7 - - 2
Surrey +24 6 - - 6
Kent +13 6 £36,500 +4.29% 3
Sussex +18 5 £45,000 - 3
East Sussex +4 2 £57,500 +27.78% 3
Home Counties - 1 £50,000 -
Customer-Centricity
England

Customer-Centricity
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (4.11%) SharePoint
2 1 (0.68%) Confluence
Applications
1 18 (12.33%) Microsoft Excel
2 15 (10.27%) Microsoft Office
3 8 (5.48%) Microsoft Project
4 6 (4.11%) Microsoft PowerPoint
5 3 (2.05%) Adobe After Effects
5 3 (2.05%) Adobe Creative Suite
5 3 (2.05%) Adobe Premiere
5 3 (2.05%) Photoshop
Business Applications
1 4 (2.74%) Dynamics CRM
1 4 (2.74%) Salesforce CRM
2 3 (2.05%) C-CURE
Cloud Services
1 30 (20.55%) Vertex AI
2 14 (9.59%) Azure
3 13 (8.90%) Power Platform
4 11 (7.53%) Microsoft 365
5 9 (6.16%) Azure Data Factory
5 9 (6.16%) Azure Synapse Analytics
6 7 (4.79%) SaaS
7 6 (4.11%) GCP
8 5 (3.42%) AWS
8 5 (3.42%) Azure DevOps
9 4 (2.74%) Dynamics 365
10 2 (1.37%) Contentsquare
10 2 (1.37%) Google Analytics
Communications & Networking
1 6 (4.11%) LAN
1 6 (4.11%) WAN
2 5 (3.42%) DHCP
2 5 (3.42%) DNS
2 5 (3.42%) PBX
2 5 (3.42%) RTP
2 5 (3.42%) Softphone
2 5 (3.42%) TCP/IP
2 5 (3.42%) VLAN
2 5 (3.42%) VoIP
3 4 (2.74%) Broadband
Database & Business Intelligence
1 36 (24.66%) Data Mining
2 13 (8.90%) Power BI
3 1 (0.68%) SQL Server
3 1 (0.68%) SQL Server Reporting Services
Development Applications
1 1 (0.68%) Jenkins
1 1 (0.68%) JIRA
1 1 (0.68%) Visual Studio
General
1 90 (61.64%) Social Skills
2 61 (41.78%) Law
3 56 (38.36%) Analytical Skills
3 56 (38.36%) Retail
4 35 (23.97%) Finance
5 24 (16.44%) Inclusion and Diversity
6 18 (12.33%) Marketing
7 14 (9.59%) Telecoms
8 11 (7.53%) Legal
9 4 (2.74%) Retail Finance
10 3 (2.05%) Advertising
10 3 (2.05%) Games
10 3 (2.05%) Multimedia
10 3 (2.05%) Organisational Skills
10 3 (2.05%) Presentation Skills
11 2 (1.37%) Influencing Skills
11 2 (1.37%) Military
12 1 (0.68%) Banking
12 1 (0.68%) Billing
12 1 (0.68%) Public Sector
Job Titles
1 63 (43.15%) Lead
2 48 (32.88%) Senior
3 16 (10.96%) Product Manager
4 12 (8.22%) Analyst
5 10 (6.85%) Support Engineer
6 9 (6.16%) 1st Line Support
7 8 (5.48%) Support Technician
8 6 (4.11%) Support Team Leader
8 6 (4.11%) Team Leader
9 5 (3.42%) Applications Manager
9 5 (3.42%) Applications Support
9 5 (3.42%) Applications Support Manager
9 5 (3.42%) Data Analyst
9 5 (3.42%) Data Quality Analyst
9 5 (3.42%) IT Support
9 5 (3.42%) Quality Analyst
9 5 (3.42%) Support Manager
9 5 (3.42%) Telecoms Technician
10 4 (2.74%) PMO Coordinator
10 4 (2.74%) Project Support Engineer
Libraries, Frameworks & Software Standards
1 1 (0.68%) .NET
1 1 (0.68%) .NET Core
1 1 (0.68%) .NET Framework
1 1 (0.68%) ASP.NET
1 1 (0.68%) JSON
1 1 (0.68%) React
1 1 (0.68%) Spring
1 1 (0.68%) Spring Boot
1 1 (0.68%) XML
Miscellaneous
1 36 (24.66%) Algorithms
2 23 (15.75%) Product Ownership
3 13 (8.90%) FMCG
3 13 (8.90%) PMI
4 9 (6.16%) Driving Licence
5 6 (4.11%) Educational Technology
5 6 (4.11%) Hybrid Cloud
5 6 (4.11%) IoT
5 6 (4.11%) Self-Motivation
6 4 (2.74%) CCTV
6 4 (2.74%) Fibre Optics
6 4 (2.74%) Learning Management System
6 4 (2.74%) Onboarding
6 4 (2.74%) Robotics
7 3 (2.05%) Digital Media
7 3 (2.05%) Motion Graphics
7 3 (2.05%) Social Media
7 3 (2.05%) Video Editing
8 2 (1.37%) Management Information System
9 1 (0.68%) Mobile App
Operating Systems
1 5 (3.42%) Windows
Processes & Methodologies
1 69 (47.26%) Agile
2 65 (44.52%) Problem-Solving
3 64 (43.84%) DevOps
4 54 (36.99%) Product Management
5 50 (34.25%) Analytics
5 50 (34.25%) Artificial Intelligence
6 49 (33.56%) Roadmaps
6 49 (33.56%) Strategic Thinking
7 45 (30.82%) Data Science
7 45 (30.82%) Machine Learning
7 45 (30.82%) MLOps
8 43 (29.45%) Data Engineering
8 43 (29.45%) Use Case
9 42 (28.77%) Performance Monitoring
9 42 (28.77%) Visualisation
10 40 (27.40%) Customer-Centric Approach
11 39 (26.71%) Commercialisation
11 39 (26.71%) Natural Language Processing
11 39 (26.71%) Time Series Analysis
12 37 (25.34%) Incident Management
Programming Languages
1 11 (7.53%) SQL
2 10 (6.85%) Python
3 1 (0.68%) Java
Qualifications
1 22 (15.07%) Degree
2 18 (12.33%) PMI Certification
3 9 (6.16%) Master's Degree
4 5 (3.42%) PMP
4 5 (3.42%) SC Cleared
4 5 (3.42%) Security Cleared
5 3 (2.05%) City & Guilds
6 1 (0.68%) ISTQB
6 1 (0.68%) ISTQB Advanced Certification
Quality Assurance & Compliance
1 8 (5.48%) PMO
2 7 (4.79%) QA
3 5 (3.42%) Data Quality
4 2 (1.37%) GDPR
4 2 (1.37%) SLA
5 1 (0.68%) ISO 14001
5 1 (0.68%) ISO 9001
5 1 (0.68%) ISO/IEC 27001
System Software
1 6 (4.11%) Active Directory
2 1 (0.68%) Docker
2 1 (0.68%) Virtual Machines
Systems Management
1 6 (4.11%) Ansible
1 6 (4.11%) Terraform
2 1 (0.68%) BMC PATROL
2 1 (0.68%) Kubernetes
Vendors
1 74 (50.68%) Microsoft
2 38 (26.03%) Google
3 30 (20.55%) OpenAI
4 14 (9.59%) Databricks
5 10 (6.85%) Cisco
6 7 (4.79%) Dell
7 6 (4.11%) Aruba
7 6 (4.11%) Fortinet
7 6 (4.11%) Mellanox
7 6 (4.11%) NVIDIA
7 6 (4.11%) Palo Alto
8 4 (2.74%) Salesforce
8 4 (2.74%) SAP
9 3 (2.05%) Adobe
10 2 (1.37%) Cvent
10 2 (1.37%) IFS
11 1 (0.68%) Medallia
11 1 (0.68%) Qualtrics
11 1 (0.68%) ServiceNow