Period
to 15 December 2017

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 15 December 2017 with a comparison to the same period in the previous 2 years.

Customer-Centric
England > South East
6 months to
15 Dec 2017
Same period 2016 Same period 2015
Rank 407 488 595
Rank change year-on-year +81 +107 -81
Permanent jobs citing Customer-Centricity 140 107 72
As % of all permanent IT jobs advertised in the South East 0.45% 0.32% 0.17%
As % of the Processes & Methodologies category 0.51% 0.36% 0.20%
Number of salaries quoted 90 61 56
South East median annual salary £42,000 £60,000 £44,000
Median salary % change year-on-year -30.00% +36.36% -20.00%
10th Percentile £26,225 £22,000 £24,250
90th Percentile £95,000 £130,000 £72,500
England median annual salary £50,000 £55,000 £45,000
% change year-on-year -9.09% +22.22% -10.00%

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 27374 29675 36908
As % of all permanent IT jobs advertised in the South East 87.41% 87.43% 87.19%
Number of salaries quoted 22494 24571 30756
South East median annual salary £45,000 £45,000 £45,000
10th Percentile £27,500 £27,500 £26,250
90th Percentile £68,750 £68,750 £67,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Customer-Centricity
Job Vacancy Trend in the South East

Job postings citing Customer-Centricity as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Customer-Centricity in the South East

Customer-Centricity
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer-Centricity in the South East.

Salary trend for Customer-Centricity in the South East

Customer-Centricity
Salary Histogram in the South East

The salary distribution of IT jobs citing Customer-Centricity in the South East over the 6 months to 15 December 2017.

Salary histogram for Customer-Centricity in the South East

Customer-Centricity
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the South East region over the 6 months to 15 December 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +22 60 £60,000 -40.00% 9
Berkshire +56 54 £70,000 -36.36% 9
Hampshire +35 48 £37,500 -28.57% 1
East Sussex +3 10 £42,500 -29.17% 1
Surrey -14 10 £62,500 +31.58% 1
West Sussex +7 9 £32,000 -24.71% 1
Buckinghamshire +4 4 £40,000 +50.94%
Kent +15 3 £37,500 -37.50%
Oxfordshire - 3 £70,565 -
Customer-Centricity
England

For the 6 months to 15 December 2017, IT jobs citing Customer-Centricity also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for Customer-Centricity.

1 40 (28.57%) Agile Software Development
2 33 (23.57%) Microsoft
3 31 (22.14%) Degree
4 30 (21.43%) JavaScript
5 26 (18.57%) Telecoms
6 24 (17.14%) HTML
7 23 (16.43%) CSS
8 22 (15.71%) Marketing
9 21 (15.00%) Microsoft Office
10 20 (14.29%) C#
10 20 (14.29%) Finance
10 20 (14.29%) Analytical Skills
10 20 (14.29%) Front End Development
11 19 (13.57%) .NET
11 19 (13.57%) jQuery
11 19 (13.57%) Continuous Improvement
12 18 (12.86%) SQL
12 18 (12.86%) Windows 10
12 18 (12.86%) Analytics
13 17 (12.14%) Windows
13 17 (12.14%) Stakeholder Management
14 16 (11.43%) ITIL
14 16 (11.43%) PHP
14 16 (11.43%) User Experience
15 15 (10.71%) CMS
15 15 (10.71%) Scrum
16 14 (10.00%) Management Information System
16 14 (10.00%) Microsoft Azure
17 13 (9.29%) Visual Studio
17 13 (9.29%) CRM

Customer-Centricity
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (10.71%) CMS
2 8 (5.71%) IIS
2 8 (5.71%) MS Exchange
2 8 (5.71%) Skype for Business
2 8 (5.71%) WordPress
3 2 (1.43%) Apache Spark
3 2 (1.43%) SharePoint
4 1 (0.71%) Apache Pig
4 1 (0.71%) SAS
Applications
1 21 (15.00%) Microsoft Office
2 8 (5.71%) Microsoft Excel
3 7 (5.00%) Microsoft PowerPoint
4 4 (2.86%) Adobe Illustrator
5 3 (2.14%) Photoshop
6 1 (0.71%) Adobe After Effects
6 1 (0.71%) Adobe Premiere
6 1 (0.71%) Final Cut Pro
6 1 (0.71%) Microsoft Project
6 1 (0.71%) MS Visio
6 1 (0.71%) OmniGraffle
Cloud Services
1 14 (10.00%) Microsoft Azure
2 11 (7.86%) Cloud Computing
2 11 (7.86%) Office 365
3 10 (7.14%) SaaS
4 7 (5.00%) Amazon AWS
5 5 (3.57%) Amazon EC2
6 4 (2.86%) PaaS
6 4 (2.86%) Serverless
7 1 (0.71%) OpenShift
Communications & Networking
1 9 (6.43%) Skype
2 4 (2.86%) VPN
3 2 (1.43%) GSM
3 2 (1.43%) LAN
3 2 (1.43%) LTE
3 2 (1.43%) Network Security
3 2 (1.43%) SMS
3 2 (1.43%) UMTS
4 1 (0.71%) Firewall
4 1 (0.71%) Internet
4 1 (0.71%) MPLS
4 1 (0.71%) Radio Access Network
4 1 (0.71%) Softphone
4 1 (0.71%) VPLS
4 1 (0.71%) WAN
4 1 (0.71%) WLAN
Database & Business Intelligence
1 8 (5.71%) SQL Server
2 7 (5.00%) MySQL
2 7 (5.00%) Relational Database
3 5 (3.57%) Amazon RDS
3 5 (3.57%) Data Warehouse
4 3 (2.14%) Apache Cassandra
4 3 (2.14%) Hadoop
4 3 (2.14%) HBase
5 2 (1.43%) Big Data
5 2 (1.43%) PostgreSQL
5 2 (1.43%) RDBMS
5 2 (1.43%) Redis
6 1 (0.71%) Apache Hive
6 1 (0.71%) NoSQL
6 1 (0.71%) Text Mining
Development Applications
1 13 (9.29%) Visual Studio
2 6 (4.29%) Git (software)
3 5 (3.57%) JIRA
3 5 (3.57%) JSUnit
3 5 (3.57%) Subversion
4 4 (2.86%) Jasmine
4 4 (2.86%) Karma Test Runner
5 3 (2.14%) SpecFlow
6 2 (1.43%) gulp
6 2 (1.43%) PostCSS
6 2 (1.43%) webpack
7 1 (0.71%) Jenkins
General
1 26 (18.57%) Telecoms
2 22 (15.71%) Marketing
3 20 (14.29%) Finance
4 10 (7.14%) Publishing
5 9 (6.43%) Manufacturing
6 8 (5.71%) Pharmaceutical
7 7 (5.00%) Retail
8 6 (4.29%) German Language
9 5 (3.57%) Electronics
9 5 (3.57%) Legal
10 4 (2.86%) Local Government
11 2 (1.43%) Mandarin Language
12 1 (0.71%) Advertising
12 1 (0.71%) Banking
12 1 (0.71%) Billing
12 1 (0.71%) Law
12 1 (0.71%) Multimedia
Job Titles
1 30 (21.43%) Developer
2 27 (19.29%) Analyst
3 12 (8.57%) Consultant
3 12 (8.57%) Front End Developer (Client-Side Developer)
4 11 (7.86%) JavaScript Developer
5 10 (7.14%) .NET Developer
6 9 (6.43%) Support Consultant
7 8 (5.71%) Account Executive
7 8 (5.71%) ASP.NET Developer
7 8 (5.71%) Full Stack Developer
7 8 (5.71%) IT Analyst
7 8 (5.71%) PHP Developer
7 8 (5.71%) Service Analyst
7 8 (5.71%) Service Desk Analyst
8 7 (5.00%) Service Manager
9 6 (4.29%) 3rd Line Support
9 6 (4.29%) 3rd Line Support Engineer
9 6 (4.29%) Designer
9 6 (4.29%) Server Support
9 6 (4.29%) Support Engineer
Libraries, Frameworks & Software Standards
1 24 (17.14%) HTML
2 23 (16.43%) CSS
3 19 (13.57%) .NET
3 19 (13.57%) jQuery
4 9 (6.43%) React
5 8 (5.71%) ASP.NET
5 8 (5.71%) CSS3
5 8 (5.71%) HTML5
5 8 (5.71%) Node.js
6 7 (5.00%) .NET Framework
6 7 (5.00%) Entity Framework
7 6 (4.29%) Vue (Vue.js)
8 5 (3.57%) ASP.NET MVC
9 4 (2.86%) Django
9 4 (2.86%) Jinja
9 4 (2.86%) LESS
10 3 (2.14%) AngularJS
10 3 (2.14%) Razor View Engine
10 3 (2.14%) Sass
10 3 (2.14%) Twitter Bootstrap
Miscellaneous
1 20 (14.29%) Analytical Skills
2 16 (11.43%) User Experience
3 14 (10.00%) Management Information System
4 10 (7.14%) Enterprise Software
5 8 (5.71%) FMCG
5 8 (5.71%) Graphic Design
6 6 (4.29%) Social Media
7 4 (2.86%) Fintech
8 3 (2.14%) Algorithms
9 2 (1.43%) Data Centre
9 2 (1.43%) Virtual Team
10 1 (0.71%) Analytical Mindset
10 1 (0.71%) Cyberthreat
10 1 (0.71%) Marketing Technology
10 1 (0.71%) Microsoft Licensing
10 1 (0.71%) Mobile Payment
10 1 (0.71%) Video Editing
Operating Systems
1 18 (12.86%) Windows 10
2 17 (12.14%) Windows
3 10 (7.14%) Linux
4 9 (6.43%) Apple iOS
4 9 (6.43%) Windows 7
4 9 (6.43%) Windows Server
4 9 (6.43%) Windows Server 2008
4 9 (6.43%) Windows Server 2012
5 8 (5.71%) CentOS
5 8 (5.71%) Windows XP
6 1 (0.71%) Android
6 1 (0.71%) Mac OS
6 1 (0.71%) Windows 8
Processes & Methodologies
1 40 (28.57%) Agile Software Development
2 20 (14.29%) Front End Development
3 19 (13.57%) Continuous Improvement
4 18 (12.86%) Analytics
5 17 (12.14%) Stakeholder Management
6 16 (11.43%) ITIL
7 15 (10.71%) Scrum
8 13 (9.29%) CRM
9 12 (8.57%) Collaborative Working
9 12 (8.57%) Incident Management
10 10 (7.14%) Business Analysis
10 10 (7.14%) Open Source
10 10 (7.14%) Problem Management
10 10 (7.14%) Software Engineering
11 9 (6.43%) Coaching
11 9 (6.43%) Data Analytics
11 9 (6.43%) Data Modelling
11 9 (6.43%) Service Delivery
11 9 (6.43%) Time Management
12 8 (5.71%) Responsive Web Design
Programming Languages
1 30 (21.43%) JavaScript
2 20 (14.29%) C#
3 18 (12.86%) SQL
4 16 (11.43%) PHP
5 7 (5.00%) ES6
6 5 (3.57%) VB.NET
7 2 (1.43%) Java
7 2 (1.43%) Ruby
7 2 (1.43%) Scala
8 1 (0.71%) Python
8 1 (0.71%) R
Qualifications
1 31 (22.14%) Degree
2 8 (5.71%) ITIL Foundation Certificate
2 8 (5.71%) MCP
2 8 (5.71%) MCSE
2 8 (5.71%) Microsoft Certification
2 8 (5.71%) SC Cleared
2 8 (5.71%) Security Cleared
3 4 (2.86%) Master's Degree
4 3 (2.14%) Six Sigma Black Belt
4 3 (2.14%) Six Sigma Master Black Belt
5 2 (1.43%) ITIL Certification
5 2 (1.43%) Postgraduate
6 1 (0.71%) CFA
6 1 (0.71%) CISSP
6 1 (0.71%) Six Sigma Green Belt
Quality Assurance & Compliance
1 12 (8.57%) SLA
2 8 (5.71%) WCAG
3 2 (1.43%) Data Quality
4 1 (0.71%) PMO
4 1 (0.71%) QA
System Software
1 10 (7.14%) Active Directory
2 8 (5.71%) Hyper-V
Systems Management
1 8 (5.71%) WSUS
2 1 (0.71%) AirWatch
Vendors
1 33 (23.57%) Microsoft
2 10 (7.14%) VMware
3 9 (6.43%) Salesforce.com
4 8 (5.71%) Red Hat
5 3 (2.14%) Oracle
6 2 (1.43%) Panasonic
7 1 (0.71%) Adobe
7 1 (0.71%) Apigee
7 1 (0.71%) Cisco
7 1 (0.71%) Facebook
7 1 (0.71%) HP
7 1 (0.71%) Juniper
7 1 (0.71%) SolarWinds
7 1 (0.71%) Tableau
7 1 (0.71%) Twitter