Period
to 24 June 2018

The median annual salary for an IT Support was £24,000 in advertised job vacancies in West Sussex during the 6 months to 24 June 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
South East > West Sussex
6 months to
24 Jun 2018
Same period 2017 Same period 2016
Rank 85 117 81
Rank change year-on-year +32 -36 +22
Permanent jobs requiring an IT Support 60 34 83
As % of all permanent IT jobs advertised in West Sussex 2.93% 1.60% 3.42%
As % of the Job Titles category 2.97% 1.63% 3.55%
Number of salaries quoted 59 35 87
West Sussex median annual salary £24,000 £31,000 £32,500
Median salary % change year-on-year -22.58% -4.62% +35.42%
10th Percentile £19,000 £21,450 £21,150
90th Percentile £39,000 £40,000 £51,250
South East median annual salary £26,000 £25,500 £27,500
% change year-on-year +1.96% -7.27% +10.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in West Sussex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
West Sussex
Permanent vacancies in West Sussex with a recognized job title 2,018 2,086 2,337
% of permanent IT jobs with a recognized job title 98.68% 97.98% 96.25%
Number of salaries quoted 1,773 1,888 2,162
West Sussex median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - +3.66%
10th Percentile £25,000 £27,750 £23,750
90th Percentile £63,750 £60,000 £62,500
South East median annual salary £45,000 £45,000 £45,000

IT Support
Job Vacancy Trend in West Sussex

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in West Sussex.

Job vacancy trend for IT Support in West Sussex

IT Support
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in West Sussex.

Salary trend for IT Support in West Sussex

IT Support
Salary Histogram in West Sussex

The salary distribution of IT jobs citing IT Support in West Sussex over the 6 months to 24 June 2018.

Salary histogram for IT Support in West Sussex

IT Support
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the West Sussex region over the 6 months to 24 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley +27 20 £30,000 +0.84% 3
Chichester - 15 £25,000 -
Horsham +6 11 £20,000 -11.11% 3
Gatwick +17 3 £21,000 -40.00%
Haywards Heath +9 3 £23,500 -41.25% 1
East Grinstead +9 3 £27,500 -
Burgess Hill -35 2 £31,000 -11.43%
Worthing - 1 £24,000 - 1
Selsey - 1 £21,000 -
IT Support
South East

IT Support Skill Set
Top 30 Co-occurring IT Skills in West Sussex

For the 6 months to 24 June 2018, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Sussex region featuring IT Support in the job title.

1 40 (66.67%) Windows
2 35 (58.33%) Microsoft
3 26 (43.33%) Active Directory
4 21 (35.00%) Windows Server
5 19 (31.67%) Windows Server 2012
6 18 (30.00%) VMware
7 17 (28.33%) Office 365
8 15 (25.00%) Windows 7
9 14 (23.33%) Windows 10
10 13 (21.67%) Hyper-V
10 13 (21.67%) Citrix
10 13 (21.67%) ITIL
11 12 (20.00%) MS Exchange
11 12 (20.00%) Microsoft Office
11 12 (20.00%) Firewall
11 12 (20.00%) Windows Server 2008
11 12 (20.00%) Windows 8
12 10 (16.67%) SQL
13 8 (13.33%) SQL Server
13 8 (13.33%) Microsoft Excel
13 8 (13.33%) CRM
14 7 (11.67%) Windows Server 2003
14 7 (11.67%) Microsoft Azure
15 6 (10.00%) VLAN
15 6 (10.00%) Computer Science
15 6 (10.00%) Finance
15 6 (10.00%) VPN
15 6 (10.00%) Problem-Solving
16 5 (8.33%) Computer Science Degree
16 5 (8.33%) Decision-Making

IT Support Skill Set
Co-occurring IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (20.00%) MS Exchange
2 5 (8.33%) Exchange Server 2010
2 5 (8.33%) SharePoint
3 1 (1.67%) Apache
3 1 (1.67%) IIS
3 1 (1.67%) Joomla!
3 1 (1.67%) WordPress
Applications
1 12 (20.00%) Microsoft Office
2 8 (13.33%) Microsoft Excel
3 1 (1.67%) Adobe Creative Suite
3 1 (1.67%) Fireworks
3 1 (1.67%) Photoshop
Business Applications
1 4 (6.67%) Dynamics CRM
Cloud Services
1 17 (28.33%) Office 365
2 7 (11.67%) Microsoft Azure
Communications & Networking
1 12 (20.00%) Firewall
2 6 (10.00%) VLAN
2 6 (10.00%) VPN
3 5 (8.33%) WebEx
4 4 (6.67%) LAN
4 4 (6.67%) SMS
5 3 (5.00%) WAN
6 2 (3.33%) Cisco ASA
6 2 (3.33%) DHCP
6 2 (3.33%) DNS
6 2 (3.33%) Intranet
6 2 (3.33%) TCP/IP
Database & Business Intelligence
1 8 (13.33%) SQL Server
General
1 6 (10.00%) Finance
2 5 (8.33%) French Language
2 5 (8.33%) German Language
2 5 (8.33%) Russian Language
2 5 (8.33%) Spanish Language
3 3 (5.00%) Retail
4 1 (1.67%) Billing
4 1 (1.67%) Law
4 1 (1.67%) Legal
4 1 (1.67%) Marketing
4 1 (1.67%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (6.67%) CSS
1 4 (6.67%) HTML
2 3 (5.00%) .NET
Miscellaneous
1 6 (10.00%) Computer Science
2 4 (6.67%) Analytical Skills
3 3 (5.00%) Driving Licence
4 2 (3.33%) Smartphone
5 1 (1.67%) e-Learning
5 1 (1.67%) Handset
5 1 (1.67%) iPad
5 1 (1.67%) Management Information System
5 1 (1.67%) Social Media
5 1 (1.67%) Video Conferencing
Operating Systems
1 40 (66.67%) Windows
2 21 (35.00%) Windows Server
3 19 (31.67%) Windows Server 2012
4 15 (25.00%) Windows 7
5 14 (23.33%) Windows 10
6 12 (20.00%) Windows 8
6 12 (20.00%) Windows Server 2008
7 7 (11.67%) Windows Server 2003
8 3 (5.00%) Linux
8 3 (5.00%) Mac OS
9 2 (3.33%) Mac OS X
10 1 (1.67%) CentOS
Processes & Methodologies
1 13 (21.67%) ITIL
2 8 (13.33%) CRM
3 6 (10.00%) Problem-Solving
4 5 (8.33%) Decision-Making
4 5 (8.33%) High Availability
4 5 (8.33%) Workflow
5 3 (5.00%) Agile Software Development
5 3 (5.00%) Mentoring
5 3 (5.00%) SDLC
5 3 (5.00%) Web Development
6 2 (3.33%) Incident Management
6 2 (3.33%) Service Management
6 2 (3.33%) Time Management
7 1 (1.67%) Asset Management
7 1 (1.67%) E-Commerce
7 1 (1.67%) Facilities Management
7 1 (1.67%) Practice Management
7 1 (1.67%) SEO
7 1 (1.67%) Service Delivery
7 1 (1.67%) Statistics
Programming Languages
1 10 (16.67%) SQL
2 1 (1.67%) PHP
2 1 (1.67%) PowerShell
2 1 (1.67%) Python
Qualifications
1 5 (8.33%) Computer Science Degree
1 5 (8.33%) Degree
2 4 (6.67%) A+ Certification
3 2 (3.33%) MCSA
3 2 (3.33%) MCSE
3 2 (3.33%) Microsoft Certification
4 1 (1.67%) CCNA
4 1 (1.67%) CCNP
4 1 (1.67%) Cisco Certification
4 1 (1.67%) DBS Check
4 1 (1.67%) MCP
4 1 (1.67%) MCTS
Quality Assurance & Compliance
1 3 (5.00%) SLA
2 1 (1.67%) QA
System Software
1 26 (43.33%) Active Directory
2 13 (21.67%) Hyper-V
3 5 (8.33%) VirtualBox
3 5 (8.33%) VMware Infrastructure
3 5 (8.33%) XenApp
3 5 (8.33%) XenDesktop
Systems Management
1 2 (3.33%) Systems Management Server (SMS)
Vendors
1 35 (58.33%) Microsoft
2 18 (30.00%) VMware
3 13 (21.67%) Citrix
4 5 (8.33%) Salesforce.com
5 2 (3.33%) Adobe
5 2 (3.33%) Apple
5 2 (3.33%) Cisco
6 1 (1.67%) Dell
6 1 (1.67%) HP
6 1 (1.67%) LexisNexis