Period
to 17 January 2018

The median annual salary for an IT Support was £27,250 in advertised job vacancies in West Sussex during the 6 months to 17 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
South East > West Sussex
6 months to
17 Jan 2018
Same period 2017 Same period 2016
Rank 85 88 97
Rank change year-on-year +3 +9 +9
Permanent jobs requiring an IT Support 55 56 64
As % of all permanent IT jobs advertised in West Sussex 2.76% 2.52% 2.55%
As % of the Job Titles category 2.85% 2.63% 2.58%
Number of salaries quoted 55 66 58
West Sussex median annual salary £27,250 £26,500 £23,000
Median salary % change year-on-year +2.83% +15.22% +4.55%
10th Percentile £21,000 £20,500 £17,750
90th Percentile £33,250 £57,500 £31,450
South East median annual salary £25,000 £26,500 £25,000
% change year-on-year -5.66% +6.00% -3.85%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in West Sussex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
West Sussex
Permanent vacancies in West Sussex with a recognized job title 1,928 2,132 2,476
% of permanent IT jobs with a recognized job title 96.69% 96.12% 98.53%
Number of salaries quoted 1,688 1,890 2,206
West Sussex median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% +6.25%
10th Percentile £26,000 £25,750 £25,000
90th Percentile £63,750 £62,500 £60,000
South East median annual salary £45,000 £45,000 £45,000

IT Support
Job Vacancy Trend in West Sussex

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in West Sussex.

Job vacancy trend for IT Support in West Sussex

IT Support
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in West Sussex.

Salary trend for IT Support in West Sussex

IT Support
Salary Histogram in West Sussex

The salary distribution of IT jobs citing IT Support in West Sussex over the 6 months to 17 January 2018.

Salary histogram for IT Support in West Sussex

IT Support
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the West Sussex region over the 6 months to 17 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley +16 30 £30,000 -42.86% 5
Chichester -8 6 £22,500 +7.14% 3
Horsham -25 6 £22,000 -10.20% 3
Haywards Heath -5 4 £24,875 -54.77% 2
Worthing -12 3 £22,000 -26.67% 1
East Grinstead +1 2 £27,500 -18.52% 1
IT Support
South East

IT Support Skill Set
Top 30 Co-occurring IT Skills in West Sussex

For the 6 months to 17 January 2018, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Sussex region featuring IT Support in the job title.

1 48 (87.27%) Windows
2 35 (63.64%) Microsoft
3 34 (61.82%) Active Directory
4 28 (50.91%) Office 365
5 25 (45.45%) Windows Server 2012
5 25 (45.45%) ITIL
6 17 (30.91%) CRM
7 16 (29.09%) SharePoint
7 16 (29.09%) A+ Certification
7 16 (29.09%) Dynamics CRM
8 12 (21.82%) Windows Server
8 12 (21.82%) VMware
8 12 (21.82%) Firewall
9 11 (20.00%) MS Exchange
10 10 (18.18%) Microsoft Office
11 9 (16.36%) Citrix
12 7 (12.73%) WAN
12 7 (12.73%) LAN
13 6 (10.91%) VPN
13 6 (10.91%) Exchange Server 2010
14 5 (9.09%) Hyper-V
14 5 (9.09%) Microsoft Azure
14 5 (9.09%) IP Telephony
14 5 (9.09%) Incident Management
14 5 (9.09%) VLAN
14 5 (9.09%) DNS
14 5 (9.09%) DHCP
15 4 (7.27%) SMS
15 4 (7.27%) Change Control
15 4 (7.27%) Windows 10

IT Support Skill Set
Co-occurring IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (29.09%) SharePoint
2 11 (20.00%) MS Exchange
3 6 (10.91%) Exchange Server 2010
4 2 (3.64%) Apache
4 2 (3.64%) IIS
5 1 (1.82%) Exchange Server 2013
Applications
1 10 (18.18%) Microsoft Office
Business Applications
1 16 (29.09%) Dynamics CRM
Cloud Services
1 28 (50.91%) Office 365
2 5 (9.09%) Microsoft Azure
3 1 (1.82%) Dynamics 365
Communications & Networking
1 12 (21.82%) Firewall
2 7 (12.73%) LAN
2 7 (12.73%) WAN
3 6 (10.91%) VPN
4 5 (9.09%) DHCP
4 5 (9.09%) DNS
4 5 (9.09%) IP Telephony
4 5 (9.09%) VLAN
5 4 (7.27%) Remote Desktop
5 4 (7.27%) SMS
6 1 (1.82%) Intranet
6 1 (1.82%) SAN
6 1 (1.82%) VoIP
6 1 (1.82%) Wireless
Database & Business Intelligence
1 1 (1.82%) SQL Server
General
1 2 (3.64%) Retail
2 1 (1.82%) Law
Miscellaneous
1 2 (3.64%) Analytical Skills
1 2 (3.64%) Driving Licence
1 2 (3.64%) Smartphone
2 1 (1.82%) Computer Science
2 1 (1.82%) e-Learning
Operating Systems
1 48 (87.27%) Windows
2 25 (45.45%) Windows Server 2012
3 12 (21.82%) Windows Server
4 4 (7.27%) Windows 10
5 3 (5.45%) Linux
5 3 (5.45%) Windows Server 2008
6 2 (3.64%) CentOS
6 2 (3.64%) Mac OS
6 2 (3.64%) Windows 7
6 2 (3.64%) Windows 8
6 2 (3.64%) Windows XP
Processes & Methodologies
1 25 (45.45%) ITIL
2 17 (30.91%) CRM
3 5 (9.09%) Incident Management
4 4 (7.27%) Change Control
4 4 (7.27%) Mentoring
5 3 (5.45%) Service Management
6 2 (3.64%) Service Delivery
7 1 (1.82%) Coaching
7 1 (1.82%) IT Strategy
7 1 (1.82%) Line Management
7 1 (1.82%) Practice Management
7 1 (1.82%) Supplier Management
Programming Languages
1 3 (5.45%) SQL
Qualifications
1 16 (29.09%) A+ Certification
2 2 (3.64%) MCSE
2 2 (3.64%) Microsoft Certification
3 1 (1.82%) Cisco Certification
3 1 (1.82%) Degree
3 1 (1.82%) JNCIS
3 1 (1.82%) MCDST
3 1 (1.82%) MCITP
3 1 (1.82%) MCSA
3 1 (1.82%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (5.45%) SLA
2 1 (1.82%) QA
System Software
1 34 (61.82%) Active Directory
2 5 (9.09%) Hyper-V
3 2 (3.64%) VMware Infrastructure
4 1 (1.82%) vSphere
Systems Management
1 3 (5.45%) SCCM
2 2 (3.64%) Systems Management Server (SMS)
3 1 (1.82%) WSUS
Vendors
1 35 (63.64%) Microsoft
2 12 (21.82%) VMware
3 9 (16.36%) Citrix
4 2 (3.64%) Apple
4 2 (3.64%) Cisco
4 2 (3.64%) Dell
4 2 (3.64%) IBM
5 1 (1.82%) EqualLogic
5 1 (1.82%) HP
5 1 (1.82%) Juniper
5 1 (1.82%) Mitel
5 1 (1.82%) WatchGuard