Period
to 17 November 2017

The median annual salary for an IT Support was £30,000 in advertised job vacancies in West Sussex during the 6 months to 17 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
South East > West Sussex
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 103 85 109
Rank change year-on-year -18 +24 -2
Permanent jobs requiring an IT Support 47 69 60
As % of all permanent IT jobs advertised in West Sussex 2.24% 2.82% 2.28%
As % of the Job Titles category 2.34% 2.93% 2.33%
Number of salaries quoted 47 88 59
West Sussex median annual salary £30,000 £45,000 £23,000
Median salary % change year-on-year -33.33% +95.65% -
10th Percentile £20,500 £21,000 £16,850
90th Percentile £35,000 £57,500 £38,750
South East median annual salary £25,000 £27,500 £25,000
% change year-on-year -9.09% +10.00% -1.96%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in West Sussex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
West Sussex
Permanent vacancies in West Sussex with a recognized job title 2010 2358 2577
% of permanent IT jobs with a recognized job title 95.94% 96.24% 98.06%
Number of salaries quoted 1773 2165 2260
West Sussex median annual salary £43,750 £45,000 £42,500
Median salary % change year-on-year -2.78% +5.88% +6.25%
10th Percentile £26,250 £25,000 £25,000
90th Percentile £62,250 £62,500 £58,750
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

IT Support
Job Vacancy Trend in West Sussex

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in West Sussex.

Job vacancy trend for IT Support in West Sussex

IT Support
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in West Sussex.

Salary trend for IT Support in West Sussex

IT Support
Salary Histogram in West Sussex

The salary distribution of IT jobs citing IT Support in West Sussex over the 6 months to 17 November 2017.

Salary histogram for IT Support in West Sussex

IT Support
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the West Sussex region over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley +9 19 £30,000 -42.86% 1
Horsham -26 7 £22,000 +4.76% 1
Burgess Hill - 6 £35,000 -
Billingshurst 0 3 £26,000 +15.56%
Worthing -24 3 £22,000 -26.67%
Haywards Heath -17 2 £22,000 -60.00%
Gatwick +10 1 £26,000 -45.26%
Chichester -19 1 £24,500 +16.67%
IT Support
South East

IT Support Skill Set
Top 30 Co-occurring IT Skills in West Sussex

For the 6 months to 17 November 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Sussex region featuring IT Support in the job title.

1 42 (89.36%) Windows
2 30 (63.83%) Microsoft
3 29 (61.70%) Active Directory
4 26 (55.32%) Windows Server 2012
5 22 (46.81%) Windows Server
6 19 (40.43%) Office 365
7 17 (36.17%) VMware
7 17 (36.17%) ITIL
8 13 (27.66%) MS Exchange
9 12 (25.53%) CRM
9 12 (25.53%) SharePoint
9 12 (25.53%) Microsoft Certification
9 12 (25.53%) Dynamics CRM
10 11 (23.40%) DHCP
10 11 (23.40%) DNS
11 10 (21.28%) Citrix
11 10 (21.28%) VMware Infrastructure
12 9 (19.15%) Data Centre
12 9 (19.15%) Cisco
12 9 (19.15%) A+ Certification
13 8 (17.02%) MCSA
13 8 (17.02%) Firewall
13 8 (17.02%) Windows Server 2008
14 7 (14.89%) SQL Server
15 6 (12.77%) MCSE
15 6 (12.77%) SQL Server 2008
15 6 (12.77%) SCCM
15 6 (12.77%) Exchange Server 2010
15 6 (12.77%) VMware ESXi
15 6 (12.77%) vCenter Server

IT Support Skill Set
Co-occurring IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (27.66%) MS Exchange
2 12 (25.53%) SharePoint
3 6 (12.77%) Exchange Server 2010
4 3 (6.38%) Skype for Business
5 1 (2.13%) Exchange Server 2013
Applications
1 4 (8.51%) Microsoft Office
Business Applications
1 12 (25.53%) Dynamics CRM
Cloud Services
1 19 (40.43%) Office 365
2 3 (6.38%) Microsoft Azure
3 1 (2.13%) Dynamics 365
Communications & Networking
1 11 (23.40%) DHCP
1 11 (23.40%) DNS
2 8 (17.02%) Firewall
3 5 (10.64%) IP Telephony
4 4 (8.51%) LAN
4 4 (8.51%) Remote Desktop
4 4 (8.51%) SMS
4 4 (8.51%) WAN
5 3 (6.38%) Skype
5 3 (6.38%) TCP/IP
5 3 (6.38%) VLAN
6 1 (2.13%) SAN
6 1 (2.13%) VoIP
6 1 (2.13%) VPN
6 1 (2.13%) Wireless
Database & Business Intelligence
1 7 (14.89%) SQL Server
2 6 (12.77%) SQL Server 2008
General
1 2 (4.26%) Retail
Miscellaneous
1 9 (19.15%) Data Centre
2 5 (10.64%) Driving Licence
3 2 (4.26%) Smartphone
4 1 (2.13%) Computer Science
Operating Systems
1 42 (89.36%) Windows
2 26 (55.32%) Windows Server 2012
3 22 (46.81%) Windows Server
4 8 (17.02%) Windows Server 2008
5 5 (10.64%) Windows 10
6 1 (2.13%) Linux
6 1 (2.13%) Windows 8
6 1 (2.13%) Windows XP
Processes & Methodologies
1 17 (36.17%) ITIL
2 12 (25.53%) CRM
3 4 (8.51%) Incident Management
4 3 (6.38%) Change Control
4 3 (6.38%) Information Security
4 3 (6.38%) Mentoring
5 2 (4.26%) Collaborative Working
5 2 (4.26%) Service Delivery
5 2 (4.26%) Service Management
5 2 (4.26%) Time Management
6 1 (2.13%) B2B
6 1 (2.13%) Coaching
6 1 (2.13%) IT Strategy
6 1 (2.13%) Line Management
6 1 (2.13%) Logistics
6 1 (2.13%) Mathematics
6 1 (2.13%) Supplier Management
Programming Languages
1 1 (2.13%) C
1 1 (2.13%) SQL
Qualifications
1 12 (25.53%) Microsoft Certification
2 9 (19.15%) A+ Certification
3 8 (17.02%) MCSA
4 6 (12.77%) MCSE
5 5 (10.64%) Cisco Certification
6 2 (4.26%) MCITP
7 1 (2.13%) Degree
7 1 (2.13%) JNCIS
7 1 (2.13%) MCDST
7 1 (2.13%) MCP
7 1 (2.13%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (6.38%) ISO/IEC 27001
2 2 (4.26%) SLA
System Software
1 29 (61.70%) Active Directory
2 10 (21.28%) VMware Infrastructure
3 6 (12.77%) VMware ESXi
4 5 (10.64%) vSphere
5 3 (6.38%) Hyper-V
6 1 (2.13%) Terminal Server
Systems Management
1 6 (12.77%) SCCM
1 6 (12.77%) vCenter Server
2 1 (2.13%) WSUS
Vendors
1 30 (63.83%) Microsoft
2 17 (36.17%) VMware
3 10 (21.28%) Citrix
4 9 (19.15%) Cisco
5 3 (6.38%) Aruba
5 3 (6.38%) HP
6 2 (4.26%) Apple
6 2 (4.26%) IBM
7 1 (2.13%) Dell
7 1 (2.13%) EqualLogic
7 1 (2.13%) Juniper
7 1 (2.13%) Mitel
7 1 (2.13%) WatchGuard