Period
to 23 November 2017

The median annual salary for a Support Analyst was £20,500 in advertised job vacancies in West Wales during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Wales > West Wales
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 55 47 22
Rank change year-on-year -8 -25 -3
Permanent jobs requiring a Support Analyst 5 2 5
As % of all permanent IT jobs advertised in West Wales 1.32% 1.06% 4.20%
As % of the Job Titles category 1.35% 1.08% 4.20%
Number of salaries quoted 5 2 4
West Wales median annual salary £20,500 £21,000 £18,500
Median salary % change year-on-year -2.38% +13.51% -8.64%
10th Percentile £18,225 £18,250 £17,750
90th Percentile £24,250 £23,750 £19,425
Wales median annual salary £25,125 £26,500 £25,000
% change year-on-year -5.19% +6.00% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in West Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
West Wales
Permanent vacancies in West Wales with a recognized job title 371 186 119
% of permanent IT jobs with a recognized job title 97.63% 98.41% 100.00%
Number of salaries quoted 351 174 98
West Wales median annual salary £40,000 £37,500 £31,000
Median salary % change year-on-year +6.67% +20.97% -17.33%
10th Percentile £26,250 £22,575 £20,450
90th Percentile £57,946 £53,750 £70,000
Wales median annual salary £40,000 £37,500 £35,184
% change year-on-year +6.67% +6.58% +0.53%

Support Analyst
Job Vacancy Trend in West Wales

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in West Wales.

Job vacancy trend for Support Analyst in West Wales

Support Analyst
Salary Trend in West Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in West Wales.

Salary trend for Support Analyst in West Wales

Support Analyst
Job Locations in West Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the West Wales region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swansea -12 5 £20,500 -2.38% 1
Support Analyst
Wales

Support Analyst Skill Set
Top 21 Co-occurring IT Skills in West Wales

For the 6 months to 23 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Wales region featuring Support Analyst in the job title.

1 5 (100.00%) Windows
1 5 (100.00%) Microsoft
2 3 (60.00%) SCCM
2 3 (60.00%) Active Directory
2 3 (60.00%) Citrix
2 3 (60.00%) ITIL
2 3 (60.00%) Windows 7
2 3 (60.00%) SCSM
2 3 (60.00%) Windows 10
3 2 (40.00%) Windows Server
3 2 (40.00%) Fat Client
3 2 (40.00%) Security Patching
3 2 (40.00%) SQL Server
3 2 (40.00%) SLA
3 2 (40.00%) Thin Client
3 2 (40.00%) McAfee
4 1 (20.00%) Finance
4 1 (20.00%) MCDST
4 1 (20.00%) ISO/IEC 27001
4 1 (20.00%) Microsoft Certification
4 1 (20.00%) ITIL V3

Support Analyst Skill Set
Co-occurring IT Skills in West Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Database & Business Intelligence
1 2 (40.00%) SQL Server
General
1 1 (20.00%) Finance
Miscellaneous
1 2 (40.00%) Fat Client
1 2 (40.00%) Thin Client
Operating Systems
1 5 (100.00%) Windows
2 3 (60.00%) Windows 10
2 3 (60.00%) Windows 7
3 2 (40.00%) Windows Server
Processes & Methodologies
1 3 (60.00%) ITIL
2 2 (40.00%) Security Patching
3 1 (20.00%) ITIL V3
Qualifications
1 1 (20.00%) MCDST
1 1 (20.00%) Microsoft Certification
Quality Assurance & Compliance
1 2 (40.00%) SLA
2 1 (20.00%) ISO/IEC 27001
System Software
1 3 (60.00%) Active Directory
Systems Management
1 3 (60.00%) SCCM
1 3 (60.00%) SCSM
Vendors
1 5 (100.00%) Microsoft
2 3 (60.00%) Citrix
3 2 (40.00%) McAfee