The median annual salary for a Support Analyst was £18,250 in advertised job vacancies in Swansea during the 3 months to 24 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
West Wales / Swansea
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 38 21 6
Rank change year-on-year -17 -15  
Permanent jobs requiring a Support Analyst 1 3 7
As % of all permanent IT jobs advertised in Swansea 0.58% 5.88% 14.58%
As % of the Job Titles category 0.59% 5.88% 14.89%
Number of salaries quoted 1 3 6
Median salary £18,250 £19,000 £18,500
Median salary % change year-on-year -3.94% +2.70%  
UK excluding London median salary £30,000 £27,500 £27,500
% change year-on-year +9.09% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Swansea. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Swansea
Permanent job vacancies with a job title containing a recognized job role 170 51 47
As % of all permanent IT job vacancies advertised in Swansea 98.27% 100.00% 97.92%
Number of salaries quoted 160 48 32
Median salary £42,500 £34,000 £33,668
Median salary % change year-on-year +25.00% +0.98%  
90% offered a salary of more than £32,642 £19,000 £18,500
10% offered a salary of more than £53,750 £47,500 £45,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Analyst
Job Vacancy Trend in Swansea

The job posting trend of jobs advertised in Swansea that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Swansea

Support Analyst
Salary Trend in Swansea

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Swansea.

Salary trend for Support Analyst in Swansea

Support Analyst Skill Set
Top 29 Co-occurring IT Skills in Swansea

For the 6 months to 24 June 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Swansea region featuring Support Analyst in the job title.

1 3 (100.00%) Windows
1 3 (100.00%) Microsoft
2 2 (66.67%) Project Management
2 2 (66.67%) Microsoft Office
2 2 (66.67%) ITIL
2 2 (66.67%) Business Analysis
2 2 (66.67%) Windows Server
2 2 (66.67%) Virtual Team
3 1 (33.33%) Contract Management
3 1 (33.33%) Fat Client
3 1 (33.33%) Fault Management
3 1 (33.33%) SCCM
3 1 (33.33%) Windows 7
3 1 (33.33%) Trend Analysis
3 1 (33.33%) Root Cause Analysis
3 1 (33.33%) Analytics
3 1 (33.33%) SCSM
3 1 (33.33%) Security Patching
3 1 (33.33%) Windows 10
3 1 (33.33%) SLA
3 1 (33.33%) Active Directory
3 1 (33.33%) Citrix
3 1 (33.33%) Microsoft Certification
3 1 (33.33%) Thin Client
3 1 (33.33%) McAfee
3 1 (33.33%) Asset Management
3 1 (33.33%) Logistics
3 1 (33.33%) SQL Server
3 1 (33.33%) Manufacturing

Support Analyst Skill Set
Co-occurring IT Skills in Swansea by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (66.67%) Microsoft Office
Database & Business Intelligence
1 1 (33.33%) SQL Server
General
1 1 (33.33%) Manufacturing
Miscellaneous
1 2 (66.67%) Virtual Team
2 1 (33.33%) Fat Client
2 1 (33.33%) Thin Client
Operating Systems
1 3 (100.00%) Windows
2 2 (66.67%) Windows Server
3 1 (33.33%) Windows 10
3 1 (33.33%) Windows 7
Processes & Methodologies
1 2 (66.67%) Business Analysis
1 2 (66.67%) ITIL
1 2 (66.67%) Project Management
2 1 (33.33%) Analytics
2 1 (33.33%) Asset Management
2 1 (33.33%) Contract Management
2 1 (33.33%) Fault Management
2 1 (33.33%) Logistics
2 1 (33.33%) Root Cause Analysis
2 1 (33.33%) Security Patching
2 1 (33.33%) Trend Analysis
Qualifications
1 1 (33.33%) Microsoft Certification
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 1 (33.33%) Active Directory
Systems Management
1 1 (33.33%) SCCM
1 1 (33.33%) SCSM
Vendors
1 3 (100.00%) Microsoft
2 1 (33.33%) Citrix
2 1 (33.33%) McAfee