Period
to 18 November 2017

The median annual salary for a Support Analyst was £20,500 in advertised job vacancies in Swansea during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
West Wales > Swansea
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 60 43 21
Rank change year-on-year -17 -22 -1
Permanent jobs requiring a Support Analyst 5 2 5
As % of all permanent IT jobs advertised in Swansea 1.36% 1.21% 4.85%
As % of the Job Titles category 1.40% 1.23% 4.85%
Number of salaries quoted 5 2 4
Swansea median annual salary £20,500 £21,000 £18,500
Median salary % change year-on-year -2.38% +13.51% -8.64%
10th Percentile £18,225 £18,250 £17,750
90th Percentile £24,250 £23,750 £19,425
West Wales median annual salary £20,500 £21,000 £18,500
% change year-on-year -2.38% +13.51% -8.64%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Swansea. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Swansea
Permanent vacancies in Swansea with a recognized job title 358 162 103
% of permanent IT jobs with a recognized job title 97.55% 98.18% 100.00%
Number of salaries quoted 343 159 83
Swansea median annual salary £40,000 £37,500 £32,500
Median salary % change year-on-year +6.67% +15.38% -23.53%
10th Percentile £27,500 £22,400 £20,750
90th Percentile £57,946 £50,000 £70,000
West Wales median annual salary £40,000 £37,500 £30,500
% change year-on-year +6.67% +22.95% -28.24%

Support Analyst
Job Vacancy Trend in Swansea

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Swansea.

Job vacancy trend for Support Analyst in Swansea

Support Analyst
Salary Trend in Swansea

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Swansea.

Salary trend for Support Analyst in Swansea

Support Analyst Skill Set
Top 21 Co-occurring IT Skills in Swansea

For the 6 months to 18 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Swansea region featuring Support Analyst in the job title.

1 5 (100.00%) Windows
1 5 (100.00%) Microsoft
2 3 (60.00%) SCCM
2 3 (60.00%) Active Directory
2 3 (60.00%) Citrix
2 3 (60.00%) ITIL
2 3 (60.00%) Windows 7
2 3 (60.00%) SCSM
2 3 (60.00%) Windows 10
3 2 (40.00%) Windows Server
3 2 (40.00%) Fat Client
3 2 (40.00%) Security Patching
3 2 (40.00%) SQL Server
3 2 (40.00%) SLA
3 2 (40.00%) Thin Client
3 2 (40.00%) McAfee
4 1 (20.00%) Finance
4 1 (20.00%) MCDST
4 1 (20.00%) ISO/IEC 27001
4 1 (20.00%) Microsoft Certification
4 1 (20.00%) ITIL V3

Support Analyst Skill Set
Co-occurring IT Skills in Swansea by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Database & Business Intelligence
1 2 (40.00%) SQL Server
General
1 1 (20.00%) Finance
Miscellaneous
1 2 (40.00%) Fat Client
1 2 (40.00%) Thin Client
Operating Systems
1 5 (100.00%) Windows
2 3 (60.00%) Windows 10
2 3 (60.00%) Windows 7
3 2 (40.00%) Windows Server
Processes & Methodologies
1 3 (60.00%) ITIL
2 2 (40.00%) Security Patching
3 1 (20.00%) ITIL V3
Qualifications
1 1 (20.00%) MCDST
1 1 (20.00%) Microsoft Certification
Quality Assurance & Compliance
1 2 (40.00%) SLA
2 1 (20.00%) ISO/IEC 27001
System Software
1 3 (60.00%) Active Directory
Systems Management
1 3 (60.00%) SCCM
1 3 (60.00%) SCSM
Vendors
1 5 (100.00%) Microsoft
2 3 (60.00%) Citrix
3 2 (40.00%) McAfee