Customer Service Job Trends in Weston-super-Mare

Customer Service
Somerset > Weston-super-Mare

The table below provides summary statistics and salary benchmarking for jobs advertised in Weston-super-Mare requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 14 January 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 2 5 -
Rank change year-on-year +3 - -
Permanent jobs citing Customer Service 15 2 0
As % of all permanent jobs in Weston-super-Mare 42.86% 13.33% -
As % of the Processes & Methodologies category 45.45% 13.33% -
Number of salaries quoted 0 1 0
Median annual salary (50th Percentile) - £28,500 -
Somerset median annual salary £28,543 £30,000 £31,000
% change year-on-year -4.86% -3.23% +14.31%

All Process & Methodology Skills
Weston-super-Mare

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Weston-super-Mare.

Permanent vacancies with a requirement for process or methodology skills 33 15 17
As % of all permanent jobs advertised in Weston-super-Mare 94.29% 100.00% 100.00%
Number of salaries quoted 6 4 10
10th Percentile £37,500 £28,425 £25,500
25th Percentile £38,750 £29,438 £26,938
Median annual salary (50th Percentile) £45,000 £30,000 £35,000
Median % change year-on-year +50.00% -14.29% -22.22%
75th Percentile £47,500 £33,750 £54,375
90th Percentile - £40,500 £61,625
Somerset median annual salary £42,500 £54,660 £45,000
% change year-on-year -22.25% +21.47% -10.00%

Customer Service
Job Vacancy Trend in Weston-super-Mare

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Weston-super-Mare.

Customer Service job vacancy trend in Weston-super-Mare

Customer Service
Salary Trend in Weston-super-Mare

Salary distribution trend for jobs in Weston-super-Mare citing Customer Service.

Salary distribution trend for jobs in Weston-super-Mare citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Weston-super-Mare by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 12 (80.00%) Microsoft Exchange
Applications
1 3 (20.00%) Microsoft Office
Cloud Services
1 15 (100.00%) Microsoft 365
2 12 (80.00%) Azure
Communications & Networking
1 12 (80.00%) DHCP
1 12 (80.00%) DNS
Database & Business Intelligence
1 12 (80.00%) Amazon RDS
General
1 15 (100.00%) Social Skills
2 12 (80.00%) Analytical Skills
3 3 (20.00%) Back Office
Job Titles
1 12 (80.00%) Systems Engineer
2 3 (20.00%) Desktop Engineer
2 3 (20.00%) Desktop Support
2 3 (20.00%) Desktop Support Engineer
2 3 (20.00%) Site Engineer
2 3 (20.00%) Support Engineer
Miscellaneous
1 12 (80.00%) Legacy Systems
Operating Systems
1 15 (100.00%) Windows
2 12 (80.00%) Linux
2 12 (80.00%) Windows Server
2 12 (80.00%) Windows Server 2016
3 3 (20.00%) Windows 10
Processes & Methodologies
1 15 (100.00%) Customer Experience
2 12 (80.00%) Email Filtering
2 12 (80.00%) Kalman Filter
2 12 (80.00%) Migration
2 12 (80.00%) Problem-Solving
2 12 (80.00%) Vulnerability Remediation
2 12 (80.00%) Vulnerability Scanning
2 12 (80.00%) Web Filtering
3 3 (20.00%) Analytics
3 3 (20.00%) Continuous Improvement
3 3 (20.00%) Customer Acquisition
3 3 (20.00%) Cybersecurity
3 3 (20.00%) ITIL
3 3 (20.00%) Patch Management
3 3 (20.00%) People Management
3 3 (20.00%) Software Deployment
3 3 (20.00%) Ticket Management
Qualifications
1 15 (100.00%) SC Cleared
1 15 (100.00%) Security Cleared
2 3 (20.00%) CTC Cleared
2 3 (20.00%) Degree
Quality Assurance & Compliance
1 12 (80.00%) Cyber Essentials
1 12 (80.00%) PCI DSS
2 3 (20.00%) SLA
System Software
1 12 (80.00%) Active Directory
1 12 (80.00%) Hyper-V
1 12 (80.00%) Terminal Server
Vendors
1 12 (80.00%) Brocade
1 12 (80.00%) Microsoft
1 12 (80.00%) Nimble Storage
1 12 (80.00%) SolarWinds
1 12 (80.00%) Splunk
1 12 (80.00%) Tanium
1 12 (80.00%) Veeam
1 12 (80.00%) VMware
2 3 (20.00%) Cisco