Customer Service Jobs in Wigan

Customer Service
Manchester > Wigan

The table below provides summary statistics for permanent job vacancies advertised in Wigan requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 19 August 2025, comparing them to the same period in the previous two years.

6 months to
19 Aug 2025
Same period 2024 Same period 2023
Rank 10 1 9
Rank change year-on-year -9 +8 -4
Permanent jobs citing Customer Service 4 8 2
As % of all permanent jobs advertised in Wigan 9.09% 40.00% 4.65%
As % of the Processes & Methodologies category 10.26% 40.00% 5.13%
Number of salaries quoted 4 5 2
10th Percentile - £26,450 £24,600
25th Percentile £32,500 £26,750 £33,000
Median annual salary (50th Percentile) £37,500 £28,500 £47,500
Median % change year-on-year +31.58% -40.00% +97.92%
75th Percentile £40,938 £44,250 £61,500
90th Percentile £42,625 £49,950 £69,600
Manchester median annual salary £28,800 £37,000 £46,500
% change year-on-year -22.16% -20.43% +18.26%

All Process and Methodology Skills
Wigan

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Wigan.

Permanent vacancies with a requirement for process or methodology skills 39 20 39
As % of all permanent jobs advertised in Wigan 88.64% 100.00% 90.70%
Number of salaries quoted 23 10 12
10th Percentile - £26,700 -
25th Percentile £33,250 £27,000 £31,000
Median annual salary (50th Percentile) £34,500 £32,750 £34,000
Median % change year-on-year +5.34% -3.68% -20.00%
75th Percentile £41,875 £33,563 £45,296
90th Percentile £48,000 £45,200 £58,750
Manchester median annual salary £55,000 £55,000 £60,000
% change year-on-year - -8.33% +9.09%

Customer Service
Job Vacancy Trend in Wigan

Job postings citing Customer Service as a proportion of all IT jobs advertised in Wigan.

Job vacancy trend for Customer Service in Wigan

Customer Service
Salary Trend in Wigan

3-month moving average salary quoted in jobs citing Customer Service in Wigan.

Salary trend for Customer Service in Wigan

Customer Service
Co-occurring Skills and Capabilities in Wigan by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (50.00%) Microsoft Excel
Communications & Networking
1 2 (50.00%) Broadband
1 2 (50.00%) LAN
1 2 (50.00%) Network Security
1 2 (50.00%) SD-WAN
1 2 (50.00%) Structured Cabling
1 2 (50.00%) WAN
1 2 (50.00%) Wi-Fi
General
1 3 (75.00%) Finance
1 3 (75.00%) Social Skills
2 2 (50.00%) Billing
2 2 (50.00%) Law
2 2 (50.00%) Military
2 2 (50.00%) Organisational Skills
2 2 (50.00%) Telecoms
Job Titles
1 2 (50.00%) Accountant
1 2 (50.00%) Assistant Accountant
1 2 (50.00%) Management Accountant
2 1 (25.00%) Project Manager
Miscellaneous
1 1 (25.00%) Driving Licence
Processes & Methodologies
1 2 (50.00%) Collaborative Working
2 1 (25.00%) Commercial Awareness
2 1 (25.00%) Customer Requirements
2 1 (25.00%) Root Cause Analysis
2 1 (25.00%) Service Delivery
Qualifications
1 2 (50.00%) AAT
1 2 (50.00%) ACCA
1 2 (50.00%) CIMA
2 1 (25.00%) HNC
Quality Assurance & Compliance
1 2 (50.00%) GDPR
Vendors
1 2 (50.00%) Microsoft
1 2 (50.00%) Sage
1 2 (50.00%) Xero