Customer Service Jobs in Wigan

Customer Service
Manchester > Wigan

The following table provides summary statistics for permanent job vacancies advertised in Wigan with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 5 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
5 Jun 2024
Same period 2023 Same period 2022
Rank 1 17 6
Rank change year-on-year +16 -11 +3
Permanent jobs citing Customer Service 10 3 9
As % of all permanent jobs advertised in Wigan 58.82% 4.29% 27.27%
As % of the Processes & Methodologies category 58.82% 4.76% 31.03%
Number of salaries quoted 6 3 8
10th Percentile £22,875 £20,450 £21,500
25th Percentile £23,000 £22,625 £21,875
Median annual salary (50th Percentile) £24,000 £27,500 £24,000
Median % change year-on-year -12.73% +14.58% -12.73%
75th Percentile £25,000 £51,875 £28,375
90th Percentile £34,625 £65,750 £52,000
Manchester median annual salary £34,750 £38,000 £40,000
% change year-on-year -8.55% -5.00% +7.10%

All Process and Methodology Skills
Wigan

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wigan with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 17 63 29
As % of all permanent jobs advertised in Wigan 100.00% 90.00% 87.88%
Number of salaries quoted 12 16 27
10th Percentile - £29,875 £22,900
25th Percentile £22,500 £33,500 £29,500
Median annual salary (50th Percentile) £25,000 £43,750 £40,000
Median % change year-on-year -42.86% +9.38% -15.79%
75th Percentile £27,938 £49,688 £49,375
90th Percentile £42,750 £66,875 £61,250
Manchester median annual salary £52,500 £57,500 £55,000
% change year-on-year -8.70% +4.55% +10.00%

Customer Service
Job Vacancy Trend in Wigan

Job postings citing Customer Service as a proportion of all IT jobs advertised in Wigan.

Job vacancy trend for Customer Service in Wigan

Customer Service
Salary Trend in Wigan

3-month moving average salary quoted in jobs citing Customer Service in Wigan.

Salary trend for Customer Service in Wigan

Customer Service
Salary Histogram in Wigan

Salary distribution for jobs citing Customer Service in Wigan over the 6 months to 5 June 2024.

Salary histogram for Customer Service in Wigan

Customer Service
Co-occurring Skills and Capabilities in Wigan by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 2 (20.00%) Firewall
1 2 (20.00%) Internet
1 2 (20.00%) IPsec
1 2 (20.00%) LAN
1 2 (20.00%) SD-WAN
1 2 (20.00%) VPN
1 2 (20.00%) WAN
General
1 6 (60.00%) Social Skills
2 4 (40.00%) Organisational Skills
Job Titles
1 4 (40.00%) Help Desk Technician
1 4 (40.00%) IT Technician
2 3 (30.00%) Network Engineer
3 2 (20.00%) Delivery Manager
3 2 (20.00%) IT Manager
3 2 (20.00%) IT Services Delivery Manager
3 2 (20.00%) IT Services Manager
3 2 (20.00%) Service Delivery Manager
3 2 (20.00%) Service Manager
4 1 (10.00%) 2nd Line Engineer
4 1 (10.00%) 2nd Line Network Engineer
4 1 (10.00%) IT Engineer
4 1 (10.00%) IT Support
4 1 (10.00%) IT Support Engineer
4 1 (10.00%) Support Engineer
Miscellaneous
1 6 (60.00%) Self-Motivation
2 2 (20.00%) Team-Oriented Environment
3 1 (10.00%) Driving Licence
Processes & Methodologies
1 2 (20.00%) Capacity Planning
1 2 (20.00%) Cost Reduction
1 2 (20.00%) Data Security
1 2 (20.00%) ITIL
1 2 (20.00%) Performance Monitoring
1 2 (20.00%) Service Delivery
1 2 (20.00%) Stakeholder Management
2 1 (10.00%) CRM
2 1 (10.00%) Project Management
Programming Languages
1 5 (50.00%) SQL
2 1 (10.00%) PHP
Qualifications
1 3 (30.00%) CCNA
1 3 (30.00%) Cisco Certification
2 2 (20.00%) CCNP
2 2 (20.00%) ITIL Certification
Quality Assurance & Compliance
1 2 (20.00%) PCI DSS
1 2 (20.00%) SLA