1st Line Service Desk Analyst Jobs in Wiltshire

First Line Service Desk Analyst
South West > Wiltshire

As of 28 May 2025, there is not enough information available from job vacancies posted within the last 6 months to determine the median First Line Service Desk Analyst salary in Wiltshire.

6 months to
28 May 2025
Same period 2024 Same period 2023
Rank 52 - 88
Rank change year-on-year - - -
Permanent jobs requiring a 1st Line Service Desk Analyst 1 0 2
As % of all permanent jobs advertised in Wiltshire 0.28% - 0.22%
As % of the Job Titles category 0.30% - 0.23%
Number of salaries quoted 0 0 2
10th Percentile - - -
25th Percentile - - £22,000
Median annual salary (50th Percentile) - - £24,000
75th Percentile - - £26,000
90th Percentile - - -
South West median annual salary - £23,500 £24,000
% change year-on-year - -2.08% -4.00%

All Permanent IT Job Vacancies
Wiltshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Wiltshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Wiltshire with a recognized job title 337 1,285 859
% of permanent jobs with a recognized job title 93.87% 95.26% 94.29%
Number of salaries quoted 240 956 514
10th Percentile £29,850 £26,500 £28,750
25th Percentile £35,000 £34,905 £36,313
Median annual salary (50th Percentile) £50,000 £49,000 £49,500
Median % change year-on-year +2.04% -1.01% +4.21%
75th Percentile £65,000 £60,000 £64,688
90th Percentile £68,875 £70,750 £75,000
South West median annual salary £51,729 £50,000 £52,500
% change year-on-year +3.46% -4.76% +5.00%

1st Line Service Desk Analyst
Job Vacancy Trend in Wiltshire

Job postings that featured 1st Line Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Wiltshire.

Job vacancy trend for 1st Line Service Desk Analyst in Wiltshire

1st Line Service Desk Analyst
Salary Trend in Wiltshire

3-month moving average salary quoted in jobs citing 1st Line Service Desk Analyst in Wiltshire.

Salary trend for 1st Line Service Desk Analyst in Wiltshire

1st Line Service Desk Analyst Skill Set
Top 7 Co-occurring Skills and Capabilities in Wiltshire

For the 6 months to 28 May 2025, 1st Line Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wiltshire region featuring 1st Line Service Desk Analyst in the job title.

1 1 (100.00%) Active Directory
1 1 (100.00%) Service Management
1 1 (100.00%) Microsoft 365
1 1 (100.00%) DBS Check
1 1 (100.00%) BPSS Clearance
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Customer Service

1st Line Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (100.00%) Microsoft 365
Processes & Methodologies
1 1 (100.00%) Customer Service
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Service Management
Qualifications
1 1 (100.00%) BPSS Clearance
1 1 (100.00%) DBS Check
System Software
1 1 (100.00%) Active Directory