The median annual salary for a 2nd Line Support Analyst was £20,500 in advertised job vacancies in Wiltshire during the 3 months to 27 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Analyst
South West / Wiltshire
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 85 84 93
Rank change year-on-year -1 +9  
Permanent jobs requiring a 2nd Line Support Analyst 1 3 9
As % of all permanent IT jobs advertised in Wiltshire 0.13% 0.32% 0.79%
As % of the Job Titles category 0.14% 0.33% 0.82%
Number of salaries quoted 1 0 3
Median salary £20,500 - £24,000
UK excluding London median salary £25,500 £25,000 £24,250
% change year-on-year +2.00% +3.09%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Wiltshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Wiltshire
Permanent job vacancies with a job title containing a recognized job role 737 913 1103
As % of all permanent IT job vacancies advertised in Wiltshire 97.10% 97.96% 96.42%
Number of salaries quoted 663 794 930
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.66%  
90% offered a salary of more than £25,000 £25,000 £26,500
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

2nd Line Support Analyst
Job Vacancy Trend in Wiltshire

The job posting trend of jobs advertised in Wiltshire that featured 2nd Line Support Analyst in the job title.

Job vacancy trend for 2nd Line Support Analyst in Wiltshire

2nd Line Support Analyst
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst in Wiltshire.

Salary trend for 2nd Line Support Analyst in Wiltshire

2nd Line Support Analyst
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the Wiltshire region over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon - 1 £20,500 -
2nd Line Support Analyst
South West

2nd Line Support Analyst Skill Set
Top 24 Co-occurring IT Skills in Wiltshire

For the 6 months to 27 June 2017, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region featuring 2nd Line Support Analyst in the job title.

1 8 (88.89%) MS Exchange
1 8 (88.89%) Active Directory
1 8 (88.89%) TCP/IP
2 7 (77.78%) Microsoft
3 6 (66.67%) Symantec
3 6 (66.67%) Citrix
3 6 (66.67%) LAN
3 6 (66.67%) WAN
3 6 (66.67%) Microsoft Office
3 6 (66.67%) Windows
3 6 (66.67%) Service Management
3 6 (66.67%) Wi-Fi
3 6 (66.67%) Trend Analysis
3 6 (66.67%) Coaching
4 5 (55.56%) Finance
5 4 (44.44%) ITIL
5 4 (44.44%) ITIL Certification
6 2 (22.22%) Windows Server
6 2 (22.22%) Windows Server 2008
6 2 (22.22%) Windows Server 2003
6 2 (22.22%) DNS
6 2 (22.22%) Cisco
6 2 (22.22%) DHCP
7 1 (11.11%) SAP

2nd Line Support Analyst Skill Set
Co-occurring IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (88.89%) MS Exchange
Applications
1 6 (66.67%) Microsoft Office
Communications & Networking
1 8 (88.89%) TCP/IP
2 6 (66.67%) LAN
2 6 (66.67%) WAN
2 6 (66.67%) Wi-Fi
3 2 (22.22%) DHCP
3 2 (22.22%) DNS
General
1 5 (55.56%) Finance
Operating Systems
1 6 (66.67%) Windows
2 2 (22.22%) Windows Server
2 2 (22.22%) Windows Server 2003
2 2 (22.22%) Windows Server 2008
Processes & Methodologies
1 6 (66.67%) Coaching
1 6 (66.67%) Service Management
1 6 (66.67%) Trend Analysis
2 4 (44.44%) ITIL
Qualifications
1 4 (44.44%) ITIL Certification
System Software
1 8 (88.89%) Active Directory
Vendors
1 7 (77.78%) Microsoft
2 6 (66.67%) Citrix
2 6 (66.67%) Symantec
3 2 (22.22%) Cisco
4 1 (11.11%) SAP