Period
to 17 November 2017

The median annual salary for a Support Analyst was £38,000 in advertised job vacancies in Woking during the 6 months to 17 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Surrey > Woking
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 36 46 44
Rank change year-on-year +10 -2 -6
Permanent jobs requiring a Support Analyst 24 34 39
As % of all permanent IT jobs advertised in Woking 5.83% 4.91% 5.70%
As % of the Job Titles category 6.03% 5.03% 5.96%
Number of salaries quoted 20 32 49
Woking median annual salary £38,000 £32,000 £30,000
Median salary % change year-on-year +18.75% +6.67% -
Surrey median annual salary £28,500 £32,000 £27,500
% change year-on-year -10.94% +16.36% -8.33%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Woking. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Woking
Permanent vacancies in Woking with a recognized job title 398 676 654
% of permanent IT jobs with a recognized job title 96.60% 97.69% 95.61%
Number of salaries quoted 344 609 613
Woking median annual salary £42,500 £47,500 £40,000
Median salary % change year-on-year -10.53% +18.75% -11.11%
10th Percentile £28,825 £27,500 £26,125
90th Percentile £65,000 £62,500 £57,500
Surrey median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

Support Analyst
Job Vacancy Trend in Woking

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Woking.

Job vacancy trend for Support Analyst in Woking

Support Analyst
Salary Trend in Woking

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Woking.

Salary trend for Support Analyst in Woking

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Woking

For the 6 months to 17 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Woking region featuring Support Analyst in the job title.

1 20 (83.33%) Microsoft
2 18 (75.00%) ITIL
2 18 (75.00%) SQL
3 16 (66.67%) SharePoint
4 15 (62.50%) Microsoft Office
4 15 (62.50%) ITIL Certification
4 15 (62.50%) Back Office
4 15 (62.50%) Release Management
4 15 (62.50%) ITIL V3
4 15 (62.50%) Process Improvement
5 2 (8.33%) MuleSoft
5 2 (8.33%) iPaaS
5 2 (8.33%) Salesforce.com
5 2 (8.33%) Finance
5 2 (8.33%) Dynamics CRM
5 2 (8.33%) Degree
5 2 (8.33%) CSS
5 2 (8.33%) Windows
5 2 (8.33%) CRM
5 2 (8.33%) Active Directory
5 2 (8.33%) JavaScript
5 2 (8.33%) SQL Server
5 2 (8.33%) HTML
6 1 (4.17%) Java
6 1 (4.17%) C#
6 1 (4.17%) C++
6 1 (4.17%) .NET
6 1 (4.17%) MySQL
6 1 (4.17%) ERP
6 1 (4.17%) MS Exchange

Support Analyst Skill Set
Co-occurring IT Skills in Woking by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (66.67%) SharePoint
2 1 (4.17%) Confluence
2 1 (4.17%) MS Exchange
Applications
1 15 (62.50%) Microsoft Office
Business Applications
1 2 (8.33%) Dynamics CRM
Cloud Services
1 2 (8.33%) iPaaS
2 1 (4.17%) Office 365
Communications & Networking
1 1 (4.17%) LAN
1 1 (4.17%) NAS
1 1 (4.17%) SAN
1 1 (4.17%) VoIP
1 1 (4.17%) WAN
Database & Business Intelligence
1 2 (8.33%) SQL Server
2 1 (4.17%) MySQL
Development Applications
1 1 (4.17%) JIRA
General
1 15 (62.50%) Back Office
2 2 (8.33%) Finance
3 1 (4.17%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (8.33%) CSS
1 2 (8.33%) HTML
2 1 (4.17%) .NET
2 1 (4.17%) Software Packaging
Miscellaneous
1 1 (4.17%) Analytical Skills
1 1 (4.17%) Computer Science
Operating Systems
1 2 (8.33%) Windows
2 1 (4.17%) Windows Server
2 1 (4.17%) Windows Server 2008
Processes & Methodologies
1 18 (75.00%) ITIL
2 15 (62.50%) ITIL V3
2 15 (62.50%) Process Improvement
2 15 (62.50%) Release Management
3 2 (8.33%) CRM
4 1 (4.17%) Business Intelligence
4 1 (4.17%) Configuration Management
4 1 (4.17%) Data Analysis
4 1 (4.17%) ERP
4 1 (4.17%) Proactive Monitoring
4 1 (4.17%) SDLC
Programming Languages
1 18 (75.00%) SQL
2 2 (8.33%) JavaScript
3 1 (4.17%) C#
3 1 (4.17%) C++
3 1 (4.17%) Java
Qualifications
1 15 (62.50%) ITIL Certification
2 2 (8.33%) Degree
3 1 (4.17%) CCA
3 1 (4.17%) CCAA
3 1 (4.17%) Citrix Certification
3 1 (4.17%) MCITP
3 1 (4.17%) MCTS
3 1 (4.17%) Microsoft Certification
System Software
1 2 (8.33%) Active Directory
2 1 (4.17%) VMware Infrastructure
2 1 (4.17%) XenApp
Systems Management
1 1 (4.17%) Microsoft Data Protection Manager
1 1 (4.17%) SCDPM
Vendors
1 20 (83.33%) Microsoft
2 2 (8.33%) MuleSoft
2 2 (8.33%) Salesforce.com
3 1 (4.17%) 3PAR
3 1 (4.17%) Apple
3 1 (4.17%) Atlassian
3 1 (4.17%) Cisco
3 1 (4.17%) Citrix
3 1 (4.17%) CommVault
3 1 (4.17%) DataCore
3 1 (4.17%) HP
3 1 (4.17%) VMware