The following table provides summary statistics for permanent job vacancies advertised in Woking with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 3 months to 28 June 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
Surrey / Woking
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 36 55 32
Rank change year-on-year +19 -23  
Permanent jobs citing ITSM 4 3 21
As % of all permanent IT jobs advertised in Woking 1.74% 0.80% 6.40%
As % of the Processes & Methodologies category 2.17% 0.95% 7.89%
Number of salaries quoted 2 3 21
Median salary £32,500 £65,000 £42,500
Median salary % change year-on-year -49.99% +52.94%  
90% offered a salary of more than £30,500 £45,000 £34,000
10% offered a salary of more than £34,500 £67,000 £55,000
UK excluding London median salary £47,000 £43,250 £42,500
% change year-on-year +8.67% +1.76%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Woking with a requirement for process and methodology skills.

Process & Methodology Skills
Woking
Permanent job vacancies with a requirement for process and methodology skills 184 317 266
As % of all permanent IT job vacancies advertised in Woking 80.00% 84.53% 81.10%
Number of salaries quoted 150 276 258
Median salary £47,500 £46,000 £45,000
Median salary % change year-on-year +3.26% +2.22%  
90% offered a salary of more than £30,000 £30,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

ITSM
Job Vacancy Trend in Woking

The job posting trend of jobs advertised in Woking citing ITSM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Woking

ITSM
Salary Trend in Woking

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Woking.

Salary trend for ITSM in Woking

For the 6 months to 28 June 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Woking region with a requirement for ITSM.

1 7 (100.00%) ITIL
2 6 (85.71%) Service Management
3 4 (57.14%) SLA
4 3 (42.86%) Windows
4 3 (42.86%) Microsoft
4 3 (42.86%) Windows 7
4 3 (42.86%) Microsoft Office
5 2 (28.57%) Back Office
5 2 (28.57%) VMware
5 2 (28.57%) Virtual Team
5 2 (28.57%) Customer Requirements
5 2 (28.57%) Break/Fix
5 2 (28.57%) VMware Infrastructure
5 2 (28.57%) Windows Server 2008
5 2 (28.57%) Windows 8
5 2 (28.57%) QA
5 2 (28.57%) BlackBerry Internet Service
5 2 (28.57%) CCNA
5 2 (28.57%) IBM Notes
5 2 (28.57%) MCP
5 2 (28.57%) Cisco
5 2 (28.57%) Windows XP
5 2 (28.57%) VPN
5 2 (28.57%) Cisco Certification
5 2 (28.57%) Avaya
5 2 (28.57%) Lotus
5 2 (28.57%) Blackberry
5 2 (28.57%) Blackberry Enterprise Server
6 1 (14.29%) Thin Client
6 1 (14.29%) CRM

ITSM
Co-occurring IT Skills in Woking by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (28.57%) Blackberry Enterprise Server
1 2 (28.57%) IBM Notes
Applications
1 3 (42.86%) Microsoft Office
Cloud Services
1 1 (14.29%) Office 365
Communications & Networking
1 2 (28.57%) VPN
General
1 2 (28.57%) Back Office
Job Titles
1 3 (42.86%) Analyst
1 3 (42.86%) Consultant
1 3 (42.86%) Service Analyst
1 3 (42.86%) Service Desk Analyst
2 2 (28.57%) Associate Consultant
2 2 (28.57%) ITSM Consultant
2 2 (28.57%) Product Consultant
3 1 (14.29%) 2nd Line Service Desk Analyst
3 1 (14.29%) 2nd Line Support
3 1 (14.29%) 2nd Line Support Analyst
3 1 (14.29%) Active Directory Analyst
3 1 (14.29%) Implementation Consultant
3 1 (14.29%) ITIL Service Analyst
3 1 (14.29%) ITIL Service Desk Analyst
3 1 (14.29%) Service Desk Support
3 1 (14.29%) Service Desk Support Analyst
3 1 (14.29%) Service Improvement Manager
3 1 (14.29%) Service Management Consultant
3 1 (14.29%) Software Consultant
3 1 (14.29%) Software Implementation Consultant
Miscellaneous
1 2 (28.57%) Blackberry
1 2 (28.57%) Virtual Team
2 1 (14.29%) Enterprise Software
2 1 (14.29%) Fat Client
2 1 (14.29%) Thin Client
Operating Systems
1 3 (42.86%) Windows
1 3 (42.86%) Windows 7
2 2 (28.57%) Windows 8
2 2 (28.57%) Windows Server 2008
2 2 (28.57%) Windows XP
Processes & Methodologies
1 7 (100.00%) ITIL
2 6 (85.71%) Service Management
3 2 (28.57%) Break/Fix
3 2 (28.57%) Customer Requirements
4 1 (14.29%) CRM
4 1 (14.29%) Knowledge Management
4 1 (14.29%) Line Management
4 1 (14.29%) Process Improvement
4 1 (14.29%) Service Delivery
4 1 (14.29%) Software Delivery
4 1 (14.29%) Technical Architecture
Qualifications
1 2 (28.57%) CCNA
1 2 (28.57%) Cisco Certification
1 2 (28.57%) MCP
Quality Assurance & Compliance
1 4 (57.14%) SLA
2 2 (28.57%) QA
System Software
1 2 (28.57%) BlackBerry Internet Service
1 2 (28.57%) VMware Infrastructure
2 1 (14.29%) Active Directory
Vendors
1 3 (42.86%) Microsoft
2 2 (28.57%) Avaya
2 2 (28.57%) Cisco
2 2 (28.57%) Lotus
2 2 (28.57%) VMware