1st Line Service Desk Analyst Jobs in Wolverhampton

First Line Service Desk Analyst
West Midlands > Wolverhampton

The median First Line Service Desk Analyst salary in Wolverhampton is £21,500 per year according to job vacancies posted during the 6 months to 5 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
5 May 2024		 Same period 2023 Same period 2022
Rank 31 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st Line Service Desk Analyst 2 0 0
As % of all permanent jobs advertised in Wolverhampton 1.34% - -
As % of the Job Titles category 1.34% - -
Number of salaries quoted 2 0 0
10th Percentile - - -
25th Percentile £20,250 - -
Median annual salary (50th Percentile) £21,500 - -
75th Percentile £22,750 - -
90th Percentile - - -
West Midlands median annual salary £23,500 £25,250 £24,000
% change year-on-year -6.93% +5.21% +4.35%

All Permanent IT Job Vacancies
Wolverhampton

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Wolverhampton. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Wolverhampton with a recognized job title 149 215 79
% of permanent jobs with a recognized job title 100.00% 87.04% 89.77%
Number of salaries quoted 116 84 56
10th Percentile £24,000 £29,400 £26,250
25th Percentile £35,000 £35,938 £30,313
Median annual salary (50th Percentile) £53,500 £50,000 £43,750
Median % change year-on-year +7.00% +14.29% -2.78%
75th Percentile £62,500 £58,750 £48,750
90th Percentile £70,000 £70,880 £58,125
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

1st Line Service Desk Analyst Skill Set
Top 10 Co-occurring Skills and Capabilities in Wolverhampton

For the 6 months to 5 May 2024, 1st Line Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wolverhampton region featuring 1st Line Service Desk Analyst in the job title.

1 2 (100.00%) Microsoft Office
1 2 (100.00%) Windows
1 2 (100.00%) SharePoint
1 2 (100.00%) DNS
1 2 (100.00%) Microsoft
1 2 (100.00%) Active Directory
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Self-Motivation
1 2 (100.00%) Customer Experience
1 2 (100.00%) Customer Service

1st Line Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Wolverhampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (100.00%) SharePoint
Applications
1 2 (100.00%) Microsoft Office
Cloud Services
1 2 (100.00%) Microsoft 365
Communications & Networking
1 2 (100.00%) DNS
Miscellaneous
1 2 (100.00%) Self-Motivation
Operating Systems
1 2 (100.00%) Windows
Processes & Methodologies
1 2 (100.00%) Customer Experience
1 2 (100.00%) Customer Service
System Software
1 2 (100.00%) Active Directory
Vendors
1 2 (100.00%) Microsoft
6 1st Line Service Desk Analyst jobs in England