1st Line Support Job Trends in Wolverhampton

First Line Support
West Midlands > Wolverhampton

The median First Line Support salary in Wolverhampton is £31,000 per year, according to job vacancies posted during the 6 months leading to 11 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
11 Jan 2026
Same period 2025 Same period 2024
Rank 23 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st Line Support 1 0 0
As % of all permanent jobs in Wolverhampton 1.14% - -
As % of the Job Titles category 1.23% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £29,500 - -
Median annual salary (50th Percentile) £31,000 - -
75th Percentile £32,500 - -
90th Percentile - - -
West Midlands median annual salary £26,000 £28,000 £24,000
% change year-on-year -7.14% +16.67% -

All Permanent IT Job Roles
Wolverhampton

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Wolverhampton. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Wolverhampton with a recognized job title 81 66 42
% of permanent jobs with a recognized job title 92.05% 97.06% 100.00%
Number of salaries quoted 20 23 32
10th Percentile £40,000 £30,000 £31,250
25th Percentile £51,875 £36,875 £45,313
Median annual salary (50th Percentile) £77,500 £45,000 £55,000
Median % change year-on-year +72.22% -18.18% +4.76%
75th Percentile £95,625 £61,250 £70,000
90th Percentile £127,500 £79,050 £87,850
West Midlands median annual salary £50,000 £52,500 £49,516
% change year-on-year -4.76% +6.03% -5.68%

1st Line Support
Job Vacancy Trend in Wolverhampton

Historical trend showing the proportion of permanent IT job postings featuring '1st Line Support' in the job title relative to all permanent IT jobs advertised in Wolverhampton.

1st Line Support job vacancy trend in Wolverhampton

1st Line Support
Salary Trend in Wolverhampton

Salary distribution trend for 1st Line Support job vacancies in Wolverhampton.

Salary distribution trend for 1st Line Support job vacancies in Wolverhampton

1st Line Support Skill Set
Top 6 Co-Occurring Skills & Capabilities in Wolverhampton

For the 6 months to 11 January 2026, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Wolverhampton region featuring 1st Line Support in the job title.

1 1 (100.00%) Customer Service
1 1 (100.00%) Dynamics 365
1 1 (100.00%) Dynamics NAV
1 1 (100.00%) ERP
1 1 (100.00%) Microsoft
1 1 (100.00%) Time Management

1st Line Support Skill Set
Co-Occurring Skills & Capabilities in Wolverhampton by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Business Applications
1 1 (100.00%) Dynamics NAV
Cloud Services
1 1 (100.00%) Dynamics 365
General
1 1 (100.00%) Social Skills
Miscellaneous
1 1 (100.00%) Management Information System
Processes & Methodologies
1 1 (100.00%) Customer Service
1 1 (100.00%) ERP
1 1 (100.00%) Time Management
Vendors
1 1 (100.00%) Microsoft