Period
to 25 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Wolverhampton with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 25 November 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
West Midlands > Wolverhampton
6 months to
25 Nov 2017
Same period 2016 Same period 2015
Rank 12 30 37
Rank change year-on-year +18 +7 -6
Permanent jobs citing Service Delivery 21 3 4
As % of all permanent IT jobs advertised in Wolverhampton 12.50% 1.72% 1.72%
As % of the Processes & Methodologies category 13.91% 1.94% 2.17%
Number of salaries quoted 8 3 4
Wolverhampton median annual salary £33,750 £36,500 £81,250
Median salary % change year-on-year -7.53% -55.08% +116.67%
10th Percentile £31,250 £28,850 £62,750
90th Percentile £67,500 £74,150 £92,375
West Midlands median annual salary £47,750 £45,000 £47,500
% change year-on-year +6.11% -5.26% -7.77%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wolverhampton with a requirement for process or methodology skills.

All Process and Methodology Skills
Wolverhampton
Permanent vacancies with a requirement for process or methodology skills 151 155 184
As % of all permanent IT jobs advertised in Wolverhampton 89.88% 89.08% 79.31%
Number of salaries quoted 123 134 146
Wolverhampton median annual salary £35,000 £35,000 £36,000
Median salary % change year-on-year - -2.78% +2.86%
10th Percentile £26,000 £21,250 £21,500
90th Percentile £62,250 £55,875 £58,750
West Midlands median annual salary £40,000 £40,000 £40,000

Service Delivery
Job Vacancy Trend in Wolverhampton

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Wolverhampton.

Job vacancy trend for Service Delivery in Wolverhampton

Service Delivery
Salary Trend in Wolverhampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Wolverhampton.

Salary trend for Service Delivery in Wolverhampton

Service Delivery
Salary Histogram in Wolverhampton

The salary distribution of IT jobs citing Service Delivery in Wolverhampton over the 6 months to 25 November 2017.

Salary histogram for Service Delivery in Wolverhampton

For the 6 months to 25 November 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wolverhampton region with a requirement for Service Delivery.

1 9 (42.86%) ITIL
1 9 (42.86%) Microsoft
2 8 (38.10%) Microsoft Office
3 7 (33.33%) Project Management
4 6 (28.57%) Service Management
4 6 (28.57%) Finance
4 6 (28.57%) SLA
4 6 (28.57%) Local Government
5 5 (23.81%) Civica
5 5 (23.81%) Incident Management
5 5 (23.81%) Data Analysis
5 5 (23.81%) SQL
5 5 (23.81%) Oracle
5 5 (23.81%) Validation
5 5 (23.81%) Management Information System
6 4 (19.05%) Change Management
6 4 (19.05%) Windows
6 4 (19.05%) Microsoft Excel
6 4 (19.05%) ERP
6 4 (19.05%) Active Directory
6 4 (19.05%) Degree
6 4 (19.05%) Problem Management
6 4 (19.05%) NVQ Level 3
6 4 (19.05%) Security Cleared
6 4 (19.05%) Windows 7
6 4 (19.05%) Time Management
6 4 (19.05%) Process Improvement
6 4 (19.05%) Coaching
7 3 (14.29%) Continuous Improvement
7 3 (14.29%) Agile Software Development

Service Delivery
Co-occurring IT Skills in Wolverhampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 8 (38.10%) Microsoft Office
2 4 (19.05%) Microsoft Excel
Cloud Services
1 1 (4.76%) SaaS
General
1 6 (28.57%) Finance
1 6 (28.57%) Local Government
Job Titles
1 12 (57.14%) Analyst
2 5 (23.81%) Service Analyst
2 5 (23.81%) Systems Analyst
3 4 (19.05%) Incident and Problem Manager
3 4 (19.05%) Incident Manager
3 4 (19.05%) Major Incident Manager
3 4 (19.05%) Problem Manager
3 4 (19.05%) Service Desk Analyst
4 2 (9.52%) Business Analyst
4 2 (9.52%) Head of ICT
4 2 (9.52%) Head of Operations
5 1 (4.76%) Delivery Manager
5 1 (4.76%) Head of Information
5 1 (4.76%) Head of IT
5 1 (4.76%) Head of Technology
5 1 (4.76%) Service Desk Team Leader
5 1 (4.76%) Service Manager
5 1 (4.76%) Services Delivery Analyst
5 1 (4.76%) Services Delivery Manager
5 1 (4.76%) Team Leader
Miscellaneous
1 5 (23.81%) Management Information System
Operating Systems
1 4 (19.05%) Windows
1 4 (19.05%) Windows 7
Processes & Methodologies
1 9 (42.86%) ITIL
2 7 (33.33%) Project Management
3 6 (28.57%) Service Management
4 5 (23.81%) Data Analysis
4 5 (23.81%) Incident Management
4 5 (23.81%) Validation
5 4 (19.05%) Change Management
5 4 (19.05%) Coaching
5 4 (19.05%) ERP
5 4 (19.05%) Problem Management
5 4 (19.05%) Process Improvement
5 4 (19.05%) Time Management
6 3 (14.29%) Agile Software Development
6 3 (14.29%) Business Process Modelling
6 3 (14.29%) Continuous Improvement
7 2 (9.52%) BPMN
7 2 (9.52%) BPR
7 2 (9.52%) Business Transformation
7 2 (9.52%) Operations Management
7 2 (9.52%) Performance Management
Programming Languages
1 5 (23.81%) SQL
Qualifications
1 4 (19.05%) Degree
1 4 (19.05%) NVQ Level 3
1 4 (19.05%) Security Cleared
2 2 (9.52%) ITIL Certification
Quality Assurance & Compliance
1 6 (28.57%) SLA
2 1 (4.76%) PMO
System Software
1 4 (19.05%) Active Directory
Vendors
1 9 (42.86%) Microsoft
2 5 (23.81%) Civica
2 5 (23.81%) Oracle