Period
to 16 October 2017

The median annual salary for a 3rd Line Support was £24,000 in advertised job vacancies in Worcestershire during the 6 months to 16 October 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
West Midlands > Worcestershire
6 months to
16 Oct 2017
Same period 2016 Same period 2015
Rank 65 54 -
Rank change year-on-year -11 - +63
Permanent jobs requiring a 3rd Line Support 5 3 0
As % of all permanent IT jobs advertised in Worcestershire 0.98% 0.63% -
As % of the Job Titles category 1.00% 0.65% -
Number of salaries quoted 6 4 0
Worcestershire median annual salary £24,000 £31,000 -
Median salary % change year-on-year -22.58% - -
West Midlands median annual salary £35,500 £32,850 £29,250
% change year-on-year +8.07% +12.31% -10.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Worcestershire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Worcestershire
Permanent vacancies in Worcestershire with a recognized job title 500 464 518
% of permanent IT jobs with a recognized job title 97.66% 97.89% 98.29%
Number of salaries quoted 453 436 471
Worcestershire median annual salary £37,500 £35,000 £35,000
Median salary % change year-on-year +7.14% - -
10th Percentile £22,500 £21,250 £22,500
90th Percentile £59,500 £54,375 £47,500
West Midlands median annual salary £40,000 £40,000 £40,000

3rd Line Support
Job Vacancy Trend in Worcestershire

Job postings that featured 3rd Line Support in the job title as a percentage of all IT jobs advertised in Worcestershire.

Job vacancy trend for 3rd Line Support in Worcestershire

3rd Line Support
Salary Trend in Worcestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in Worcestershire.

Salary trend for 3rd Line Support in Worcestershire

3rd Line Support
Salary Histogram in Worcestershire

The salary distribution of IT jobs citing 3rd Line Support in Worcestershire over the 6 months to 16 October 2017.

Salary histogram for 3rd Line Support in Worcestershire

3rd Line Support
Job Locations in Worcestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Worcestershire region over the 6 months to 16 October 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bromsgrove - 2 £23,500 - 1
Droitwich - 2 £31,000 -
Worcester +2 1 £33,000 +6.45%
3rd Line Support
West Midlands

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in Worcestershire

For the 6 months to 16 October 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Worcestershire region featuring 3rd Line Support in the job title.

1 5 (100.00%) Microsoft
1 5 (100.00%) Hyper-V
2 4 (80.00%) Active Directory
2 4 (80.00%) Microsoft Office
3 3 (60.00%) Windows
3 3 (60.00%) VMware
4 2 (40.00%) Juniper
4 2 (40.00%) LAN
4 2 (40.00%) DNS
4 2 (40.00%) ITIL
4 2 (40.00%) HP
4 2 (40.00%) VMware Infrastructure
4 2 (40.00%) PowerShell
4 2 (40.00%) Barracuda Networks
4 2 (40.00%) Root Cause Analysis
4 2 (40.00%) Veeam
4 2 (40.00%) Windows 7
4 2 (40.00%) Amazon EC2
4 2 (40.00%) Microsoft Azure
4 2 (40.00%) Amazon AWS
4 2 (40.00%) Disaster Recovery
4 2 (40.00%) VLAN
4 2 (40.00%) Virtual Environments
4 2 (40.00%) Virtual Servers
4 2 (40.00%) Office 365
4 2 (40.00%) Windows Server 2012
4 2 (40.00%) SFIA
4 2 (40.00%) Windows Server
4 2 (40.00%) Driving Licence
4 2 (40.00%) Windows 10

3rd Line Support Skill Set
Co-occurring IT Skills in Worcestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (80.00%) Microsoft Office
Cloud Services
1 2 (40.00%) Amazon AWS
1 2 (40.00%) Amazon EC2
1 2 (40.00%) Microsoft Azure
1 2 (40.00%) Office 365
Communications & Networking
1 2 (40.00%) DNS
1 2 (40.00%) LAN
1 2 (40.00%) VLAN
2 1 (20.00%) Firewall
Miscellaneous
1 2 (40.00%) Driving Licence
Operating Systems
1 3 (60.00%) Windows
2 2 (40.00%) Windows 10
2 2 (40.00%) Windows 7
2 2 (40.00%) Windows Server
2 2 (40.00%) Windows Server 2012
Processes & Methodologies
1 2 (40.00%) Disaster Recovery
1 2 (40.00%) ITIL
1 2 (40.00%) Root Cause Analysis
1 2 (40.00%) SFIA
1 2 (40.00%) Virtual Environments
2 1 (20.00%) Capacity Management
2 1 (20.00%) Change Management
2 1 (20.00%) Configuration Management
2 1 (20.00%) Incident Management
2 1 (20.00%) ITIL V3
2 1 (20.00%) Mentoring
2 1 (20.00%) PRINCE2
2 1 (20.00%) Problem Management
2 1 (20.00%) TOGAF
Programming Languages
1 2 (40.00%) PowerShell
Qualifications
1 1 (20.00%) PMI Certification
1 1 (20.00%) PMP
System Software
1 5 (100.00%) Hyper-V
2 4 (80.00%) Active Directory
3 2 (40.00%) Virtual Servers
3 2 (40.00%) VMware Infrastructure
Vendors
1 5 (100.00%) Microsoft
2 3 (60.00%) VMware
3 2 (40.00%) Barracuda Networks
3 2 (40.00%) HP
3 2 (40.00%) Juniper
3 2 (40.00%) Veeam
4 1 (20.00%) Citrix