Period
to 21 July 2017

The following table provides summary statistics for permanent job vacancies advertised in Worcestershire with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 21 July 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
West Midlands > Worcestershire
6 months to
21 Jul 2017
Same period 2016 Same period 2015
Rank 77 61 71
Rank change year-on-year -16 +10 -35
Permanent jobs citing CRM 6 14 2
As % of all permanent IT jobs advertised in Worcestershire 0.98% 2.18% 0.37%
As % of the Processes & Methodologies category 1.09% 2.46% 0.44%
Number of salaries quoted 6 7 7
Worcestershire median annual salary £31,000 £30,000 £52,500
Median salary % change year-on-year +3.33% -42.86% +50.00%
10th Percentile £19,250 £23,750 £44,250
90th Percentile £50,625 £38,000 £53,750
West Midlands median annual salary £45,000 £42,500 £47,500
% change year-on-year +5.88% -10.53% +15.85%

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Worcestershire with a requirement for process and methodology skills.

Process & Methodology Skills
Worcestershire
Permanent job vacancies with a requirement for process and methodology skills 551 569 459
As % of all permanent IT job vacancies advertised in Worcestershire 90.03% 88.49% 84.53%
Number of salaries quoted 524 533 412
Worcestershire median annual salary £37,500 £35,000 £36,299
Median salary % change year-on-year +7.14% -3.58% +3.71%
10th Percentile £22,575 £22,000 £22,500
90th Percentile £53,000 £52,500 £50,000
West Midlands median annual salary £40,500 £41,000 £40,000
% change year-on-year -1.22% +2.50% -

CRM
Job Vacancy Trend in Worcestershire

Job postings citing CRM as a percentage of all IT jobs advertised in Worcestershire.

Job vacancy trend for CRM in Worcestershire

CRM
Salary Trend in Worcestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Worcestershire.

Salary trend for CRM in Worcestershire

CRM
Salary Histogram in Worcestershire

The salary distribution of IT jobs citing CRM in Worcestershire over the 6 months to 21 July 2017.

Salary histogram for CRM in Worcestershire

CRM
Job Locations in Worcestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Worcestershire region over the 6 months to 21 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Worcester -7 4 £33,000 +20.00%
Redditch -4 1 £40,000 +14.29%
Kidderminster - 1 £22,000 -
CRM
West Midlands

For the 6 months to 21 July 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Worcestershire region with a requirement for CRM.

1 4 (66.67%) Microsoft Office
1 4 (66.67%) Microsoft
2 2 (33.33%) Microsoft Project
2 2 (33.33%) Salesforce.com
2 2 (33.33%) Service Delivery
2 2 (33.33%) Change Management
2 2 (33.33%) PRINCE2 Certification
2 2 (33.33%) PMP
2 2 (33.33%) PMI Certification
2 2 (33.33%) PRINCE2
2 2 (33.33%) Microsoft Excel
2 2 (33.33%) Mentoring
2 2 (33.33%) PayPal
2 2 (33.33%) WorldPay
3 1 (16.67%) Skype
3 1 (16.67%) Agile Software Development
3 1 (16.67%) SharePoint
3 1 (16.67%) MS Visio
3 1 (16.67%) Cisco
3 1 (16.67%) HTML
3 1 (16.67%) JavaScript
3 1 (16.67%) PHP
3 1 (16.67%) .NET
3 1 (16.67%) MySQL
3 1 (16.67%) Alcatel-Lucent
3 1 (16.67%) HP
3 1 (16.67%) CSS
3 1 (16.67%) Microsoft PowerPoint
3 1 (16.67%) Web Development
3 1 (16.67%) French Language

CRM
Co-occurring IT Skills in Worcestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (16.67%) SharePoint
1 1 (16.67%) WordPress
Applications
1 4 (66.67%) Microsoft Office
2 2 (33.33%) Microsoft Excel
2 2 (33.33%) Microsoft Project
3 1 (16.67%) Microsoft PowerPoint
3 1 (16.67%) MS Visio
Cloud Services
1 1 (16.67%) Office 365
Communications & Networking
1 1 (16.67%) Skype
Database & Business Intelligence
1 1 (16.67%) MySQL
General
1 1 (16.67%) French Language
1 1 (16.67%) German Language
1 1 (16.67%) Manufacturing
1 1 (16.67%) Polish Language
1 1 (16.67%) Russian Language
1 1 (16.67%) Spanish Language
Job Titles
1 3 (50.00%) Project Manager
2 2 (33.33%) 1st Line Support
2 2 (33.33%) First Line Help Desk Support
2 2 (33.33%) Help Desk Support
2 2 (33.33%) PRINCE2 Project Manager
3 1 (16.67%) Developer
3 1 (16.67%) Web Developer
3 1 (16.67%) Web Manager
3 1 (16.67%) Web Project Manager
Libraries, Frameworks & Software Standards
1 1 (16.67%) .NET
1 1 (16.67%) CSS
1 1 (16.67%) HTML
Processes & Methodologies
1 2 (33.33%) Change Management
1 2 (33.33%) Mentoring
1 2 (33.33%) PRINCE2
1 2 (33.33%) Service Delivery
2 1 (16.67%) Agile Software Development
2 1 (16.67%) Scrum
2 1 (16.67%) Web Development
2 1 (16.67%) Workflow
Programming Languages
1 1 (16.67%) JavaScript
1 1 (16.67%) PHP
Qualifications
1 2 (33.33%) PMI Certification
1 2 (33.33%) PMP
1 2 (33.33%) PRINCE2 Certification
Vendors
1 4 (66.67%) Microsoft
2 2 (33.33%) PayPal
2 2 (33.33%) Salesforce.com
2 2 (33.33%) WorldPay
3 1 (16.67%) Alcatel-Lucent
3 1 (16.67%) Cisco
3 1 (16.67%) HP