The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 3 months to 25 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Customer Relationship Management (CRM)
England / West Midlands
Rank 68 66 49
Rank change year-on-year -2 -17  
Permanent jobs citing CRM 180 229 254
As % of all permanent IT jobs advertised in the West Midlands 3.81% 3.73% 5.04%
As % of the Processes & Methodologies category 4.24% 4.23% 6.01%
Number of salaries quoted 132 149 218
Median salary £40,000 £45,000 £47,500
Median salary % change year-on-year -11.11% -5.26%  
90% offered a salary of more than £21,000 £27,500 £30,000
10% offered a salary of more than £60,000 £73,000 £66,250
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.55%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for process and methodology skills.

Process & Methodology Skills
West Midlands
Permanent job vacancies with a requirement for process and methodology skills 4249 5420 4224
As % of all permanent IT job vacancies advertised in the West Midlands 89.96% 88.26% 83.74%
Number of salaries quoted 3440 4367 3531
Median salary £42,500 £42,500 £42,500
90% offered a salary of more than £28,500 £28,000 £27,500
10% offered a salary of more than £62,000 £62,500 £62,500
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

CRM
Job Vacancy Trend in the West Midlands

The job posting trend of jobs advertised in the West Midlands citing CRM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in the West Midlands

CRM
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the West Midlands.

Salary trend for CRM in the West Midlands

CRM
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing CRM in the West Midlands over the 3 months to 25 March 2017.

Salary histogram for CRM in the West Midlands

CRM
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the West Midlands region over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -4 93 £39,000 -13.33% 13
Coventry -7 27 £42,500 -10.52% 5
Staffordshire +5 12 £30,500 -32.22% 1
Shropshire +8 11 £30,000 -17.24%
Warwickshire +28 8 £55,000 +22.22% 2
Worcestershire -3 8 £40,000 +28.00% 3
Solihull -13 8 £42,500 -10.52% 3
Stourbridge - 2 £45,000 - 1
Walsall +14 1 - -
Wolverhampton +9 1 £37,500 -28.57%
CRM
England

CRM
Top 30 Related IT Skills in the West Midlands

For the 6 months to 25 March 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for CRM.

1 179 (38.58%) Microsoft
2 123 (26.51%) Finance
2 123 (26.51%) Dynamics CRM
3 122 (26.29%) Agile Software Development
4 116 (25.00%) SQL
5 111 (23.92%) .NET
6 108 (23.28%) C#
7 103 (22.20%) JavaScript
8 93 (20.04%) MS Excel
9 88 (18.97%) SQL Server
10 79 (17.03%) Microsoft Azure
11 78 (16.81%) ERP
12 72 (15.52%) Business Intelligence
13 66 (14.22%) MS Office
13 66 (14.22%) SAP
14 65 (14.01%) HTML
15 64 (13.79%) SharePoint
16 63 (13.58%) Project Management
17 58 (12.50%) Salesforce.com
18 54 (11.64%) Marketing
19 53 (11.42%) Stakeholder Management
20 52 (11.21%) ASP.NET
21 51 (10.99%) MVC
22 49 (10.56%) Scrum
22 49 (10.56%) Degree
22 49 (10.56%) Retail
23 48 (10.34%) Amazon AWS
24 47 (10.13%) TDD
24 47 (10.13%) CSS
25 46 (9.91%) Continuous Improvement

CRM
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 64 (13.79%) SharePoint
2 29 (6.25%) CMS
3 19 (4.09%) BizTalk Server
4 9 (1.94%) SAS
4 9 (1.94%) SharePoint Server
5 6 (1.29%) IIS
6 4 (0.86%) WordPress
7 3 (0.65%) Apache
7 3 (0.65%) MS Exchange
7 3 (0.65%) Umbraco
8 2 (0.43%) Exchange Server 2010
8 2 (0.43%) NetWeaver
9 1 (0.22%) Adobe Experience Manager
9 1 (0.22%) Drupal
9 1 (0.22%) EPiServer
9 1 (0.22%) nginx
9 1 (0.22%) SharePoint 2010
9 1 (0.22%) WebSphere
Applications
1 93 (20.04%) MS Excel
2 66 (14.22%) MS Office
3 13 (2.80%) MS Visio
4 12 (2.59%) MS PowerPoint
5 4 (0.86%) MS Project
6 1 (0.22%) Adobe Illustrator
6 1 (0.22%) Photoshop
6 1 (0.22%) SPSS
Business Applications
1 123 (26.51%) Dynamics CRM
2 30 (6.47%) Dynamics AX
3 22 (4.74%) Salesforce.com CRM
4 17 (3.66%) SAP BPC
5 14 (3.02%) Sentinel
6 10 (2.16%) Sage 200
6 10 (2.16%) SAP ERP
7 8 (1.72%) SAP CRM
8 7 (1.51%) Dynamics NAV
9 6 (1.29%) NetSuite
10 5 (1.08%) SAP IS-U
10 5 (1.08%) SAP SD
11 4 (0.86%) Oracle BPM
11 4 (0.86%) SAP MM
12 3 (0.65%) SAP Business One
13 2 (0.43%) Dynamics GP
13 2 (0.43%) Magento
13 2 (0.43%) Oracle ERP
13 2 (0.43%) Payment Gateway
13 2 (0.43%) Sage CRM
Cloud Services
1 79 (17.03%) Microsoft Azure
2 48 (10.34%) Amazon AWS
3 40 (8.62%) Office 365
4 34 (7.33%) IaaS
5 30 (6.47%) PaaS
6 17 (3.66%) Amazon EC2
7 10 (2.16%) Force.com
8 9 (1.94%) SaaS
9 7 (1.51%) Cloud Computing
10 4 (0.86%) Heroku
11 2 (0.43%) GitHub
11 2 (0.43%) Google Analytics
12 1 (0.22%) Yammer
Communications & Networking
1 13 (2.80%) Intranet
2 4 (0.86%) LAN
2 4 (0.86%) WAN
3 2 (0.43%) ISDN
3 2 (0.43%) SMS
3 2 (0.43%) Unified Communications
3 2 (0.43%) VoIP
3 2 (0.43%) Wireless
4 1 (0.22%) Asterisk PBX
4 1 (0.22%) Skype
Database & Business Intelligence
1 88 (18.97%) SQL Server
2 42 (9.05%) MySQL
3 29 (6.25%) SQL Server Reporting Services
4 24 (5.17%) BusinessObjects
4 24 (5.17%) Data Warehouse
5 22 (4.74%) SAP BW
6 19 (4.09%) Big Data
7 17 (3.66%) DB2
7 17 (3.66%) SAP HANA
8 13 (2.80%) Relational Database
9 12 (2.59%) Crystal Reports
10 10 (2.16%) SQL Server 2008
11 9 (1.94%) Apache Cassandra
11 9 (1.94%) MongoDB
11 9 (1.94%) NoSQL
11 9 (1.94%) SQL Server Integration Services
12 7 (1.51%) Amazon Redshift
12 7 (1.51%) Data Mining
12 7 (1.51%) PostgreSQL
12 7 (1.51%) SQL Server Analysis Services
Development Applications
1 39 (8.41%) Visual Studio
2 32 (6.90%) Git (software)
3 14 (3.02%) Team Foundation Server
4 9 (1.94%) Moq
5 7 (1.51%) Jenkins
5 7 (1.51%) JIRA
6 6 (1.29%) Talend Open Studio
7 5 (1.08%) JIRA Agile
7 5 (1.08%) LSMW
7 5 (1.08%) Octopus Deploy
7 5 (1.08%) Visual Studio Tools for Office
8 4 (0.86%) Visual Studio Code
8 4 (0.86%) Visual Studio Team System
9 2 (0.43%) Selenium
10 1 (0.22%) Ant
10 1 (0.22%) Eclipse
10 1 (0.22%) NUnit
10 1 (0.22%) SpecFlow
10 1 (0.22%) TeamCity
General
1 123 (26.51%) Finance
2 54 (11.64%) Marketing
3 49 (10.56%) Retail
4 37 (7.97%) Manufacturing
5 25 (5.39%) Advertising
5 25 (5.39%) Automotive
6 20 (4.31%) Publishing
7 15 (3.23%) Local Government
8 12 (2.59%) Billing
9 9 (1.94%) Back Office
9 9 (1.94%) Pharmaceutical
10 5 (1.08%) Games
11 4 (0.86%) Telecoms
12 3 (0.65%) French Language
13 2 (0.43%) Aerospace
13 2 (0.43%) Mandarin Language
14 1 (0.22%) German Language
14 1 (0.22%) Polish Language
14 1 (0.22%) Russian Language
14 1 (0.22%) Spanish Language
Job Titles
1 135 (29.09%) Developer
2 73 (15.73%) Analyst
3 52 (11.21%) Consultant
4 46 (9.91%) Architect
5 37 (7.97%) Solutions Architect
6 32 (6.90%) C# Developer
7 29 (6.25%) Project Manager
8 28 (6.03%) .NET Developer
9 27 (5.82%) Senior Developer
10 24 (5.17%) Web Developer
11 23 (4.96%) C# .NET Developer
11 23 (4.96%) CRM Developer
11 23 (4.96%) Development Manager
12 22 (4.74%) Business Analyst
12 22 (4.74%) IT Manager
12 22 (4.74%) SAP Developer
13 18 (3.88%) Business Intelligence Developer
13 18 (3.88%) Infrastructure Consultant
14 17 (3.66%) SAP BW Developer
15 16 (3.45%) Development Project Manager
Libraries, Frameworks & Software Standards
1 111 (23.92%) .NET
2 65 (14.01%) HTML
3 52 (11.21%) ASP.NET
4 47 (10.13%) CSS
5 38 (8.19%) SOAP
6 37 (7.97%) .NET Framework
7 34 (7.33%) Web Services
8 33 (7.11%) jQuery
9 28 (6.03%) XML
10 25 (5.39%) HTML5
11 23 (4.96%) REST
12 22 (4.74%) AngularJS
12 22 (4.74%) ASP.NET MVC
13 19 (4.09%) Entity Framework
14 17 (3.66%) Visualforce
15 15 (3.23%) Velocity
16 14 (3.02%) Ajax
16 14 (3.02%) WCF
17 11 (2.37%) RESTful
18 10 (2.16%) KnockoutJS
Miscellaneous
1 37 (7.97%) Data Centre
2 32 (6.90%) Analytical Skills
3 25 (5.39%) Computer Science
3 25 (5.39%) Management Information System
4 24 (5.17%) Public Cloud
5 22 (4.74%) Mobile App
6 18 (3.88%) NHS
7 17 (3.66%) CMDB
7 17 (3.66%) User Experience
8 16 (3.45%) Data Protection Act
9 14 (3.02%) e-Learning
10 12 (2.59%) Smart Meter
11 11 (2.37%) W3C
12 10 (2.16%) PMI
13 7 (1.51%) Algorithms
14 5 (1.08%) Data Structures
14 5 (1.08%) EPoS
14 5 (1.08%) Linux Command Line
14 5 (1.08%) Social Media
15 4 (0.86%) Freedom of Information
Operating Systems
1 23 (4.96%) Windows
2 22 (4.74%) Linux
3 18 (3.88%) Android
4 17 (3.66%) Apple iOS
5 8 (1.72%) Windows Server
6 5 (1.08%) Windows 7
7 4 (0.86%) Windows 8
7 4 (0.86%) Windows Server 2008
7 4 (0.86%) Windows Server 2012
8 1 (0.22%) Mac OS
8 1 (0.22%) Windows 10
Processes & Methodologies
1 122 (26.29%) Agile Software Development
2 78 (16.81%) ERP
3 72 (15.52%) Business Intelligence
4 63 (13.58%) Project Management
5 53 (11.42%) Stakeholder Management
6 51 (10.99%) MVC
7 49 (10.56%) Scrum
8 47 (10.13%) TDD
9 46 (9.91%) Continuous Improvement
10 44 (9.48%) Line Management
11 43 (9.27%) ITIL
12 41 (8.84%) Data Management
12 41 (8.84%) Mentoring
12 41 (8.84%) Presales
12 41 (8.84%) SDLC
13 35 (7.54%) Business Development
13 35 (7.54%) E-Commerce
13 35 (7.54%) PRINCE2
14 34 (7.33%) Web Development
15 33 (7.11%) TOGAF
Programming Languages
1 116 (25.00%) SQL
2 108 (23.28%) C#
3 103 (22.20%) JavaScript
4 26 (5.60%) Java
5 24 (5.17%) PowerShell
6 19 (4.09%) PHP
7 17 (3.66%) Apex Code
8 15 (3.23%) ABAP
9 13 (2.80%) VB.NET
10 10 (2.16%) Python
11 9 (1.94%) T-SQL
12 6 (1.29%) C++
13 5 (1.08%) VB
14 4 (0.86%) C
14 4 (0.86%) SAPscript
15 3 (0.65%) F#
16 2 (0.43%) UniBasic
16 2 (0.43%) VBA
17 1 (0.22%) SOQL
Qualifications
1 49 (10.56%) Degree
2 29 (6.25%) ISEB
2 29 (6.25%) PMI Certification
3 22 (4.74%) PMP
4 21 (4.53%) Security Cleared
5 19 (4.09%) SC Cleared
6 14 (3.02%) CEH
6 14 (3.02%) CISM
6 14 (3.02%) CISMP
6 14 (3.02%) CISSP
6 14 (3.02%) CRISC
7 10 (2.16%) ISTQB
8 9 (1.94%) PRINCE2 Practitioner
9 7 (1.51%) PRINCE2 Certification
10 4 (0.86%) Microsoft Certification
11 1 (0.22%) ISTQB Foundation Certification
11 1 (0.22%) ITIL Certification
11 1 (0.22%) MCP
11 1 (0.22%) MCSD
11 1 (0.22%) MCSE
Quality Assurance & Compliance
1 21 (4.53%) QA
2 17 (3.66%) ISO/IEC 27001
3 14 (3.02%) Cyber Essentials
3 14 (3.02%) Cyber Essentials PLUS
3 14 (3.02%) GPG13
3 14 (3.02%) HMG Security Policy Framework
3 14 (3.02%) PCI DSS
3 14 (3.02%) RMADS
4 13 (2.80%) Data Quality
5 8 (1.72%) SLA
6 6 (1.29%) ISO 9001
7 5 (1.08%) PMO
8 1 (0.22%) BS7666
System Software
1 21 (4.53%) VMware Infrastructure
2 17 (3.66%) Virtual Machines
3 15 (3.23%) Docker
4 3 (0.65%) Active Directory
5 2 (0.43%) XenApp
Systems Management
1 17 (3.66%) Opscode Chef
1 17 (3.66%) Puppet
1 17 (3.66%) SCVMM
2 1 (0.22%) HP Quality Center
2 1 (0.22%) Nagios
Vendors
1 179 (38.58%) Microsoft
2 66 (14.22%) SAP
3 58 (12.50%) Salesforce.com
4 39 (8.41%) Oracle
5 27 (5.82%) HP
6 26 (5.60%) Cisco
6 26 (5.60%) VMware
7 25 (5.39%) Citrix
8 22 (4.74%) Tableau
9 20 (4.31%) IBM
10 18 (3.88%) NetApp
10 18 (3.88%) Sage
10 18 (3.88%) ServiceNow
11 17 (3.66%) BMC
11 17 (3.66%) CheckPoint
11 17 (3.66%) EMC
11 17 (3.66%) Juniper
12 10 (2.16%) Epicor
12 10 (2.16%) Infor
13 6 (1.29%) Talend
Birmingham
Nigel Frank International
Salary: £45000 - £55000 per annum + benefits
Posted: 3 days ago
Birmingham
Square One Resources
Posted: 3 days ago
Birmingham
Nigel Frank International
Posted: 3 days ago
Staffordshire
Langley James Ltd
Salary: benefits
Posted: 2 days ago
Birmingham, West Midlands (County)
Crimson Ltd
Salary: Benefits
Posted: 5 days ago
Rugby, Warwickshire
Harvey Nash plc
Salary: £60000 - £65000 per annum + Car, Bonus, Healthcare
Posted: 2 days ago
Birmingham
Intouch Games
Salary: £25000 - £35000 per annum + benefits (inc flexi hrs)
Posted: 3 days ago
Halesowen, West Midlands (County)
In touch games
Salary: £25000 - £35000 per annum + benefits (inc flexi hrs)
Posted: 2 days ago
Birmingham, West Midlands (County)
Venturi
Salary: £30000 per annum
Posted: 3 days ago
Worcestershire
Rullion
Salary: £40000 per annum + extensive benefits
Posted: 4 days ago
Kidderminster, Worcestershire
Applause IT Innovation
Salary: £25000 - £35000 per annum + Benefits
Posted: 3 days ago
Coventry, West Midlands (County)
Global Technology Solutions Ltd
Salary: £22000 per annum + £8000 commission
Posted: 4 days ago
Birmingham, West Midlands (County)
Spring Technology
Salary: Benefits
Posted: 2 days ago
Coventry, West Midlands (County)
Net Talent
Posted: 5 days ago
Solihull, West Midlands (County)
Crimson Ltd
Salary: £35000 - £40000 per annum
Posted: 5 days ago
Birmingham
Washington Frank
Salary: £25000 - £35000 per annum + car, %, bonus'
Posted: 2 days ago
Kidderminster
Applause IT Ltd
Salary: £25000 - £35000 per annum
Posted: 8 days ago
Halesowen, West Midlands (County)
In touch games
Salary: £20000 - £30000 per annum + benefits (inc flexi hrs)
Posted: Yesterday
Birmingham, West Midlands (County)
Searchability
Posted: 4 days ago
Solihull, West Midlands (County)
Big Red Recruitment
Salary: £35000 - £40000 per annum + excellent pension scheme
Posted: 3 days ago
Birmingham
Cognitive Group Ltd
Salary: £55000 - £70000 per annum + Flexible working, pension
Posted: 22 days ago
Coventry
Washington Frank
Salary: £30000 - £45000 per annum + benefits
Posted: 9 days ago
Birmingham
Venturi
Salary: £30000. - £40000 per annum
Posted: 16 days ago
Stourbridge, West Midlands (County)
CloudThing
Salary: From £60,000 to £80,000 per annum Salary range depends on candidates'
Posted: 25 days ago
Coventry, Warwickshire
First Utility
Posted: 10 days ago
Birmingham
Consumer Council for Water
Posted: 4 days ago
Solihull
Mason Frank International
Salary: £30000 - £35000 per annum
Posted: 24 days ago
Coventry, West Midlands (County)
Barclays Retail
Salary: Competitive plus Excellent Benefits
Posted: 22 days ago
Birmingham
Ampersand Consulting
Salary: £60000 per annum + Fantastic Benefits
Posted: 24 days ago