The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 3 months to 23 June 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England / West Midlands
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 79 54 59
Rank change year-on-year -25 +5  
Permanent jobs citing CRM 175 265 248
As % of all permanent IT jobs advertised in the West Midlands 3.38% 4.26% 4.33%
As % of the Processes & Methodologies category 3.83% 4.80% 4.96%
Number of salaries quoted 147 176 202
Median salary £45,000 £40,000 £45,000
Median salary % change year-on-year +12.50% -11.11%  
90% offered a salary of more than £27,500 £23,000 £25,300
10% offered a salary of more than £65,000 £60,000 £67,500
UK excluding London median salary £43,750 £42,500 £42,500
% change year-on-year +2.94% -  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for process and methodology skills.

Process & Methodology Skills
West Midlands
Permanent job vacancies with a requirement for process and methodology skills 4568 5517 4995
As % of all permanent IT job vacancies advertised in the West Midlands 88.30% 88.65% 87.29%
Number of salaries quoted 3790 4286 4129
Median salary £42,500 £42,500 £42,500
90% offered a salary of more than £29,000 £26,500 £27,500
10% offered a salary of more than £60,000 £62,500 £65,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

CRM
Job Vacancy Trend in the West Midlands

The job posting trend of jobs advertised in the West Midlands citing CRM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in the West Midlands

CRM
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the West Midlands.

Salary trend for CRM in the West Midlands

CRM
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing CRM in the West Midlands over the 3 months to 23 June 2017.

Salary histogram for CRM in the West Midlands

CRM
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the West Midlands region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +10 78 £55,000 +46.66% 20
Staffordshire +17 37 £37,500 +7.14% 3
Coventry -28 21 £45,000 -18.18% 4
Warwickshire 0 12 £55,000 - 6
Solihull -8 6 £33,250 -33.50% 2
Shropshire -3 4 £30,000 -16.66% 1
Wolverhampton +8 3 £38,750 +37.16%
Walsall +8 2 £26,500 -15.87% 1
Halesowen - 2 - - 1
West Bromwich +7 1 £80,000 +64.10%
Herefordshire -9 1 - - 3
Stourbridge - 1 £30,000 - 2
CRM
England

For the 6 months to 23 June 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for CRM.

1 142 (40.00%) Microsoft
2 112 (31.55%) SQL
3 107 (30.14%) Dynamics CRM
4 99 (27.89%) Finance
5 91 (25.63%) Agile Software Development
6 76 (21.41%) .NET
7 73 (20.56%) JavaScript
8 72 (20.28%) C#
9 60 (16.90%) SQL Server
10 57 (16.06%) Project Management
11 56 (15.77%) ERP
12 50 (14.08%) Retail
12 50 (14.08%) Marketing
13 49 (13.80%) Microsoft Excel
13 49 (13.80%) Microsoft Office
14 47 (13.24%) HTML
14 47 (13.24%) Business Intelligence
15 45 (12.68%) Microsoft Azure
16 42 (11.83%) SDLC
17 39 (10.99%) ITIL
18 38 (10.70%) SharePoint
19 37 (10.42%) Degree
20 36 (10.14%) SAP
20 36 (10.14%) Analytical Skills
21 34 (9.58%) Line Management
22 33 (9.30%) Salesforce.com
23 32 (9.01%) MySQL
23 32 (9.01%) Presales
24 31 (8.73%) PRINCE2
25 30 (8.45%) Mentoring

CRM
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (10.70%) SharePoint
2 16 (4.51%) CMS
3 12 (3.38%) SAS
4 6 (1.69%) SharePoint Server
5 4 (1.13%) BizTalk Server
5 4 (1.13%) WordPress
6 2 (0.56%) Apache
6 2 (0.56%) Drupal
6 2 (0.56%) Exchange Server 2010
6 2 (0.56%) MS Exchange
6 2 (0.56%) NetWeaver
6 2 (0.56%) SugarCRM
7 1 (0.28%) EPiServer
7 1 (0.28%) Oracle SOA Suite
7 1 (0.28%) SharePoint 2013
7 1 (0.28%) Skype for Business
7 1 (0.28%) Umbraco
Applications
1 49 (13.80%) Microsoft Excel
1 49 (13.80%) Microsoft Office
2 11 (3.10%) Microsoft PowerPoint
3 9 (2.54%) Microsoft Project
3 9 (2.54%) MS Visio
4 2 (0.56%) SPSS
5 1 (0.28%) Spreadsheet
Business Applications
1 107 (30.14%) Dynamics CRM
2 12 (3.38%) Dynamics AX
3 10 (2.82%) Salesforce.com CRM
3 10 (2.82%) SAP BPC
4 8 (2.25%) SAP CRM
5 6 (1.69%) SAP SD
6 5 (1.41%) Dynamics NAV
6 5 (1.41%) NetSuite
6 5 (1.41%) SAP ERP
6 5 (1.41%) SAP IS-U
7 4 (1.13%) Oracle BPM
8 3 (0.85%) Pega PRPC
9 2 (0.56%) Magento
9 2 (0.56%) Oracle ERP
9 2 (0.56%) Payment Gateway
9 2 (0.56%) Shopify
10 1 (0.28%) Oracle EBS
10 1 (0.28%) SAP CO
10 1 (0.28%) SAP FI/CO
10 1 (0.28%) SAP HR
Cloud Services
1 45 (12.68%) Microsoft Azure
2 24 (6.76%) IaaS
2 24 (6.76%) Office 365
2 24 (6.76%) PaaS
3 23 (6.48%) Amazon AWS
4 16 (4.51%) Dynamics 365
5 13 (3.66%) Amazon EC2
6 5 (1.41%) Azure Active Directory
7 4 (1.13%) AdWords
7 4 (1.13%) SaaS
8 2 (0.56%) Basecamp
8 2 (0.56%) Force.com
8 2 (0.56%) Google Analytics
9 1 (0.28%) GitHub
9 1 (0.28%) SuccessFactors
9 1 (0.28%) Yammer
Communications & Networking
1 9 (2.54%) Intranet
2 5 (1.41%) Skype
3 4 (1.13%) Firewall
3 4 (1.13%) LAN
3 4 (1.13%) WAN
4 2 (0.56%) Broadband
4 2 (0.56%) ISDN
4 2 (0.56%) VoIP
4 2 (0.56%) Wi-Fi
5 1 (0.28%) Asterisk PBX
5 1 (0.28%) SMS
5 1 (0.28%) Unified Communications
Database & Business Intelligence
1 60 (16.90%) SQL Server
2 32 (9.01%) MySQL
3 17 (4.79%) SQL Server Integration Services
4 16 (4.51%) Data Warehouse
5 14 (3.94%) Big Data
6 13 (3.66%) DB2
6 13 (3.66%) SQL Server Reporting Services
7 12 (3.38%) BusinessObjects
7 12 (3.38%) SAP BW
8 10 (2.82%) SAP HANA
9 8 (2.25%) Apache Cassandra
9 8 (2.25%) BusinessObjects Business Intelligence
9 8 (2.25%) MongoDB
9 8 (2.25%) NoSQL
10 7 (1.97%) Power BI
11 5 (1.41%) SQL Server 2008
11 5 (1.41%) SQL Server Analysis Services
12 4 (1.13%) Crystal Reports
12 4 (1.13%) Oracle Database
12 4 (1.13%) SAS Enterprise Guide
Development Applications
1 17 (4.79%) Git (software)
2 15 (4.23%) Visual Studio Tools for Office
3 12 (3.38%) JIRA
4 9 (2.54%) Visual Studio
5 5 (1.41%) JIRA Agile
6 4 (1.13%) Jenkins
7 3 (0.85%) Selenium
8 2 (0.56%) LSMW
8 2 (0.56%) Team Foundation Server
8 2 (0.56%) Visual Studio Team System
9 1 (0.28%) Atlassian Bamboo
9 1 (0.28%) JMeter
9 1 (0.28%) Moq
9 1 (0.28%) NUnit
9 1 (0.28%) Octopus Deploy
9 1 (0.28%) SoapUI
9 1 (0.28%) SpecFlow
9 1 (0.28%) TeamCity
9 1 (0.28%) Travis CI
9 1 (0.28%) WebDriver
General
1 99 (27.89%) Finance
2 50 (14.08%) Marketing
2 50 (14.08%) Retail
3 24 (6.76%) Manufacturing
4 22 (6.20%) Advertising
5 13 (3.66%) Automotive
5 13 (3.66%) Publishing
6 11 (3.10%) Games
6 11 (3.10%) Local Government
7 9 (2.54%) Back Office
8 7 (1.97%) Legal
8 7 (1.97%) Telecoms
9 6 (1.69%) Pharmaceutical
10 4 (1.13%) Billing
10 4 (1.13%) Law
11 3 (0.85%) French Language
12 2 (0.56%) Banking
12 2 (0.56%) Electronics
12 2 (0.56%) German Language
12 2 (0.56%) Mandarin Language
Job Titles
1 78 (21.97%) Developer
2 68 (19.15%) Analyst
3 43 (12.11%) Consultant
4 30 (8.45%) Architect
5 27 (7.61%) Project Manager
6 24 (6.76%) CRM Developer
6 24 (6.76%) IT Manager
7 22 (6.20%) Solutions Architect
8 20 (5.63%) CRM Manager
9 19 (5.35%) Development Manager
10 18 (5.07%) CRM Analyst
11 17 (4.79%) Dynamics CRM Developer
11 17 (4.79%) Senior Analyst
12 15 (4.23%) Business Analyst
12 15 (4.23%) C# Developer
12 15 (4.23%) Web Developer
13 14 (3.94%) CRM Consultant
13 14 (3.94%) Development Project Manager
13 14 (3.94%) Dynamics CRM Consultant
14 13 (3.66%) Data Analyst
Libraries, Frameworks & Software Standards
1 76 (21.41%) .NET
2 47 (13.24%) HTML
3 29 (8.17%) ASP.NET
4 28 (7.89%) CSS
5 20 (5.63%) SOAP
5 20 (5.63%) Web Services
6 18 (5.07%) jQuery
7 17 (4.79%) XML
8 13 (3.66%) .NET Framework
8 13 (3.66%) HTML5
8 13 (3.66%) REST
9 11 (3.10%) AngularJS
9 11 (3.10%) Velocity
10 8 (2.25%) Ajax
10 8 (2.25%) KnockoutJS
10 8 (2.25%) LINQ
10 8 (2.25%) Natural Language Processing
10 8 (2.25%) RESTful
11 6 (1.69%) Node.js
12 5 (1.41%) Visualforce
Miscellaneous
1 36 (10.14%) Analytical Skills
2 20 (5.63%) Computer Science
3 19 (5.35%) Data Centre
3 19 (5.35%) Mobile App
4 13 (3.66%) Algorithms
4 13 (3.66%) CMDB
5 11 (3.10%) User Experience
6 10 (2.82%) NHS
6 10 (2.82%) Public Cloud
7 7 (1.97%) e-Learning
7 7 (1.97%) Management Information System
7 7 (1.97%) Smart Meter
7 7 (1.97%) W3C
8 5 (1.41%) EPoS
9 4 (1.13%) Driving Licence
9 4 (1.13%) Enterprise Cloud
9 4 (1.13%) Virtual Team
10 3 (0.85%) Linux Command Line
10 3 (0.85%) Video Conferencing
11 2 (0.56%) AS400
Operating Systems
1 23 (6.48%) Windows
2 17 (4.79%) Linux
3 13 (3.66%) Android
4 12 (3.38%) Apple iOS
5 10 (2.82%) Windows Server
6 9 (2.54%) Windows Server 2012
7 7 (1.97%) Windows 7
7 7 (1.97%) Windows 8
8 4 (1.13%) Windows Server 2003
8 4 (1.13%) Windows Server 2008
8 4 (1.13%) Windows XP
9 2 (0.56%) Windows Vista
10 1 (0.28%) Windows 10
Processes & Methodologies
1 91 (25.63%) Agile Software Development
2 57 (16.06%) Project Management
3 56 (15.77%) ERP
4 47 (13.24%) Business Intelligence
5 42 (11.83%) SDLC
6 39 (10.99%) ITIL
7 34 (9.58%) Line Management
8 32 (9.01%) Presales
9 31 (8.73%) PRINCE2
10 30 (8.45%) Mentoring
11 29 (8.17%) Data Management
12 28 (7.89%) Customer Engagement
12 28 (7.89%) Stakeholder Management
13 27 (7.61%) TDD
14 26 (7.32%) Scrum
15 25 (7.04%) Web Development
16 23 (6.48%) Service Delivery
17 22 (6.20%) Software Engineering
18 21 (5.92%) Business Development
18 21 (5.92%) Continuous Integration
Programming Languages
1 112 (31.55%) SQL
2 73 (20.56%) JavaScript
3 72 (20.28%) C#
4 24 (6.76%) VB.NET
5 18 (5.07%) Java
6 17 (4.79%) PHP
7 13 (3.66%) Python
8 10 (2.82%) PowerShell
9 7 (1.97%) ABAP
9 7 (1.97%) C
10 6 (1.69%) Apex Code
11 5 (1.41%) VB
12 4 (1.13%) R
13 3 (0.85%) T-SQL
14 2 (0.56%) MATLAB
14 2 (0.56%) UniBasic
15 1 (0.28%) ES6
15 1 (0.28%) PL/SQL
15 1 (0.28%) SAPscript
15 1 (0.28%) TypeScript
Qualifications
1 37 (10.42%) Degree
2 19 (5.35%) ISEB
3 16 (4.51%) Computer Science Degree
4 15 (4.23%) PMI Certification
4 15 (4.23%) PMP
5 12 (3.38%) PRINCE2 Certification
6 10 (2.82%) Microsoft Certification
7 5 (1.41%) DBS Check
8 4 (1.13%) Master's Degree
8 4 (1.13%) MCSE
8 4 (1.13%) Security Cleared
8 4 (1.13%) Six Sigma Black Belt
9 3 (0.85%) ISTQB
9 3 (0.85%) MCP
9 3 (0.85%) SC Cleared
10 2 (0.56%) ITIL Certification
10 2 (0.56%) MCITP
10 2 (0.56%) MCSD
10 2 (0.56%) PhD
10 2 (0.56%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 18 (5.07%) QA
2 8 (2.25%) Data Quality
3 7 (1.97%) Actionable Recommendations
4 5 (1.41%) PMO
4 5 (1.41%) SLA
5 1 (0.28%) BS7666
5 1 (0.28%) ISO 9001
5 1 (0.28%) ISO/IEC 20000
5 1 (0.28%) ISO/IEC 27001
System Software
1 15 (4.23%) VMware Infrastructure
2 13 (3.66%) Virtual Machines
3 10 (2.82%) Active Directory
4 9 (2.54%) Docker
Systems Management
1 13 (3.66%) SCVMM
2 6 (1.69%) Opscode Chef
2 6 (1.69%) Puppet
3 4 (1.13%) SCOM
4 1 (0.28%) HP Quality Center
4 1 (0.28%) Nagios
Vendors
1 142 (40.00%) Microsoft
2 36 (10.14%) SAP
3 33 (9.30%) Salesforce.com
4 29 (8.17%) Oracle
5 23 (6.48%) Tableau
6 18 (5.07%) HP
7 16 (4.51%) Cisco
8 15 (4.23%) IBM
8 15 (4.23%) VMware
9 13 (3.66%) BMC
9 13 (3.66%) CheckPoint
9 13 (3.66%) Citrix
9 13 (3.66%) EMC
9 13 (3.66%) Juniper
9 13 (3.66%) NetApp
10 8 (2.25%) Epicor
10 8 (2.25%) Infor
11 7 (1.97%) Sage
12 6 (1.69%) Google
12 6 (1.69%) Interwoven
Birmingham, West Midlands (County)
NACRO
Salary: Circa £35,000 per annum
Posted: 8 hours ago
Birmingham
Nigel Frank International
Posted: Yesterday
Birmingham, West Midlands (County)
The People Network
Salary: £65000 - £75000 per annum, Benefits Car Allw, Bonus, Pension
Posted: Yesterday
Sutton Coldfield, West Midlands (County)
Oscar
Salary: £25000 - £32000 per annum
Posted: 8 hours ago
Birmingham, West Midlands (County)
ESA Group
Salary: From £20,000 to £33,000 per annum
Posted: 7 hours ago
Lichfield, Staffordshire
Axica Recruitment
Posted: 17 hours ago
Birmingham
Nigel Frank International Ltd
Posted: 4 days ago
Birmingham
Nigel Frank International
Posted: 2 days ago
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: £80,000 - £95,000 + Package
Posted: 2 days ago
West Midlands
Nigel Frank International
Salary: £55000 - £60000 per annum + Pension / Bonus / 25 Days Holiday
Posted: 4 days ago
Birmingham, West Midlands (County)
Spring Technology
Posted: Yesterday
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £50000.00 - £55000.00 per annum
Posted: Yesterday
Birmingham
Nigel Frank International
Posted: 4 days ago
Coventry, West Midlands (County)
Senitor Associates
Salary: £26000 - £28000 per annum
Posted: 2 days ago
Stratford-Upon-Avon, Warwickshire
Big Red Recruitment
Salary: £30000 - £35000 per annum
Posted: 2 days ago
Stourbridge, West Midlands (County)
CloudThing
Salary: From £25,000 to £30,000 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
Coburg Banks IT
Salary: £40000 - £45000 per annum + Pension
Posted: Yesterday
Birmingham
Robert Walters UK
Salary: £60000 - £65000 per annum
Posted: 9 days ago
Birmingham
Cognitive Group Ltd
Salary: £45000 - £55000 per annum + Bonus + Private Medical
Posted: 15 days ago
Birmingham
Cognitive Group Ltd
Salary: £55000 - £70000 per annum + Flexible working, pension
Posted: 15 days ago
Solihull
Ei Group
Salary: Competitive
Posted: 11 days ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £32000.00 - £40000.00 per annum
Posted: 4 days ago
West Midlands
Cognitive Group Ltd
Salary: £45000 - £55000 per annum + Bonus + Private Medical
Posted: 16 days ago
Walsall
Applause IT Ltd
Salary: £33000 - £38000 per annum + Bonus + Benefits
Posted: 15 days ago
Birmingham
Washington Frank
Posted: 9 days ago
Stourbridge, West Midlands (County)
CloudThing
Salary: From £40,000 to £50,000 per annum
Posted: 22 days ago
Halesowen, West Midlands (County)
In touch games
Salary: £26000 - £31000 Per Annum + benefits (inc flexible working hrs)
Posted: 4 days ago
Tamworth
Recruitment Genius Ltd
Salary: £30000 - £40000 per annum
Posted: 24 days ago
Stoke on Trent
Applause IT Ltd
Salary: £21000 - £28000 per annum + £40,000 OTE
Posted: 10 days ago
Rugby
Bluetown Online LTD
Salary: £27394 - £31288 per annum
Posted: 9 days ago