Period
to 21 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Worcestershire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 21 January 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
West Midlands > Worcestershire
6 months to
21 Jan 2018
Same period 2017 Same period 2016
Rank 50 56 64
Rank change year-on-year +6 +8 -5
Permanent jobs citing Service Delivery 10 9 2
As % of all permanent IT jobs advertised in Worcestershire 2.13% 1.75% 0.44%
As % of the Processes & Methodologies category 2.41% 2.01% 0.50%
Number of salaries quoted 8 10 1
Worcestershire median annual salary £47,500 £27,500 £27,500
Median salary % change year-on-year +72.73% - -21.43%
10th Percentile £41,575 £25,575 £26,250
90th Percentile £59,500 £50,000 £28,750
West Midlands median annual salary £50,000 £45,000 £45,000
% change year-on-year +11.11% - -4.61%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Worcestershire with a requirement for process or methodology skills.

All Process and Methodology Skills
Worcestershire
Permanent vacancies with a requirement for process or methodology skills 415 447 397
As % of all permanent IT jobs advertised in Worcestershire 88.30% 86.80% 87.83%
Number of salaries quoted 353 428 362
Worcestershire median annual salary £36,500 £37,500 £35,000
Median salary % change year-on-year -2.67% +7.14% -
10th Percentile £22,750 £22,000 £22,500
90th Percentile £59,500 £52,500 £52,250
West Midlands median annual salary £41,000 £41,500 £41,500
% change year-on-year -1.20% - +3.75%

Service Delivery
Job Vacancy Trend in Worcestershire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Worcestershire.

Job vacancy trend for Service Delivery in Worcestershire

Service Delivery
Salary Trend in Worcestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Worcestershire.

Salary trend for Service Delivery in Worcestershire

Service Delivery
Salary Histogram in Worcestershire

The salary distribution of IT jobs citing Service Delivery in Worcestershire over the 6 months to 21 January 2018.

Salary histogram for Service Delivery in Worcestershire

Service Delivery
Job Locations in Worcestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Worcestershire region over the 6 months to 21 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Worcester +2 7 £47,500 +72.73% 2
Malvern -3 1 - -
Pershore - 1 £37,000 - 1
Service Delivery
West Midlands

For the 6 months to 21 January 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Worcestershire region with a requirement for Service Delivery.

1 3 (30.00%) ITIL
1 3 (30.00%) ITIL Certification
1 3 (30.00%) Asset Management
1 3 (30.00%) Degree
1 3 (30.00%) Local Government
1 3 (30.00%) Microsoft Azure
1 3 (30.00%) Amazon AWS
1 3 (30.00%) Driving Licence
1 3 (30.00%) Service Design
2 2 (20.00%) PMO
2 2 (20.00%) Service Delivery Management
2 2 (20.00%) Cisco Wireless
2 2 (20.00%) Cisco ISE
2 2 (20.00%) Waterfall
2 2 (20.00%) Cisco Nexus
2 2 (20.00%) VMware Infrastructure
2 2 (20.00%) VMware Certified Professional (VCP)
2 2 (20.00%) Agile Software Development
2 2 (20.00%) Retail
2 2 (20.00%) Cisco Certification
2 2 (20.00%) VMware
2 2 (20.00%) Wireless
2 2 (20.00%) Project Management
2 2 (20.00%) CCNP
2 2 (20.00%) CCNA
2 2 (20.00%) CCDA
2 2 (20.00%) CCDP
2 2 (20.00%) C
2 2 (20.00%) SQL
2 2 (20.00%) SLA

Service Delivery
Co-occurring IT Skills in Worcestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 3 (30.00%) Amazon AWS
1 3 (30.00%) Microsoft Azure
2 1 (10.00%) Google Cloud Platform
2 1 (10.00%) IaaS
2 1 (10.00%) PaaS
2 1 (10.00%) Serverless
Communications & Networking
1 2 (20.00%) Cisco ISE
1 2 (20.00%) Cisco Nexus
1 2 (20.00%) Cisco Wireless
1 2 (20.00%) Wireless
Database & Business Intelligence
1 1 (10.00%) Ingres
Development Applications
1 1 (10.00%) Git (software)
1 1 (10.00%) Visual Studio
1 1 (10.00%) Visual Studio Team System
General
1 3 (30.00%) Local Government
2 2 (20.00%) Retail
Job Titles
1 3 (30.00%) Customer Services Manager
1 3 (30.00%) ICT Manager
1 3 (30.00%) Service Manager
2 2 (20.00%) Cisco Engineer
2 2 (20.00%) Cisco Network Engineer
2 2 (20.00%) IT Manager
2 2 (20.00%) IT Project Manager
2 2 (20.00%) Network Engineer
2 2 (20.00%) Project Manager
3 1 (10.00%) 2nd Line Support
3 1 (10.00%) Architect
3 1 (10.00%) Cloud Solutions Architect
3 1 (10.00%) Consultant
3 1 (10.00%) Relationships Manager
3 1 (10.00%) Solutions Architect
3 1 (10.00%) Support Consultant
3 1 (10.00%) Systems Support
3 1 (10.00%) Technical Consultant
3 1 (10.00%) Technical Support
3 1 (10.00%) Technical Support Consultant
Miscellaneous
1 3 (30.00%) Driving Licence
Operating Systems
1 1 (10.00%) Linux
1 1 (10.00%) Unix
Processes & Methodologies
1 3 (30.00%) Asset Management
1 3 (30.00%) ITIL
1 3 (30.00%) Service Design
2 2 (20.00%) Agile Software Development
2 2 (20.00%) Project Management
2 2 (20.00%) SDLC
2 2 (20.00%) Service Delivery Management
2 2 (20.00%) Waterfall
3 1 (10.00%) Analytics
3 1 (10.00%) CRM
3 1 (10.00%) Migration
3 1 (10.00%) Presales
3 1 (10.00%) Programme Management
Programming Languages
1 2 (20.00%) C
1 2 (20.00%) SQL
2 1 (10.00%) PowerShell
2 1 (10.00%) Shell Script
Qualifications
1 3 (30.00%) Degree
1 3 (30.00%) ITIL Certification
2 2 (20.00%) CCDA
2 2 (20.00%) CCDP
2 2 (20.00%) CCNA
2 2 (20.00%) CCNP
2 2 (20.00%) Cisco Certification
2 2 (20.00%) VMware Certified Professional (VCP)
3 1 (10.00%) SC Cleared
3 1 (10.00%) Security Cleared
Quality Assurance & Compliance
1 2 (20.00%) PMO
1 2 (20.00%) SLA
System Software
1 2 (20.00%) VMware Infrastructure
2 1 (10.00%) Active Directory
Vendors
1 2 (20.00%) Cisco
1 2 (20.00%) VMware
2 1 (10.00%) Capita
2 1 (10.00%) Google
2 1 (10.00%) Microsoft