Period
to 19 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Worcestershire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
West Midlands > Worcestershire
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 62 51 69
Rank change year-on-year -11 +18 -4
Permanent jobs citing SLA 7 7 5
As % of all permanent IT jobs advertised in Worcestershire 1.41% 1.50% 1.00%
As % of the Quality Assurance & Compliance category 20.59% 22.58% 11.90%
Number of salaries quoted 7 10 5
Worcestershire median annual salary £45,000 £27,500 £24,000
Median salary % change year-on-year +63.64% +14.58% -40.00%
10th Percentile £35,550 £19,000 £22,800
90th Percentile £63,750 £41,875 £34,000
West Midlands median annual salary £35,000 £37,500 £32,500
% change year-on-year -6.67% +15.38% +6.56%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Worcestershire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Worcestershire
Permanent vacancies with a requirement for quality assurance or compliance skills 34 31 42
As % of all permanent IT jobs advertised in Worcestershire 6.85% 6.62% 8.38%
Number of salaries quoted 28 30 37
Worcestershire median annual salary £45,000 £35,000 £37,500
Median salary % change year-on-year +28.57% -6.67% -3.85%
10th Percentile £30,000 £23,550 £21,400
90th Percentile £83,750 £47,500 £47,700
West Midlands median annual salary £42,500 £42,500 £40,000
% change year-on-year - +6.25% -

SLA
Job Vacancy Trend in Worcestershire

Job postings citing SLA as a percentage of all IT jobs advertised in Worcestershire.

Job vacancy trend for SLA in Worcestershire

SLA
Salary Trend in Worcestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Worcestershire.

Salary trend for SLA in Worcestershire

SLA
Salary Histogram in Worcestershire

The salary distribution of IT jobs citing SLA in Worcestershire over the 6 months to 19 November 2017.

Salary histogram for SLA in Worcestershire

SLA
Job Locations in Worcestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Worcestershire region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Malvern - 3 £62,500 -
Worcester 0 2 £45,000 +63.64%
Redditch - 1 £28,000 -
SLA
West Midlands

For the 6 months to 19 November 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Worcestershire region with a requirement for SLA.

1 4 (57.14%) ITIL
2 3 (42.86%) Cisco
2 3 (42.86%) CCNP
2 3 (42.86%) CCNA
2 3 (42.86%) CCDA
2 3 (42.86%) CCDP
2 3 (42.86%) Cisco Certification
2 3 (42.86%) Remedy
2 3 (42.86%) Service Management
2 3 (42.86%) Service Delivery
2 3 (42.86%) ITSM
2 3 (42.86%) Security Management
2 3 (42.86%) Wireless
2 3 (42.86%) Stakeholder Management
2 3 (42.86%) VMware
2 3 (42.86%) VMware Certified Professional (VCP)
2 3 (42.86%) Statistical Analysis
2 3 (42.86%) Degree
2 3 (42.86%) LANDesk
2 3 (42.86%) Remedy ITSM
2 3 (42.86%) SC Cleared
2 3 (42.86%) DV Cleared
2 3 (42.86%) Security Cleared
2 3 (42.86%) Portfolio Management
2 3 (42.86%) Process Improvement
2 3 (42.86%) Cisco Nexus
2 3 (42.86%) Cisco ISE
2 3 (42.86%) Agile Software Development
2 3 (42.86%) Analytical Skills
2 3 (42.86%) Cisco Wireless

SLA
Co-occurring IT Skills in Worcestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 3 (42.86%) Remedy ITSM
Communications & Networking
1 3 (42.86%) Cisco ISE
1 3 (42.86%) Cisco Nexus
1 3 (42.86%) Cisco Wireless
1 3 (42.86%) Wireless
General
1 2 (28.57%) Retail
2 1 (14.29%) Telecoms
Job Titles
1 3 (42.86%) Network Engineer
2 2 (28.57%) Cisco Engineer
2 2 (28.57%) Cisco Network Engineer
3 1 (14.29%) Service Desk Team Leader
3 1 (14.29%) Team Leader
Miscellaneous
1 3 (42.86%) Analytical Skills
Processes & Methodologies
1 4 (57.14%) ITIL
2 3 (42.86%) Agile Software Development
2 3 (42.86%) ITSM
2 3 (42.86%) Portfolio Management
2 3 (42.86%) Process Improvement
2 3 (42.86%) Security Management
2 3 (42.86%) Service Delivery
2 3 (42.86%) Service Management
2 3 (42.86%) Stakeholder Management
2 3 (42.86%) Statistical Analysis
3 1 (14.29%) Mentoring
Programming Languages
1 3 (42.86%) C
Qualifications
1 3 (42.86%) CCDA
1 3 (42.86%) CCDP
1 3 (42.86%) CCNA
1 3 (42.86%) CCNP
1 3 (42.86%) Cisco Certification
1 3 (42.86%) Degree
1 3 (42.86%) DV Cleared
1 3 (42.86%) SC Cleared
1 3 (42.86%) Security Cleared
1 3 (42.86%) VMware Certified Professional (VCP)
System Software
1 2 (28.57%) VMware Infrastructure
Vendors
1 3 (42.86%) Cisco
1 3 (42.86%) LANDesk
1 3 (42.86%) Remedy
1 3 (42.86%) VMware