The following table provides summary statistics for permanent job vacancies advertised in Worcestershire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 3 months to 22 June 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
West Midlands / Worcestershire
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 47 42 -
Rank change year-on-year -5 -  
Permanent jobs citing SLA 3 5 0
As % of all permanent IT jobs advertised in Worcestershire 1.11% 1.49% -
As % of the Quality Assurance & Compliance category 27.27% 14.71% -
Number of salaries quoted 3 5 0
Median salary £42,500 £38,750 -
Median salary % change year-on-year +9.67% -  
UK excluding London median salary £36,000 £34,000 £34,090
% change year-on-year +5.88% -0.26%  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Worcestershire with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
Worcestershire
Permanent job vacancies with a requirement for quality assurance and compliance skills 11 34 36
As % of all permanent IT job vacancies advertised in Worcestershire 4.07% 10.12% 12.24%
Number of salaries quoted 10 33 30
Median salary £45,000 £41,500 £41,500
Median salary % change year-on-year +8.43% -  
90% offered a salary of more than £42,500 £29,500 £26,400
10% offered a salary of more than £55,000 £62,500 £48,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year - +5.88%  

SLA
Job Vacancy Trend in Worcestershire

The job posting trend of jobs advertised in Worcestershire citing SLA as a proportion of all permanent or contract IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in Worcestershire

SLA
Salary Trend in Worcestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Worcestershire.

Salary trend for SLA in Worcestershire

SLA
Salary Histogram in Worcestershire

The salary distribution of IT jobs citing SLA in Worcestershire over the 3 months to 22 June 2017.

Salary histogram for SLA in Worcestershire

SLA
Job Locations in Worcestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Worcestershire region over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Worcester +9 1 £42,500 +9.67%
Malvern - 1 £62,500 -
SLA
West Midlands

For the 6 months to 22 June 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Worcestershire region with a requirement for SLA.

1 5 (62.50%) C
1 5 (62.50%) Service Delivery
1 5 (62.50%) VMware
2 4 (50.00%) VMware Certified Professional (VCP)
2 4 (50.00%) Wireless
2 4 (50.00%) CCNP
2 4 (50.00%) CCNA
2 4 (50.00%) CCDA
2 4 (50.00%) CCDP
2 4 (50.00%) Cisco Certification
2 4 (50.00%) Cisco
2 4 (50.00%) Cisco Wireless
2 4 (50.00%) Cisco Nexus
2 4 (50.00%) Cisco ISE
3 3 (37.50%) Service Management
3 3 (37.50%) Microsoft
3 3 (37.50%) ITIL
3 3 (37.50%) Windows
4 2 (25.00%) Microsoft Office
4 2 (25.00%) Active Directory
4 2 (25.00%) Degree
4 2 (25.00%) ITSM
4 2 (25.00%) Office 365
4 2 (25.00%) Problem Management
4 2 (25.00%) Analytical Skills
4 2 (25.00%) SC Cleared
4 2 (25.00%) DV Cleared
4 2 (25.00%) Security Cleared
5 1 (12.50%) vSphere
5 1 (12.50%) Apple iOS

SLA
Co-occurring IT Skills in Worcestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (25.00%) Microsoft Office
Business Applications
1 1 (12.50%) Remedy ITSM
Cloud Services
1 2 (25.00%) Office 365
2 1 (12.50%) Microsoft Azure
Communications & Networking
1 4 (50.00%) Cisco ISE
1 4 (50.00%) Cisco Nexus
1 4 (50.00%) Cisco Wireless
1 4 (50.00%) Wireless
General
1 1 (12.50%) Publishing
Job Titles
1 4 (50.00%) Network Engineer
2 2 (25.00%) IT Support
3 1 (12.50%) 2nd/3rd Line Support
3 1 (12.50%) 3rd Line Support
3 1 (12.50%) Help Desk Adviser
3 1 (12.50%) Help Desk Support
3 1 (12.50%) Senior Help Desk Support
3 1 (12.50%) Senior IT Support
3 1 (12.50%) Support Officer
Miscellaneous
1 2 (25.00%) Analytical Skills
2 1 (12.50%) Driving Licence
2 1 (12.50%) Management Information System
2 1 (12.50%) Smartphone
Operating Systems
1 3 (37.50%) Windows
2 1 (12.50%) Android
2 1 (12.50%) Apple iOS
2 1 (12.50%) Windows 10
2 1 (12.50%) Windows 7
2 1 (12.50%) Windows Server
2 1 (12.50%) Windows XP
Processes & Methodologies
1 5 (62.50%) Service Delivery
2 3 (37.50%) ITIL
2 3 (37.50%) Service Management
3 2 (25.00%) ITSM
3 2 (25.00%) Problem Management
4 1 (12.50%) Agile Software Development
4 1 (12.50%) Data Analysis
4 1 (12.50%) Incident Management
4 1 (12.50%) People Management
4 1 (12.50%) Portfolio Management
4 1 (12.50%) Process Improvement
4 1 (12.50%) Security Management
4 1 (12.50%) Software Licensing
4 1 (12.50%) Stakeholder Management
4 1 (12.50%) Statistical Analysis
4 1 (12.50%) Statistics
Programming Languages
1 5 (62.50%) C
Qualifications
1 4 (50.00%) CCDA
1 4 (50.00%) CCDP
1 4 (50.00%) CCNA
1 4 (50.00%) CCNP
1 4 (50.00%) Cisco Certification
1 4 (50.00%) VMware Certified Professional (VCP)
2 2 (25.00%) Degree
2 2 (25.00%) DV Cleared
2 2 (25.00%) SC Cleared
2 2 (25.00%) Security Cleared
3 1 (12.50%) A+ Certification
3 1 (12.50%) ITIL Certification
System Software
1 2 (25.00%) Active Directory
2 1 (12.50%) vSphere
Systems Management
1 1 (12.50%) vCenter Server
Vendors
1 5 (62.50%) VMware
2 4 (50.00%) Cisco
3 3 (37.50%) Microsoft
4 1 (12.50%) Apple
4 1 (12.50%) LANDesk
4 1 (12.50%) Remedy